Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Oct 24, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Oct 24, 2026
Full time
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Department: Academic - as part of our partnerships with either University of Suffolk (UoS), Bath Spa University (BSU), Canterbury Christ Church University (CCCU) or Pearson Location: Manchester (On-Site) Salary: £51,000 per annum Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision : Changing lives through education The role : We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Design, plan and deliver teaching sessions to help students develop and sharpen their academic skills Design assessments and assess student work, ensuring that all learning outcomes are met Provide meaningful feedback and academic guidance, considering each student's needs Contribute to the design, development, delivery, review, and enhancement of programmes of study within the Faculty and across GBS Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits Keep up to date with best practice in learning and teaching and technologies that enhance the learning experience Support and engage in the creation, application, and/or dissemination of new knowledge in your field of study and/or in higher education practice About You: You are someone who believes deeply in education's power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. Essential Skills and Experience: A Master's degree in relevant subject area (PhD desirable) Demonstrable experience of teaching in UK higher education in a relevant discipline Experience of, and a passion for working in widening access environments Experience of supervising student work and providing support and feedback Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning A high level of digital literacy and communication skills Attention to detail, accurate reporting and ability to maintain thorough and organised student records. Desirable Skills and Experience: DELTA/CELTA qualification Expertise in digital educational resources development, course design and curriculum development A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) What we offer: Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 24, 2026
Full time
Department: Academic - as part of our partnerships with either University of Suffolk (UoS), Bath Spa University (BSU), Canterbury Christ Church University (CCCU) or Pearson Location: Manchester (On-Site) Salary: £51,000 per annum Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision : Changing lives through education The role : We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Design, plan and deliver teaching sessions to help students develop and sharpen their academic skills Design assessments and assess student work, ensuring that all learning outcomes are met Provide meaningful feedback and academic guidance, considering each student's needs Contribute to the design, development, delivery, review, and enhancement of programmes of study within the Faculty and across GBS Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits Keep up to date with best practice in learning and teaching and technologies that enhance the learning experience Support and engage in the creation, application, and/or dissemination of new knowledge in your field of study and/or in higher education practice About You: You are someone who believes deeply in education's power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. Essential Skills and Experience: A Master's degree in relevant subject area (PhD desirable) Demonstrable experience of teaching in UK higher education in a relevant discipline Experience of, and a passion for working in widening access environments Experience of supervising student work and providing support and feedback Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning A high level of digital literacy and communication skills Attention to detail, accurate reporting and ability to maintain thorough and organised student records. Desirable Skills and Experience: DELTA/CELTA qualification Expertise in digital educational resources development, course design and curriculum development A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) What we offer: Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
Oct 24, 2026
Full time
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
Department: Academic - as part of our partnerships with either University of Suffolk (UoS), Bath Spa University (BSU), Canterbury Christ Church University (CCCU) or Pearson Location: London - Greenford or Stratford (On-Site) Salary: £55,000 per annum Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision : Changing lives through education The role : We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Design, plan and deliver teaching sessions to help students develop and sharpen their academic skills Design assessments and assess student work, ensuring that all learning outcomes are met Provide meaningful feedback and academic guidance, considering each student's needs Contribute to the design, development, delivery, review, and enhancement of programmes of study within the Faculty and across GBS Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits Keep up to date with best practice in learning and teaching and technologies that enhance the learning experience Support and engage in the creation, application, and/or dissemination of new knowledge in your field of study and/or in higher education practice About You: You are someone who believes deeply in education's power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. Essential Skills and Experience: A Master's degree in relevant subject area (PhD desirable) Demonstrable experience of teaching in UK higher education in a relevant discipline Experience of, and a passion for working in widening access environments Experience of supervising student work and providing support and feedback Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning A high level of digital literacy and communication skills Attention to detail, accurate reporting and ability to maintain thorough and organised student records. Desirable Skills and Experience: DELTA/CELTA qualification Expertise in digital educational resources development, course design and curriculum development A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) What we offer: Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 24, 2026
Full time
Department: Academic - as part of our partnerships with either University of Suffolk (UoS), Bath Spa University (BSU), Canterbury Christ Church University (CCCU) or Pearson Location: London - Greenford or Stratford (On-Site) Salary: £55,000 per annum Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision : Changing lives through education The role : We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Design, plan and deliver teaching sessions to help students develop and sharpen their academic skills Design assessments and assess student work, ensuring that all learning outcomes are met Provide meaningful feedback and academic guidance, considering each student's needs Contribute to the design, development, delivery, review, and enhancement of programmes of study within the Faculty and across GBS Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits Keep up to date with best practice in learning and teaching and technologies that enhance the learning experience Support and engage in the creation, application, and/or dissemination of new knowledge in your field of study and/or in higher education practice About You: You are someone who believes deeply in education's power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. Essential Skills and Experience: A Master's degree in relevant subject area (PhD desirable) Demonstrable experience of teaching in UK higher education in a relevant discipline Experience of, and a passion for working in widening access environments Experience of supervising student work and providing support and feedback Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning A high level of digital literacy and communication skills Attention to detail, accurate reporting and ability to maintain thorough and organised student records. Desirable Skills and Experience: DELTA/CELTA qualification Expertise in digital educational resources development, course design and curriculum development A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) What we offer: Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Oct 24, 2026
Full time
Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Contract Type: Full Time Hours: Full-Time, 35 hours per week - occasional evening / weekend work required (frequency varies) Department: Programme Delivery Reports to: Programme Leader Location: London-based, hybrid working- 1-2 days per week in the office, with regular visits to schools across our London boroughs. Applicants must live in London. Salary: £32,000 per annum In support of mentor training and other programme activities (The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, Lambeth, Greenwich and Redbridge) Benefits Hybrid working 2 Me days 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years Birthday bonus day off Option to swap bank holidays for other religious holidays £100 training budget to support your personal development TOIL (time off in lieu) for any weekend/evening work Working with a values led, supportive and fun team Our Values and Behaviours At TKN our mission and values still follow our founder's original vision: Vision - Every child gets to live the life they choose. Values - Fun, connection, diversity, curiosity and integrity. Mission - To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures. As a team we also agreed the following behaviours will guide the way we work: Respect Empowerment Collaboration Co-Confidence Exploration Role Purpose To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation's goals - including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth. This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children's lives. Core Responsibilities 1. Mentor Management & Support Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. Manage up to 55 active mentor-mentee pairs , leading the administration cycle and our quality framework. Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 2. Programme Delivery & Development Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas Collaborate with Programme Leaders to identify improvements and co-create new approaches or resources. Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. Plan and arrange 2-3 group mentoring sessions annually with other programme managers 3. Volunteer, Referral & Community Engagement Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 4. Safeguarding Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. Review and assess weekly delivery session reports from mentors, updating Salesforce as required. Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed Skills Required for this Role Relationship Management : Build and maintain trust with mentors, children, schools, caregivers, and community partners. Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. Safeguarding & Compliance : Strong understanding of safeguarding principles and policy application. Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. Child-Centred Practice : Committed to capturing and integrating children's voices in all areas of programme design and evaluation. Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children We will be interviewing on a rolling basis so early applications are encouraged. We will hold first round calls and then a formal interview for those who are successful - First round calls on the week commencing Monday 9th November, with the second round interviews taking place on Thursday 19th November. Our Commitment to Safeguarding and Equity Safeguarding Committment Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. Equity Commitment The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you. We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
Oct 24, 2026
Full time
