Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-nigh t feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Just Eat is expanding its Retail Media offering by growing our Media Services team . We are dedicated to bringing powerful advertising tools to our customers to drive engagement and revenue . Our focus is on teamwork to deliver outstanding results . In this role, you will play a key part in our ambitious growth plans . You will support our global sales and local market teams to strategically plan, sell, and report on campaigns . We take a deeply customer-centric approach to support our diverse commercial partners . We are looking for someone who can naturally live our behaviours of lead, deliver, and care . You will bring fresh ideas, challenge the status quo, and push for bold, creative solutions . Together, we will drive the Just Eat Takeaway vision forward . These are some of the key components to the position: Collaborate with Product, Sales, and Ops teams, stepping into their shoes to build strong internal relationships . Support our global and local sales teams by developing a true understanding of client advertising needs . Drive our offering forward by managing projects with a focus on aiming high and driving excellence . Own, develop, and deliver a first-class internal and external sales collateral and support hub . Manage pipeline, forecasting, and invoicing tasks efficiently to keep operations simple and clear . Analyse campaign data to troubleshoot issues, suggest optimization strategies, and provide clear reporting . Raise the bar by building case studies, organizing workshops, and sharing commercial success stories . What will you bring to the team? Proven experience in account management, data analysis, and/or project management . Strong collaboration and relationship-building skills, working with stakeholders across all levels of the business . Broad knowledge of media and advertising metrics to help develop an understanding of our partners . Excellent attention to detail, remaining focused and committed to achieving goals in a fast-paced environment . A proactive, results-driven mindset with the ability to execute plans quickly to drive excellence . Great multitasking abilities, with the skill to prioritize several fast-moving projects simultaneously . A positive, collaborative work ethic, happy to give and receive feedback while making a lasting impact . At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and bri lliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Sep 20, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-nigh t feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Just Eat is expanding its Retail Media offering by growing our Media Services team . We are dedicated to bringing powerful advertising tools to our customers to drive engagement and revenue . Our focus is on teamwork to deliver outstanding results . In this role, you will play a key part in our ambitious growth plans . You will support our global sales and local market teams to strategically plan, sell, and report on campaigns . We take a deeply customer-centric approach to support our diverse commercial partners . We are looking for someone who can naturally live our behaviours of lead, deliver, and care . You will bring fresh ideas, challenge the status quo, and push for bold, creative solutions . Together, we will drive the Just Eat Takeaway vision forward . These are some of the key components to the position: Collaborate with Product, Sales, and Ops teams, stepping into their shoes to build strong internal relationships . Support our global and local sales teams by developing a true understanding of client advertising needs . Drive our offering forward by managing projects with a focus on aiming high and driving excellence . Own, develop, and deliver a first-class internal and external sales collateral and support hub . Manage pipeline, forecasting, and invoicing tasks efficiently to keep operations simple and clear . Analyse campaign data to troubleshoot issues, suggest optimization strategies, and provide clear reporting . Raise the bar by building case studies, organizing workshops, and sharing commercial success stories . What will you bring to the team? Proven experience in account management, data analysis, and/or project management . Strong collaboration and relationship-building skills, working with stakeholders across all levels of the business . Broad knowledge of media and advertising metrics to help develop an understanding of our partners . Excellent attention to detail, remaining focused and committed to achieving goals in a fast-paced environment . A proactive, results-driven mindset with the ability to execute plans quickly to drive excellence . Great multitasking abilities, with the skill to prioritize several fast-moving projects simultaneously . A positive, collaborative work ethic, happy to give and receive feedback while making a lasting impact . At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and bri lliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Program Delivery Manager for Retail Media, you will own the end-to-end rollout and go-live of our sponsored listings platform across all markets. Sitting at the operational heart of our retail media expansion, you will align cross-functional teams and drive flawless delivery. This role is all about living our values: to lead sequenced launches, deliver excellence in execution, and care for our collaborative partner network. Location: London (Hybrid: 3 days office, 2 days home) These are some of the key components to the position: Coordinate and manage end-to-end delivery and rollout phases for Retail Media products globally. Drive cross-functional workstreams across Product, Technology, Operations, Commercial, and Analytics to ensure clear accountability. Maintain live dependency maps and risk registers, establishing clear escalation paths for program blockers. Treat each launch as a structured learning cycle, instrument rollouts to capture what works, run retrospectives with discipline, and feed findings back into improved delivery processes. Lead market readiness assessments and conduct final go/no-go evaluations before each market launch. Build high-visibility delivery plans, including roadmaps, Gantt charts, and performance dashboards for leadership. Optimise rollout efficiency by standardising templates, building runbooks, and capturing post-launch retrospective learnings. What will you bring to the team? Proven experience managing large-scale program or product delivery within tech or marketplace environments. Expert-level project management skills with direct experience building Gantt charts and tracking complex dependencies. Exceptional stakeholder management skills, with comfort navigating matrix organisations to drive alignment. An experimentation mindset applied to delivery itself: you treat rollout processes as hypotheses, measure what's working, and iterate your playbooks based on evidence rather than habit. Strong analytical mindset to break down complex initiatives, establish critical paths, and anticipate risks. Excellent communication skills to distil complex roadmaps into clear updates for diverse audiences. A proactive, self-starter attitude with a strong drive for execution in fast-paced, iterative environments. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Sep 20, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Program Delivery Manager for Retail Media, you will own the end-to-end rollout and go-live of our sponsored listings platform across all markets. Sitting at the operational heart of our retail media expansion, you will align cross-functional teams and drive flawless delivery. This role is all about living our values: to lead sequenced launches, deliver excellence in execution, and care for our collaborative partner network. Location: London (Hybrid: 3 days office, 2 days home) These are some of the key components to the position: Coordinate and manage end-to-end delivery and rollout phases for Retail Media products globally. Drive cross-functional workstreams across Product, Technology, Operations, Commercial, and Analytics to ensure clear accountability. Maintain live dependency maps and risk registers, establishing clear escalation paths for program blockers. Treat each launch as a structured learning cycle, instrument rollouts to capture what works, run retrospectives with discipline, and feed findings back into improved delivery processes. Lead market readiness assessments and conduct final go/no-go evaluations before each market launch. Build high-visibility delivery plans, including roadmaps, Gantt charts, and performance dashboards for leadership. Optimise rollout efficiency by standardising templates, building runbooks, and capturing post-launch retrospective learnings. What will you bring to the team? Proven experience managing large-scale program or product delivery within tech or marketplace environments. Expert-level project management skills with direct experience building Gantt charts and tracking complex dependencies. Exceptional stakeholder management skills, with comfort navigating matrix organisations to drive alignment. An experimentation mindset applied to delivery itself: you treat rollout processes as hypotheses, measure what's working, and iterate your playbooks based on evidence rather than habit. Strong analytical mindset to break down complex initiatives, establish critical paths, and anticipate risks. Excellent communication skills to distil complex roadmaps into clear updates for diverse audiences. A proactive, self-starter attitude with a strong drive for execution in fast-paced, iterative environments. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Lead Go-To-Market (GTM) Program Manager for Enterprise, you will own the commercial strategy for our sponsored listings platform across major enterprise accounts in the UK, Germany, and the Netherlands. You will be the single-threaded owner for how we win, onboard, and grow our most strategically important partners, converting them into high-performing, loyal retail media advertisers. Operating at the strategic intersection of Commercial, Product, and Operations, you will lead category-defining solutions, deliver outstanding revenue results, and care for our cross-functional teams to succeed together. Location: London (Hybrid) These are some of the key components to the position: Define and execute GTM strategy for enterprise partners across the UK, DE, and NL. Own the full chain partner lifecycle - from winning new business through to activation, spend growth, and retention. Navigate HQ level and franchise structures, aligning objectives with franchisee-level activation. Design and run structured experiments on commercial models and onboarding mechanics - distilling results into repeatable playbooks. Lead cross-functional alignment across Commercial, Product, Operations, and local teams to resolve blockers and launch smoothly. Own enterprise segment performance across markets, tracking adoption, activated spend, and revenue growth. What will you bring to the team? Proven hands-on experience in retail media, sponsored listings, or auction-based advertising platforms - you understand CPO/CPC bidding mechanics, campaign performance levers, and how to demonstrate ROI to advertisers. A track record of winning and growing enterprise or chain-level partners in an advertising, marketplace, or ad-tech environment - you know how to open doors at HQ level and drive adoption down to the operator level. Deep understanding of the enterprise and franchise commercial dynamic - selling to and activating partners who operate through distributed ownership structures. Excellent program management skills, with the ability to navigate matrix organisations and drive alignment across Commercial, Product, and local market teams. An experimentation mindset: you default to hypotheses over assumptions, design pilots before scaling, and use every enterprise engagement as an opportunity to generate structured, replicable learnings. Strong analytical capabilities - comfortable interpreting campaign performance data, building business cases, and turning market signals into strategic action. A proactive, results-driven mindset with excellent communication and storytelling skills for senior, diverse audiences. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Sep 20, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Lead Go-To-Market (GTM) Program Manager for Enterprise, you will own the commercial strategy for our sponsored listings platform across major enterprise accounts in the UK, Germany, and the Netherlands. You will be the single-threaded owner for how we win, onboard, and grow our most strategically important partners, converting them into high-performing, loyal retail media advertisers. Operating at the strategic intersection of Commercial, Product, and Operations, you will lead category-defining solutions, deliver outstanding revenue results, and care for our cross-functional teams to succeed together. Location: London (Hybrid) These are some of the key components to the position: Define and execute GTM strategy for enterprise partners across the UK, DE, and NL. Own the full chain partner lifecycle - from winning new business through to activation, spend growth, and retention. Navigate HQ level and franchise structures, aligning objectives with franchisee-level activation. Design and run structured experiments on commercial models and onboarding mechanics - distilling results into repeatable playbooks. Lead cross-functional alignment across Commercial, Product, Operations, and local teams to resolve blockers and launch smoothly. Own enterprise segment performance across markets, tracking adoption, activated spend, and revenue growth. What will you bring to the team? Proven hands-on experience in retail media, sponsored listings, or auction-based advertising platforms - you understand CPO/CPC bidding mechanics, campaign performance levers, and how to demonstrate ROI to advertisers. A track record of winning and growing enterprise or chain-level partners in an advertising, marketplace, or ad-tech environment - you know how to open doors at HQ level and drive adoption down to the operator level. Deep understanding of the enterprise and franchise commercial dynamic - selling to and activating partners who operate through distributed ownership structures. Excellent program management skills, with the ability to navigate matrix organisations and drive alignment across Commercial, Product, and local market teams. An experimentation mindset: you default to hypotheses over assumptions, design pilots before scaling, and use every enterprise engagement as an opportunity to generate structured, replicable learnings. Strong analytical capabilities - comfortable interpreting campaign performance data, building business cases, and turning market signals into strategic action. A proactive, results-driven mindset with excellent communication and storytelling skills for senior, diverse audiences. