Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
Oct 24, 2026
Full time
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
About the role We're looking for a Campaigns and External Influencing Officer with experience in social change, policy or campaigning to join our Policy and Influencing Team. This role is central to strengthening how we are seen by external audiences, translating evidence-based policy positions into compelling public-facing activity, and coordinating influencing opportunities that raise our profile as a trusted partner, system influencer, convener and leading authority on issues affecting children and young people with cancer. As an expert communicator with a strong understanding of politics, the NHS, the charity sector and social change campaigning, you will help deliver the Innovation, Policy and Systems Change Directorate's External Influence and Engagement Approach. You will help ensure external influencing activity is coordinated across the directorate and wider organisation, grounded in lived experience, evidence and learning, and focused on shaping the wider system affecting children and young people with cancer and their families. A key and part of this approach are our Policy & Influencing campaigns which this role delivers. Building relationships is a crucial part of the role. You will support the directorate to deliver online and offline influencing activity, including public mobilisation, campaign communications, collaborative work with sector colleagues, partners and coalitions, and attendance at external positioning meetings where organisational profile, influence, partnership opportunities and thought leadership ideas are developed. This work will be co-created with children, young people and their families wherever appropriate and will help Young Lives vs Cancer actively shape conversations, relationships and decisions across the wider system in each nation of the UK. The role reports to the Policy & Public Affairs Manager and is a key part of the Policy and Public Affairs team. It has an important cross-directorate enabling function, helping connect activity, insight and opportunities across the Innovation, Policy and Systems Change Directorate and the wider organisation so the External Influence and Engagement Approach is delivered in a coordinated and organisation-wide way. The role will receive close direction from the Director and Associate Director on system influencing priorities. This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your 'day to day' isn't easy. Here are some of the main things you'll be doing, but you'll find more details in the job description. Identify, suggest and help develop opportunities, and shape persuasive communications, for thought leadership, stakeholder engagement and external influence, including briefings, blogs, opinion pieces, public responses, roundtables and external events that strengthen Young Lives vs Cancer's profile and authority. Maintain oversight of relevant external influencing activity across the directorate, supporting clear communication, alignment and follow-through so opportunities are acted on in a timely and joined-up way. Develop engaging, accessible campaigns, and public mobilisation activity, that translate evidence-based policy positions into clear public-facing activity to influence decision-makers, including online actions, supporter journeys, digital and social content, website copy, events, stunts and other offline moments. Work with children, young people and families, and with colleagues across the directorate, to ensure lived experience shapes our influencing campaigns, supports the co-design of policy solutions and is heard by decision makers. Working closely with the Programme Development Officer, you will keep work moving across the Directorate and support the planning and project management of campaigning and external positioning activity, including coordinating delivery, managing timelines, setting clear goals, monitoring impact and applying learning to future activity. Work closely with the Policy and Public Affairs Manager, Policy and Public Affairs Officers and Head of Research & Evidence to ensure communications and campaigning is evidence-based, politically informed, sustained over time and tailored across each nation of the UK. Collaborate with communications, social media, Media and PR, brand and other internal teams to develop campaigning content, messaging and influencing activity that is joined up, timely and effective across channels, audiences and organisational priorities. What do I need? The key skills we're looking for in this role are: Experience working in a social change, policy or campaigning role/environment to deliver social change campaigning activity Experience working with people with lived experience to design and deliver policy, campaigning or communications. Ability to work responsively in a fast-paced environment which adapts to external opportunities. Understanding of the political and external landscape, the NHS and the charity sector. Communications expertise; including how to translate policy and research into messaging for different audiences across digital and other channels, including social media. Building sustainable internal and external working relationships, communicating across teams, with peers and senior colleagues, and coordinating activity across directorates so influencing and communications opportunities are joined up. Managing projects end to end, utilising the expertise and collaboration of other colleagues. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you'll be made to feel supported, valued and appreciated. Here's how we do it: Flexible working: we're open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development 27 days of annual leave plus Bank Holidays Generous paid and unpaid leave allowance Great family/caring leave entitlements 8% Employer pension contribution Access to our employee savings scheme To find out more about our benefits package, have a look on our website:
Oct 24, 2026
Full time
About the role We're looking for a Campaigns and External Influencing Officer with experience in social change, policy or campaigning to join our Policy and Influencing Team. This role is central to strengthening how we are seen by external audiences, translating evidence-based policy positions into compelling public-facing activity, and coordinating influencing opportunities that raise our profile as a trusted partner, system influencer, convener and leading authority on issues affecting children and young people with cancer. As an expert communicator with a strong understanding of politics, the NHS, the charity sector and social change campaigning, you will help deliver the Innovation, Policy and Systems Change Directorate's External Influence and Engagement Approach. You will help ensure external influencing activity is coordinated across the directorate and wider organisation, grounded in lived experience, evidence and learning, and focused on shaping the wider system affecting children and young people with cancer and their families. A key and part of this approach are our Policy & Influencing campaigns which this role delivers. Building relationships is a crucial part of the role. You will support the directorate to deliver online and offline influencing activity, including public mobilisation, campaign communications, collaborative work with sector colleagues, partners and coalitions, and attendance at external positioning meetings where organisational profile, influence, partnership opportunities and thought leadership ideas are developed. This work will be co-created with children, young people and their families wherever appropriate and will help Young Lives vs Cancer actively shape conversations, relationships and decisions across the wider system in each nation of the UK. The role reports to the Policy & Public Affairs Manager and is a key part of the Policy and Public Affairs team. It has an important cross-directorate enabling function, helping connect activity, insight and opportunities across the Innovation, Policy and Systems Change Directorate and the wider organisation so the External Influence and Engagement Approach is delivered in a coordinated and organisation-wide way. The role will receive close direction from the Director and Associate Director on system influencing priorities. This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your 'day to day' isn't easy. Here are some of the main things you'll be doing, but you'll find more details in the job description. Identify, suggest and help develop opportunities, and shape persuasive communications, for thought leadership, stakeholder engagement and external influence, including briefings, blogs, opinion pieces, public responses, roundtables and external events that strengthen Young Lives vs Cancer's profile and authority. Maintain oversight of relevant external influencing activity across the directorate, supporting clear communication, alignment and follow-through so opportunities are acted on in a timely and joined-up way. Develop engaging, accessible campaigns, and public mobilisation activity, that translate evidence-based policy positions into clear public-facing activity to influence decision-makers, including online actions, supporter journeys, digital and social content, website copy, events, stunts and other offline moments. Work with children, young people and families, and with colleagues across the directorate, to ensure lived experience shapes our influencing campaigns, supports the co-design of policy solutions and is heard by decision makers. Working closely with the Programme Development Officer, you will keep work moving across the Directorate and support the planning and project management of campaigning and external positioning activity, including coordinating delivery, managing timelines, setting clear goals, monitoring impact and applying learning to future activity. Work closely with the Policy and Public Affairs Manager, Policy and Public Affairs Officers and Head of Research & Evidence to ensure communications and campaigning is evidence-based, politically informed, sustained over time and tailored across each nation of the UK. Collaborate with communications, social media, Media and PR, brand and other internal teams to develop campaigning content, messaging and influencing activity that is joined up, timely and effective across channels, audiences and organisational priorities. What do I need? The key skills we're looking for in this role are: Experience working in a social change, policy or campaigning role/environment to deliver social change campaigning activity Experience working with people with lived experience to design and deliver policy, campaigning or communications. Ability to work responsively in a fast-paced environment which adapts to external opportunities. Understanding of the political and external landscape, the NHS and the charity sector. Communications expertise; including how to translate policy and research into messaging for different audiences across digital and other channels, including social media. Building sustainable internal and external working relationships, communicating across teams, with peers and senior colleagues, and coordinating activity across directorates so influencing and communications opportunities are joined up. Managing projects end to end, utilising the expertise and collaboration of other colleagues. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you'll be made to feel supported, valued and appreciated. Here's how we do it: Flexible working: we're open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development 27 days of annual leave plus Bank Holidays Generous paid and unpaid leave allowance Great family/caring leave entitlements 8% Employer pension contribution Access to our employee savings scheme To find out more about our benefits package, have a look on our website:
Job Title: River Skills Officer Salary: £34,169- £36,352 per annum Contract length: Permanent. 35 hour per week. Location: Hybrid at Thames21 offices and home working. Delivering training sessions at locations across London, occasionally at other locations where the charity works. Responsible to: EMPOWER Rivers Programme Manager THAMES21 Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. The role We are seeking a skilled River Skills Officer to joinThames21 working on our projects in London and the Thames Basin. This role offers an opportunity for the post holder to lead on the delivery and development of Thames21's environmental training programme, which aims to empower communities to take independent action for rivers. Furthermore, the post holder will contribute to the support of Thames21's network of volunteer-led River Action Groups. The key skill for this role is the ability to create and deliver inclusive, engaging and inspiring courses that help people understand what makes a healthy river; explore the crucial role that rivers play in our lives; and demonstrate how everyone can be involved in protecting, maintaining and improving London's blue-green spaces. The key value for this role is a passion for rivers and learning, coupled with the ability to share that enthusiasm with diverse groups of people, helping them to build their knowledge and skills to enhance London's blue-green spaces. You'll thrive in this role if you enjoy breaking down complex ideas and processes, making them accessible to a wide range of audiences. You will be comfortable working with people in a variety of settings, mixing theory with practice. A typical day is likely to involve delivering one of Thames21's flagship courses, gathering ideas for new training or making tweaks to existing modules; contacting community-led River Action Groups about upcoming activities, or keeping on track with various admin tasks. You might be working from home, at one of our offices in Bow or Guildhall, or at a river talking learners through the physical features in a river. You could be checking over River Action Group risk assessments, promoting training opportunities or advising a local community river action group about organising their first session. You might also be helping to plan the annual River Action Group Forum to create opportunities for River Action Groups to learn from each other and build power as a network or working on strategic long-term plans or monitoring project outputs and incorporating learnings into project development. You'll be thinking both big and small on any given day. Diversity We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates with diverse cultures, perspectives and lived experiences. This role is primarily about skilling up community groups to take independent action for rivers, therefore a strong interest and working knowledge of environmental issues is essential. Main duties and responsibilities 1. Deliver courses on a range of topics, both indoors, online, and at different blue space locations, ensuring training sessions meet the appropriate standards and learner outcomes. 