Contract Type: Full Time Hours: Full-Time, 35 hours per week - occasional evening / weekend work required (frequency varies) Department: Programme Delivery Reports to: Programme Leader Location: London-based, hybrid working- 1-2 days per week in the office, with regular visits to schools across our London boroughs. Applicants must live in London. Salary: £32,000 per annum In support of mentor training and other programme activities (The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, Lambeth, Greenwich and Redbridge) Benefits Hybrid working 2 Me days 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years Birthday bonus day off Option to swap bank holidays for other religious holidays £100 training budget to support your personal development TOIL (time off in lieu) for any weekend/evening work Working with a values led, supportive and fun team Our Values and Behaviours At TKN our mission and values still follow our founder's original vision: Vision - Every child gets to live the life they choose. Values - Fun, connection, diversity, curiosity and integrity. Mission - To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures. As a team we also agreed the following behaviours will guide the way we work: Respect Empowerment Collaboration Co-Confidence Exploration Role Purpose To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation's goals - including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth. This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children's lives. Core Responsibilities 1. Mentor Management & Support Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. Manage up to 55 active mentor-mentee pairs , leading the administration cycle and our quality framework. Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 2. Programme Delivery & Development Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas Collaborate with Programme Leaders to identify improvements and co-create new approaches or resources. Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. Plan and arrange 2-3 group mentoring sessions annually with other programme managers 3. Volunteer, Referral & Community Engagement Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 4. Safeguarding Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. Review and assess weekly delivery session reports from mentors, updating Salesforce as required. Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed Skills Required for this Role Relationship Management : Build and maintain trust with mentors, children, schools, caregivers, and community partners. Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. Safeguarding & Compliance : Strong understanding of safeguarding principles and policy application. Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. Child-Centred Practice : Committed to capturing and integrating children's voices in all areas of programme design and evaluation. Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children We will be interviewing on a rolling basis so early applications are encouraged. We will hold first round calls and then a formal interview for those who are successful - First round calls on the week commencing Monday 9th November, with the second round interviews taking place on Thursday 19th November. Our Commitment to Safeguarding and Equity Safeguarding Committment Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. Equity Commitment The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you. We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it. Working alongside our members and leaders from across the physics community and beyond, we've identified three priorities that will shape our work over the next five years: Skills, Science and Society . These priorities sit at the heart of everything we do. We're proud of our ambitious and forward looking 2024 - 2029 strategy. You can find out more about our priorities and principles by clicking here. We're currently looking for a Nations Support Coordinator for Wales, offered on a permanent basis, to help us deliver our mission. This is a part-time position based on 0.6 FTE (3 days a week). What's it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days' annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation. You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including: Supporting the governance and effective operation of nation boards, committees and volunteer groups. Building and maintaining positive relationships with volunteers, committee officers and external stakeholders. Coordinating meetings, events, engagement activities and nation programmes. Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures. Maintaining accurate records, reporting information and CRM data. Identifying and resolving operational issues, risks and challenges, escalating only where appropriate. Supporting continuous improvement of systems, processes and ways of working. Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives. Projects you may work on include: Delivery of volunteer-led engagement, education and outreach activities. Organisation and support of nation meetings, conferences and events. Governance reviews and committee effectiveness initiatives. Process improvement projects to enhance volunteer and stakeholder experience. Cross-organisational programmes supporting the delivery of IOP strategic priorities. Who will I work with? You'll work closely with a range of colleagues and stakeholders, including: Nation and regional volunteers. Nation Board and committee members. Internal colleagues across Membership, Education, Policy and Engagement teams. Senior volunteer leaders and committee officers. External partners, stakeholders and suppliers. Members of the Membership Operational Impact Board and associated operational groups. Ideally, we hope you'll apply if you bring: Essential: Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation. Strong organisational and project coordination skills with the ability to manage multiple priorities independently. Experience providing governance and administrative support to boards, committees or working groups. Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders. Experience supporting events, engagement programmes or volunteer-led activities. Confidence using CRM systems, databases and Microsoft Office applications. Experience of financial administration, expense processing and maintaining accurate records. Strong problem-solving skills and the ability to exercise sound judgement with limited supervision. Commitment to inclusive working practices and collaborative team working. Nice to have: Experience working within a scientific, educational or professional membership organisation. Knowledge of volunteer management good practice. Understanding of charity governance and compliance requirements. Experience contributing to process improvement or organisational change initiatives. Knowledge of the UK and Ireland science, education or professional body landscape. At the IOP, we know that great candidates don't always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we'd love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office (Cardiff), with hybrid working offered as standard. Days of working will be agreed in advance, but some flexibility will be required to suit events, meetings and colleagues' schedules. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. You will be required to travel across Wales to support in-person events and as an organisation we meet in person once a quarter at our Head Office in Kings Cross, London for our all staff days. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we're passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We're committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we're always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
Oct 24, 2026
Full time
The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it. Working alongside our members and leaders from across the physics community and beyond, we've identified three priorities that will shape our work over the next five years: Skills, Science and Society . These priorities sit at the heart of everything we do. We're proud of our ambitious and forward looking 2024 - 2029 strategy. You can find out more about our priorities and principles by clicking here. We're currently looking for a Nations Support Coordinator for Wales, offered on a permanent basis, to help us deliver our mission. This is a part-time position based on 0.6 FTE (3 days a week). What's it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days' annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation. You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including: Supporting the governance and effective operation of nation boards, committees and volunteer groups. Building and maintaining positive relationships with volunteers, committee officers and external stakeholders. Coordinating meetings, events, engagement activities and nation programmes. Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures. Maintaining accurate records, reporting information and CRM data. Identifying and resolving operational issues, risks and challenges, escalating only where appropriate. Supporting continuous improvement of systems, processes and ways of working. Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives. Projects you may work on include: Delivery of volunteer-led engagement, education and outreach activities. Organisation and support of nation meetings, conferences and events. Governance reviews and committee effectiveness initiatives. Process improvement projects to enhance volunteer and stakeholder experience. Cross-organisational programmes supporting the delivery of IOP strategic priorities. Who will I work with? You'll work closely with a range of colleagues and stakeholders, including: Nation and regional volunteers. Nation Board and committee members. Internal colleagues across Membership, Education, Policy and Engagement teams. Senior volunteer leaders and committee officers. External partners, stakeholders and suppliers. Members of the Membership Operational Impact Board and associated operational groups. Ideally, we hope you'll apply if you bring: Essential: Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation. Strong organisational and project coordination skills with the ability to manage multiple priorities independently. Experience providing governance and administrative support to boards, committees or working groups. Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders. Experience supporting events, engagement programmes or volunteer-led activities. Confidence using CRM systems, databases and Microsoft Office applications. Experience of financial administration, expense processing and maintaining accurate records. Strong problem-solving skills and the ability to exercise sound judgement with limited supervision. Commitment to inclusive working practices and collaborative team working. Nice to have: Experience working within a scientific, educational or professional membership organisation. Knowledge of volunteer management good practice. Understanding of charity governance and compliance requirements. Experience contributing to process improvement or organisational change initiatives. Knowledge of the UK and Ireland science, education or professional body landscape. At the IOP, we know that great candidates don't always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we'd love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office (Cardiff), with hybrid working offered as standard. Days of working will be agreed in advance, but some flexibility will be required to suit events, meetings and colleagues' schedules. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. You will be required to travel across Wales to support in-person events and as an organisation we meet in person once a quarter at our Head Office in Kings Cross, London for our all staff days. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we're passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We're committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we're always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
Job Description IN A NUTSHELL The Centre for Homelessness Impact is in search of a dynamic and visionary Director of Evidence who will lead the growth of our evidence work, playing a critical role in shaping the future of homelessness response in the UK. This person will be instrumental in developing and managing our evidence programme, with a passion for leading project teams, uncovering insights from research, and translating these insights into meaningful opportunities for policy, service design, and innovation. We are looking for someone with an entrepreneurial spirit who is excited to lead the next chapter of the Centre as we embark on our new strategy, inspiring and supporting both internal and external teams, and possessing the technical knowledge and ability to design, commission, and/or deliver rigorous new studies and projects. WHY IS THIS ROLE IMPORTANT FOR THE CENTRE'S WORK? At the Centre for Homelessness Impact, we help people harness the power of evidence and data to improve policies and interventions. We are currently in a period of growth and learning, so there's a huge opportunity for this role to make an impact. A crucial pathway to impact is through ensuring high standards across our portfolio of commissioned and in-house research and evaluation. You will grow and shape the direction of our evidence and evaluation work, guiding project teams to ensure methodological excellence and pushing the boundaries for how we identify insights from research findings. Your skill set is critical to our work because you have the ability to both cultivate relationships with stakeholders and support the development of world-class researchers. WE'RE LOOKING FOR SOMEONE WHO CAN: Develop and shape the Centre's evidence strategy and our unique approach to building and improving the sector's understanding of what works. Design, scope, and oversee robust evaluations (including randomised controlled trials), systematic reviews, and research projects that help us tackle pressing challenges and respond to the needs of our users. Oversee and quality-assure our growing portfolio of robust evaluations, systematic reviews, and research projects, offering trusted and timely advice and input to colleagues in the Evidence Team as well as academic partners. Work pragmatically with our