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Regional Manager Up to 100,000 + Bonus, Benefits & Car Retail Multi-Site Leadership Field Based Are you an experienced Regional Manager with a strong track record of leading high-performing retail teams and driving commercial performance across a multi-site portfolio? We are working with a high-profile, market-leading retail business that is looking for an exceptional Regional Manager to take ownership of a diverse store portfolio and make a significant impact across the region. This is a high-profile leadership role for a commercially driven retailer who can combine sales performance, customer experience and people leadership to deliver consistently strong results. The Role As Regional Manager, you will have responsibility for driving performance across a large geographical territory, leading and developing Store Managers and their teams to deliver exceptional customer experiences and commercial results. You will act as a visible and inspiring leader, creating a culture of accountability, collaboration and continuous improvement while ensuring brand and operational standards are consistently delivered. Key Responsibilities Lead, coach and develop a high-performing team of Store Managers and retail teams across the region. Drive sales, profitability, customer experience and operational performance across the portfolio. Build strong leadership capability, talent pipelines and succession plans. Adapt your leadership and coaching style to develop individuals with different levels of experience and capability. Champion exceptional customer service and ensure consistently high retail standards. Drive commercial opportunities across people, product, stock, VM and operational performance. Recruit and retain high-calibre talent across the region. Create a positive, inclusive and performance-driven culture. Lead teams through change, encouraging continuous improvement and accountability. Build effective relationships with senior stakeholders and key business partners. Ensure brand standards and commercial priorities are executed consistently across all locations. About You We are looking for an experienced multi-site retail leader who is passionate about people, customers and commercial performance. You will ideally have: Proven experience as a Regional Manager, Area Manager or Senior Multi-Site Retail Manager. Experience leading a sizeable portfolio of customer-focused retail stores. A strong track record of delivering sales, profit and operational KPIs. Exceptional people leadership, coaching and talent development skills. The ability to lead through change and operate confidently in a fast-paced environment. Strong commercial awareness with a customer-first mindset. Experience working for a recognised, high-performing retail brand. The confidence and presence to influence at senior stakeholder level. A full UK driving licence and the ability to travel across the region. What's on Offer? Salary up to 100,000 Bonus opportunity Company car or car allowance Benefits package Opportunity to influence and shape a high-performing region Significant scope for career development within a growing business This is an exciting opportunity for an ambitious Regional Manager to join a growing retail business and make a genuine impact across its people, performance and customer experience. Location: Field Based - candidates should be within a reasonable commutable distance of the store portfolio. Zachary Daniels is a specialist national and international recruitment consultancy, partnering with leading retail, fashion, beauty, lifestyle and consumer businesses across the UK and internationally. BH37061
Sep 20, 2026
Full time
Regional Manager Up to 100,000 + Bonus, Benefits & Car Retail Multi-Site Leadership Field Based Are you an experienced Regional Manager with a strong track record of leading high-performing retail teams and driving commercial performance across a multi-site portfolio? We are working with a high-profile, market-leading retail business that is looking for an exceptional Regional Manager to take ownership of a diverse store portfolio and make a significant impact across the region. This is a high-profile leadership role for a commercially driven retailer who can combine sales performance, customer experience and people leadership to deliver consistently strong results. The Role As Regional Manager, you will have responsibility for driving performance across a large geographical territory, leading and developing Store Managers and their teams to deliver exceptional customer experiences and commercial results. You will act as a visible and inspiring leader, creating a culture of accountability, collaboration and continuous improvement while ensuring brand and operational standards are consistently delivered. Key Responsibilities Lead, coach and develop a high-performing team of Store Managers and retail teams across the region. Drive sales, profitability, customer experience and operational performance across the portfolio. Build strong leadership capability, talent pipelines and succession plans. Adapt your leadership and coaching style to develop individuals with different levels of experience and capability. Champion exceptional customer service and ensure consistently high retail standards. Drive commercial opportunities across people, product, stock, VM and operational performance. Recruit and retain high-calibre talent across the region. Create a positive, inclusive and performance-driven culture. Lead teams through change, encouraging continuous improvement and accountability. Build effective relationships with senior stakeholders and key business partners. Ensure brand standards and commercial priorities are executed consistently across all locations. About You We are looking for an experienced multi-site retail leader who is passionate about people, customers and commercial performance. You will ideally have: Proven experience as a Regional Manager, Area Manager or Senior Multi-Site Retail Manager. Experience leading a sizeable portfolio of customer-focused retail stores. A strong track record of delivering sales, profit and operational KPIs. Exceptional people leadership, coaching and talent development skills. The ability to lead through change and operate confidently in a fast-paced environment. Strong commercial awareness with a customer-first mindset. Experience working for a recognised, high-performing retail brand. The confidence and presence to influence at senior stakeholder level. A full UK driving licence and the ability to travel across the region. What's on Offer? Salary up to 100,000 Bonus opportunity Company car or car allowance Benefits package Opportunity to influence and shape a high-performing region Significant scope for career development within a growing business This is an exciting opportunity for an ambitious Regional Manager to join a growing retail business and make a genuine impact across its people, performance and customer experience. Location: Field Based - candidates should be within a reasonable commutable distance of the store portfolio. Zachary Daniels is a specialist national and international recruitment consultancy, partnering with leading retail, fashion, beauty, lifestyle and consumer businesses across the UK and internationally. BH37061
