Technology Product Business Analyst

Overall Summary

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn't always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.

Overall Summary

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn't always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.

Join the Close Brothers Technology Team

Where you will ensure that iterative, customer centric solutions are delivered in alignment with business goals, even as requirements evolve, by maintaining close collaboration and clear communication across all parties.

Working as part of the Technology Product team our ideal team member will have previous experience in strengthening product development capacity by ensuring that business problems are clearly understood, priorities are well shaped, and intent is translated into delivery ready work ahead of implementation with excellent interpersonal skills.

Responsibilities

• Works closely with Product Owners, Software Engineers, QA Engineers, UX designers, other enduring team representatives and a wide range of business stakeholders.
• Applies value stream and customer journey expertise to rapidly interpret context and partners with the Product Owner to shape business problems into Epics aligned to value outcomes and product goals.
• Accountable for creating and shaping Epics and Stories aligned to Product Owner goals and value outcomes, ensuring they are fit for all consumers (engineering, testing, UAT, business stakeholders); uses delivery insight and metrics to maintain continuous flow across current and next sprint.
• Collaborates with stakeholders to define performance metrics that optimise flow across the value stream.
• Works continuously with business stakeholders on an ongoing product journey; helping shape problems and opportunities, grounding discussions in evidence.
• Ensures that all governance and compliance requirements are adhered to and that required reporting and review activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

• Experience gained within a digital, data, technology or engineering function, operating in close proximity to Agile software delivery teams and business stakeholders.
• Technically literate, able to discuss design concepts (APIs, data flows, integration patterns) with engineers to shape high quality requirements.
• A strong track record in evaluating complex business problems and data, identify root causes, and devise effective solutions that deliver business value.
• Demonstrable technical credibility through the ability to analyse and challenge interface definitions (e.g. Swagger / OpenAPI) and use simple SQL or other data analysis tools to support analysis, data validation, and delivery readiness.
• Able to maintain an understanding of systems architecture principles
• Evidence of ongoing professional development in relevant disciplines (e.g., Business Analysis, Agile delivery, or SFIA-aligned training).

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• An understanding of financial services regulatory context
• Familiarity with cloud platforms, CI/CD and automated testing practices.
• Worked in small, cross functional Agile squads (5-9 people).
• Exposure to system analysis activities (data mapping, embedded logic interpretation).
• Experience using backlog tools (Azure DevOps, Jira) to manage Epics and Stories.
• An awareness of secure development practices, data privacy requirements and how they influence design.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back.

About Us

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page:

To find out more about life at Close Brothers:

To find out more about our benefits:

To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion Close Brothers Group