2. Design training courses, review and contribute to the development of the training programme, and collaborate with other Thames21 staff to create and enhance training initiatives. 3. Ensure that training courses and community-led River Action Groups comply with relevant legislation and Thames21's policies and procedures 4. Day-to-day management of the training programme, including recruitment, promotion, logistics, learner support, and accreditation process. 5. Provide ongoing advice and support for programme participants following training, encouraging them to set up, organise and deliver volunteering activity in their local community. Including support with monitoring impact, operational plans and receiving and approving Risk Assessments and Method Statements for River Action Group activities to ensure they are covered by Thames21 public liability insurance. 6. Develop and support the Thames21 network of community-led River Action Groups, including linking groups to other community partners, e.g. other community groups, catchment partnerships and key decision makers such as local authorities and the Environment Agency 7. Work with EMPOWER Rivers programme manager to coordinate annual River Action Group forum 8. Maintain clear records of progress, ensure all administration and statistical information is kept up to date, and regularly upload information onto the Thames21 database. 9. Represent Thames21 at community events, activities and partnership meetings. 10. Attend internal meetings as required and engage positively with the supervision and appraisal process 11. Work with colleagues to ensure documents and processes for employing Event Support Contractors are appropriate and up to date. This job description cannot cover every issue or task that may arise within the post at various times. The post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and with those in this document. Additional Information: Thames21 have a Workplace (Auto Enrol) Pension Scheme with NEST The postholder must be prepared to work occasional evenings and weekends The postholder must be willing to travel sensibly throughout London and occasionally throughout the UK overnight and perhaps abroad 25 days paid annual leave are available plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year. Thames21 operate a flexitime system of working Interest free season ticket loan or bike loan Mobile phone and laptop for company use To apply for this position, please email an up-to-date copy of your CV and supporting statement that addresses skills, knowledge and experience relating to the person specification and apply with the reference ( RSO1026) , in the subject box of your email application. The closing date for applications is : 9am 16 November Interview dates: 26, 27 November (subject to change) We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don't hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. No agencies please
Oct 24, 2026
Full time
Job Title: River Skills Officer Salary: £34,169- £36,352 per annum Contract length: Permanent. 35 hour per week. Location: Hybrid at Thames21 offices and home working. Delivering training sessions at locations across London, occasionally at other locations where the charity works. Responsible to: EMPOWER Rivers Programme Manager THAMES21 Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. The role We are seeking a skilled River Skills Officer to joinThames21 working on our projects in London and the Thames Basin. This role offers an opportunity for the post holder to lead on the delivery and development of Thames21's environmental training programme, which aims to empower communities to take independent action for rivers. Furthermore, the post holder will contribute to the support of Thames21's network of volunteer-led River Action Groups. The key skill for this role is the ability to create and deliver inclusive, engaging and inspiring courses that help people understand what makes a healthy river; explore the crucial role that rivers play in our lives; and demonstrate how everyone can be involved in protecting, maintaining and improving London's blue-green spaces. The key value for this role is a passion for rivers and learning, coupled with the ability to share that enthusiasm with diverse groups of people, helping them to build their knowledge and skills to enhance London's blue-green spaces. You'll thrive in this role if you enjoy breaking down complex ideas and processes, making them accessible to a wide range of audiences. You will be comfortable working with people in a variety of settings, mixing theory with practice. A typical day is likely to involve delivering one of Thames21's flagship courses, gathering ideas for new training or making tweaks to existing modules; contacting community-led River Action Groups about upcoming activities, or keeping on track with various admin tasks. You might be working from home, at one of our offices in Bow or Guildhall, or at a river talking learners through the physical features in a river. You could be checking over River Action Group risk assessments, promoting training opportunities or advising a local community river action group about organising their first session. You might also be helping to plan the annual River Action Group Forum to create opportunities for River Action Groups to learn from each other and build power as a network or working on strategic long-term plans or monitoring project outputs and incorporating learnings into project development. You'll be thinking both big and small on any given day. Diversity We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates with diverse cultures, perspectives and lived experiences. This role is primarily about skilling up community groups to take independent action for rivers, therefore a strong interest and working knowledge of environmental issues is essential. Main duties and responsibilities 1. Deliver courses on a range of topics, both indoors, online, and at different blue space locations, ensuring training sessions meet the appropriate standards and learner outcomes. 2. Design training courses, review and contribute to the development of the training programme, and collaborate with other Thames21 staff to create and enhance training initiatives. 3. Ensure that training courses and community-led River Action Groups comply with relevant legislation and Thames21's policies and procedures 4. Day-to-day management of the training programme, including recruitment, promotion, logistics, learner support, and accreditation process. 5. Provide ongoing advice and support for programme participants following training, encouraging them to set up, organise and deliver volunteering activity in their local community. Including support with monitoring impact, operational plans and receiving and approving Risk Assessments and Method Statements for River Action Group activities to ensure they are covered by Thames21 public liability insurance. 6. Develop and support the Thames21 network of community-led River Action Groups, including linking groups to other community partners, e.g. other community groups, catchment partnerships and key decision makers such as local authorities and the Environment Agency 7. Work with EMPOWER Rivers programme manager to coordinate annual River Action Group forum 8. Maintain clear records of progress, ensure all administration and statistical information is kept up to date, and regularly upload information onto the Thames21 database. 9. Represent Thames21 at community events, activities and partnership meetings. 10. Attend internal meetings as required and engage positively with the supervision and appraisal process 11. Work with colleagues to ensure documents and processes for employing Event Support Contractors are appropriate and up to date. This job description cannot cover every issue or task that may arise within the post at various times. The post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and with those in this document. Additional Information: Thames21 have a Workplace (Auto Enrol) Pension Scheme with NEST The postholder must be prepared to work occasional evenings and weekends The postholder must be willing to travel sensibly throughout London and occasionally throughout the UK overnight and perhaps abroad 25 days paid annual leave are available plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year. Thames21 operate a flexitime system of working Interest free season ticket loan or bike loan Mobile phone and laptop for company use To apply for this position, please email an up-to-date copy of your CV and supporting statement that addresses skills, knowledge and experience relating to the person specification and apply with the reference ( RSO1026) , in the subject box of your email application. The closing date for applications is : 9am 16 November Interview dates: 26, 27 November (subject to change) We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don't hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. No agencies please
The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it. Working alongside our members and leaders from across the physics community and beyond, we've identified three priorities that will shape our work over the next five years: Skills, Science and Society . These priorities sit at the heart of everything we do. We're proud of our ambitious and forward looking 2024 - 2029 strategy. You can find out more about our priorities and principles by clicking here. We're currently looking for a Nations Support Coordinator for Wales, offered on a permanent basis, to help us deliver our mission. This is a part-time position based on 0.6 FTE (3 days a week). What's it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days' annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation. You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including: Supporting the governance and effective operation of nation boards, committees and volunteer groups. Building and maintaining positive relationships with volunteers, committee officers and external stakeholders. Coordinating meetings, events, engagement activities and nation programmes. Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures. Maintaining accurate records, reporting information and CRM data. Identifying and resolving operational issues, risks and challenges, escalating only where appropriate. Supporting continuous improvement of systems, processes and ways of working. Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives. Projects you may work on include: Delivery of volunteer-led engagement, education and outreach activities. Organisation and support of nation meetings, conferences and events. Governance reviews and committee effectiveness initiatives. Process improvement projects to enhance volunteer and stakeholder experience. Cross-organisational programmes supporting the delivery of IOP strategic priorities. Who will I work with? You'll work closely with a range of colleagues and stakeholders, including: Nation and regional volunteers. Nation Board and committee members. Internal colleagues across Membership, Education, Policy and Engagement teams. Senior volunteer leaders and committee officers. External partners, stakeholders and suppliers. Members of the Membership Operational Impact Board and associated operational groups. Ideally, we hope you'll apply if you bring: Essential: Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation. Strong organisational and project coordination skills with the ability to manage multiple priorities independently. Experience providing governance and administrative support to boards, committees or working groups. Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders. Experience supporting events, engagement programmes or volunteer-led activities. Confidence using CRM systems, databases and Microsoft Office applications. Experience of financial administration, expense processing and maintaining accurate records. Strong problem-solving skills and the ability to exercise sound judgement with limited supervision. Commitment to inclusive working practices and collaborative team working. Nice to have: Experience working within a scientific, educational or professional membership organisation. Knowledge of volunteer management good practice. Understanding of charity governance and compliance requirements. Experience contributing to process improvement or organisational change initiatives. Knowledge of the UK and Ireland science, education or professional body landscape. At the IOP, we know that great candidates don't always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we'd love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office (Cardiff), with hybrid working offered as standard. Days of working will be agreed in advance, but some flexibility will be required to suit events, meetings and colleagues' schedules. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. You will be required to travel across Wales to support in-person events and as an organisation we meet in person once a quarter at our Head Office in Kings Cross, London for our all staff days. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we're passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We're committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we're always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
Oct 24, 2026
Full time
