Gorilla seeks a senior commercial strategist to own renewals, pricing, and expansion for a portfolio of Enterprise and Strategic accounts, primarily in the UK with offshore footprints in Europe, the US and Australia. The role focuses on 6-12 months-ahead renewal planning, not new logo hunting, and aims to convert retention into growth.
You'll own renewal negotiations, packaging, and upsell strategy, partnering with the Customer Success Manager to drive expansion when usage signals indicate