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-nigh t feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Just Eat is expanding its Retail Media offering by growing our Media Services team . We are dedicated to bringing powerful advertising tools to our customers to drive engagement and revenue . Our focus is on teamwork to deliver outstanding results . In this role, you will play a key part in our ambitious growth plans . You will support our global sales and local market teams to strategically plan, sell, and report on campaigns . We take a deeply customer-centric approach to support our diverse commercial partners . We are looking for someone who can naturally live our behaviours of lead, deliver, and care . You will bring fresh ideas, challenge the status quo, and push for bold, creative solutions . Together, we will drive the Just Eat Takeaway vision forward . These are some of the key components to the position: Collaborate with Product, Sales, and Ops teams, stepping into their shoes to build strong internal relationships . Support our global and local sales teams by developing a true understanding of client advertising needs . Drive our offering forward by managing projects with a focus on aiming high and driving excellence . Own, develop, and deliver a first-class internal and external sales collateral and support hub . Manage pipeline, forecasting, and invoicing tasks efficiently to keep operations simple and clear . Analyse campaign data to troubleshoot issues, suggest optimization strategies, and provide clear reporting . Raise the bar by building case studies, organizing workshops, and sharing commercial success stories . What will you bring to the team? Proven experience in account management, data analysis, and/or project management . Strong collaboration and relationship-building skills, working with stakeholders across all levels of the business . Broad knowledge of media and advertising metrics to help develop an understanding of our partners . Excellent attention to detail, remaining focused and committed to achieving goals in a fast-paced environment . A proactive, results-driven mindset with the ability to execute plans quickly to drive excellence . Great multitasking abilities, with the skill to prioritize several fast-moving projects simultaneously . A positive, collaborative work ethic, happy to give and receive feedback while making a lasting impact . At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and bri lliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Sep 20, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-nigh t feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Just Eat is expanding its Retail Media offering by growing our Media Services team . We are dedicated to bringing powerful advertising tools to our customers to drive engagement and revenue . Our focus is on teamwork to deliver outstanding results . In this role, you will play a key part in our ambitious growth plans . You will support our global sales and local market teams to strategically plan, sell, and report on campaigns . We take a deeply customer-centric approach to support our diverse commercial partners . We are looking for someone who can naturally live our behaviours of lead, deliver, and care . You will bring fresh ideas, challenge the status quo, and push for bold, creative solutions . Together, we will drive the Just Eat Takeaway vision forward . These are some of the key components to the position: Collaborate with Product, Sales, and Ops teams, stepping into their shoes to build strong internal relationships . Support our global and local sales teams by developing a true understanding of client advertising needs . Drive our offering forward by managing projects with a focus on aiming high and driving excellence . Own, develop, and deliver a first-class internal and external sales collateral and support hub . Manage pipeline, forecasting, and invoicing tasks efficiently to keep operations simple and clear . Analyse campaign data to troubleshoot issues, suggest optimization strategies, and provide clear reporting . Raise the bar by building case studies, organizing workshops, and sharing commercial success stories . What will you bring to the team? Proven experience in account management, data analysis, and/or project management . Strong collaboration and relationship-building skills, working with stakeholders across all levels of the business . Broad knowledge of media and advertising metrics to help develop an understanding of our partners . Excellent attention to detail, remaining focused and committed to achieving goals in a fast-paced environment . A proactive, results-driven mindset with the ability to execute plans quickly to drive excellence . Great multitasking abilities, with the skill to prioritize several fast-moving projects simultaneously . A positive, collaborative work ethic, happy to give and receive feedback while making a lasting impact . At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and bri lliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Program Delivery Manager for Retail Media, you will own the end-to-end rollout and go-live of our sponsored listings platform across all markets. Sitting at the operational heart of our retail media expansion, you will align cross-functional teams and drive flawless delivery. This role is all about living our values: to lead sequenced launches, deliver excellence in execution, and care for our collaborative partner network. Location: London (Hybrid: 3 days office, 2 days home) These are some of the key components to the position: Coordinate and manage end-to-end delivery and rollout phases for Retail Media products globally. Drive cross-functional workstreams across Product, Technology, Operations, Commercial, and Analytics to ensure clear accountability. Maintain live dependency maps and risk registers, establishing clear escalation paths for program blockers. Treat each launch as a structured learning cycle, instrument rollouts to capture what works, run retrospectives with discipline, and feed findings back into improved delivery processes. Lead market readiness assessments and conduct final go/no-go evaluations before each market launch. Build high-visibility delivery plans, including roadmaps, Gantt charts, and performance dashboards for leadership. Optimise rollout efficiency by standardising templates, building runbooks, and capturing post-launch retrospective learnings. What will you bring to the team? Proven experience managing large-scale program or product delivery within tech or marketplace environments. Expert-level project management skills with direct experience building Gantt charts and tracking complex dependencies. Exceptional stakeholder management skills, with comfort navigating matrix organisations to drive alignment. An experimentation mindset applied to delivery itself: you treat rollout processes as hypotheses, measure what's working, and iterate your playbooks based on evidence rather than habit. Strong analytical mindset to break down complex initiatives, establish critical paths, and anticipate risks. Excellent communication skills to distil complex roadmaps into clear updates for diverse audiences. A proactive, self-starter attitude with a strong drive for execution in fast-paced, iterative environments. