Export Customer Service Operator

  • Global Rec Solutions Ltd
  • Nov 10, 2026
Full time Call Centre / CustomerService

Job Description

  • Submission of customer bookings in adherence to Customer Service SOPs.
  • Handling customer and third-party queries confidently and promptly, escalating to management when necessary.
  • Proactively contacting clients or missing shippers to secure additional bookings when container volumes are low.
  • Corresponding with overseas agents via email or Oms to ensure accurate and timely information for all Routed B click apply for full job details