programmes team to ensure the rigour of evaluation is balanced with the practicality of delivery. Identify opportunities for new evaluations and research projects and support efforts to secure funding to expand our portfolio. Facilitate synthesis and translate findings, generating insights and opportunities for both research and service or product design. Oversee updates of our evidence tools and other resources, in partnership with the wider CHI team, our partners, and stakeholders, being sensitive to users' needs. Translate evidence standards into plain language guidance on what good evidence looks like and continue to develop the Centre's methods guide in collaboration with our academic partners. Represent the Centre externally through speaking engagements, writing, and other opportunities to build the 'what works' movement in homelessness and tell the Centre's stories. Play a crucial role supporting our implementation work, engaging with stakeholders to identify and crystallize opportunities to use evidence to improve service design and delivery. Foster strong relationships and become a trusted advisor for key stakeholders in national and local government that can help us advance our mission. Grow our network of associates, collaborators, and academic partners, identifying opportunities for collaboration, managing their needs both effectively and sensitively. Collaborate effectively with the CEO and other Directors to ensure we maximise the positive value of our people and resources. Effectively manage members of the team, supporting their development, and using our network of associates and partners. WHO YOU ARE An evidence expert: You possess deep knowledge and understanding of research methodologies, evidence synthesis, and evaluation techniques in the social sciences, particularly related to homelessness or related fields. You have in-depth understanding of impact evaluations, including experimental and quasi-experimental methods, and of rigorous evidence synthesis. An experienced commissioner: You have experience as a commissioner of high quality evaluations, from producing a brief; leading a tendering process; working with commissioned organisations; and quality assuring milestones and ensuring timely delivery. A strategic thinker: You can identify key research questions, design and oversee impactful research projects, and translate research findings into actionable insights for policy and practice. You can connect evidence to the broader strategic goals of the Centre and the evolving needs of the homelessness sector. A collaborative leader: You can effectively lead multi-disciplinary teams, fostering a culture of collaboration, learning, and innovation. You can build strong partnerships with internal and external stakeholders, including academic partners, policymakers, and practitioners, to ensure evidence is relevant, impactful, and informs evidence-based practice. An effective communicator: You can clearly and persuasively communicate complex evidence findings and evidence-based insights to diverse audiences, including policymakers, practitioners, and the public. WHY THIS ROLE MATTERS As the Centre for Homelessness Impact embarks on its next chapter with an even greater focus on prevention and cost-effectiveness, this role is critical. You will lead the way in generating and championing robust evidence to inform decision-making, fuel innovation, and drive systemic change, with a particular emphasis on achieving the 'prevention turn' to address the root causes of homelessness. You will work in close partnership with the CEO and other Directors to ensure that reliable evidence is seamlessly integrated to drive impactful change in homelessness and related fields. The closing date for this role is 20 November, with the first round of interviews taking place on 27 November, at our central London office. Employment Type: Full time Location: Hybrid London, UK Salary: £60,000 - £80,000 (GBP)
Oct 24, 2026
Full time
Job Description IN A NUTSHELL The Centre for Homelessness Impact is in search of a dynamic and visionary Director of Evidence who will lead the growth of our evidence work, playing a critical role in shaping the future of homelessness response in the UK. This person will be instrumental in developing and managing our evidence programme, with a passion for leading project teams, uncovering insights from research, and translating these insights into meaningful opportunities for policy, service design, and innovation. We are looking for someone with an entrepreneurial spirit who is excited to lead the next chapter of the Centre as we embark on our new strategy, inspiring and supporting both internal and external teams, and possessing the technical knowledge and ability to design, commission, and/or deliver rigorous new studies and projects. WHY IS THIS ROLE IMPORTANT FOR THE CENTRE'S WORK? At the Centre for Homelessness Impact, we help people harness the power of evidence and data to improve policies and interventions. We are currently in a period of growth and learning, so there's a huge opportunity for this role to make an impact. A crucial pathway to impact is through ensuring high standards across our portfolio of commissioned and in-house research and evaluation. You will grow and shape the direction of our evidence and evaluation work, guiding project teams to ensure methodological excellence and pushing the boundaries for how we identify insights from research findings. Your skill set is critical to our work because you have the ability to both cultivate relationships with stakeholders and support the development of world-class researchers. WE'RE LOOKING FOR SOMEONE WHO CAN: Develop and shape the Centre's evidence strategy and our unique approach to building and improving the sector's understanding of what works. Design, scope, and oversee robust evaluations (including randomised controlled trials), systematic reviews, and research projects that help us tackle pressing challenges and respond to the needs of our users. Oversee and quality-assure our growing portfolio of robust evaluations, systematic reviews, and research projects, offering trusted and timely advice and input to colleagues in the Evidence Team as well as academic partners. Work pragmatically with our programmes team to ensure the rigour of evaluation is balanced with the practicality of delivery. Identify opportunities for new evaluations and research projects and support efforts to secure funding to expand our portfolio. Facilitate synthesis and translate findings, generating insights and opportunities for both research and service or product design. Oversee updates of our evidence tools and other resources, in partnership with the wider CHI team, our partners, and stakeholders, being sensitive to users' needs. Translate evidence standards into plain language guidance on what good evidence looks like and continue to develop the Centre's methods guide in collaboration with our academic partners. Represent the Centre externally through speaking engagements, writing, and other opportunities to build the 'what works' movement in homelessness and tell the Centre's stories. Play a crucial role supporting our implementation work, engaging with stakeholders to identify and crystallize opportunities to use evidence to improve service design and delivery. Foster strong relationships and become a trusted advisor for key stakeholders in national and local government that can help us advance our mission. Grow our network of associates, collaborators, and academic partners, identifying opportunities for collaboration, managing their needs both effectively and sensitively. Collaborate effectively with the CEO and other Directors to ensure we maximise the positive value of our people and resources. Effectively manage members of the team, supporting their development, and using our network of associates and partners. WHO YOU ARE An evidence expert: You possess deep knowledge and understanding of research methodologies, evidence synthesis, and evaluation techniques in the social sciences, particularly related to homelessness or related fields. You have in-depth understanding of impact evaluations, including experimental and quasi-experimental methods, and of rigorous evidence synthesis. An experienced commissioner: You have experience as a commissioner of high quality evaluations, from producing a brief; leading a tendering process; working with commissioned organisations; and quality assuring milestones and ensuring timely delivery. A strategic thinker: You can identify key research questions, design and oversee impactful research projects, and translate research findings into actionable insights for policy and practice. You can connect evidence to the broader strategic goals of the Centre and the evolving needs of the homelessness sector. A collaborative leader: You can effectively lead multi-disciplinary teams, fostering a culture of collaboration, learning, and innovation. You can build strong partnerships with internal and external stakeholders, including academic partners, policymakers, and practitioners, to ensure evidence is relevant, impactful, and informs evidence-based practice. An effective communicator: You can clearly and persuasively communicate complex evidence findings and evidence-based insights to diverse audiences, including policymakers, practitioners, and the public. WHY THIS ROLE MATTERS As the Centre for Homelessness Impact embarks on its next chapter with an even greater focus on prevention and cost-effectiveness, this role is critical. You will lead the way in generating and championing robust evidence to inform decision-making, fuel innovation, and drive systemic change, with a particular emphasis on achieving the 'prevention turn' to address the root causes of homelessness. You will work in close partnership with the CEO and other Directors to ensure that reliable evidence is seamlessly integrated to drive impactful change in homelessness and related fields. The closing date for this role is 20 November, with the first round of interviews taking place on 27 November, at our central London office. Employment Type: Full time Location: Hybrid London, UK Salary: £60,000 - £80,000 (GBP)
Are you passionate about supporting people to overcome barriers and create positive, lasting change in their lives? We're looking for an experienced and compassionate Senior Caseworker to join our Skills and Employment Team, delivering holistic support to individuals with complex needs, particularly those with a history of substance misuse. Working within the Pier Road Bexley partnership , you'll collaborate with local authorities, health services, police and specialist providers to address the root causes of substance misuse and help clients move towards greater stability, independence, training and employment opportunities. About the Role As Senior Caseworker, you will manage a caseload of clients, providing personalised, strengths-based support and guidance. You'll carry out assessments, develop action plans, coordinate interventions, facilitate group and one-to-one sessions, and connect clients with specialist services and opportunities across Bexley. You will also support and supervise Peer Advisors and Caseworkers, helping to foster a collaborative and empowering environment while ensuring high standards of service delivery and accurate case management. Key Responsibilities Manage and support a caseload of clients with complex needs. Complete comprehensive assessments and develop tailored action plans. Deliver one-to-one and group support sessions focused on personal development, confidence building, housing, welfare advice, careers guidance and employability skills. Build strong relationships with employers, landlords, partner organisations and support agencies. Make appropriate referrals and help clients access services that meet their needs. Supervise and support Peer Advisors and contribute to the development of colleagues. Maintain accurate records, outcomes and compliance with data protection and contract requirements. Contribute to partnership meetings and multi-agency working arrangements. About You We're looking for someone with: Significant experience supporting socially excluded individuals, particularly those affected by substance or alcohol misuse. Experience managing complex caseloads and achieving positive outcomes. The ability to build trusting relationships while maintaining professional boundaries. Experience supervising volunteers, peer mentors or staff. Strong partnership working and stakeholder engagement skills. Excellent organisational, communication and IT skills. A commitment to equality, inclusion and empowering people to realise their potential. Desirable: Experience supporting individuals into training, education or employment. Level 3 Advice and Guidance qualification (or equivalent). Substance awareness qualification. Understanding of Matrix standards and quality assurance processes. Why Join Us? You'll be joining a values-driven organisation that believes in creating opportunities, empowering individuals and supporting lasting change. We are looking for someone who embodies our values of being: Empowering Supportive Creative Empathic Inclusive Clear in communication Fixed-term until 18 June 2027 An Enhanced DBS check is required for this role.