The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it. Working alongside our members and leaders from across the physics community and beyond, we've identified three priorities that will shape our work over the next five years: Skills, Science and Society . These priorities sit at the heart of everything we do. We're proud of our ambitious and forward looking 2024 - 2029 strategy. You can find out more about our priorities and principles by clicking here. We're currently looking for a Nations Support Coordinator for Wales, offered on a permanent basis, to help us deliver our mission. This is a part-time position based on 0.6 FTE (3 days a week). What's it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days' annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation. You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including: Supporting the governance and effective operation of nation boards, committees and volunteer groups. Building and maintaining positive relationships with volunteers, committee officers and external stakeholders. Coordinating meetings, events, engagement activities and nation programmes. Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures. Maintaining accurate records, reporting information and CRM data. Identifying and resolving operational issues, risks and challenges, escalating only where appropriate. Supporting continuous improvement of systems, processes and ways of working. Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives. Projects you may work on include: Delivery of volunteer-led engagement, education and outreach activities. Organisation and support of nation meetings, conferences and events. Governance reviews and committee effectiveness initiatives. Process improvement projects to enhance volunteer and stakeholder experience. Cross-organisational programmes supporting the delivery of IOP strategic priorities. Who will I work with? You'll work closely with a range of colleagues and stakeholders, including: Nation and regional volunteers. Nation Board and committee members. Internal colleagues across Membership, Education, Policy and Engagement teams. Senior volunteer leaders and committee officers. External partners, stakeholders and suppliers. Members of the Membership Operational Impact Board and associated operational groups. Ideally, we hope you'll apply if you bring: Essential: Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation. Strong organisational and project coordination skills with the ability to manage multiple priorities independently. Experience providing governance and administrative support to boards, committees or working groups. Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders. Experience supporting events, engagement programmes or volunteer-led activities. Confidence using CRM systems, databases and Microsoft Office applications. Experience of financial administration, expense processing and maintaining accurate records. Strong problem-solving skills and the ability to exercise sound judgement with limited supervision. Commitment to inclusive working practices and collaborative team working. Nice to have: Experience working within a scientific, educational or professional membership organisation. Knowledge of volunteer management good practice. Understanding of charity governance and compliance requirements. Experience contributing to process improvement or organisational change initiatives. Knowledge of the UK and Ireland science, education or professional body landscape. At the IOP, we know that great candidates don't always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we'd love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office (Cardiff), with hybrid working offered as standard. Days of working will be agreed in advance, but some flexibility will be required to suit events, meetings and colleagues' schedules. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. You will be required to travel across Wales to support in-person events and as an organisation we meet in person once a quarter at our Head Office in Kings Cross, London for our all staff days. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we're passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We're committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we're always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We are recruiting a Senior Legacy & In Memory Stewardship Officer to manage Battersea's Legacy & In Memory Retention and Stewardship programme. Legacies generate over 40% of Battersea's income, making the effective stewardship of these supporters a vital organisational function. In this role you will be responsible for delivering and overseeing a bespoke, personalised, multi-channel stewardship programme and will provide exceptional supporter care for legacy enquirers, legacy pledgers and in memory donors. Through building meaningful, long-term relationships with these audiences, the role will help maximise income from a multimillion-pound revenue stream. What we're looking for: Proven ability to plan, implement and evaluate Direct Marketing campaigns with substantial understanding of retention and stewardship journeys. Demonstrable understanding of the application of Direct Marketing principles in a fundraising environment. Excellent interpersonal skills and track record of building, maintaining and managing successful individual relationships as well as the ability to ask, influence and build credibility with external contacts and colleagues. Proven ability to write, assess and critique creative fundraising copy and design, providing clear feedback as required. Experience of managing and briefing internal teams. Experience of event planning and organisation, including development of presentations. Experience of inputting into monthly, quarterly & annual budgeting processes. Line management experience. Proven ability to report up to management and stakeholders, understanding of key elements that would be essential to managing expectations. Proven ability to pay close attention to detail and to deliver high-quality work with minimal supervision. Proven problem solving and proactive decision making, with a track record of taking responsibility for your own work and the decisions you have made. A plus if you also have: Knowledge or experience of Salesforce database. Specialist knowledge of Legacy and/or In Memory Fundraising. Experience of communicating with Legacy and/or In Memory supporters, face-to-face, over the phone or through written correspondence. Understanding of use of digital communications to improve retention of supporters. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year Discounted gym membership and cycle to work schemes Employee Assistance Programme and access to Wellbeing Resources Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 8th November 2026, 11.59pm All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Please note, we operate an anonymous shortlisting process, so all personal information that can identify job applicants is completely anonymised to help mitigate against any potential bias. We are therefore unable to accept CVs. Interview date: - First Round (Online, via MS Teams): 16th November 2026 - Second Round (In Person, at our London site): 23rd November 2026 For full details on the role, please download the recruitment pack.
Oct 24, 2026
Full time
We are recruiting a Senior Legacy & In Memory Stewardship Officer to manage Battersea's Legacy & In Memory Retention and Stewardship programme. Legacies generate over 40% of Battersea's income, making the effective stewardship of these supporters a vital organisational function. In this role you will be responsible for delivering and overseeing a bespoke, personalised, multi-channel stewardship programme and will provide exceptional supporter care for legacy enquirers, legacy pledgers and in memory donors. Through building meaningful, long-term relationships with these audiences, the role will help maximise income from a multimillion-pound revenue stream. What we're looking for: Proven ability to plan, implement and evaluate Direct Marketing campaigns with substantial understanding of retention and stewardship journeys. Demonstrable understanding of the application of Direct Marketing principles in a fundraising environment. Excellent interpersonal skills and track record of building, maintaining and managing successful individual relationships as well as the ability to ask, influence and build credibility with external contacts and colleagues. Proven ability to write, assess and critique creative fundraising copy and design, providing clear feedback as required. Experience of managing and briefing internal teams. Experience of event planning and organisation, including development of presentations. Experience of inputting into monthly, quarterly & annual budgeting processes. Line management experience. Proven ability to report up to management and stakeholders, understanding of key elements that would be essential to managing expectations. Proven ability to pay close attention to detail and to deliver high-quality work with minimal supervision. Proven problem solving and proactive decision making, with a track record of taking responsibility for your own work and the decisions you have made. A plus if you also have: Knowledge or experience of Salesforce database. Specialist knowledge of Legacy and/or In Memory Fundraising. Experience of communicating with Legacy and/or In Memory supporters, face-to-face, over the phone or through written correspondence. Understanding of use of digital communications to improve retention of supporters. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year Discounted gym membership and cycle to work schemes Employee Assistance Programme and access to Wellbeing Resources Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 8th November 2026, 11.59pm All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Please note, we operate an anonymous shortlisting process, so all personal information that can identify job applicants is completely anonymised to help mitigate against any potential bias. We are therefore unable to accept CVs. Interview date: - First Round (Online, via MS Teams): 16th November 2026 - Second Round (In Person, at our London site): 23rd November 2026 For full details on the role, please download the recruitment pack.
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards Manage and staff our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Devise a patient fundraising pack, work with staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity's hospital hub. Keep up to date with new developments, legal requirements, codes of conduct and best practice including being GDPR compliant. My Thank You: responsibility for developing this valuable initiative across our hospitals, that enables patients and families to thank staff in a meaningful way and drive donations to the site. Undertake the creation and dissemination of certificates to staff. Ensure there is a stock of merchandise within the hub and restock as required. Responsible for the continued management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes. Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person specification Knowledge and Experience Strong, demonstratable experience working with the public in a customer facing role. Ability to build relationships and influence stakeholders of all levels of seniority. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Confident at delivering presentations and speaking with stakeholders. Experience of working with and/or managing volunteers. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills, attitudes, and behaviours IT skills across a range of systems including MS office and SharePoint. Excellent interpersonal skills including the ability to deal with people at all levels, face to face, on telephone and by letter/email Ability to problem solve and think laterally to achieve a goal. Commitment to team-working but also the ability to work alone Committed to quality. Good self-awareness, understand the impact they have on others Motivated, positive and proactive Ability to prioritise and organise work Demonstratable initiative and determination A flexible attitude and willingness to develop in the role Full UK driving license and car preferred Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
Oct 24, 2026
Full time
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards Manage and staff our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Devise a patient fundraising pack, work with staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity's hospital hub. Keep up to date with new developments, legal requirements, codes of conduct and best practice including being GDPR compliant. My Thank You: responsibility for developing this valuable initiative across our hospitals, that enables patients and families to thank staff in a meaningful way and drive donations to the site. Undertake the creation and dissemination of certificates to staff. Ensure there is a stock of merchandise within the hub and restock as required. Responsible for the continued management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes. Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person specification Knowledge and Experience Strong, demonstratable experience working with the public in a customer facing role. Ability to build relationships and influence stakeholders of all levels of seniority. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Confident at delivering presentations and speaking with stakeholders. Experience of working with and/or managing volunteers. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills, attitudes, and behaviours IT skills across a range of systems including MS office and SharePoint. Excellent interpersonal skills including the ability to deal with people at all levels, face to face, on telephone and by letter/email Ability to problem solve and think laterally to achieve a goal. Commitment to team-working but also the ability to work alone Committed to quality. Good self-awareness, understand the impact they have on others Motivated, positive and proactive Ability to prioritise and organise work Demonstratable initiative and determination A flexible attitude and willingness to develop in the role Full UK driving license and car preferred Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