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Sep 20, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As our Program Delivery Manager for Retail Media, you will own the end-to-end rollout and go-live of our sponsored listings platform across all markets. Sitting at the operational heart of our retail media expansion, you will align cross-functional teams and drive flawless delivery. This role is all about living our values: to lead sequenced launches, deliver excellence in execution, and care for our collaborative partner network. Location: London (Hybrid: 3 days office, 2 days home) These are some of the key components to the position: Coordinate and manage end-to-end delivery and rollout phases for Retail Media products globally. Drive cross-functional workstreams across Product, Technology, Operations, Commercial, and Analytics to ensure clear accountability. Maintain live dependency maps and risk registers, establishing clear escalation paths for program blockers. Treat each launch as a structured learning cycle, instrument rollouts to capture what works, run retrospectives with discipline, and feed findings back into improved delivery processes. Lead market readiness assessments and conduct final go/no-go evaluations before each market launch. Build high-visibility delivery plans, including roadmaps, Gantt charts, and performance dashboards for leadership. Optimise rollout efficiency by standardising templates, building runbooks, and capturing post-launch retrospective learnings. What will you bring to the team? Proven experience managing large-scale program or product delivery within tech or marketplace environments. Expert-level project management skills with direct experience building Gantt charts and tracking complex dependencies. Exceptional stakeholder management skills, with comfort navigating matrix organisations to drive alignment. An experimentation mindset applied to delivery itself: you treat rollout processes as hypotheses, measure what's working, and iterate your playbooks based on evidence rather than habit. Strong analytical mindset to break down complex initiatives, establish critical paths, and anticipate risks. Excellent communication skills to distil complex roadmaps into clear updates for diverse audiences. A proactive, self-starter attitude with a strong drive for execution in fast-paced, iterative environments. At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Department Manager Fashion Retail Central London Salary up to 36,000 + Bonus + Benefits Are you an experienced Floor Manager, Department Manager, or Retail Manager looking for your next opportunity with a leading fashion retailer? We're recruiting an exceptional Department Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store. This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence. The Role As Department Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer. Key Responsibilities Lead, coach and develop a high-performing retail team to deliver exceptional customer service. Drive sales performance by motivating your team to achieve KPIs and commercial targets. Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards. Support the delivery of seasonal launches, promotions and visual merchandising initiatives. Monitor trading performance and use commercial insight to maximise sales opportunities. Deliver effective stock management, replenishment and inventory control. Lead by example, creating a positive and engaging culture on the shop floor. Support recruitment, onboarding and ongoing training to develop future talent. Ensure compliance with company policies, health and safety, and operational procedures. Work collaboratively with the wider management team to deliver business objectives. About You You'll be an experienced retail leader with a passion for fashion and customer experience. You'll ideally have: Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail. A proven track record of delivering sales growth and achieving KPIs. Strong leadership skills with the ability to coach, motivate and develop teams. A commercial mindset with confidence making decisions based on trading performance. Excellent communication and organisational skills. A passion for fashion, people and delivering an exceptional customer experience. Experience within fashion, premium, lifestyle or trend-led retail is highly desirable. What's on Offer Salary up to 36,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer Opportunity to develop your leadership career within a flagship environment Collaborative, fast-paced and supportive culture If you're an ambitious Department Manager looking to join a leading fashion retailer, we'd love to hear from you. Apply today with your most up-to-date CV. Floor Manager Department Manager Assistant Store Manager Retail Manager Fashion Retail Central London 36,000 + Bonus + Benefits BH36937
Sep 20, 2026
Full time
Department Manager Fashion Retail Central London Salary up to 36,000 + Bonus + Benefits Are you an experienced Floor Manager, Department Manager, or Retail Manager looking for your next opportunity with a leading fashion retailer? We're recruiting an exceptional Department Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store. This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence. The Role As Department Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer. Key Responsibilities Lead, coach and develop a high-performing retail team to deliver exceptional customer service. Drive sales performance by motivating your team to achieve KPIs and commercial targets. Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards. Support the delivery of seasonal launches, promotions and visual merchandising initiatives. Monitor trading performance and use commercial insight to maximise sales opportunities. Deliver effective stock management, replenishment and inventory control. Lead by example, creating a positive and engaging culture on the shop floor. Support recruitment, onboarding and ongoing training to develop future talent. Ensure compliance with company policies, health and safety, and operational procedures. Work collaboratively with the wider management team to deliver business objectives. About You You'll be an experienced retail leader with a passion for fashion and customer experience. You'll ideally have: Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail. A proven track record of delivering sales growth and achieving KPIs. Strong leadership skills with the ability to coach, motivate and develop teams. A commercial mindset with confidence making decisions based on trading performance. Excellent communication and organisational skills. A passion for fashion, people and delivering an exceptional customer experience. Experience within fashion, premium, lifestyle or trend-led retail is highly desirable. What's on Offer Salary up to 36,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer Opportunity to develop your leadership career within a flagship environment Collaborative, fast-paced and supportive culture If you're an ambitious Department Manager looking to join a leading fashion retailer, we'd love to hear from you. Apply today with your most up-to-date CV. Floor Manager Department Manager Assistant Store Manager Retail Manager Fashion Retail Central London 36,000 + Bonus + Benefits BH36937
