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Description Head of Financial Crime Operations Location: Southampton & Cardiff Reporting to: Director of Specialist Banking Operations Closing date: Friday, 6th November at 5pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Working Hours: You will work a 37.5 hour week, with shifts between 9am - 5:30pm Monday - Friday. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office, with flexibility to work the rest from home. You will also be expected to travel to other office locations depending on business needs. The Opportunity: The Head of Financial Crime Operations holds end-to-end accountability for Starling's financial crime operational delivery across multiple teams, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Customer Due Diligence (CDD/EDD) As an Experienced People Leader in the First Line of Defence, this role leads a team of senior professionals and team managers, influences strategic direction, builds a shared sense of purpose, and ensures robust governance aligned with departmental strategy and the Bank's Risk Appetite. What You'll Do: AML, CTF & Due Diligence Operations Oversee the end-to-end Operations performance and operational delivery for AML, CTF, CDD, and EDD across customer segments in line with agreed SLAs. Ensure alert handling and case reviews are responded to in a high-quality, timely manner, maintaining resourcing to handle workload demand and manage operational KPIs, OKRs, and KRIs. Lead the continuous improvement of the control environment to focus teams on taking a risk-based approach and reducing false-positive alerts. Maintain awareness of specific financial crime typologies unique to SME customers and partner closely with SME leadership and commercial teams to build, develop, and align financial crime capabilities and operating models specifically for SME customers. Leadership & Stakeholder Management Recruit, manage, and develop capacity/capability to deliver a highly engaged, skilled, and sustainable workforce. Partner effectively across 2nd Line Risk, Compliance, Product, Engineering, and Data to embed new initiatives and regulatory updates Operational Leadership & Efficiency Proactively identify opportunities to optimise processes, drive continuous improvements, and improve customer outcomes across Financial Crime Operations. Deliver consistent communication across teams and engage with operational managers to create an empowered problem-solving culture Budgeting & Functional Governance Identify direction based on departmental strategy, set functional goals, and hold accountability for functional results, budgeting, and full resourcing decisions. Navigate complex organisational challenges, including change management, and resolve significant team or functional conflicts while making risk decisions with departmental impact. Requirements What You'll Bring: Deep subject matter expertise in UK Financial Crime regulatory guidelines, MLRs, JMLSG, PEPs, and Sanctions. Technical competency in understanding models, data, MI, statistical analysis, and operational workflows. Proven track record of managing large scale, complex financial crime operations, customer onboarding, and risk frameworks within regulated banking. Behaviours & Competencies: Strong people leadership across multiple teams and layers, building a shared sense of purpose and driving advanced coaching, team development, and strategic planning. Accountable, resilient, and customer-focused leadership style that role models Starling Group values and makes difficult decisions with full transparency. Analytical mindset with the ability to champion simplicity across functions, encourage external input and disruptive thinking, and raise the bar for strategic performance. Excellent communication and listening skills, creating a safe environment to share feedback, surface issues, and resolve conflicting requirements across functions. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.

Volunteering Development Manager Salary: £28,980 - £30,475 per annum Contract: Fixed term until 31 March 2029 - with likelihood of extension Hours: 35 hours (full time) Based: Compass House OX2 (or nearest BBOWT office), Hybrid working available, with travel across the three counties - Berkshire, Buckinghamshire & Oxfordshire The Berks, Bucks & Oxon Wildlife Trust has a vision for "more nature everywhere, for everyone". We're working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone's needs. What you'll be doing: Working across BBOWT teams and with external stakeholders, the Volunteering Development Manager will help build a skilled and connected diverse volunteer community all working together for nature's recovery, whether at centres managed by BBOWT or within communities throughout our counties. What we're looking for: With experience of working with volunteers, you will use your person-centred approach to ensure that volunteers are supported to develop knowledge, skills and confidence to have a better volunteering experience whilst playing their part for nature's recovery. You will recognise the strengths of a diverse volunteering community and be able to effectively communicate, influence and coach, to authentically engage stakeholders. For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you'll also receive: Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay Enhanced maternity, paternity, and family-friendly policies Flexible working to achieve work-life balance Salary exchange pension with generous employer contribution Learning & Development Programme for all Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards Salary sacrifice Cycle scheme & Electric Vehicle scheme Membership to BBOWT's, and The Wildlife Trusts', Staff Network Groups for social interaction, peer support, mentoring and personal development The closing time and date for applications is 11.59pm on Monday 23rd November 2026 . First interview will take place on Thursday 3rd December online. Second interview will take place on Thursday 10th December at our Maidenhead office: Hasker House, Cherry Garden Lane, Maidenhead, Berks, SL6 3LJ. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities. BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application. No agencies please.