This is an exciting time to be joining the Business Development team, which has expanded over the last two years to now count nine members with an increasingly global outlook. The successful candidate will join this well-established team, 2 years into their current 3-year fundraising strategy, with a healthy pipeline of prospect donors plus strong relationships in the donor ecosystem and across ClientEarth's senior leadership. Please Note: This role is a fixed-term contract running until 31 August 2027 Important dates to note: Deadline to submit an initial application: 9 November 2026 If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. The deadline to submit your answers/additional information is 12 November 2026 If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. Interviews will take place the from the week beginning 16 November - 20 November 2026 Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. Key Responsibilities Proactively undertake research to identify, qualify and prioritise new funding prospects/ opportunities to support a pipeline of high quality leads to guide future fundraising efforts. Determine prospect funder alignment with ClientEarth's strategic funding priorities, producing recommendations about next steps, including cultivation, for review by senior Business Development colleagues. Draft clear and compelling written fundraising materials including cases for support, funding proposals, and concept notes Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth's work. Sensitive management of funder expectations to be undertaken as needed, and with the support of the Business Development Manager See the job description for a full list of duties for this role. Skills, Knowledge & Expertise Experience of working in a fundraising or business development role for a charity, NGO, private or public entity Experience of drafting compelling and successful proposals for trusts, foundations and statutory institutions and securing multi-year grants, ideally at the six-figure level and above Experience of coordinating the engagement of a variety of internal and external stakeholders during complex, multi-stage proposal development processes Strong project management skills to lead the proposal development process to meet funder deadlines, including stakeholder management See the job description for a full list of requirements for this role. Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified . If you feel you meet at least some of the essential criteria, we still encourage you to apply. Job Benefits Flexible working : We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits ClientEarth Careers as well as our flexible working FAQ. ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth ClientEarth journey page for more. Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK. ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Oct 24, 2026
Full time
This is an exciting time to be joining the Business Development team, which has expanded over the last two years to now count nine members with an increasingly global outlook. The successful candidate will join this well-established team, 2 years into their current 3-year fundraising strategy, with a healthy pipeline of prospect donors plus strong relationships in the donor ecosystem and across ClientEarth's senior leadership. Please Note: This role is a fixed-term contract running until 31 August 2027 Important dates to note: Deadline to submit an initial application: 9 November 2026 If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. The deadline to submit your answers/additional information is 12 November 2026 If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. Interviews will take place the from the week beginning 16 November - 20 November 2026 Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. Key Responsibilities Proactively undertake research to identify, qualify and prioritise new funding prospects/ opportunities to support a pipeline of high quality leads to guide future fundraising efforts. Determine prospect funder alignment with ClientEarth's strategic funding priorities, producing recommendations about next steps, including cultivation, for review by senior Business Development colleagues. Draft clear and compelling written fundraising materials including cases for support, funding proposals, and concept notes Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth's work. Sensitive management of funder expectations to be undertaken as needed, and with the support of the Business Development Manager See the job description for a full list of duties for this role. Skills, Knowledge & Expertise Experience of working in a fundraising or business development role for a charity, NGO, private or public entity Experience of drafting compelling and successful proposals for trusts, foundations and statutory institutions and securing multi-year grants, ideally at the six-figure level and above Experience of coordinating the engagement of a variety of internal and external stakeholders during complex, multi-stage proposal development processes Strong project management skills to lead the proposal development process to meet funder deadlines, including stakeholder management See the job description for a full list of requirements for this role. Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified . If you feel you meet at least some of the essential criteria, we still encourage you to apply. Job Benefits Flexible working : We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits ClientEarth Careers as well as our flexible working FAQ. ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth ClientEarth journey page for more. Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK. ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Context Q:alliance is an established, community-rooted LGBTQ+ charity with a diverse portfolio of services, community activities, education, advocacy and partnerships. We create safer spaces, strengthen communities and contribute to more inclusive systems. With 15 colleagues and 19 volunteers, we deliver services across Milton Keynes, Bedfordshire and surrounding areas, with an annual turnover of approximately £300,000. The CEO role at Q:alliance offers an outstanding opportunity for a driven, values led leader to step into their first chief executive position while shaping the charity's next phase of growth. We welcome applicants who are ready to develop at CEO level, provided they bring the strategic capability, operational strength and inclusive leadership skills needed to move the organisation forward. This is a chance to make a meaningful impact and guide Q:alliance into its future. Scope The Chief Executive is responsible for overall strategic and operational leadership, working in close partnership with the Board of Trustees to ensure the organisation fulfils its charitable purpose, delivers its strategic priorities and remains financially and organisationally sustainable. As the organisation's most senior employee, the Chief Executive provides leadership across all areas of its work, including service quality and development, safeguarding, people and organisational culture, financial stewardship, income generation, governance support, partnerships, advocacy and external representation. The Chief Executive will actively seek opportunities to grow the organisation's impact, diversify income streams, develop new partnerships and identify innovative approaches that enable Q:alliance to reach and support more people. Bringing an informed understanding of frontline support delivery, they will provide leadership and oversight that promotes robust safeguarding practice, high-quality provision and a culture of learning, accountability and continuous improvement. The incoming Chief Executive will sustain the collaborative, inclusive and accountable working environment, empowering colleagues to exercise their expertise and ensuring that community experience meaningfully informs organisational decisions. Working alongside trustees, staff, volunteers, community members and external partners, the Chief Executive will lead the delivery and ongoing review of the strategy, strengthening organisational resilience, demonstrating impact and ensuring that its work remains responsive to the changing needs of LGBTQ+ communities. Download our CEO Recruitment Pack for a full overview of the role and how to apply. First interview date: Monday 30th November Second Interview date: Monday 14th December
Oct 24, 2026
Full time
Context Q:alliance is an established, community-rooted LGBTQ+ charity with a diverse portfolio of services, community activities, education, advocacy and partnerships. We create safer spaces, strengthen communities and contribute to more inclusive systems. With 15 colleagues and 19 volunteers, we deliver services across Milton Keynes, Bedfordshire and surrounding areas, with an annual turnover of approximately £300,000. The CEO role at Q:alliance offers an outstanding opportunity for a driven, values led leader to step into their first chief executive position while shaping the charity's next phase of growth. We welcome applicants who are ready to develop at CEO level, provided they bring the strategic capability, operational strength and inclusive leadership skills needed to move the organisation forward. This is a chance to make a meaningful impact and guide Q:alliance into its future. Scope The Chief Executive is responsible for overall strategic and operational leadership, working in close partnership with the Board of Trustees to ensure the organisation fulfils its charitable purpose, delivers its strategic priorities and remains financially and organisationally sustainable. As the organisation's most senior employee, the Chief Executive provides leadership across all areas of its work, including service quality and development, safeguarding, people and organisational culture, financial stewardship, income generation, governance support, partnerships, advocacy and external representation. The Chief Executive will actively seek opportunities to grow the organisation's impact, diversify income streams, develop new partnerships and identify innovative approaches that enable Q:alliance to reach and support more people. Bringing an informed understanding of frontline support delivery, they will provide leadership and oversight that promotes robust safeguarding practice, high-quality provision and a culture of learning, accountability and continuous improvement. The incoming Chief Executive will sustain the collaborative, inclusive and accountable working environment, empowering colleagues to exercise their expertise and ensuring that community experience meaningfully informs organisational decisions. Working alongside trustees, staff, volunteers, community members and external partners, the Chief Executive will lead the delivery and ongoing review of the strategy, strengthening organisational resilience, demonstrating impact and ensuring that its work remains responsive to the changing needs of LGBTQ+ communities. Download our CEO Recruitment Pack for a full overview of the role and how to apply. First interview date: Monday 30th November Second Interview date: Monday 14th December
About EcoRisk EcoRisk supplies verified data on people and companies that have faced any level of enforcement action for environmental crime to the Know Your Customer systems that banks use to screen their customers. Since 2016, the programme has submitted more than 13,500 entity names, leading to more than 8,000 profiles created or updated in systems including World-Check and LexisNexis. Nineteen financial sector recipients use the data. The Financial Action Task Force cited the programme in 2020 as an example of effective collaboration between non-governmental organisations and the financial sector. EIA will be undergoing the processes of repairing, rebuilding and automating the platform between 2027 and 2029, which this role will directly support. Role Purpose The Data Support Officer sits within the Intelligence and Investigation Unit. The main purpose of the position is to enter data from large data sets, as well as collate and enter information relevant to environmental crime into EIA's systems in an accurate and timely manner to ensure EIA's Global Environmental Crime Tracker and Incident Database is kept up to date. Additionally, you would support EIA's EcoRisk project by accurately recording and manually vetting each submission to make sure every profile submitted is accurate, complete and unique before it reaches a bank's screening system. Key areas of responsibility EIA Data entry and verification Enter records into EIA's incident database accurately and in a timely manner Cleanse any pre-existing entries as and when required Work through EIA's data backlog and bring data entry up to present day Work through and maintain EIA's Google Alert queries EcoRisk Data Verification and Related Outputs Confirm EcoRisk submission details, including names, jurisdiction, commodity, dates and enforcement action, and complete missing fields. Apply EcoRisk eligibility rules to every perpetrator record. Check each record for duplicates against past submissions and settle unclear matches. Routinely flag any issues to Data and Research Officer. Keep an organised log of any disseminations and recipient feedback Prepare quarterly results of feedback to be shared internally. Support EcoRisk's development by testing new forms, reviewing queues and automated outputs, whilst reporting faults clearly. Human Resources Management Ensure strong internal awareness and support for the organisation's values, including our commitment to nurture a strong culture of diversity, equity, and inclusion. Data Protection and Security Ensure and maintain compliance with relevant legislation (e.g. data protection legislation), journalistic ethics and data integrity Log and track formal dissemination of information in line with EIA policy Maintain project trackers and workplans, and report on milestones and/or work packages Adhere to EIA's data collection processes and policies, ensuring data is collected efficiently and held securely, in line with GDPR. Person Specification Essential Experience, Skills and Competencies Essential: Very accurate and detail focussed, with evidence of accuracy continuing across large volume of records or repetitive tasks. Confident Excel user: sorting, filtering, conditional formatting and finding duplicate or missing data. Strong computer literacy in all standard Microsoft 365 applications. Ability to compare data and make judgements on accuracy and possible duplication. Ability to apply set rules consistently, and to spot and escalate cases that don't fit them. Ability to find and verify online information from news reports and official sources, and to judge reliability. Working knowledge of UK GDPR principles, especially accuracy and security, and an understanding of sensitive data handling. Clear, concise written and spoken English, including communicating decisions and reporting errors or faults so others can act on them. Able to work on your own and remotely, managing part-time workload to deadlines. Desirable: Experience in KYC, Anti-money laundering, sanctions screening or due diligence, especially name screening or reviewing match alerts. Experience with data cleaning tools and methodologies. Reading knowledge of a language relevant to EIA's work, such as Chinese, Vietnamese or French. Experience testing software or online forms and reporting faults. Able to summarise data in simple charts or tables (e.g. Excel or Power BI). Interest in, or knowledge of environmental crime. Competencies : Effective at identifying, analysing and resolving complex problems with practical solutions. Able to demonstrate initiative and collaborative decision making. Able to work flexibly and under pressure, juggling multiple activities and effectively prioritise workload. Able to communicate persuasively and informatively to a range of audiences about challenging issues. Able to develop effective relationships with a wide range of partners, stakeholders and team members and promote teamwork. Prepared to take ownership and hold yourself accountable for the duties that you are responsible for. Committed to the pursuit of EIA UK's goals