Oct 24, 2026
Full time
Are you passionate about supporting people to overcome barriers and create positive, lasting change in their lives? We're looking for an experienced and compassionate Senior Caseworker to join our Skills and Employment Team, delivering holistic support to individuals with complex needs, particularly those with a history of substance misuse. Working within the Pier Road Bexley partnership , you'll collaborate with local authorities, health services, police and specialist providers to address the root causes of substance misuse and help clients move towards greater stability, independence, training and employment opportunities. About the Role As Senior Caseworker, you will manage a caseload of clients, providing personalised, strengths-based support and guidance. You'll carry out assessments, develop action plans, coordinate interventions, facilitate group and one-to-one sessions, and connect clients with specialist services and opportunities across Bexley. You will also support and supervise Peer Advisors and Caseworkers, helping to foster a collaborative and empowering environment while ensuring high standards of service delivery and accurate case management. Key Responsibilities Manage and support a caseload of clients with complex needs. Complete comprehensive assessments and develop tailored action plans. Deliver one-to-one and group support sessions focused on personal development, confidence building, housing, welfare advice, careers guidance and employability skills. Build strong relationships with employers, landlords, partner organisations and support agencies. Make appropriate referrals and help clients access services that meet their needs. Supervise and support Peer Advisors and contribute to the development of colleagues. Maintain accurate records, outcomes and compliance with data protection and contract requirements. Contribute to partnership meetings and multi-agency working arrangements. About You We're looking for someone with: Significant experience supporting socially excluded individuals, particularly those affected by substance or alcohol misuse. Experience managing complex caseloads and achieving positive outcomes. The ability to build trusting relationships while maintaining professional boundaries. Experience supervising volunteers, peer mentors or staff. Strong partnership working and stakeholder engagement skills. Excellent organisational, communication and IT skills. A commitment to equality, inclusion and empowering people to realise their potential. Desirable: Experience supporting individuals into training, education or employment. Level 3 Advice and Guidance qualification (or equivalent). Substance awareness qualification. Understanding of Matrix standards and quality assurance processes. Why Join Us? You'll be joining a values-driven organisation that believes in creating opportunities, empowering individuals and supporting lasting change. We are looking for someone who embodies our values of being: Empowering Supportive Creative Empathic Inclusive Clear in communication Fixed-term until 18 June 2027 An Enhanced DBS check is required for this role.
About The Connection at St Martin's We believe that no one should have to sleep rough on London's streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements. About the Role Daylight Women's Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets. Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women's Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore Trauma Informed Care lies at the heart of everything we do.As part of our creative and committed team, you'll play a key role in: • Building trusting relationships with women facing multiple exclusion and who are rough sleeping in London. • Understanding the needs of the women accessing DayLight, providing one to one support, harm minimisation opportunities, access to healthcare and treatment. • Helping women to move into accommodation and away from the streets • Developing strong working relationships with a wide range of partners, ensuring The Connection's DayLight service is a highly respected part of the response to women's rough sleeping in London • Implementing this pioneering new service and sharing our learning with others You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to women who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development. You will be committed to embedding co-production in our service design and engaging volunteers in service delivery. Salary: £40,032 - £44,906 (Scale Points 23-28) Closing Date: Sunday 15th November 2026 Interview Date: Thursday 26th November/Friday 27th November Our Benefits 30 days holiday plus bank holidays Generous training budget, plus an annual personal training budget Enhanced Sick Pay Policy Enhanced family friendly policies Day off for moving house Hybrid working (depending on role requirements) Pension - 5% Employer, 3% Employee Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Reward Gateway (access to discount vouchers and cashback at the UK's favourite retailers) We are a London Living Wage employer
Oct 24, 2026
Full time
About The Connection at St Martin's We believe that no one should have to sleep rough on London's streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements. About the Role Daylight Women's Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets. Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women's Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore Trauma Informed Care lies at the heart of everything we do.As part of our creative and committed team, you'll play a key role in: • Building trusting relationships with women facing multiple exclusion and who are rough sleeping in London. • Understanding the needs of the women accessing DayLight, providing one to one support, harm minimisation opportunities, access to healthcare and treatment. • Helping women to move into accommodation and away from the streets • Developing strong working relationships with a wide range of partners, ensuring The Connection's DayLight service is a highly respected part of the response to women's rough sleeping in London • Implementing this pioneering new service and sharing our learning with others You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to women who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development. You will be committed to embedding co-production in our service design and engaging volunteers in service delivery. Salary: £40,032 - £44,906 (Scale Points 23-28) Closing Date: Sunday 15th November 2026 Interview Date: Thursday 26th November/Friday 27th November Our Benefits 30 days holiday plus bank holidays Generous training budget, plus an annual personal training budget Enhanced Sick Pay Policy Enhanced family friendly policies Day off for moving house Hybrid working (depending on role requirements) Pension - 5% Employer, 3% Employee Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Reward Gateway (access to discount vouchers and cashback at the UK's favourite retailers) We are a London Living Wage employer
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Glasgow Centre - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Oct 24, 2026
Full time
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Glasgow Centre - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Merseyside - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Oct 24, 2026
Full time
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Merseyside - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Philanthropy Manager Contract: Permanent, Full time, 35 hours per week Location: London,UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary : £41,325 per year with excellent benefits We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people's potential and create a fairer future. About WaterAid We're a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the Team The WaterAid Philanthropy & Trusts team grows crucial individual philanthropic relationships. We have an ambitious strategy and growth plan, whilst raising significant funding for WaterAid's work. About the Role As our driven and passionate Philanthropy Manager you will have a proven track record of business development and raising income from new and exciting partnerships. Those that partnerships you secure, you will go on to provide excellent stewardship. You'll also: Build a sustainable pipeline of new business prospects with the potential to give at £100k+ per annum. Develop high quality funding propositions and reports in line with donor requirements. Support the Philanthropy & Events Manager with the delivery of first class stewardship and cultivation events. About You: To besuccessful, you'll need: Have a proven ability to raise income from new business, manage a new philanthropy portfolio and achieve targets as part of a strategic plan. Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement. Have experience of compelling proposal and report writing for a philanthropic audience. Although not essential, we also prefer you to have: Experience in peer to peer fundraising. Experience in developing and executing a new business prospecting strategy. Closing date: Applications will close Monday 9 November :00PM UK time. Availability for interview is required for first round interviews on Tuesday 17th November 2026 and second round interviews on Tuesday 24th November 2026. How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. In your cover letter, please can you answer the following questions: 1. What experience do you have in developing and executing a new business strategy? 2. What experience do you have in raising five to six figure gifts? 3. What experience do you have in working with HNWI and philanthropists? Can I use Artificial Intelligence (AI) technology in my application? We understand that AI tools can be useful, especially for anyone who needs support with their writing, and you're welcome to use them. That said, we're seeing more and more applications that feel generic, flat, or hard to tell apart from one another, and these are the ones that struggle to stand out. Your own words, experience, and ideas are what we want to read. Tell us in your own voice why this role matters to you and how you'd bring your experience to it. It's the best way to stand out in a competitive field. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid's Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36days' holiday (this includes 8 Bank Holidays) Option to buy an extra 5days' annual leave Employer pension contribution up to 10% Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals (after qualifying period) Two paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Committment Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we'll change the world through water. Join us and be part of the change!
Oct 24, 2026
Full time
Philanthropy Manager Contract: Permanent, Full time, 35 hours per week Location: London,UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary : £41,325 per year with excellent benefits We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people's potential and create a fairer future. About WaterAid We're a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the Team The WaterAid Philanthropy & Trusts team grows crucial individual philanthropic relationships. We have an ambitious strategy and growth plan, whilst raising significant funding for WaterAid's work. About the Role As our driven and passionate Philanthropy Manager you will have a proven track record of business development and raising income from new and exciting partnerships. Those that partnerships you secure, you will go on to provide excellent stewardship. You'll also: Build a sustainable pipeline of new business prospects with the potential to give at £100k+ per annum. Develop high quality funding propositions and reports in line with donor requirements. Support the Philanthropy & Events Manager with the delivery of first class stewardship and cultivation events. About You: To besuccessful, you'll need: Have a proven ability to raise income from new business, manage a new philanthropy portfolio and achieve targets as part of a strategic plan. Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement. Have experience of compelling proposal and report writing for a philanthropic audience. Although not essential, we also prefer you to have: Experience in peer to peer fundraising. Experience in developing and executing a new business prospecting strategy. Closing date: Applications will close Monday 9 November :00PM UK time. Availability for interview is required for first round interviews on Tuesday 17th November 2026 and second round interviews on Tuesday 24th November 2026. How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. In your cover letter, please can you answer the following questions: 1. What experience do you have in developing and executing a new business strategy? 2. What experience do you have in raising five to six figure gifts? 3. What experience do you have in working with HNWI and philanthropists? Can I use Artificial Intelligence (AI) technology in my application? We understand that AI tools can be useful, especially for anyone who needs support with their writing, and you're welcome to use them. That said, we're seeing more and more applications that feel generic, flat, or hard to tell apart from one another, and these are the ones that struggle to stand out. Your own words, experience, and ideas are what we want to read. Tell us in your own voice why this role matters to you and how you'd bring your experience to it. It's the best way to stand out in a competitive field. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid's Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36days' holiday (this includes 8 Bank Holidays) Option to buy an extra 5days' annual leave Employer pension contribution up to 10% Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals (after qualifying period) Two paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Committment Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we'll change the world through water. Join us and be part of the change!