Community Fundraising Manager, Guy's & St Thomas' Foundation London / Hybrid Salary: £45,000 Closing Date: 6 November Community fundraising is one of the most important and inspiring ways supporters can make a difference, whether that's through personal challenges, local events, in memory fundraising, patient and family fundraising, or creative "do your own" activities. Guy's & St Thomas' Foundation is looking for an experienced Community Fundraising Manager to lead and develop a high-performing team responsible for delivering an established and growing community fundraising programme. This is a fantastic opportunity for a people-focused fundraiser who enjoys developing people, creating direction and bringing out the best in others. While community fundraising experience is important for the role, this opportunity is ultimately about leading a successful team and ensuring a strong supporter experience that drives sustainable income growth. About the Role Reporting to the Head of Community & Events, you'll provide both strategic and operational leadership for a well-established community fundraising programme that raises significant income each year through a variety of supporter-led activities. You'll lead a team of four colleagues, supporting their development, performance and progression while ensuring the team continues to deliver excellent supporter stewardship and ambitious fundraising results. This is a fantastic opportunity to join a brilliant team, a collaborative culture and a genuine appetite to build on existing success. Key Responsibilities Lead, motivate and develop a team of four creating a high-performing and collaborative environment. Work with the Head of Community & Events to shape and deliver the future growth strategy for community fundraising. Oversee supporter acquisition, stewardship and retention activity, ensuring an exceptional supporter experience. Use data, insight and market trends to inform decision-making and identify opportunities for growth. Build strong internal and external relationships to maximise fundraising opportunities and collaboration. Manage budgets, forecasts and programme performance to ensure targets are achieved. Champion continuous improvement, innovation and best practice across the programme. About You We're particularly interested in hearing from candidates who can demonstrate strong leadership and people management experience. You may already be managing a community fundraising team, or leading a comparable supporter-facing fundraising function, but you'll have an ability to develop people, set direction and deliver results through others. Why Join Guy's & St Thomas' Foundation? This is an opportunity to lead an established and highly valued fundraising programme supporting one of the UK's largest NHS Foundation Trusts. You'll join a collaborative and ambitious fundraising team, work alongside talented colleagues and have the opportunity to shape the future of community fundraising across three well-loved charity brands. Application Details If you're an experienced community fundraising professional with a passion for developing people and leading high-performing teams, we'd love to hear from you. Please contact for further information and details on how to apply. Closing Date: Friday 6th November Interviews: Week commencing 9th and 16th November (first stage online, second stage in person) Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates irrespective of age, disability, gender, race, religion or belief, sexual orientation, marriage and civil partnership status, pregnancy and maternity, or gender reassignment because we know that greater diversity leads to even greater results for the charities we work with.

