Guest Experience & Operations Leader

  • Moi-London-LLC
  • Oct 08, 2026
Full time Sales & Marketing

Job Description

Museum of Illusions in London seeks a Guest Services Manager to support daily operations, lead front-of-house activities, and act as a leadership presence during shifts. The role includes scheduling, training, and coordinating field trips and events with a strong emphasis on guest experience.

Ideal candidates have 5+ years in a similar leadership role within entertainment/visitor attractions, with proven budgeting and P&L experience and excellent communication skills.