Oct 24, 2026
Full time
About EcoRisk EcoRisk supplies verified data on people and companies that have faced any level of enforcement action for environmental crime to the Know Your Customer systems that banks use to screen their customers. Since 2016, the programme has submitted more than 13,500 entity names, leading to more than 8,000 profiles created or updated in systems including World-Check and LexisNexis. Nineteen financial sector recipients use the data. The Financial Action Task Force cited the programme in 2020 as an example of effective collaboration between non-governmental organisations and the financial sector. EIA will be undergoing the processes of repairing, rebuilding and automating the platform between 2027 and 2029, which this role will directly support. Role Purpose The Data Support Officer sits within the Intelligence and Investigation Unit. The main purpose of the position is to enter data from large data sets, as well as collate and enter information relevant to environmental crime into EIA's systems in an accurate and timely manner to ensure EIA's Global Environmental Crime Tracker and Incident Database is kept up to date. Additionally, you would support EIA's EcoRisk project by accurately recording and manually vetting each submission to make sure every profile submitted is accurate, complete and unique before it reaches a bank's screening system. Key areas of responsibility EIA Data entry and verification Enter records into EIA's incident database accurately and in a timely manner Cleanse any pre-existing entries as and when required Work through EIA's data backlog and bring data entry up to present day Work through and maintain EIA's Google Alert queries EcoRisk Data Verification and Related Outputs Confirm EcoRisk submission details, including names, jurisdiction, commodity, dates and enforcement action, and complete missing fields. Apply EcoRisk eligibility rules to every perpetrator record. Check each record for duplicates against past submissions and settle unclear matches. Routinely flag any issues to Data and Research Officer. Keep an organised log of any disseminations and recipient feedback Prepare quarterly results of feedback to be shared internally. Support EcoRisk's development by testing new forms, reviewing queues and automated outputs, whilst reporting faults clearly. Human Resources Management Ensure strong internal awareness and support for the organisation's values, including our commitment to nurture a strong culture of diversity, equity, and inclusion. Data Protection and Security Ensure and maintain compliance with relevant legislation (e.g. data protection legislation), journalistic ethics and data integrity Log and track formal dissemination of information in line with EIA policy Maintain project trackers and workplans, and report on milestones and/or work packages Adhere to EIA's data collection processes and policies, ensuring data is collected efficiently and held securely, in line with GDPR. Person Specification Essential Experience, Skills and Competencies Essential: Very accurate and detail focussed, with evidence of accuracy continuing across large volume of records or repetitive tasks. Confident Excel user: sorting, filtering, conditional formatting and finding duplicate or missing data. Strong computer literacy in all standard Microsoft 365 applications. Ability to compare data and make judgements on accuracy and possible duplication. Ability to apply set rules consistently, and to spot and escalate cases that don't fit them. Ability to find and verify online information from news reports and official sources, and to judge reliability. Working knowledge of UK GDPR principles, especially accuracy and security, and an understanding of sensitive data handling. Clear, concise written and spoken English, including communicating decisions and reporting errors or faults so others can act on them. Able to work on your own and remotely, managing part-time workload to deadlines. Desirable: Experience in KYC, Anti-money laundering, sanctions screening or due diligence, especially name screening or reviewing match alerts. Experience with data cleaning tools and methodologies. Reading knowledge of a language relevant to EIA's work, such as Chinese, Vietnamese or French. Experience testing software or online forms and reporting faults. Able to summarise data in simple charts or tables (e.g. Excel or Power BI). Interest in, or knowledge of environmental crime. Competencies : Effective at identifying, analysing and resolving complex problems with practical solutions. Able to demonstrate initiative and collaborative decision making. Able to work flexibly and under pressure, juggling multiple activities and effectively prioritise workload. Able to communicate persuasively and informatively to a range of audiences about challenging issues. Able to develop effective relationships with a wide range of partners, stakeholders and team members and promote teamwork. Prepared to take ownership and hold yourself accountable for the duties that you are responsible for. Committed to the pursuit of EIA UK's goals
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Oct 24, 2026
Full time
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
We're looking for a proactive, resilient and innovative Housing Officer to join our Landlord Services Team located at our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Housing Officer is responsible for delivering frontline housing management services across Look Ahead's supported housing portfolio, including commissioned accommodation, community housing and specialist homelessness and mental health services. The working pattern for this role is: Monday to Friday 9-5pm What you'll do: 1. Tenancy Management and Sustainment Manage a defined housing patch, acting as the principal landlord representative for residents. Take ownership of tenancy management activity including sign-ups, tenancy reviews, property visits, tenancy audits and tenancy enforcement. Support tenancy commencements and tenancy endings, ensuring properties, records and documentation are managed accurately and homes are ready for reletting within agreed timescales. Identify emerging tenancy risks and intervene before issues progress to tenancy breakdown, legal action or loss of accommodation. Work alongside Care and Support colleagues to coordinate interventions where residents are at risk of tenancy failure, balancing support needs with landlord responsibilities. Address tenancy breaches, abandonment, unauthorised occupation, persistent non-engagement and other housing management issues in accordance with policy. Support residents to understand their tenancy responsibilities while ensuring housing management decisions remain clear, consistent and defensible. Liaise with the Tenancy Sustainment Team, Clearing House and external agencies where coordinated action is required to support positive tenancy outcomes. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Demonstrates resilience and professionalism when managing complex and challenging situations. Maintains clear professional boundaries whilst building positive relationships with residents and stakeholders. Takes personal responsibility for resolving issues and following actions through to completion. What you'll bring: Essential: Educated to GCSE standard or equivalent including English and Mathematics. Experience of housing management within social housing, supported housing or a related environment. Experience of managing complex tenancy issues, including ASB, safeguarding concerns, tenancy breaches and resident vulnerability. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description
Oct 24, 2026
Full time
We're looking for a proactive, resilient and innovative Housing Officer to join our Landlord Services Team located at our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Housing Officer is responsible for delivering frontline housing management services across Look Ahead's supported housing portfolio, including commissioned accommodation, community housing and specialist homelessness and mental health services. The working pattern for this role is: Monday to Friday 9-5pm What you'll do: 1. Tenancy Management and Sustainment Manage a defined housing patch, acting as the principal landlord representative for residents. Take ownership of tenancy management activity including sign-ups, tenancy reviews, property visits, tenancy audits and tenancy enforcement. Support tenancy commencements and tenancy endings, ensuring properties, records and documentation are managed accurately and homes are ready for reletting within agreed timescales. Identify emerging tenancy risks and intervene before issues progress to tenancy breakdown, legal action or loss of accommodation. Work alongside Care and Support colleagues to coordinate interventions where residents are at risk of tenancy failure, balancing support needs with landlord responsibilities. Address tenancy breaches, abandonment, unauthorised occupation, persistent non-engagement and other housing management issues in accordance with policy. Support residents to understand their tenancy responsibilities while ensuring housing management decisions remain clear, consistent and defensible. Liaise with the Tenancy Sustainment Team, Clearing House and external agencies where coordinated action is required to support positive tenancy outcomes. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Demonstrates resilience and professionalism when managing complex and challenging situations. Maintains clear professional boundaries whilst building positive relationships with residents and stakeholders. Takes personal responsibility for resolving issues and following actions through to completion. What you'll bring: Essential: Educated to GCSE standard or equivalent including English and Mathematics. Experience of housing management within social housing, supported housing or a related environment. Experience of managing complex tenancy issues, including ASB, safeguarding concerns, tenancy breaches and resident vulnerability. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description
Our client is a leading support services organisation, with a long term 35-year PFI contract, providing construction & facilities management services, across a complex range of commercial & industrial defence asset in Wiltshire & Hampshire. Your Role Manage a portfolio of lifecycle projects from inception (RIBA 0) through to the start of delivery (RIBA 5), balancing technical requirements, programme objectives, commercial priorities and stakeholder expectations. Define project scope, funding routes and delivery approaches with AMP managers and stakeholders, implementing appropriate design strategies across projects and the wider lifecycle programme. Manage and coordinate design consultants, design and build contractors, and contractor design elements where required. Provide ongoing design support through construction and handover phases, ensuring maintainable solutions, suitable specifications, operating manuals and warranties. Collaborate with commercial, procurement, maintenance, asset management and authority stakeholders to achieve value for money and sustainable outcomes. Engage with Building Control, Planning Authorities and Fire Officers to ensure compliance requirements are incorporated from an early stage. Lead design coordination, manage documentation from scope development through to construction issue, and ensure compliance with relevant standards and regulations. Oversee design risk assessments, design programmes, progress reporting, meetings and multidisciplinary team coordination activities. Support procurement and construction teams throughout tendering, design development and project delivery. Qualifications & Experience: Degree, HND or HNC in Building, Engineering or Architecture. Professional qualifications in Architecture, Engineering, Construction or Project Management are advantageous. Proven design management experience across complex multi-funded projects, with current knowledge of JSPs, Building Regulations and fire standards within a defence environment. Experience delivering sustainability improvement projects and exposure to PFI/PPP arrangements and two-stage tendering processes are essential. Experience working within a BIM environment would be beneficial. Strong written and verbal communication skills, excellent IT and organisational abilities, and the capability to influence and guide stakeholders. You will be a collaborative team player with a flexible and pragmatic approach who is comfortable working in a changing environment.
