Shift Lead - Store Operations & Customer Service

  • Marks & Spencer Plc
  • Sep 10, 2026
Full time Call Centre / CustomerService

Job Description

Marks & Spencer Plc in London is seeking a Team Support Manager to lead the fill operation, ensuring the sales floor is ready to trade and coordinating resources to Serve, Sell and Fill.

This frontline role focuses on coaching colleagues, maintaining a clean, safe store, and delivering a quick payment experience, with an unsocial premium for hours between 22:00 and 06:00. It is a demanding but rewarding opportunity for someone ready to roll up their sleeves.