Sales Support Manager

About Dynex Semiconductor

At Dynex Semiconductor, we are a globally recognized leader in the design, development, and manufacture of high-power semiconductor devices and power assemblies. With over 60 years of engineering heritage based in Lincoln, UK, our products support industrial, renewable energy, transportation, and advanced technology markets in over 60 countries. We pride ourselves on quality, safety, and continuous improvement.

The Role

We are looking for an analytical, results-driven Internal Sales Manager / Sales Support Manager to join our busy Sales & Marketing team.

In this pivotal role, your key focus will be supporting and maintaining profit margins, ensuring consistent pricing, and providing essential business support to our Regional Sales Managers and Business Development Managers. You will play a crucial role in processing customer quotations, managing internal price lists, and directly contributing to our annual sales targets.

Key Duties & Accountabilities

• Pricing & Quotations: Responsible for pricing and issuing accurate quotations and bids to customers, while monitoring and maintaining internal price lists.
• Margin Optimization: Monitor, track, review, and analyse sales data to protect profit margins and secure maximum benefit for the company.
• Sales Target Contribution: Work closely with the team to strive toward the achievement of annual team sales targets.
• Relationship Management: Build and maintain effective relationships with internal stakeholders, sales managers, external buyers, planners, and international customers/representatives.
• Communication: Present complex sales information clearly to diverse audiences and ensure a seamless communication flow between customers, the business, and our parent company.
• Continuous Improvement: Identify process improvements within the sales team, stay up-to-date with relevant legislation, and share vital market knowledge and customer insights.

What We Are Looking For

Essential Knowledge, Skills & Experience:

• Experience: 2+ years of recent experience within a sales or commercial target-driven environment.
• Commercial Acumen: Experienced in using various sales techniques with a proven sales record, alongside strong experience in data collection, manipulation, and analysis.
• Communication & Presentation: Able to communicate effectively using diverse methods and comfortable presenting to new and existing customers.
• Cultural Awareness: Experience working with people from a wide range of different cultures.
• Education: Degree or equivalent qualification in Engineering, Business, or a similarly related field.
• Willingness to Travel: Open to undertaking occasional travel.

Desirable:

• Knowledge of power electronics or a closely related technical area.

Core Interpersonal Competencies:

• Highly organised, pragmatic, and innovative.
• Results-driven, tenacious, and resilient.
• Analytical mindset with strong communication skills.
• Committed to workplace equality, health & safety, and personal professional development.

What We Offer

• A competitive salary and benefits package.
• The opportunity to work with a world-class, globally recognized engineering leader in a collaborative team environment.
• Ongoing professional development and skills enhancement.

Ready to Apply?

If you are an organized, analytical commercial professional looking to drive sales performance and support international growth at an industry leader, we want to hear from you.