Oct 23, 2026
Full time
Our client is a leading support services organisation, with a long term 35-year PFI contract, providing construction & facilities management services, across a complex range of commercial & industrial defence asset in Wiltshire & Hampshire. Your Role Manage a portfolio of lifecycle projects from inception (RIBA 0) through to the start of delivery (RIBA 5), balancing technical requirements, programme objectives, commercial priorities and stakeholder expectations. Define project scope, funding routes and delivery approaches with AMP managers and stakeholders, implementing appropriate design strategies across projects and the wider lifecycle programme. Manage and coordinate design consultants, design and build contractors, and contractor design elements where required. Provide ongoing design support through construction and handover phases, ensuring maintainable solutions, suitable specifications, operating manuals and warranties. Collaborate with commercial, procurement, maintenance, asset management and authority stakeholders to achieve value for money and sustainable outcomes. Engage with Building Control, Planning Authorities and Fire Officers to ensure compliance requirements are incorporated from an early stage. Lead design coordination, manage documentation from scope development through to construction issue, and ensure compliance with relevant standards and regulations. Oversee design risk assessments, design programmes, progress reporting, meetings and multidisciplinary team coordination activities. Support procurement and construction teams throughout tendering, design development and project delivery. Qualifications & Experience: Degree, HND or HNC in Building, Engineering or Architecture. Professional qualifications in Architecture, Engineering, Construction or Project Management are advantageous. Proven design management experience across complex multi-funded projects, with current knowledge of JSPs, Building Regulations and fire standards within a defence environment. Experience delivering sustainability improvement projects and exposure to PFI/PPP arrangements and two-stage tendering processes are essential. Experience working within a BIM environment would be beneficial. Strong written and verbal communication skills, excellent IT and organisational abilities, and the capability to influence and guide stakeholders. You will be a collaborative team player with a flexible and pragmatic approach who is comfortable working in a changing environment.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Business Delivery Manager Location: Huddersfield (Hybrid - 2 days in office) Salary: £60,000-£70,000 DOE Contract: Permanent Hours: 39.5 per week Reports to: Chief Operations Officer Progression: Potential pathway to Business Delivery Lead Role overview: A hands-on, cross-functional delivery role within a growing UK loyalty and membership business working with leading consumer brands. You will manage multiple projects from approval through to go-live and Business as Usual (BAU) handover, while developing and embedding a simple, practical delivery framework. Key responsibilities: Lead multiple projects simultaneously, including B2B client onboarding, technical integrations, regulatory change and internal business improvements. Develop proportionate delivery plans covering scope, milestones, owners, dependencies, risks and decisions. Coordinate Product, Technology, Operations, Client Services, Customer Support, Finance, Compliance, Legal, Commercial teams and external partners. Facilitate focused meetings, resolve blockers and constructively challenge unrealistic plans, commitments or capacity. Manage B2B onboarding from deal approval through launch and early-life support, identifying and implementing improvements to processes, handovers and lead times. Coordinate operational and business readiness, including processes, training, communications, support briefings and controls. Assess technical, commercial, operational and compliance readiness, providing clear go/no-go recommendations. Maintain risk, assumption, issue, dependency, action and decision logs. Provide concise, reliable updates to executives, sponsors and leadership, escalating risks, delays and trade-offs with recommendations. Apply proportionate governance, maintain alignment with objectives and outcomes, monitor scope and costs, and support post-implementation reviews. Build practical delivery frameworks, templates and routines that improve consistency without unnecessary bureaucracy. Coach project owners and workstream leads in planning, risk management, readiness and reporting. Essential requirements: Proven experience delivering technology projects, including system implementations, API/platform integrations or digital product releases, working closely with development teams. Experience managing multiple concurrent, cross-functional projects and competing priorities. Experience coordinating operational readiness and go-live. Track record of introducing or improving practical delivery processes in a growing business. Confidence working with external clients, partners and internal stakeholders. Recognised project or change qualification, such as PRINCE2, supported by strong practical delivery experience. Strong planning, dependency tracking, risk management, decision logging and leadership reporting skills. Excellent facilitation and stakeholder management skills, with confidence to challenge constructively. Hands-on, pragmatic and comfortable creating structure in ambiguous environments. Collaborative, resilient and calm under pressure, able to adapt to changing priorities and challenge unrealistic commitments. Desirable criteria: Experience onboarding B2B clients or partners onto a product or platform. Experience delivering regulatory or compliance-driven change. Experience working in a growing SME. Familiarity with Jira or similar delivery tools. What success looks like: Smoother client onboarding, with improvements adopted across teams. Clear project plans, ownership and dependencies. Early identification and management of risks and delays. Informed go-live decisions based on complete readiness assessments, with fewer launch-day issues. Concise, trusted leadership reporting. Simple, consistent delivery practices that continuously improve. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Oct 23, 2026
Full time
Business Delivery Manager Location: Huddersfield (Hybrid - 2 days in office) Salary: £60,000-£70,000 DOE Contract: Permanent Hours: 39.5 per week Reports to: Chief Operations Officer Progression: Potential pathway to Business Delivery Lead Role overview: A hands-on, cross-functional delivery role within a growing UK loyalty and membership business working with leading consumer brands. You will manage multiple projects from approval through to go-live and Business as Usual (BAU) handover, while developing and embedding a simple, practical delivery framework. Key responsibilities: Lead multiple projects simultaneously, including B2B client onboarding, technical integrations, regulatory change and internal business improvements. Develop proportionate delivery plans covering scope, milestones, owners, dependencies, risks and decisions. Coordinate Product, Technology, Operations, Client Services, Customer Support, Finance, Compliance, Legal, Commercial teams and external partners. Facilitate focused meetings, resolve blockers and constructively challenge unrealistic plans, commitments or capacity. Manage B2B onboarding from deal approval through launch and early-life support, identifying and implementing improvements to processes, handovers and lead times. Coordinate operational and business readiness, including processes, training, communications, support briefings and controls. Assess technical, commercial, operational and compliance readiness, providing clear go/no-go recommendations. Maintain risk, assumption, issue, dependency, action and decision logs. Provide concise, reliable updates to executives, sponsors and leadership, escalating risks, delays and trade-offs with recommendations. Apply proportionate governance, maintain alignment with objectives and outcomes, monitor scope and costs, and support post-implementation reviews. Build practical delivery frameworks, templates and routines that improve consistency without unnecessary bureaucracy. Coach project owners and workstream leads in planning, risk management, readiness and reporting. Essential requirements: Proven experience delivering technology projects, including system implementations, API/platform integrations or digital product releases, working closely with development teams. Experience managing multiple concurrent, cross-functional projects and competing priorities. Experience coordinating operational readiness and go-live. Track record of introducing or improving practical delivery processes in a growing business. Confidence working with external clients, partners and internal stakeholders. Recognised project or change qualification, such as PRINCE2, supported by strong practical delivery experience. Strong planning, dependency tracking, risk management, decision logging and leadership reporting skills. Excellent facilitation and stakeholder management skills, with confidence to challenge constructively. Hands-on, pragmatic and comfortable creating structure in ambiguous environments. Collaborative, resilient and calm under pressure, able to adapt to changing priorities and challenge unrealistic commitments. Desirable criteria: Experience onboarding B2B clients or partners onto a product or platform. Experience delivering regulatory or compliance-driven change. Experience working in a growing SME. Familiarity with Jira or similar delivery tools. What success looks like: Smoother client onboarding, with improvements adopted across teams. Clear project plans, ownership and dependencies. Early identification and management of risks and delays. Informed go-live decisions based on complete readiness assessments, with fewer launch-day issues. Concise, trusted leadership reporting. Simple, consistent delivery practices that continuously improve. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the North Wales Victim Help Centre working either 37.5 hours per week OR 22.5 hours per week. The ability to converse in Welsh is desirable for this role. Please clearly specify in your application form whether you are interested in the full time role or part time role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. As a Triage & Early Intervention Officer you will: Contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs as appropriate. Refer victims to partner agencies and contact approved suppliers to deliver services to victims. Make direct referrals to appropriate colleagues and allocate Victim Support workers for further support. Identify and manage the victims immediate service needs and contribute towards risk assessment processes whilst following agreed safe contact processes and securely recording contacts. Build trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Oct 23, 2026
Full time
We have an exciting opportunity for a Triage & Early Interventions Officer to join the North Wales Victim Help Centre working either 37.5 hours per week OR 22.5 hours per week. The ability to converse in Welsh is desirable for this role. Please clearly specify in your application form whether you are interested in the full time role or part time role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. As a Triage & Early Intervention Officer you will: Contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs as appropriate. Refer victims to partner agencies and contact approved suppliers to deliver services to victims. Make direct referrals to appropriate colleagues and allocate Victim Support workers for further support. Identify and manage the victims immediate service needs and contribute towards risk assessment processes whilst following agreed safe contact processes and securely recording contacts. Build trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Disability Sheffield is looking for an inspiring and committed Chief Executive to lead our organisation into its next chapter. Over the last five years, we have grown our work and strengthened our reputation, and we are looking for someone who shares our ambition to build on this success and champion the rights, voices and aspirations of disabled people across Sheffield. You will lead a passionate team of staff and volunteers, working alongside disabled people to co-produce activities, challenge inequality and promote inclusion and independent living. This is an exciting opportunity to shape our future, strengthen our partnerships and help create a more inclusive Sheffield where disabled people have a stronger voice and greater opportunities to thrive. Disability Sheffield is a disabled people-led charity, and lived experience is central to who we are and what we do. We welcome applications from people of all backgrounds and particularly encourage applications from disabled people and those with lived experience of disability. Job Description Job title: Chief Executive Officer Office Location: The Circle, 33 Rockingham Lane, Sheffield, S1 4FW Salary: Full time equivalent salary £53,299 actual salary £42,639 for 28 hours per week per annum. Pension: 6% employer contribution 2% employee contribution (minimum) Hours: 28 hours per week Contract Type:Permanent Reports to: Board of Trustees Line management: Operations Manager, Travel Support Service Manager, Advocacy Manager, Cycling 4 All Project Manager, Sheffield Voices Project Development Worker, Finance Co-ordinator. About Disability Sheffield Disability Sheffield Centre for Independent Living is a 'not for profit' pan-impairment organisation driven by people who self-define as disabled people, whether they have a physical disability, a sensory impairment, a mental health condition or learning difficulties. We support disabled adults to make their voice heard, whether through individual advocacy services or through a range of projects seeking to ensure disabled people are at the heart of all decision making across Sheffield. Main Purpose of the Job The Chief Executive Officer (CEO) will provide effective strategic and operational leadership of Disability Sheffield, ensuring the organisation fulfils its charitable objectives and remains focused on improving the lives of disabled people. Working closely with the Board of Trustees, Management group and wider staff team, the CEO will lead the development and delivery of the organisation's vision, mission and aims, ensuring that its work reflects the needs, rights and aspirations of disabled people, fostering co-production and promoting equality and inclusive living. The CEO will be responsible for the overall leadership, performance and sustainability of Disability Sheffield, ensuring effective governance, financial management, compliance and the responsible use of resources. They will support and advise the Board of Trustees, lead and develop staff and volunteers, build strong partnerships across the voluntary, public and statutory sectors, and lead on maintaining and securing income generation opportunities for funding and growth. The CEO will ensure that Disability Sheffield remains a strong, effective and sustainable organisation, able to respond to the changing needs of disabled people and influence positive change across Sheffield. Location By default, all our posts are office based. In practice, our team work a mixture of both office based and / or home working, as agreed with their line manager. As a disabled people's user-led organisation, we are very flexible with working arrangements and all reasonable requests will be approved. This is a 4 day role and you will need to be able to work from our Sheffield Office a minimum of twice a week. Main Duties and Responsibilities 1. Leadership and Management Provide effective leadership and management of Disability Sheffield, ensuring its purpose, values and charitable objectives are delivered. Lead and support staff and volunteers, promoting a positive, inclusive and supportive working environment. Oversee the day-to-day running of the organisation, leading the management team to ensure that services and activities are delivered effectively, including Cycling 4 All, PA Register, Sheffield Voices, Sheffield Transport Service and Information & Advocacy Programme. Build a culture of learning, improvement, accountability and collaboration across the organisation. Ensure that disabled people are at the centre of the organisation's work and through co-production have opportunities to influence decisions and service improvements. 