Front Desk & Guest Services Specialist

  • Accor
  • Sep 22, 2026
Full time Administration

Job Description

ibis Brighton, part of Accor, is seeking a friendly Reception/Front Office agent to join our vibrant team. You will attend to incoming calls, assist guests with check-in and check-out, and ensure total customer satisfaction with professional, courteous service.

You will maintain accurate guest and hotel accounts, promote hotel facilities, and work with multiple departments to deliver a seamless stay in a welcoming, inclusive environment.