PROPERTY MANAGER Trinity Estates Competitive Home Based (Leeds/Yorkshire) ROLE OVERVIEW You will manage a varied residential portfolio across Leeds and Yorkshire, with a strong emphasis on well-run low- to mid-rise developments and a number of Resident Management Companies (RMCs). You will be the trusted point of contact for leaseholders, directors and contractors, balancing great customer service with organised, compliant property management. With several RMCs in your care, you will plan and run AGMs, prepare board packs, and work closely with directors on budgets, long-term maintenance and service delivery. You'll be home based, supported by Trinity's central teams, and out on site regularly across the region to keep standards high and relationships strong. ROLE EXPECTATIONS Most days you will be communicating with residents and RMC directors, managing contractors, planning maintenance, and keeping on top of budgets, H&S and compliance. You will organise and attend meetings and AGMs, visit sites across Sheffield/West Yorkshire, and ensure clear updates and swift resolution of issues. WHAT SUCCESS LOOKS LIKE Residents and RMC directors feel informed, supported and confident in your management. AGMs and board meetings are well prepared, well run and lead to clear actions delivered on time. Properties are safe, compliant and well maintained, with proactive plans for future works. Budgets are accurate, service charges are well managed, and variances are clearly explained. Contractors deliver to agreed standards and timescales, with value demonstrated. Issues are resolved quickly, with clear, professional communication throughout. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting developments across Sheffield and West Yorkshire for inspections and reviews. Planning and delivering maintenance, instructing and managing contractors. Preparing budgets, monitoring spend and providing regular financial updates. Organising and attending AGMs/board meetings, issuing packs, minutes and follow-up actions. Managing resident and director enquiries, setting expectations and closing the loop. Ensuring health, safety and legislative compliance, maintaining accurate records. WHO THIS ROLE IS FOR You enjoy building strong relationships and communicating clearly with varied stakeholders. You are organised, proactive and comfortable prioritising a busy, mobile workload. You take ownership, follow through on actions and hold others to agreed standards. You're commercially aware, numerate and comfortable discussing budgets and plans. You thrive in a supportive, process-driven environment with room to grow. EXPERIENCE THAT HELPS Managing residential blocks or estates, ideally across multiple sites in a region. Running AGMs and working with RMC directors, including preparing packs and minutes. Coordinating contractors and maintenance programmes with a focus on H&S compliance. Handling budgets, service charges and long-term maintenance planning. Using property management systems and producing clear written updates. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to RMC relationships, AGM delivery, compliance-led site management, contractor coordination and budget stewardship We aim to complete the process within two to three weeks and communicate clearly throughout. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.
Sep 19, 2026
Full time
PROPERTY MANAGER Trinity Estates Competitive Home Based (Leeds/Yorkshire) ROLE OVERVIEW You will manage a varied residential portfolio across Leeds and Yorkshire, with a strong emphasis on well-run low- to mid-rise developments and a number of Resident Management Companies (RMCs). You will be the trusted point of contact for leaseholders, directors and contractors, balancing great customer service with organised, compliant property management. With several RMCs in your care, you will plan and run AGMs, prepare board packs, and work closely with directors on budgets, long-term maintenance and service delivery. You'll be home based, supported by Trinity's central teams, and out on site regularly across the region to keep standards high and relationships strong. ROLE EXPECTATIONS Most days you will be communicating with residents and RMC directors, managing contractors, planning maintenance, and keeping on top of budgets, H&S and compliance. You will organise and attend meetings and AGMs, visit sites across Sheffield/West Yorkshire, and ensure clear updates and swift resolution of issues. WHAT SUCCESS LOOKS LIKE Residents and RMC directors feel informed, supported and confident in your management. AGMs and board meetings are well prepared, well run and lead to clear actions delivered on time. Properties are safe, compliant and well maintained, with proactive plans for future works. Budgets are accurate, service charges are well managed, and variances are clearly explained. Contractors deliver to agreed standards and timescales, with value demonstrated. Issues are resolved quickly, with clear, professional communication throughout. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting developments across Sheffield and West Yorkshire for inspections and reviews. Planning and delivering maintenance, instructing and managing contractors. Preparing budgets, monitoring spend and providing regular financial updates. Organising and attending AGMs/board meetings, issuing packs, minutes and follow-up actions. Managing resident and director enquiries, setting expectations and closing the loop. Ensuring health, safety and legislative compliance, maintaining accurate records. WHO THIS ROLE IS FOR You enjoy building strong relationships and communicating clearly with varied stakeholders. You are organised, proactive and comfortable prioritising a busy, mobile workload. You take ownership, follow through on actions and hold others to agreed standards. You're commercially aware, numerate and comfortable discussing budgets and plans. You thrive in a supportive, process-driven environment with room to grow. EXPERIENCE THAT HELPS Managing residential blocks or estates, ideally across multiple sites in a region. Running AGMs and working with RMC directors, including preparing packs and minutes. Coordinating contractors and maintenance programmes with a focus on H&S compliance. Handling budgets, service charges and long-term maintenance planning. Using property management systems and producing clear written updates. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to RMC relationships, AGM delivery, compliance-led site management, contractor coordination and budget stewardship We aim to complete the process within two to three weeks and communicate clearly throughout. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.