Service Advisor - Volkswagen Peterborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? This is a casual, part-time role offering flexible working. Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 260 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open to join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be

Job Description We are looking to recruit a Head of Sales for our Clapham office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role: The successful Head of Sales will be responsible for: Achieving the branch targets for your office. Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value. Professionally dealing with clients and customers in all aspects of estate agency, including market appraisals, property listings, sales progression and negotiations, ensuring that this is in line with the company sales process. Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction. Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs. Abiding by service standards and all legislation. Maintaining all aspects of the marketing of new and existing properties. Key to our on-going client care, you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photographs and price changes. Producing all documentation for new listings including agency agreements, money laundering forms, fact finds and any other relevant documentation. Overseeing the recruitment process for their office. Skills and experience: The successful Head of Sales will have the following attributes; Proven experience managing a successful branch. The ability to build rapport and develop long standing relationships. The capability of working effectively under pressure and in a fast changing environment. Conduct, personal appearance and attitude that enhance the company's reputation. Exceptional written and verbal communication skills. Empathy and understanding. A dynamic team leader with Individual flair. Computer literate with experience of Microsoft Office suite and Outlook. Excellent organisational, prioritisation and planning skills. Full and clean driving licence. Why join us? At John D Wood & Co. our passion for property and strong focus on people set us apart. We don't see buying, selling, renting and letting as processes - for us, they're all about important, life-changing moments. This is why we empower our people to create exceptional experiences. The size and scale of our business will open up exciting opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly inspiring place to develop your career. EA09014

Role: Houisng Solicitor Director - London Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? This is a casual, part-time role offering flexible working. Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 260 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open to join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be 5432

Keoghs are seeking a Team Leader to join our Pre Litigated Motor Team in Liverpool.They will manage and support a team of Pre Litigated Motor claims handlers.They will also manage a small caseload of complex motor claims. Key Responsibilities The achievement of the team's targets and operational measures Delivery of a quality service Client service compliance Review and allocate new claims as appropriate with regards to the value and complexity of the case and approve offers from clients Identify the teams' training needs and recommend appropriate training solutions to meet performance requirements Hold regular 1-2-1s with staff to maximise performance and to acknowledge good performance Assist the Client Service Team with the preparation of client, team and sector analysis and statistics The Team Leader will report directly to the Head of Operations and support other Team Leaders as and when necessary. In addition, the Team Leader will handle a small caseload (c.50) of complex motor claims. The Team Leader will report directly to the Head of Operations and support other Team Leaders as and when necessary. Skills, Knowledge & Expertise Highly developed knowledge of processes, systems and procedures Strong technical knowledge of Motor claims Excellent analytical and problem solving skills Excellent understanding of client protocols Excellent communication skills Ability to utilise interpersonal skills to influence and negotiate Excellent organisational skills Able to initiate and maintain business relationships Shows commercial awareness in understanding of the market and industry Demonstrates a passion for the business and their role Demonstrates an understanding of business development strategies and a willingness to support Job Benefits

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? This is a casual, part-time role offering flexible working. Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 260 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open to join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be

