Shape partnerships that define transformation
A highly driven Account Director to drive our commercial proposition and expand Pulsar's footprint across enterprise markets. Reporting directly to the Sales & Marketing Lead, you will work closely with a team including Solutions Consultants and Account Managers focused on mid-market clients.This is a strategic, relationship-led sales role responsible for owning and growing a portfolio of enterprise accounts while acquiring new high-value clients. You will carry an annual revenue target of £3 million, focused on ServiceNow-aligned services, implementation programmes, and consultancy offerings.As a proven enterprise salesperson with strong networks, a track record of exceeding targets, and the ability to engage senior stakeholders across complex organisations you will drive true business growth and opportunities.
What you'll do
- Account & Relationship Management
- Own and grow a portfolio of enterprise accounts, ensuring high client satisfaction and long-term partnership value.
- Build, maintain, and expand senior-level relationships across IT, Operations, Digital, and Transformation functions.
- Act as a trusted advisor to clients, understanding their business goals and aligning Pulsar's solutions accordingly.
- Leverage an existing strong professional network to open new doors and accelerate pipeline growth.
- Develop and execute account strategies to achieve or exceed first year, £3M annual sales quota.
- Lead consultative, solution-driven sales cycles for ServiceNow and technology consultancy services.
- Own end-to-end deal execution, from opportunity qualification to contract closure.
- Identify cross-sell and upsell opportunities to maximise account expansion.
- ServiceNow & Technology Expertise
- Maintain a strong understanding of ServiceNow products, capabilities, and the broader digital transformation landscape.
- Position high-value implementation, advisory, and managed services to enterprise clients.
- Partner closely with delivery, pre-sales, and technical consultants to shape compelling proposals and solution designs.
- Commercial & Strategic Contribution
- Build and maintain an accurate, predictable pipeline using CRM tools and sales processes.
- Provide market intelligence, client feedback, and competitive insights to support service development and strategic planning.
- Represent Pulsar at industry events, conferences, and networking forums.
- Reporting & Performance
- Maintain accurate pipeline, forecasting, and CRM data with weekly updates.
- Produce quarterly and annual account plans for enterprise clients.
- Report on sales activity, proposal pipeline, and win/loss outcomes.
- Drive year-on-year account growth and client retention.
- Maintain 3 -4 pipeline coverage and high-quality deal qualification.
- Deliver strong win rates across complex enterprise opportunities.
What we're looking for
- Proven experience of enterprise-level sales experience within technology, SaaS, consultancy, or digital transformation environments.
- Proven track record of managing complex accounts and consistently achieving high-value sales targets of £2-3M+.
- Strong knowledge of ServiceNow or similar workflow / enterprise service management platforms.
- Experience selling implementation services, consultancy, and transformation programmes.
- Exceptional relationship-building skills with the ability to engage C-suite and senior IT/Business stakeholders.
- A well-established professional network within enterprise markets.
- Strong commercial acumen, negotiation skills, and the ability to translate operational challenges into service opportunities.
- Highly organised, self-driven, and comfortable operating in a dynamic, growth-oriented consultancy environment.
What we offer Beyond the role Reward & Recognition
- Annual salary review
- Pension contribution
- Private health insurance
- Attractive annual leave entitlement
- Life insurance policy
Learning & Development
- E-Learning platforms
- Skills-based training days
- Collaborative relationships with higher education