Commercial Insights Analyst, Permanent At Costa Coffee, we're on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we're creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we're in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment. Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow - together, we stir up success. This newly created role sits within our Global Revenue Growth Management Centre of Excellence, driving data-led decision-making to unlock value across our global markets. The position plays a pivotal role in strengthening our end-to-end revenue management processes through advanced analytics, smart pricing expertise, and cross-functional collaboration to identify growth and efficiency opportunities. By translating complex data into clear insights and actionable recommendations, the role will help create a continuous improvement cycle that enhances performance, control, and commercial impact worldwide. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day. What you'll do Being aCommercial Insights Analystis about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be: DrivingGlobal Revenue Management performance. Lead robust analysis to support monthly reviews of proposed business changes, assess performance against agreed KPIs, and ensure delivery against Revenue Management targets through clear, data-driven recommendations. Deliver insightful product and promotional analysis. Evaluate promotional and trial performance versus KPIs, provide clear next-step proposals, and identify scalable opportunities across global markets to optimise NSR and margin. Provide pricing optimisation recommendations. Become a Smart Pricing expert, utilising Costa's Smart Pricing Tool to work with a range of Global markets, modelling price changes to providing optionality and recommendations through a data-led approach. Enhance pricing, segmentation and margin performance. Monitor internal performance across products, price, promotion and segmentation, using store and SKU-level data, alongside external and competitor data, to identify underperformance, unlock growth opportunities, and achieve margin targets. Strengthen governance, control and cross-functional alignment. Monitor cost price inputs and operational inefficiencies (e.g. over-ordering, bottom-performing stores), partner with Category Managers and cross-functional teams to resolve issues, and present clear, professional insights to drive informed decision-making and continuous improvement. Who you are: It's your unique ingredients we're interested in:? Strong commercial and financial acumen, with an understanding of pricing, promotional mechanics, margin, OI, volume, rebates and price elasticity. Experience within retail, category, finance or similar analytical environments advantageous. Advanced Excel-led analytical capability. Highly proficient in Excel as a core tool, with the ability to manipulate and interpret largedatasets and present commercial and insight-driven recommendations clearly. Effective communicator and collaborative stakeholder partner. Able to translate data into clear, accessible insights and work cross-functionally with a range of stakeholders, building strong working relationships to support informed decision-making. Organised and process-driven. Structured and detail-oriented, capable of managing multiple priorities, tracking performance and maintaining data accuracy and governance across end-to-end processes. Curious, analytical and solutions-focused mindset. Comfortable navigating complexity, able to juggle large datasets, interrogate what the data is signalling, and proactively identify risks and opportunities So, why Costa We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity-with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us t
Sep 19, 2026
Full time
Commercial Insights Analyst, Permanent At Costa Coffee, we're on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we're creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we're in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment. Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow - together, we stir up success. This newly created role sits within our Global Revenue Growth Management Centre of Excellence, driving data-led decision-making to unlock value across our global markets. The position plays a pivotal role in strengthening our end-to-end revenue management processes through advanced analytics, smart pricing expertise, and cross-functional collaboration to identify growth and efficiency opportunities. By translating complex data into clear insights and actionable recommendations, the role will help create a continuous improvement cycle that enhances performance, control, and commercial impact worldwide. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day. What you'll do Being aCommercial Insights Analystis about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be: DrivingGlobal Revenue Management performance. Lead robust analysis to support monthly reviews of proposed business changes, assess performance against agreed KPIs, and ensure delivery against Revenue Management targets through clear, data-driven recommendations. Deliver insightful product and promotional analysis. Evaluate promotional and trial performance versus KPIs, provide clear next-step proposals, and identify scalable opportunities across global markets to optimise NSR and margin. Provide pricing optimisation recommendations. Become a Smart Pricing expert, utilising Costa's Smart Pricing Tool to work with a range of Global markets, modelling price changes to providing optionality and recommendations through a data-led approach. Enhance pricing, segmentation and margin performance. Monitor internal performance across products, price, promotion and segmentation, using store and SKU-level data, alongside external and competitor data, to identify underperformance, unlock growth opportunities, and achieve margin targets. Strengthen governance, control and cross-functional alignment. Monitor cost price inputs and operational inefficiencies (e.g. over-ordering, bottom-performing stores), partner with Category Managers and cross-functional teams to resolve issues, and present clear, professional insights to drive informed decision-making and