Who we are and what we do Weidenfeld & Nicolson is one of the most prestigious and long-standing imprints in the history of British publishing. Our books are agenda-setting, award-winning, best-selling and genre-defining. Since its inception in 1949, W&N has been widely recognised for its commitment to and track record of excellence in fiction and non-fiction publishing. In recent years, the imprint's illustrious history has been reanimated by a new commissioning team, who have delivered multiple unmissable publications, and become known for their agility, ambition and dynamism. Authors we have published include Antony Beevor, Sybille Bedford, Isaiah Berlin, Sarah Brooks, Oliver Bullough, Ed Caesar, Clare Chambers, Elinor Cleghorn, Richard Coles, Naoise Dolan, Ian Dunt, Gillian Flynn, Antonia Fraser, Helen Garner, Georgi Gospodinov, Madeleine Gray, John Higgs, Andrew Holgate, Bettany Hughes, Greg Jenner, Simon Sebag Montefiore, Vladimir Nabokov, Hettie O'Brien, Téa Obreht, Michael Palin, Adam Rutherford, Philippe Sands, Bernhard Schlink, Quentin Tarantino, Petroc Trelawny, Alice Walker and Malala Yousafzai. What you'll be doing As a 77-year-old imprint, the backlist at W&N is our most treasured possession and home to some of the most important authors of the last century, including Sybille Bedford, Isiah Berlin, J. G. Farrell, Gillian Flynn, Antonia Fraser, Adrian Goldsworthy, Adam Grant, Patricia Highsmith, John Irving, Henry Marsh, Simon Sebag Montefiore, Vladimir Nabokov, Bernhard Schlink, Philippe Sands, Vikram Seth, Ntozake Shange, Alice Walker, Carlos Ruiz Zafon, and many more. We are now looking for a creative, organised and proactive backlist publisher to take ownership of the backlist publishing programme across Orion's three literary imprints, with a primary focus on W&N. You will head up our exciting reissues programme, leading the publishing of each title, communicating with key stakeholders including estates, authors and agents, working with the Orion team to make these publications as visible and profitable as possible and creatively identifying new opportunities for rediscoveries on the extensive W&N backlist. You will also assist with the W&N Essentials and White Rabbit Deep Cuts programme. This role will be a 12-month fixed term contract. Your responsibilities will include: Managing text schedules Briefing covers Writing cover copy Managing metadata Offsetting existing text files Pitching ideas to our company reissues meeting Communicating with agents, authors and literary estates Handling contractual discussions Managing licence renewals Running costings to assess each project's profitability Championing our backlist publishing both internally and externally Owning the digital promotion strategy across our backlist titles Collaborating with our Sales and Rights departments to identify new reissue opportunities Handling reversion requests Commissioning introductions for reissues. Who we are looking for This role is ideal for an early-career editor seeking to expand their publishing experience at a prestigious literary imprint. Experience/Knowledge Prior experience in an editorial role, to at least Assistant Editor level Confident understanding of publishing schedules and responsibilities Demonstrable interest in literary publishing across fiction and non-fiction Strong market awareness and ability to identify trends Experience in classics/heritage publishing would be advantageous but not required Biblio experience preferred but not required Ability to write engaging and commercial copy Ability to understand contracts and licences and work with agents Able to brief market-appropriate covers Personal Attributes/Skills Confident and thoughtful communicator Highly organised and systems-oriented Creative and innovative Enthusiastic, proactive, problem-solving attitude Ability to work independently and efficiently What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit

Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We provide confidential support for survivors of rape and sexual violence, including counselling, legal advocacy and casework, for women, girls and children from age 4 who live or work in South London, whatever their background. Our prevention work starts early, in classrooms, workplaces and community spaces, long before harm has a chance to happen. Whatever happened, and whenever it happened, survivors deserve to be believed and supported. RCSL is England and Wales's only Rape Crisis Centre solely dedicated to sexual violence, supporting women, girls and children We are now seeking a Head of Survivor Services Operations to join our Survivors Service Directorate at this pivotal time on a permanent basis. About the Role This is an exciting opportunity to join Rape Crisis South London as our new Head of Survivor Services Operations. Reporting to the Director of Survivor Services, you will lead the operational performance, systems, reporting, and service infrastructure that enables survivors to access timely, high-quality support. What You'll Do: Lead and improve operational systems and processes. Monitor performance, service demand, and key outcomes. Produce reports and insights for stakeholders and funders. Act as a Designated Safeguarding Lead. Deliver projects and initiatives that improve service effectiveness. About You You are an experienced and collaborative operational leader with a track record of managing complex services and driving continuous improvement. You are confident using data and insight to inform decision-making, comfortable leading change, and skilled at building productive relationships with a wide range of stakeholders. Most importantly, you are committed to delivering outstanding, survivor-centred services and improving outcomes for those who access support. We are looking for someone with: Significant experience leading operational services. Experience managing performance, quality, and service delivery. Strong data analysis and reporting skills. Experience developing and leading teams and managers. Knowledge of safeguarding, compliance, and risk management. Desirable Experience within the VAWG, charity, health, or social care sectors. Experience of contract or grant-funded services. Knowledge of trauma-informed practice. Experience delivering service transformation or improvement. Experience using performance and reporting systems. What You Bring You bring strong leadership, excellent communication, and the ability to influence and collaborate effectively with others. You are solutions-focused, resilient, and able to balance strategic thinking with operational delivery. You demonstrate sound judgement, a commitment to continuous improvement, and a genuine passion for supporting survivors through high-quality, inclusive services. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'Head of Survivor Services Operations'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.

Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.

Our client, a significant UK-focused grant-making foundation, is looking to recruit a Grant Manager to manage and develop a portfolio of grants, focusing in particular on enabling disadvantaged children and young people to fulfil their potential (with a focus on education attainment, employability, wellbeing and community-based interventions) and health and wellbeing. The foundation's approach to grant-making is distinctive, in that it focuses on capacity building to strengthen the impact, effectiveness and/or sustainability of non-profit organisations so they can thrive and fulfil their mission and goals. This is an exciting time to be joining the foundation as it looks to grow and strengthen its grants portfolio in the UK. The role: Role: Grant Manager Location: This is a full-time role based in London (near Cannon Street), and the post-holder will need to be in the office at least 3 days per week (and more, as required) and available to travel for site visits and meetings across the UK, as required. Salary: £46k - £53k + performance-related bonus and comprehensive benefits. Reports to: Head of UK Programmes Working closely with the Head of the UK Programmes, the Grant Manager will play a critical role in the development, delivery, and management of a significant portfolio of grants across the UK foundation's priority programme areas, with a focus on health and wellbeing and children and young people (working on grant-making across other programme areas - arts, culture and heritage and environmental conservation as required). The foundation has evolved significantly in recent years, and this is an exciting time to join the foundations as they look to grow and develop grant portfolios, continue to finesse their grant-making strategies, and deepen their understanding of the impact of their grants. While this role is UK focused, the post-holder will get exposure to the grant-making of affiliated foundations that have an international focus. The candidate: The successful candidate will have in-depth knowledge of and significant experience within the non-profit sector in the UK, ideally having a combination of significant experience of grant-making as well as direct experience of working within, and/or acting as a consultant to, mid-large sized non-profits that are active in the fields of interest to the foundation. In terms of subject matter expertise, candidates will have in-depth knowledge and experience within the Disadvantaged Children & Young People, and/or Health & Wellbeing sectors. Given the foundations' focus on strengthening the capacity of non-profit organisations, and in particular their financial sustainability/resilience, the ideal candidate will also have the necessary analytical skills and knowledge to assess and analyse organisations across factors such as leadership and governance, impact, financial health, business and strategic planning etc. In addition to excellent analytical skills, the successful candidate will have strong communication and interpersonal skills, with a proven ability to understand and articulate complex information clearly and concisely, especially in written form. Attention to detail and the ability to manage multiple deadlines and priorities will be key to success in this role. Finally, you will have a high degree of humility and a collaborative style and will be able to proactively manage a diverse workload on your own initiative.