Gloucester (Flexible Hybrid Working - 3 Days in the Office or Gloucester / 2 Days Remote) Full-Time, Permanent (37 Hours Per Week) About Us At Gloucester City Homes (GCH) , our vision is simple: we create homes and communities where people can thrive. We are a progressive, flexible, and family-friendly organisation. We believe everyone deserves a safe, high-quality place to live. If you want a role where your technical skills directly improve people's lives, you belong with us. The Role We are looking for aSurveyorto support our Planned Programme You will lead large-scale, multi-year projects to upgrade and improve our housing stock (Operating as our in-house property expert, you will oversee contract delivery, manage budgets, and make sure our homes meet all regulatory requirements-including the Decent Homes Standard Key Responsibilities Contract Management: Act as the Client Representative on major partnering contracts, overseeing component replacements and large improvements Financial Control :Manage capital and service budgets (£1m+), providing cash flow forecasting, financial accounts, and monthly variation reports Quality Assurance :Inspect on-site works completed by contractors to ensure excellent quality, statutory compliance, and strong Value for Money Health & Safety : Maintain zero-compromise safety standards across our properties, ensuring partners strictly adhere to Landlord Health and Safety legislation Data Integrity :Keep our asset database completely up to date to help map out long-term investment strategies What We Are Looking For Experience Strong knowledge of asset management, planned maintenance and capital investment programmes within a housing environment. Good understanding of building construction, building pathology and surveying practices. Sound knowledge of contract administration, contractor management and public procurement principles. Working knowledge of landlord health and safety responsibilities, housing compliance requirements and Decent Homes standards. Technical Qualifications You will ideally hold a professional qualification in Building Surveying, Construction, Asset Management, Housing or a related discipline or extensive relevant experience You will ideally be a member of, or working towards, a recognised professional body such as CIOB, RICS or CIH Skills Strong project management skills, with the ability to deliver complex programmes safely, on time and within budget. Effective contract management skills, including monitoring contractor performance, managing risk and driving service improvements. Excellent analytical and problem-solving skills, with the ability to interpret property and performance information and identify practical solutions. Strong communication and stakeholder engagement skills, with the ability to explain technical information clearly and build effective relationships with customers, contractors and colleagues. What's In It for You? (Our Benefits Package) We know the market is competitive, so we look after our team with a comprehensive, modern rewards package designed around your health, wealth, and work-life balance: Work-Life Balance & Flexibility Flexible Hybrid Working: Enjoy the perfect blend of home and office life with a 3-day office/in Gloucester, 3-day remote split. Generous Holiday: 30 days of annual leave per year (pro rata) plus all standard bank holidays. Buy & Sell Holiday: Need more time off or want a cash boost? Flex your holiday balance to suit your lifestyle. Life Event Leave: Fully paid time off for major life moments (e.g., moving house, getting married, becoming a grandparent, or taking your driving test). Volunteering Days: 2 paid days per year to support a charity or community cause close to your heart. Financial Well-being & Security Default Salary Sacrifice Pension: A highly competitive defined contribution pension scheme paid automatically through salary sacrifice to help your money grow efficiently. Financially Well Employee Loan Scheme: Access to affordable, safe employee loans when unexpected costs arise. Death in Service Cover: Peace of mind for your loved ones with a supportive life insurance policy. Refer a Friend Scheme: Cash rewards for helping us bring other brilliant talent into the GCH family. Health, Wellness & Discounts 100% Funded Cashback Medical Scheme: We cover the full cost of your Health Shield healthcare plan, giving you money back on dental, optical, and physical therapies (taxable benefit). Health Shield Perks Portal: Exclusive access to deep discounts, savings, and deals on high street purchases, gym memberships, and cinema tickets. Blue Light Card: Access to thousands of amazing discounts across the UK for housing sector professionals. Cycle to Work Scheme: Save money on a brand-new bike and accessories through our salary sacrifice scheme. Employee Assistance Programme (EAP) & Occupational Health: Free, confidential 24/7 mental health support, counselling, and expert occupational medical guidance whenever you need it. Closing Date: 20th November 2026 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Oct 24, 2026
Full time
Gloucester (Flexible Hybrid Working - 3 Days in the Office or Gloucester / 2 Days Remote) Full-Time, Permanent (37 Hours Per Week) About Us At Gloucester City Homes (GCH) , our vision is simple: we create homes and communities where people can thrive. We are a progressive, flexible, and family-friendly organisation. We believe everyone deserves a safe, high-quality place to live. If you want a role where your technical skills directly improve people's lives, you belong with us. The Role We are looking for aSurveyorto support our Planned Programme You will lead large-scale, multi-year projects to upgrade and improve our housing stock (Operating as our in-house property expert, you will oversee contract delivery, manage budgets, and make sure our homes meet all regulatory requirements-including the Decent Homes Standard Key Responsibilities Contract Management: Act as the Client Representative on major partnering contracts, overseeing component replacements and large improvements Financial Control :Manage capital and service budgets (£1m+), providing cash flow forecasting, financial accounts, and monthly variation reports Quality Assurance :Inspect on-site works completed by contractors to ensure excellent quality, statutory compliance, and strong Value for Money Health & Safety : Maintain zero-compromise safety standards across our properties, ensuring partners strictly adhere to Landlord Health and Safety legislation Data Integrity :Keep our asset database completely up to date to help map out long-term investment strategies What We Are Looking For Experience Strong knowledge of asset management, planned maintenance and capital investment programmes within a housing environment. Good understanding of building construction, building pathology and surveying practices. Sound knowledge of contract administration, contractor management and public procurement principles. Working knowledge of landlord health and safety responsibilities, housing compliance requirements and Decent Homes standards. Technical Qualifications You will ideally hold a professional qualification in Building Surveying, Construction, Asset Management, Housing or a related discipline or extensive relevant experience You will ideally be a member of, or working towards, a recognised professional body such as CIOB, RICS or CIH Skills Strong project management skills, with the ability to deliver complex programmes safely, on time and within budget. Effective contract management skills, including monitoring contractor performance, managing risk and driving service improvements. Excellent analytical and problem-solving skills, with the ability to interpret property and performance information and identify practical solutions. Strong communication and stakeholder engagement skills, with the ability to explain technical information clearly and build effective relationships with customers, contractors and colleagues. What's In It for You? (Our Benefits Package) We know the market is competitive, so we look after our team with a comprehensive, modern rewards package designed around your health, wealth, and work-life balance: Work-Life Balance & Flexibility Flexible Hybrid Working: Enjoy the perfect blend of home and office life with a 3-day office/in Gloucester, 3-day remote split. Generous Holiday: 30 days of annual leave per year (pro rata) plus all standard bank holidays. Buy & Sell Holiday: Need more time off or want a cash boost? Flex your holiday balance to suit your lifestyle. Life Event Leave: Fully paid time off for major life moments (e.g., moving house, getting married, becoming a grandparent, or taking your driving test). Volunteering Days: 2 paid days per year to support a charity or community cause close to your heart. Financial Well-being & Security Default Salary Sacrifice Pension: A highly competitive defined contribution pension scheme paid automatically through salary sacrifice to help your money grow efficiently. Financially Well Employee Loan Scheme: Access to affordable, safe employee loans when unexpected costs arise. Death in Service Cover: Peace of mind for your loved ones with a supportive life insurance policy. Refer a Friend Scheme: Cash rewards for helping us bring other brilliant talent into the GCH family. Health, Wellness & Discounts 100% Funded Cashback Medical Scheme: We cover the full cost of your Health Shield healthcare plan, giving you money back on dental, optical, and physical therapies (taxable benefit). Health Shield Perks Portal: Exclusive access to deep discounts, savings, and deals on high street purchases, gym memberships, and cinema tickets. Blue Light Card: Access to thousands of amazing discounts across the UK for housing sector professionals. Cycle to Work Scheme: Save money on a brand-new bike and accessories through our salary sacrifice scheme. Employee Assistance Programme (EAP) & Occupational Health: Free, confidential 24/7 mental health support, counselling, and expert occupational medical guidance whenever you need it. Closing Date: 20th November 2026 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Uttlesford Community Action Network (UCAN)
Saffron Walden, Essex