2. Governance and Compliance Ensure Disability Sheffield meets its legal, regulatory and charitable responsibilities. Work closely with the Board of Trustees, providing clear advice, information and reports to support effective and transparent decision-making. Ensure that the organisation has appropriate policies, procedures and systems in place and that these are regularly reviewed. Identify and manage risks to the organisation, its staff, volunteers and the people it supports, including through regular monitoring and review of the organisational risk register. Ensure appropriate safeguarding arrangements and training are in place and that concerns are dealt with promptly and effectively. 3. Strategy and Organisational Development Work with the Board of Trustees to develop, review and deliver the organisation's strategic plan. Turn the organisation's strategic priorities into clear plans, objectives and measurable outcomes. Monitor progress against agreed plans and report regularly to the Board of Trustees. Identify opportunities to develop the organisation's services, activities and influence in response to the changing needs of disabled people. Lead the development and long-term sustainability of Disability Sheffield, ensuring it remains effective and relevant. Represent Disability Sheffield and promote its vision and work to a diverse range of external partners, funders and the wider community within Sheffield and beyond. 4. Financial Management and Sustainability Take overall responsibility for the financial management and sustainability of Disability Sheffield. Work with the Board of Trustees to prepare annual budgets and monitor income and expenditure. Ensure the organisation's finances and resources are managed responsibly and in line with agreed budgets, conducting regular re-profiling of the budget and monitoring of cash flow. Monitor financial performance, identify risks and take appropriate action to maintain financial stability. Identify opportunities to secure funding, including writing funding applications to build longer term financial resilience. Ensure the organisation's staff, resources and assets are used effectively to support its charitable objectives. Liaise with the Auditors and Independent Financial Examiner to ensure that annual accounts are produced. 5. Partnerships and External Relationships Develop and maintain strong relationships with disabled people, members, staff, volunteers, partner organisations, funders and commissioners. Represent Disability Sheffield at meetings, events and relevant local and regional forums. Work collaboratively with voluntary, public and statutory sector organisations to improve outcomes for disabled people. Promote the rights, inclusion and independence of disabled people and support efforts to address inequality and barriers to participation. Raise the profile of Disability Sheffield and communicate its work, achievements and impact effectively. Person Specification Each of the following requirements will be assessed collectively from the application form and interview process. Essential requirements Leadership and strategic experience Significant experience of senior leadership within a voluntary, community, social enterprise, public sector or related organisation. A proven track record of providing strategic leadership, setting direction and translating strategy into effective delivery and positive outcomes. Experience of leading, supporting and developing staff teams, creating an inclusive culture in which people are valued, listened to and able to do their best work. Experience or knowledge of working effectively with a Board of Trustees and contributing to strong, constructive governance. Experience of managing organisational change, developing services and responding positively to changing needs and circumstances. Disability, equality and inclusion A strong understanding of the barriers faced by disabled people and a clear commitment to promoting equality and inclusive living. An effective understanding of, and commitment to, the Social Model of Disability, independent living, choice, control, independence and human rights. A strong commitment to meaningful co-production and ensuring disabled people's voices influence decisions. A demonstrable commitment to equality, diversity, accessibility and inclusion, both within the organisation and in its wider work. The ability to build trust and credibility with disabled people, staff, trustees, partners and external stakeholders click apply for full job details
Oct 23, 2026
Full time
Disability Sheffield is looking for an inspiring and committed Chief Executive to lead our organisation into its next chapter. Over the last five years, we have grown our work and strengthened our reputation, and we are looking for someone who shares our ambition to build on this success and champion the rights, voices and aspirations of disabled people across Sheffield. You will lead a passionate team of staff and volunteers, working alongside disabled people to co-produce activities, challenge inequality and promote inclusion and independent living. This is an exciting opportunity to shape our future, strengthen our partnerships and help create a more inclusive Sheffield where disabled people have a stronger voice and greater opportunities to thrive. Disability Sheffield is a disabled people-led charity, and lived experience is central to who we are and what we do. We welcome applications from people of all backgrounds and particularly encourage applications from disabled people and those with lived experience of disability. Job Description Job title: Chief Executive Officer Office Location: The Circle, 33 Rockingham Lane, Sheffield, S1 4FW Salary: Full time equivalent salary £53,299 actual salary £42,639 for 28 hours per week per annum. Pension: 6% employer contribution 2% employee contribution (minimum) Hours: 28 hours per week Contract Type:Permanent Reports to: Board of Trustees Line management: Operations Manager, Travel Support Service Manager, Advocacy Manager, Cycling 4 All Project Manager, Sheffield Voices Project Development Worker, Finance Co-ordinator. About Disability Sheffield Disability Sheffield Centre for Independent Living is a 'not for profit' pan-impairment organisation driven by people who self-define as disabled people, whether they have a physical disability, a sensory impairment, a mental health condition or learning difficulties. We support disabled adults to make their voice heard, whether through individual advocacy services or through a range of projects seeking to ensure disabled people are at the heart of all decision making across Sheffield. Main Purpose of the Job The Chief Executive Officer (CEO) will provide effective strategic and operational leadership of Disability Sheffield, ensuring the organisation fulfils its charitable objectives and remains focused on improving the lives of disabled people. Working closely with the Board of Trustees, Management group and wider staff team, the CEO will lead the development and delivery of the organisation's vision, mission and aims, ensuring that its work reflects the needs, rights and aspirations of disabled people, fostering co-production and promoting equality and inclusive living. The CEO will be responsible for the overall leadership, performance and sustainability of Disability Sheffield, ensuring effective governance, financial management, compliance and the responsible use of resources. They will support and advise the Board of Trustees, lead and develop staff and volunteers, build strong partnerships across the voluntary, public and statutory sectors, and lead on maintaining and securing income generation opportunities for funding and growth. The CEO will ensure that Disability Sheffield remains a strong, effective and sustainable organisation, able to respond to the changing needs of disabled people and influence positive change across Sheffield. Location By default, all our posts are office based. In practice, our team work a mixture of both office based and / or home working, as agreed with their line manager. As a disabled people's user-led organisation, we are very flexible with working arrangements and all reasonable requests will be approved. This is a 4 day role and you will need to be able to work from our Sheffield Office a minimum of twice a week. Main Duties and Responsibilities 1. Leadership and Management Provide effective leadership and management of Disability Sheffield, ensuring its purpose, values and charitable objectives are delivered. Lead and support staff and volunteers, promoting a positive, inclusive and supportive working environment. Oversee the day-to-day running of the organisation, leading the management team to ensure that services and activities are delivered effectively, including Cycling 4 All, PA Register, Sheffield Voices, Sheffield Transport Service and Information & Advocacy Programme. Build a culture of learning, improvement, accountability and collaboration across the organisation. Ensure that disabled people are at the centre of the organisation's work and through co-production have opportunities to influence decisions and service improvements. 2. Governance and Compliance Ensure Disability Sheffield meets its legal, regulatory and charitable responsibilities. Work closely with the Board of Trustees, providing clear advice, information and reports to support effective and transparent decision-making. Ensure that the organisation has appropriate policies, procedures and systems in place and that these are regularly reviewed. Identify and manage risks to the organisation, its staff, volunteers and the people it supports, including through regular monitoring and review of the organisational risk register. Ensure appropriate safeguarding arrangements and training are in place and that concerns are dealt with promptly and effectively. 3. Strategy and Organisational Development Work with the Board of Trustees to develop, review and deliver the organisation's strategic plan. Turn the organisation's strategic priorities into clear plans, objectives and measurable outcomes. Monitor progress against agreed plans and report regularly to the Board of Trustees. Identify opportunities to develop the organisation's services, activities and influence in response to the changing needs of disabled people. Lead the development and long-term sustainability of Disability Sheffield, ensuring it remains effective and relevant. Represent Disability Sheffield and promote its vision and work to a diverse range of external partners, funders and the wider community within Sheffield and beyond. 4. Financial Management and Sustainability Take overall responsibility for the financial management and sustainability of Disability Sheffield. Work with the Board of Trustees to prepare annual budgets and monitor income and expenditure. Ensure the organisation's finances and resources are managed responsibly and in line with agreed budgets, conducting regular re-profiling of the budget and monitoring of cash flow. Monitor financial performance, identify risks and take appropriate action to maintain financial stability. Identify opportunities to secure funding, including writing funding applications to build longer term financial resilience. Ensure the organisation's staff, resources and assets are used effectively to support its charitable objectives. Liaise with the Auditors and Independent Financial Examiner to ensure that annual accounts are produced. 5. Partnerships and External Relationships Develop and maintain strong relationships with disabled people, members, staff, volunteers, partner organisations, funders and commissioners. Represent Disability Sheffield at meetings, events and relevant local and regional forums. Work collaboratively with voluntary, public and statutory sector organisations to improve outcomes for disabled people. Promote the rights, inclusion and independence of disabled people and support efforts to address inequality and barriers to participation. Raise the profile of Disability Sheffield and communicate its work, achievements and impact effectively. Person Specification Each of the following requirements will be assessed collectively from the application form and interview process. Essential requirements Leadership and strategic experience Significant experience of senior leadership within a voluntary, community, social enterprise, public sector or related organisation. A proven track record of providing strategic leadership, setting direction and translating strategy into effective delivery and positive outcomes. Experience of leading, supporting and developing staff teams, creating an inclusive culture in which people are valued, listened to and able to do their best work. Experience or knowledge of working effectively with a Board of Trustees and contributing to strong, constructive governance. Experience of managing organisational change, developing services and responding positively to changing needs and circumstances. Disability, equality and inclusion A strong understanding of the barriers faced by disabled people and a clear commitment to promoting equality and inclusive living. An effective understanding of, and commitment to, the Social Model of Disability, independent living, choice, control, independence and human rights. A strong commitment to meaningful co-production and ensuring disabled people's voices influence decisions. A demonstrable commitment to equality, diversity, accessibility and inclusion, both within the organisation and in its wider work. The ability to build trust and credibility with disabled people, staff, trustees, partners and external stakeholders click apply for full job details
Land Assembly Officer (Staff to Associate) - Oxford The Opportunity An exciting opportunity has arisen for a Land Assembly Officer to join a growing Utilities and Infrastructure team, supporting projects in and around Oxford. In this role, you will take ownership of your own projects while working closely with clients and colleagues to support successful project delivery. Projects will vary in scale and complexity, from smaller negotiations to larger infrastructure developments across rural and urban environments. You will be responsible for identifying and engaging with stakeholders affected by proposed works and obtaining the necessary permissions to allow projects to proceed. This is a home-based position, with collaboration across a wider regional team. Key Responsibilities and Skills Proactively manage multiple projects, prioritising workloads and tracking progress to meet deadlines. Lead negotiations for land consents, acquisitions and compensation claims. Communicate effectively with colleagues, clients and line managers to ensure successful project delivery. Provide clear, reasoned advice and recommendations to clients. Facilitate new customer connections, lease renewals and land acquisitions relating to substations and underground cable infrastructure. Demonstrate an understanding of billing processes, financial responsibilities and accurate time recording. Collaborate across different disciplines to deliver integrated, high-quality services. Maintain strong client and customer relationships, ensuring satisfaction and trust. Demonstrate dependability, resilience and a commitment to delivering results. Skills and Experience We welcome applications from candidates with relevant experience in land assembly, property, utilities or infrastructure. You should be confident managing competing priorities, negotiating with stakeholders and communicating effectively with clients and colleagues. Professional qualifications such as MRICS and/or FAAV are desirable but not essential. What's on Offer? The opportunity to work on significant utilities and infrastructure projects. A supportive and collaborative team environment. Opportunities for professional development and career progression. A competitive salary and benefits package. About You You will be committed to delivering a high-quality service, building positive relationships and taking responsibility for your professional development. You will work collaboratively with colleagues, demonstrate initiative and look for opportunities to improve the way projects and services are delivered.