The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it. Working alongside our members and leaders from across the physics community and beyond, we've identified three priorities that will shape our work over the next five years: Skills, Science and Society . These priorities sit at the heart of everything we do. We're proud of our ambitious and forward looking 2024 - 2029 strategy. You can find out more about our priorities and principles by clicking here. We're currently looking for a Nations Support Coordinator for Wales, offered on a permanent basis, to help us deliver our mission. This is a part-time position based on 0.6 FTE (3 days a week). What's it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days' annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation. You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including: Supporting the governance and effective operation of nation boards, committees and volunteer groups. Building and maintaining positive relationships with volunteers, committee officers and external stakeholders. Coordinating meetings, events, engagement activities and nation programmes. Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures. Maintaining accurate records, reporting information and CRM data. Identifying and resolving operational issues, risks and challenges, escalating only where appropriate. Supporting continuous improvement of systems, processes and ways of working. Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives. Projects you may work on include: Delivery of volunteer-led engagement, education and outreach activities. Organisation and support of nation meetings, conferences and events. Governance reviews and committee effectiveness initiatives. Process improvement projects to enhance volunteer and stakeholder experience. Cross-organisational programmes supporting the delivery of IOP strategic priorities. Who will I work with? You'll work closely with a range of colleagues and stakeholders, including: Nation and regional volunteers. Nation Board and committee members. Internal colleagues across Membership, Education, Policy and Engagement teams. Senior volunteer leaders and committee officers. External partners, stakeholders and suppliers. Members of the Membership Operational Impact Board and associated operational groups. Ideally, we hope you'll apply if you bring: Essential: Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation. Strong organisational and project coordination skills with the ability to manage multiple priorities independently. Experience providing governance and administrative support to boards, committees or working groups. Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders. Experience supporting events, engagement programmes or volunteer-led activities. Confidence using CRM systems, databases and Microsoft Office applications. Experience of financial administration, expense processing and maintaining accurate records. Strong problem-solving skills and the ability to exercise sound judgement with limited supervision. Commitment to inclusive working practices and collaborative team working. Nice to have: Experience working within a scientific, educational or professional membership organisation. Knowledge of volunteer management good practice. Understanding of charity governance and compliance requirements. Experience contributing to process improvement or organisational change initiatives. Knowledge of the UK and Ireland science, education or professional body landscape. At the IOP, we know that great candidates don't always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we'd love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office (Cardiff), with hybrid working offered as standard. Days of working will be agreed in advance, but some flexibility will be required to suit events, meetings and colleagues' schedules. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. You will be required to travel across Wales to support in-person events and as an organisation we meet in person once a quarter at our Head Office in Kings Cross, London for our all staff days. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we're passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We're committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we're always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Overview: RCSL is looking for a Technology & Digital Manager to support the effective, secure and accessible use of technology across Rape Crisis South London (RCSL) and London Survivor Collective (LSC), which is hosted by RCSL. This is an opportunity to play an important role in maintaining and improving the digital systems that support our work, including Microsoft 365, both websites and case management system, DPMS. The role will be equally split between RCSL and LSC. You will manage our day-to-day technology needs, working closely with colleagues and our external technical support provider, to resolve issues, maintain systems and identify improvements. You will also help colleagues use technology confidently by providing practical support, guidance and training. A key part of the role is ensuring that our systems are secure, reliable and accessible, with particular care taken when handling sensitive information about survivors of sexual violence. We are looking for someone with practical IT and digital experience who can troubleshoot problems, explain technology clearly and work collaboratively with colleagues and external partners. You will understand the importance of data protection and trauma-informed practice and be committed to making technology work well for the people who rely on it. What you'll do: Manage the day-to-day Microsoft 365 environment, including user accounts, permissions and devices. Provide first-line technical support to staff and work external provider to resolve more complex issues. Oversee DPMS, our case management system, including user access, data structures and day-to-day troubleshooting. Maintain and update both organisations' websites, including content and routine technical changes. Support the secure handling of sensitive survivor information and the ongoing improvement of digital security. Develop clear guidance and resources to help colleagues use systems confidently, taking account of different needs and levels of technical confidence. Provide practical support, one-to-one guidance and short training sessions on Microsoft tools and other systems. Work with the external technical support provider and other external suppliers to resolve technical issues, maintain systems and plan improvements. Help develop and improve the digital infrastructure of both RCSL and LSC. Who you are: Passionate about making a positive difference for survivors of sexual violence and committed to trauma-informed practice. Experienced in managing and developing Microsoft 365 and providing day-to-day IT support to colleagues. Confident working with digital systems, including case management systems, databases and websites. Organised, approachable and able to explain technical issues in plain English to colleagues with different levels of technical confidence. Comfortable working independently, keeping clear records and working with external IT support providers when specialist help is needed. Understand the importance of data protection and keeping sensitive survivor information safe and secure. Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'Technology and Digital Manager'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us for future opportunities and updates.