Chief Executive Officer Help shape the next chapter of community action in Uttlesford Salary: £40,000-£45,000 per annum pro rata over four days a week, depending on experience Contract: Initially 12 months, fixed term, with extension subject to funding Location : Saffron Walden, with at least two days a week office based Direct reports: Leading a team of seven Reporting to: Chair and Board of Trustees About the opportunity Can you turn strong community relationships into a sustainable future for our area's leading community health charity? UCAN is seeking a strategic, compassionate and resourceful Chief Executive to lead a significant transformation. At the heart of our next chapter is our volunteering hub: connecting people who want to help with local organisations and residents who need their time, skills and support. We coordinate 500 registered active volunteers and deliver several thousand volunteer hours every year. UCAN works with volunteers, community organisations and public-service partners to improve wellbeing, reduce isolation and help people access practical support. The challenge and opportunity UCAN has supported communities across Uttlesford for more than 20 years, from tackling loneliness and supporting people living with dementia to hospital discharge services, volunteering and community activities. Following a period of rapid growth, changes in project funding and commissioning have required the charity to reduce its activities and rethink its operating model. We need a leader who can make difficult choices, secure income and establish a sustainable future. You will work with an experienced and committed Board of Trustees, a small staff team and volunteers, building on established relationships with local councils, health partners and community organisations. What you will lead Agree and deliver a focused transformation plan, with realistic priorities, budgets and clear decisions about what UCAN can sustain. Secure core and project funding through grants, fundraising, employer relationships and commissioned partnerships that cover the full cost of delivery. Develop the volunteering hub, improving recruitment, matching, support and recognition, including access to skilled and occasional volunteering. Build productive partnerships around community health, hospital discharge, wellbeing and rural isolation. Lead and support staff and volunteers through change, maintaining safeguarding, service quality and sound financial management. Demonstrate impact clearly to residents, partners, funders and trustees through an annual report, stakeholder meeting and AGM. Who we're looking for You will bring experience of: Leading organisational change and transformation. Securing funding and building productive partnerships. Financial management, funding proposals and negotiating sustainable agreements. Providing clear, compassionate and supportive leadership. Combining strategic decision-making with hands-on delivery. You may come from a charity, community organisation, health or public-service setting, or another relevant background. During the first year, success will mean a clearer and affordable operating model, stronger volunteer support, a credible funding pipeline and funded partnerships that strengthen UCAN's core purpose. If you want to build on the achievements of a valued local charity and turn local willingness into lasting community capacity, we would like to hear from you. Closing date: Friday 13 November, 2026 Interviews : w/c 16 November with opportunity to meet employees and partners We welcome applications from people of all backgrounds and will offer reasonable adjustments throughout the recruitment process.
Oct 24, 2026
Full time
Chief Executive Officer Help shape the next chapter of community action in Uttlesford Salary: £40,000-£45,000 per annum pro rata over four days a week, depending on experience Contract: Initially 12 months, fixed term, with extension subject to funding Location : Saffron Walden, with at least two days a week office based Direct reports: Leading a team of seven Reporting to: Chair and Board of Trustees About the opportunity Can you turn strong community relationships into a sustainable future for our area's leading community health charity? UCAN is seeking a strategic, compassionate and resourceful Chief Executive to lead a significant transformation. At the heart of our next chapter is our volunteering hub: connecting people who want to help with local organisations and residents who need their time, skills and support. We coordinate 500 registered active volunteers and deliver several thousand volunteer hours every year. UCAN works with volunteers, community organisations and public-service partners to improve wellbeing, reduce isolation and help people access practical support. The challenge and opportunity UCAN has supported communities across Uttlesford for more than 20 years, from tackling loneliness and supporting people living with dementia to hospital discharge services, volunteering and community activities. Following a period of rapid growth, changes in project funding and commissioning have required the charity to reduce its activities and rethink its operating model. We need a leader who can make difficult choices, secure income and establish a sustainable future. You will work with an experienced and committed Board of Trustees, a small staff team and volunteers, building on established relationships with local councils, health partners and community organisations. What you will lead Agree and deliver a focused transformation plan, with realistic priorities, budgets and clear decisions about what UCAN can sustain. Secure core and project funding through grants, fundraising, employer relationships and commissioned partnerships that cover the full cost of delivery. Develop the volunteering hub, improving recruitment, matching, support and recognition, including access to skilled and occasional volunteering. Build productive partnerships around community health, hospital discharge, wellbeing and rural isolation. Lead and support staff and volunteers through change, maintaining safeguarding, service quality and sound financial management. Demonstrate impact clearly to residents, partners, funders and trustees through an annual report, stakeholder meeting and AGM. Who we're looking for You will bring experience of: Leading organisational change and transformation. Securing funding and building productive partnerships. Financial management, funding proposals and negotiating sustainable agreements. Providing clear, compassionate and supportive leadership. Combining strategic decision-making with hands-on delivery. You may come from a charity, community organisation, health or public-service setting, or another relevant background. During the first year, success will mean a clearer and affordable operating model, stronger volunteer support, a credible funding pipeline and funded partnerships that strengthen UCAN's core purpose. If you want to build on the achievements of a valued local charity and turn local willingness into lasting community capacity, we would like to hear from you. Closing date: Friday 13 November, 2026 Interviews : w/c 16 November with opportunity to meet employees and partners We welcome applications from people of all backgrounds and will offer reasonable adjustments throughout the recruitment process.
AI & Automation Lead REQ001047 £58,000pa Living Planet Centre, Woking, Surrey GU21 4LL / Hybrid Working Minimum 40% in person collaboration per month Join us at WWF-UK - AI & AUTOMATION LEAD About the role We're recruiting WWF-UK's first dedicated AI & Automation Lead to shape how we use AI and automation effectively, securely and responsibly in support of our mission. Reporting to the Director of Technology, you'll lead our AI and automation roadmap, turning promising opportunities into practical solutions that improve productivity, supporter engagement, fundraising, decision-making and operational efficiency. This strategic and hands-on role will prioritise use cases, develop business cases, coordinate pilots and implementations, and contribute directly to solutions where appropriate. You'll establish the governance needed to scale AI responsibly, working across data, security, privacy and technology to ensure clear ownership, human oversight and robust testing, monitoring and risk management. You'll build confidence and capability through practical guidance, training and support for adoption, while overseeing suppliers, delivery resources, platform costs and benefits. As the capability grows, you'll also lead and develop colleagues in the AI and automation area. You'll combine strong technical understanding with strategic judgement, practical delivery skills and a clear-eyed approach to both the opportunities and risks of AI. Skills and experience You'll bring the following skills and experience to succeed in this role: Essential Significant experience leading or delivering AI, automation, digital transformation, data or technology initiatives within a complex organisation Practical experience developing, configuring, integrating or assuring AI-enabled solutions and moving prototypes into controlled operational use Strong understanding of AI governance, including ownership, evaluation, monitoring, documentation, human oversight and lifecycle management Practical knowledge of responsible AI principles, including privacy, transparency, fairness and bias, accessibility, intellectual property and human oversight Experience working with security, data protection, governance, risk and technical specialists to identify and manage AI-related risks Strong understanding of the Microsoft AI ecosystem and the practical considerations involved in deploying, monitoring and maintaining AI services Software development skills, with experience designing, building, testing and maintaining AI or automation solutions using appropriate development practices Strong strategic and analytical thinking, with the ability to identify where AI can create meaningful value and where it may introduce risk or unintended consequences Experience turning broad opportunities into clear priorities, business cases, delivery plans and measurable outcomes Excellent communication and influencing skills, with the ability to explain technology, cost, architecture and risk clearly to both technical and non-technical audiences Strong stakeholder management skills, with the confidence to challenge constructively, build trust and navigate competing priorities Experience managing suppliers, partners or delivery teams and assessing value for money Experience coaching, developing or line managing colleagues in a technical environment Desirable Experience managing Microsoft AI licensing, consumption or capacity models Knowledge of data governance, including data quality, classification, access and retention Experience working with agentic AI or multi-agent approaches Understanding of CRM, supporter engagement, fundraising, digital or operational transformation Experience working within a charity, purpose-led or similarly complex organisation Experience introducing new AI capability or ways of working into an organisation A strong connection to WWF-UK's mission and an interest in how responsible technology can help us deliver greater impact for nature What we offer We believe in rewarding our team with more than just a salary. Here's what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you'll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we're bringing our world back to life. Protecting what's left isn't enough. We're racing to restore nature and prevent catastrophic climate change. And it's a race we can win with everyone's help. We're courageous, passionate, and driven by science. For more than 60 years we've been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You'll be asked to complete an application form and upload your CV and a supporting statement that tells us why you'll be a great addition to WWF-UK. Application closing date: 08/11/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don't do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We're proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there's anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout at via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Oct 24, 2026
Full time