Oct 23, 2026
Full time
Land Assembly Officer (Staff to Associate) - Oxford The Opportunity An exciting opportunity has arisen for a Land Assembly Officer to join a growing Utilities and Infrastructure team, supporting projects in and around Oxford. In this role, you will take ownership of your own projects while working closely with clients and colleagues to support successful project delivery. Projects will vary in scale and complexity, from smaller negotiations to larger infrastructure developments across rural and urban environments. You will be responsible for identifying and engaging with stakeholders affected by proposed works and obtaining the necessary permissions to allow projects to proceed. This is a home-based position, with collaboration across a wider regional team. Key Responsibilities and Skills Proactively manage multiple projects, prioritising workloads and tracking progress to meet deadlines. Lead negotiations for land consents, acquisitions and compensation claims. Communicate effectively with colleagues, clients and line managers to ensure successful project delivery. Provide clear, reasoned advice and recommendations to clients. Facilitate new customer connections, lease renewals and land acquisitions relating to substations and underground cable infrastructure. Demonstrate an understanding of billing processes, financial responsibilities and accurate time recording. Collaborate across different disciplines to deliver integrated, high-quality services. Maintain strong client and customer relationships, ensuring satisfaction and trust. Demonstrate dependability, resilience and a commitment to delivering results. Skills and Experience We welcome applications from candidates with relevant experience in land assembly, property, utilities or infrastructure. You should be confident managing competing priorities, negotiating with stakeholders and communicating effectively with clients and colleagues. Professional qualifications such as MRICS and/or FAAV are desirable but not essential. What's on Offer? The opportunity to work on significant utilities and infrastructure projects. A supportive and collaborative team environment. Opportunities for professional development and career progression. A competitive salary and benefits package. About You You will be committed to delivering a high-quality service, building positive relationships and taking responsibility for your professional development. You will work collaboratively with colleagues, demonstrate initiative and look for opportunities to improve the way projects and services are delivered.
Deputy Town Clerk and Responsible Financial Officer Salary Range and Job Type: SCP 45 - 48 (£59,025 - £63,218) depending on qualifications and experience. Opportunity to progress linked to qualifications gained. Permanent, full-time role, 37 hours per week. Hybrid working with flexi time. Term time variations, compressed hours etc considered. Normal working week will be Monday to Friday. Due to the timing of some committee and other meetings, some evening working will be required and the equivalent time can be taken as time off in lieu, in accordance with the council's flexi policy. Annual leave entitlement is 26 days' leave increasing to 30 days after five year's service. Overview : We're looking for an exceptional Deputy Town Clerk and Responsible Financial Officer to join our Senior Leadership Team and play a key role in the Council's continued development. The successful candidate will join one of the country's largest Town Councils, managing a budget of over £4.2m, and supporting our 25 Councillors and up to 80 staff to ensure Weymouth is a great place to live for our 54,000 residents and over 1.25m visitors a year. This is finance with a difference As our RFO, you'll have responsibility for the Council's financial health and sound financial management, including budget setting and monitoring, year-end accounts, audit, VAT, investments, procurement, debt management, insurance, internal controls, and risk management. But this role goes considerably further. You'll provide strategic financial advice to the Town Clerk, Councillors and the organisation, clerk the Finance and Governance Committee, oversee procurement and information governance, and lead or contribute to projects across the Council. You'll also line manage two of our five service managers, giving you the opportunity to shape services and support people to do their best work. Importantly, you'll deputise for the Town Clerk when required, carrying out the statutory and delegated responsibilities of the Town Clerk in their absence. In other words, this is a senior role for someone who wants to use their professional expertise to influence how a Council works, rather than simply manage a finance function. Who are we looking for? You'll need substantial experience of budget preparation, monitoring and year-end closure, together with a strong understanding of local government finance, accounting, and audit. We're looking for someone who can take complex information, understand what really matters, and turn it into clear, accurate advice to support proper decision making. You'll be comfortable working with Councillors and understand the importance of political sensitivity, discretion and diplomacy. You'll be able to build strong relationships with colleagues, Councillors, partners and the public, while remaining calm and constructive when things get challenging. You'll also need to be an experienced manager who can lead people well, take the initiative, solve problems, and get things done. AAT, CCAB part-qualified or equivalent is essential. A relevant degree or professional qualification is desirable, as is CiLCA. Experience of local government financial systems such as GovFinance would be an advantage. Why Weymouth? We're a Council with ambition, not only that but we're a Council with an award winning beach! Each year we welcome over 1.25 million visitors to our town, and we have a key role in ensuring we remain a destination of choice. We work closely with our communities, Dorset Council and local organisations to make Weymouth a great place to live, work, play and visit. We value commitment, innovation and challenge, and we're proud of our reputation for doing things differently and continuing to improve. If you're looking for a role where your financial expertise will genuinely influence the direction of an organisation - and where you can make a visible difference to a town and its communities, we'd love to hear from you. And if the prospect of doing all that while working somewhere as inspirational as the Jurassic Coast sounds appealing, even better. What we offer Local Government Pension Scheme Employee Assistance Scheme Opportunity to progress linked to qualifications gained Permanent, full-time employment Hybrid working and flexi-time Term-time variations and compressed hours possible to help your work fit your life. A varied and influential senior management role The opportunity to work closely with elected Members, communities and partners The chance to help shape the future of a thriving and ambitious Town Council The opportunity to eat your lunch on an award winning beach every day Regular Wednesday evening working is required. Job Purpose : To support the strategic leadership of the Council, managing and advising on financial matters. To ensure the sound financial operation of the Council including audit, budgeting, and financial controls, ensuring the Town Council operates in accordance with accounting and statutory requirements. To line manage the Business Manager and Property Manager ensuring sound operation of those two services. To deputise for the Town Clerk and carry out the statutory and delegated functions of the Town Clerk in their absence. If you're ready for a role where finance, leadership, governance, and local community impact come together, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Weymouth Town Council, please click apply to be redirected to our website to complete your application.
Oct 23, 2026
Full time
Deputy Town Clerk and Responsible Financial Officer Salary Range and Job Type: SCP 45 - 48 (£59,025 - £63,218) depending on qualifications and experience. Opportunity to progress linked to qualifications gained. Permanent, full-time role, 37 hours per week. Hybrid working with flexi time. Term time variations, compressed hours etc considered. Normal working week will be Monday to Friday. Due to the timing of some committee and other meetings, some evening working will be required and the equivalent time can be taken as time off in lieu, in accordance with the council's flexi policy. Annual leave entitlement is 26 days' leave increasing to 30 days after five year's service. Overview : We're looking for an exceptional Deputy Town Clerk and Responsible Financial Officer to join our Senior Leadership Team and play a key role in the Council's continued development. The successful candidate will join one of the country's largest Town Councils, managing a budget of over £4.2m, and supporting our 25 Councillors and up to 80 staff to ensure Weymouth is a great place to live for our 54,000 residents and over 1.25m visitors a year. This is finance with a difference As our RFO, you'll have responsibility for the Council's financial health and sound financial management, including budget setting and monitoring, year-end accounts, audit, VAT, investments, procurement, debt management, insurance, internal controls, and risk management. But this role goes considerably further. You'll provide strategic financial advice to the Town Clerk, Councillors and the organisation, clerk the Finance and Governance Committee, oversee procurement and information governance, and lead or contribute to projects across the Council. You'll also line manage two of our five service managers, giving you the opportunity to shape services and support people to do their best work. Importantly, you'll deputise for the Town Clerk when required, carrying out the statutory and delegated responsibilities of the Town Clerk in their absence. In other words, this is a senior role for someone who wants to use their professional expertise to influence how a Council works, rather than simply manage a finance function. Who are we looking for? You'll need substantial experience of budget preparation, monitoring and year-end closure, together with a strong understanding of local government finance, accounting, and audit. We're looking for someone who can take complex information, understand what really matters, and turn it into clear, accurate advice to support proper decision making. You'll be comfortable working with Councillors and understand the importance of political sensitivity, discretion and diplomacy. You'll be able to build strong relationships with colleagues, Councillors, partners and the public, while remaining calm and constructive when things get challenging. You'll also need to be an experienced manager who can lead people well, take the initiative, solve problems, and get things done. AAT, CCAB part-qualified or equivalent is essential. A relevant degree or professional qualification is desirable, as is CiLCA. Experience of local government financial systems such as GovFinance would be an advantage. Why Weymouth? We're a Council with ambition, not only that but we're a Council with an award winning beach! Each year we welcome over 1.25 million visitors to our town, and we have a key role in ensuring we remain a destination of choice. We work closely with our communities, Dorset Council and local organisations to make Weymouth a great place to live, work, play and visit. We value commitment, innovation and challenge, and we're proud of our reputation for doing things differently and continuing to improve. If you're looking for a role where your financial expertise will genuinely influence the direction of an organisation - and where you can make a visible difference to a town and its communities, we'd love to hear from you. And if the prospect of doing all that while working somewhere as inspirational as the Jurassic Coast sounds appealing, even better. What we offer Local Government Pension Scheme Employee Assistance Scheme Opportunity to progress linked to qualifications gained Permanent, full-time employment Hybrid working and flexi-time Term-time variations and compressed hours possible to help your work fit your life. A varied and influential senior management role The opportunity to work closely with elected Members, communities and partners The chance to help shape the future of a thriving and ambitious Town Council The opportunity to eat your lunch on an award winning beach every day Regular Wednesday evening working is required. Job Purpose : To support the strategic leadership of the Council, managing and advising on financial matters. To ensure the sound financial operation of the Council including audit, budgeting, and financial controls, ensuring the Town Council operates in accordance with accounting and statutory requirements. To line manage the Business Manager and Property Manager ensuring sound operation of those two services. To deputise for the Town Clerk and carry out the statutory and delegated functions of the Town Clerk in their absence. If you're ready for a role where finance, leadership, governance, and local community impact come together, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Weymouth Town Council, please click apply to be redirected to our website to complete your application.