At South Hampstead High School, philanthropy is about more than fundraising. It is about widening access to a transformational education, strengthening lifelong connections with our community and creating opportunities for young women to flourish. Building on the momentum and success of the school's recent 150th Anniversary campaign, the Director of Development will shape and deliver the next phase of the School's philanthropic ambition. As Director of Development, you will develop and deliver a bold, multi-year fundraising and engagement strategy that supports the school's long-term vision, expands access through bursaries and further embeds a culture of giving across the South Hampstead community. Working closely with the Head, senior leaders and GDST colleagues, you will lead major gift fundraising, campaigns, annual giving, trusts and foundations, legacy giving, donor stewardship and alumnae engagement. This is a role with both strategic influence and visible human impact: strengthening lifelong connections with alumnae, parents, staff and friends while generating philanthropic investment that directly supports opportunity, belonging and transformational education. About you We are looking for a strategic, relationship-led development professional with significant experience in philanthropy, fundraising or advancement. You will bring a proven track record of securing major gifts, managing donor pipelines and delivering successful campaigns, alongside the credibility to work with senior stakeholders and inspire support from a wide community. Entrepreneurial, thoughtful and highly communicative, you will believe in the power of education to transform lives and be excited by the chance to build a sustainable culture of philanthropy aligned with South Hampstead's values and the wider GDST mission. About the School Working at South Hampstead is stimulating, challenging and rewarding. Located in leafy Hampstead, with the buzz of central London's cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment A discount of up to 50% on fees for children at GDST schools The process South Hampstead is partnering with Alice Speers, Search Consultant at Ashmore Search on this appointment. If you would like an informal conversation about the role prior to application, we encourage you to contact Alice on (0). How to make an application To find out more and to apply, please click the apply button. Please be aware that Ashmore Search will also use information contained or referred to in the application form for the purpose of processing your job application and as further set out in the Ashmore Search Ltd Privacy Notice. Key dates: Application Deadline: 9am Wednesday 11th November 2026. First round interviews at South Hampstead: Tuesday 24th November 2026. Final round interviews at South Hampstead: Tuesday 1st December 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.

We are seeking to recruit 3 Content & Marketing Managers covering the following areas: Content and Marketing Manager (Marketing Appeals ) We are seeking an experienced, strategic, and results-driven Marketing & Content Manager (Direct Appeals) to strengthen Tapping House's brand profile and presence. This pivotal role will lead the development and delivery of an ambitious marketing fundraising programme to drive supporter recruitment, retention and income growth. With responsibility for cash appeals, individual and regular giving, lottery, raffle, newsletters and Gift Aid, the postholder will develop compelling campaigns and supporter journeys that deepen engagement and build long-term donor loyalty. The role combines strategic planning with hands on campaign delivery and analysis. Working with the Head of Marketing and Communications, the postholder will lead on the development and delivery of a direct marketing strategy to ensure ambitious fundraising targets are achieved. Other organisations may refer to this role as Direct Marketing Manager, Direct Response Manager, Direct Fundraising/Giving Manager or Individual Giving Lead. Content and Marketing Manager (SEO & Copy) We are seeking an innovative, organised, and results-driven Marketing & Content Manager (SEO & Copy) to strengthen Tapping House's brand profile and media presence. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling, growing our regional and national media coverage, and ensuring our communications reflect our values, vision, and compassionate tone of voice. Alongside social media leadership, you will manage our website, web shop and SEO strategy, drive our press activity, and assist creation of high-quality assets that support fundraising and awareness. This is an ideal role for a creative communicator who is confident in developing strategy and producing meaningful results, and who wants to use their skills to make a genuine difference. Content and Marketing Manager (Design) We are seeking a creative, collaborative, and flexible Marketing & Content Manager (Design) to strengthen Tapping House's brand profile. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling and ensuring our communications reflect our values and mission. Alongside social media leadership, you will design high-quality assets that support fundraising and awareness of our cause. This is an ideal role for a proactive designer and content creator who is confident in hands-on delivery, and who wants to use their skills to make a genuine difference.