AI & Automation Lead REQ001047 £58,000pa Living Planet Centre, Woking, Surrey GU21 4LL / Hybrid Working Minimum 40% in person collaboration per month Join us at WWF-UK - AI & AUTOMATION LEAD About the role We're recruiting WWF-UK's first dedicated AI & Automation Lead to shape how we use AI and automation effectively, securely and responsibly in support of our mission. Reporting to the Director of Technology, you'll lead our AI and automation roadmap, turning promising opportunities into practical solutions that improve productivity, supporter engagement, fundraising, decision-making and operational efficiency. This strategic and hands-on role will prioritise use cases, develop business cases, coordinate pilots and implementations, and contribute directly to solutions where appropriate. You'll establish the governance needed to scale AI responsibly, working across data, security, privacy and technology to ensure clear ownership, human oversight and robust testing, monitoring and risk management. You'll build confidence and capability through practical guidance, training and support for adoption, while overseeing suppliers, delivery resources, platform costs and benefits. As the capability grows, you'll also lead and develop colleagues in the AI and automation area. You'll combine strong technical understanding with strategic judgement, practical delivery skills and a clear-eyed approach to both the opportunities and risks of AI. Skills and experience You'll bring the following skills and experience to succeed in this role: Essential Significant experience leading or delivering AI, automation, digital transformation, data or technology initiatives within a complex organisation Practical experience developing, configuring, integrating or assuring AI-enabled solutions and moving prototypes into controlled operational use Strong understanding of AI governance, including ownership, evaluation, monitoring, documentation, human oversight and lifecycle management Practical knowledge of responsible AI principles, including privacy, transparency, fairness and bias, accessibility, intellectual property and human oversight Experience working with security, data protection, governance, risk and technical specialists to identify and manage AI-related risks Strong understanding of the Microsoft AI ecosystem and the practical considerations involved in deploying, monitoring and maintaining AI services Software development skills, with experience designing, building, testing and maintaining AI or automation solutions using appropriate development practices Strong strategic and analytical thinking, with the ability to identify where AI can create meaningful value and where it may introduce risk or unintended consequences Experience turning broad opportunities into clear priorities, business cases, delivery plans and measurable outcomes Excellent communication and influencing skills, with the ability to explain technology, cost, architecture and risk clearly to both technical and non-technical audiences Strong stakeholder management skills, with the confidence to challenge constructively, build trust and navigate competing priorities Experience managing suppliers, partners or delivery teams and assessing value for money Experience coaching, developing or line managing colleagues in a technical environment Desirable Experience managing Microsoft AI licensing, consumption or capacity models Knowledge of data governance, including data quality, classification, access and retention Experience working with agentic AI or multi-agent approaches Understanding of CRM, supporter engagement, fundraising, digital or operational transformation Experience working within a charity, purpose-led or similarly complex organisation Experience introducing new AI capability or ways of working into an organisation A strong connection to WWF-UK's mission and an interest in how responsible technology can help us deliver greater impact for nature What we offer We believe in rewarding our team with more than just a salary. Here's what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you'll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we're bringing our world back to life. Protecting what's left isn't enough. We're racing to restore nature and prevent catastrophic climate change. And it's a race we can win with everyone's help. We're courageous, passionate, and driven by science. For more than 60 years we've been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You'll be asked to complete an application form and upload your CV and a supporting statement that tells us why you'll be a great addition to WWF-UK. Application closing date: 08/11/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don't do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We're proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there's anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout at via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Youth Worker (Part Time) Salary: £12,400 Hours: 15 hours per week. The role is based around young people, so will entail planned evening and weekend work. Contract: Permanent Accountable to: Youth Work Manager Start Date: December 2026 Location: 21 Winchester Road, Camden, London, NW3 3NR Probation Period: 6 months About the Role The Youth Worker will play a critical role in ensuring young people are engaged and supported in our activities. They will support in planning, preparing, delivering and debriefing youth sessions as assigned. They will have experience of working directly with young people from underserved communities, using a holistic strengths-based approach. The Youth Worker will support the Youth Work Manager in shaping the growth of the provision on offer to young people and work alongside the wider team, including fundraising, senior management and partners, to ensure we are meeting the hopes and needs of young people. The successful candidate will identify the challenges young people face and work with the youth team and young people to develop meaningful solutions. They will take part in training and learning opportunities, be committed to their own professional development, welcome feedback, and work collaboratively with colleagues. Key Responsibilities Programme Delivery Support young people to gain skills, confidence and agency to shape their own futures. Support the planning and delivery of high-quality youth activities, including open access sessions, workshops and holiday activities. Encourage young people to express themselves, explore interests, develop talents and celebrate achievements. Help grow youth participation through co-design and co-production approaches. Ensure activities align with organisational goals and values. Adhere to safeguarding policies and procedures. Create safe spaces where young people can identify challenges and develop solutions. Support session planning, setup and health and safety checks. Contribute actively to the wider youth team and organisational objectives. Keep up to date with developments in youth work and use professional networks to support delivery. Youth Work Time Monitoring, Learning and Evaluation Maintain accurate records and update the Upshot database. Work within the AMBIT and Mentoring Quality Framework approaches. Capture and share learning and best practice. Meet internal and external reporting deadlines. Commit to ongoing learning and professional development. Support effective risk management and risk assessments. Engage positively with learning partners and evaluation activities. General Duties Attend meetings, supervision sessions and appraisals. Provide cover for other programmes where required, including trips and residentials. Conduct local outreach activities. Demonstrate the organisation's values of Joy, Care and Courage. Take responsibility for safeguarding children, young people and adults at risk. Follow and help develop organisational policies and procedures. Contribute to the organisation's strategy and development. Act as an ambassador for the organisation. Work collaboratively across teams. Person Specification Essential requirements include: At least two years' experience working with young people in a professional role. Experience delivering youth work activities from planning through to completion. Good knowledge of safeguarding and child protection. Experience working as part of a youth work team. Understanding of equality, diversity and inclusion principles. Excellent communication and interpersonal skills. Experience supporting vulnerable young people. Experience working with parents and carers. Relatable life experiences to the young people engaged in the service.
Oct 24, 2026
Full time
Youth Worker (Part Time) Salary: £12,400 Hours: 15 hours per week. The role is based around young people, so will entail planned evening and weekend work. Contract: Permanent Accountable to: Youth Work Manager Start Date: December 2026 Location: 21 Winchester Road, Camden, London, NW3 3NR Probation Period: 6 months About the Role The Youth Worker will play a critical role in ensuring young people are engaged and supported in our activities. They will support in planning, preparing, delivering and debriefing youth sessions as assigned. They will have experience of working directly with young people from underserved communities, using a holistic strengths-based approach. The Youth Worker will support the Youth Work Manager in shaping the growth of the provision on offer to young people and work alongside the wider team, including fundraising, senior management and partners, to ensure we are meeting the hopes and needs of young people. The successful candidate will identify the challenges young people face and work with the youth team and young people to develop meaningful solutions. They will take part in training and learning opportunities, be committed to their own professional development, welcome feedback, and work collaboratively with colleagues. Key Responsibilities Programme Delivery Support young people to gain skills, confidence and agency to shape their own futures. Support the planning and delivery of high-quality youth activities, including open access sessions, workshops and holiday activities. Encourage young people to express themselves, explore interests, develop talents and celebrate achievements. Help grow youth participation through co-design and co-production approaches. Ensure activities align with organisational goals and values. Adhere to safeguarding policies and procedures. Create safe spaces where young people can identify challenges and develop solutions. Support session planning, setup and health and safety checks. Contribute actively to the wider youth team and organisational objectives. Keep up to date with developments in youth work and use professional networks to support delivery. Youth Work Time Monitoring, Learning and Evaluation Maintain accurate records and update the Upshot database. Work within the AMBIT and Mentoring Quality Framework approaches. Capture and share learning and best practice. Meet internal and external reporting deadlines. Commit to ongoing learning and professional development. Support effective risk management and risk assessments. Engage positively with learning partners and evaluation activities. General Duties Attend meetings, supervision sessions and appraisals. Provide cover for other programmes where required, including trips and residentials. Conduct local outreach activities. Demonstrate the organisation's values of Joy, Care and Courage. Take responsibility for safeguarding children, young people and adults at risk. Follow and help develop organisational policies and procedures. Contribute to the organisation's strategy and development. Act as an ambassador for the organisation. Work collaboratively across teams. Person Specification Essential requirements include: At least two years' experience working with young people in a professional role. Experience delivering youth work activities from planning through to completion. Good knowledge of safeguarding and child protection. Experience working as part of a youth work team. Understanding of equality, diversity and inclusion principles. Excellent communication and interpersonal skills. Experience supporting vulnerable young people. Experience working with parents and carers. Relatable life experiences to the young people engaged in the service.
