IT Service Manager / IT Operational Delivery Project Manager - Energy Trading

This is an exciting opportunity for an IT Operational Delivery Project Manager / IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction.

• DEX Sustainability Responsibilities
• Lead DEX Sustainability from design into delivery, implementation and value realisation
• Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.
• Good infrastructure knowledge including resilience, environments, release management and change control
• Define and manage Non-Functional Requirements and measurable operational outcomes
• Drive operational readiness, service transition, deployment and support handover
• Identify delivery risks, root causes, process inefficiencies and systemic issues
• Communicate technical and operational issues clearly to leadership and stakeholders
• Lead cross-functional teams through delivery, testing, deployment and transition to BAU

Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support.

• PMP, PRINCE2, Agile or equivalent certification
• Strong Agile and Waterfall delivery experience
• Proven delivery of technology projects into production
• Operational readiness and service transition experience
• Cloud, SaaS and digital platform experience
• Governance, assurance and vendor management
• Planning, budgeting, dependency and risk management
• Executive stakeholder management and financial forecasting
• Strong communication and presentation skills
• Experience in digital, data and technology delivery

• Degree or equivalent experience.
• 10+ years IT experience, including leadership of complex projects up to $5M.
• Sustainability, data, reporting or regulatory programme experience.
• Global and cross-functional delivery experience.
• Strong influencing, facilitation and stakeholder engagement skills.
• Outcome-focused and comfortable working in ambiguity. Project Planning & Tracking, Project Management, Project Governance