Context Q:alliance is an established, community-rooted LGBTQ+ charity with a diverse portfolio of services, community activities, education, advocacy and partnerships. We create safer spaces, strengthen communities and contribute to more inclusive systems. With 15 colleagues and 19 volunteers, we deliver services across Milton Keynes, Bedfordshire and surrounding areas, with an annual turnover of approximately £300,000. The CEO role at Q:alliance offers an outstanding opportunity for a driven, values led leader to step into their first chief executive position while shaping the charity's next phase of growth. We welcome applicants who are ready to develop at CEO level, provided they bring the strategic capability, operational strength and inclusive leadership skills needed to move the organisation forward. This is a chance to make a meaningful impact and guide Q:alliance into its future. Scope The Chief Executive is responsible for overall strategic and operational leadership, working in close partnership with the Board of Trustees to ensure the organisation fulfils its charitable purpose, delivers its strategic priorities and remains financially and organisationally sustainable. As the organisation's most senior employee, the Chief Executive provides leadership across all areas of its work, including service quality and development, safeguarding, people and organisational culture, financial stewardship, income generation, governance support, partnerships, advocacy and external representation. The Chief Executive will actively seek opportunities to grow the organisation's impact, diversify income streams, develop new partnerships and identify innovative approaches that enable Q:alliance to reach and support more people. Bringing an informed understanding of frontline support delivery, they will provide leadership and oversight that promotes robust safeguarding practice, high-quality provision and a culture of learning, accountability and continuous improvement. The incoming Chief Executive will sustain the collaborative, inclusive and accountable working environment, empowering colleagues to exercise their expertise and ensuring that community experience meaningfully informs organisational decisions. Working alongside trustees, staff, volunteers, community members and external partners, the Chief Executive will lead the delivery and ongoing review of the strategy, strengthening organisational resilience, demonstrating impact and ensuring that its work remains responsive to the changing needs of LGBTQ+ communities. Download our CEO Recruitment Pack for a full overview of the role and how to apply. First interview date: Monday 30th November Second Interview date: Monday 14th December
Oct 24, 2026
Full time
Context Q:alliance is an established, community-rooted LGBTQ+ charity with a diverse portfolio of services, community activities, education, advocacy and partnerships. We create safer spaces, strengthen communities and contribute to more inclusive systems. With 15 colleagues and 19 volunteers, we deliver services across Milton Keynes, Bedfordshire and surrounding areas, with an annual turnover of approximately £300,000. The CEO role at Q:alliance offers an outstanding opportunity for a driven, values led leader to step into their first chief executive position while shaping the charity's next phase of growth. We welcome applicants who are ready to develop at CEO level, provided they bring the strategic capability, operational strength and inclusive leadership skills needed to move the organisation forward. This is a chance to make a meaningful impact and guide Q:alliance into its future. Scope The Chief Executive is responsible for overall strategic and operational leadership, working in close partnership with the Board of Trustees to ensure the organisation fulfils its charitable purpose, delivers its strategic priorities and remains financially and organisationally sustainable. As the organisation's most senior employee, the Chief Executive provides leadership across all areas of its work, including service quality and development, safeguarding, people and organisational culture, financial stewardship, income generation, governance support, partnerships, advocacy and external representation. The Chief Executive will actively seek opportunities to grow the organisation's impact, diversify income streams, develop new partnerships and identify innovative approaches that enable Q:alliance to reach and support more people. Bringing an informed understanding of frontline support delivery, they will provide leadership and oversight that promotes robust safeguarding practice, high-quality provision and a culture of learning, accountability and continuous improvement. The incoming Chief Executive will sustain the collaborative, inclusive and accountable working environment, empowering colleagues to exercise their expertise and ensuring that community experience meaningfully informs organisational decisions. Working alongside trustees, staff, volunteers, community members and external partners, the Chief Executive will lead the delivery and ongoing review of the strategy, strengthening organisational resilience, demonstrating impact and ensuring that its work remains responsive to the changing needs of LGBTQ+ communities. Download our CEO Recruitment Pack for a full overview of the role and how to apply. First interview date: Monday 30th November Second Interview date: Monday 14th December
Are you ready to lead a new regional service supporting people sleeping rough in Bristol and the West of England? We are looking for a talented Team Manager who will lead a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. We'll do this in partnership through intensive, relationship-based support that builds trust and connection to overcome barriers, and achieve positive outcomes. As Team Manager you will: Lead and motivate and manage a team of experienced specialist senior workers who are working with people sleeping rough (or at very high risk of rough sleeping) who require specialist interventions and multi-disciplinary approaches to secure sustainable outcomes. Set up partnerships with statutory and VCFS organisations to support people with needs spanning many domains of multiple disadvantage and social exclusion. Set up new multi-agency case review meetings in North Somerset, South Gloucestershire and Bath and North East Somerset, and work closely with the existing multi-agency case review meeting in Bristol. Contribute to the promotion, strategic and operational planning of the service, setting up strategic steering group meetings in each area and driving forwards system change when blocks and/or barriers are encountered. The role will be based at St Mungo's offices in central Bristol, with regular travel within Bath and North-East Somerset, Bristol, North Somerset and South Gloucestershire. About you We are looking for people who share our values and will be committed to the aims of this exciting new regional service. This rewarding opportunity give you the opportunity to be part of shaping new regional rough sleeping intervention approaches as they are developed. If you can bring the below, we encourage you to apply: Good management and leadership skills, able to motivate and develop a team to provide high quality services in a sometimes challenging environment. Experience of working with vulnerable people and leading service delivery in homelessness, housing, or similar settings. Excellent communication skills and the ability to build effective relationships with a variety of people and organisations. Good knowledge and understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services. Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or cycling proficiency or means of travelling efficiently within the West of England area. If you're ready to take on this new challenge we will provide you with the tools and support to build a service which aims to help overcome systemic barriers for people experiencing multiple disadvantage, end work towards ending rough sleeping for good. St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply Please download the job description where you will find the 'essential requirements' for the role, ensure you read this carefully and clearly address the experience, skills, knowledge and abilities from points 1-5 in your supporting statement. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 17 November 2026 Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Oct 24, 2026
Full time
Are you ready to lead a new regional service supporting people sleeping rough in Bristol and the West of England? We are looking for a talented Team Manager who will lead a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. We'll do this in partnership through intensive, relationship-based support that builds trust and connection to overcome barriers, and achieve positive outcomes. As Team Manager you will: Lead and motivate and manage a team of experienced specialist senior workers who are working with people sleeping rough (or at very high risk of rough sleeping) who require specialist interventions and multi-disciplinary approaches to secure sustainable outcomes. Set up partnerships with statutory and VCFS organisations to support people with needs spanning many domains of multiple disadvantage and social exclusion. Set up new multi-agency case review meetings in North Somerset, South Gloucestershire and Bath and North East Somerset, and work closely with the existing multi-agency case review meeting in Bristol. Contribute to the promotion, strategic and operational planning of the service, setting up strategic steering group meetings in each area and driving forwards system change when blocks and/or barriers are encountered. The role will be based at St Mungo's offices in central Bristol, with regular travel within Bath and North-East Somerset, Bristol, North Somerset and South Gloucestershire. About you We are looking for people who share our values and will be committed to the aims of this exciting new regional service. This rewarding opportunity give you the opportunity to be part of shaping new regional rough sleeping intervention approaches as they are developed. If you can bring the below, we encourage you to apply: Good management and leadership skills, able to motivate and develop a team to provide high quality services in a sometimes challenging environment. Experience of working with vulnerable people and leading service delivery in homelessness, housing, or similar settings. Excellent communication skills and the ability to build effective relationships with a variety of people and organisations. Good knowledge and understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services. Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or cycling proficiency or means of travelling efficiently within the West of England area. If you're ready to take on this new challenge we will provide you with the tools and support to build a service which aims to help overcome systemic barriers for people experiencing multiple disadvantage, end work towards ending rough sleeping for good. St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply Please download the job description where you will find the 'essential requirements' for the role, ensure you read this carefully and clearly address the experience, skills, knowledge and abilities from points 1-5 in your supporting statement. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 17 November 2026 Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