continuous improvement. Who you are: It's your unique ingredients we're interested in:? Strong commercial and financial acumen, with an understanding of pricing, promotional mechanics, margin, OI, volume, rebates and price elasticity. Experience within retail, category, finance or similar analytical environments advantageous. Advanced Excel-led analytical capability. Highly proficient in Excel as a core tool, with the ability to manipulate and interpret largedatasets and present commercial and insight-driven recommendations clearly. Effective communicator and collaborative stakeholder partner. Able to translate data into clear, accessible insights and work cross-functionally with a range of stakeholders, building strong working relationships to support informed decision-making. Organised and process-driven. Structured and detail-oriented, capable of managing multiple priorities, tracking performance and maintaining data accuracy and governance across end-to-end processes. Curious, analytical and solutions-focused mindset. Comfortable navigating complexity, able to juggle large datasets, interrogate what the data is signalling, and proactively identify risks and opportunities So, why Costa We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity-with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us t
Cluster Manager Fashion Retail Swindon £42,500 + Benefits Are you an experienced Cluster Manager or Area Manager looking for your next challenge? We're recruiting for a Cluster Manager to oversee a portfolio of fashion stores for an established multi-brand retail business, based in Swindon. This is a hands-on, commercially focused role where you'll lead Store Managers, drive sales and KPIs, an click apply for full job details
Sep 19, 2026
Full time
Cluster Manager Fashion Retail Swindon £42,500 + Benefits Are you an experienced Cluster Manager or Area Manager looking for your next challenge? We're recruiting for a Cluster Manager to oversee a portfolio of fashion stores for an established multi-brand retail business, based in Swindon. This is a hands-on, commercially focused role where you'll lead Store Managers, drive sales and KPIs, an click apply for full job details
Head of Store Visual Merchandising Flagship Fashion Store Central London 45,000 + Bonus + Benefits Are you an experienced Visual Merchandising Manager, Senior Visual Merchandiser or Head of Store VM looking for your next challenge within a leading fashion retailer? We're recruiting for a Head of Store Visual Merchandising to be based within a high-profile flagship store in Central London . This is a hands-on, store-based leadership role , responsible for the visual presentation, customer experience and commercial performance of the flagship. You'll lead and develop a talented in-store VM team, bringing the brand to life across the shop floor, windows and key customer touchpoints. This is not a Head Office-based visual merchandising role . We're looking for someone who enjoys being on the shop floor, working closely with the wider store leadership team and using commercial insight to continually improve the customer experience. The Role As Head of Store Visual Merchandising, you'll take ownership of the day-to-day visual direction of the flagship store , ensuring it consistently reflects the brand while delivering strong commercial results. You'll lead, coach and inspire the in-store Visual Merchandising team, working closely with the Store Manager and wider retail leadership to deliver seasonal campaigns, launches and key commercial initiatives. Key Responsibilities Lead and inspire the in-store Visual Merchandising team , setting high standards and developing the team. Own the visual presentation and execution of the flagship store , ensuring the brand comes to life across every area. Deliver windows, displays, product presentations and seasonal campaigns to an exceptional standard. Work closely with the Store Manager and wider retail team to ensure VM activity supports commercial priorities. Use sales performance, customer behaviour and KPIs to inform product placement, layouts and visual decisions. Lead seasonal launches, promotional activity and new product drops within the store. Conduct regular floor walks and continually identify opportunities to improve the customer journey and commercial performance. Keep the store visually fresh, relevant and aligned to current fashion and retail trends. Coach the wider store team on visual standards and ensure consistency across the customer journey. Support wider projects including new store openings, refits, relocations and concept launches where required. Work collaboratively with Head Office teams including Buying, Merchandising, Marketing and Retail Operations. About You You'll be an experienced store-based Visual Merchandising leader with a genuine passion for fashion retail and a strong understanding of how great VM can influence customer experience and sales. You'll ideally have: Experience as a Head of Store VM, Visual Merchandising Manager, Senior Visual Merchandiser or similar . Strong experience leading and developing an in-store VM team. A proven track record of working within a large-format, flagship or high-profile retail environment . A strong commercial mindset, with the ability to use sales data and KPIs to influence visual decisions. Excellent organisation and planning skills within a fast-paced retail environment. A passion for fashion, trends, customer experience and outstanding store standards. The confidence to work collaboratively with Store Managers, Retail Directors and Head Office teams. Experience within fashion, premium, lifestyle or trend-led retail. What's on Offer Salary up to 45,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer The opportunity to lead VM within a high-profile Central London flagship store A hands-on role with real ownership of the store's visual identity and customer experience Collaborative and creative retail environment If you're an ambitious Visual Merchandising leader who loves being on the shop floor and wants to take ownership of a flagship store , we'd love to hear from you. Apply today with your most up-to-date CV. Head of Store Visual Merchandising Head of Store VM Visual Merchandising Manager Senior Visual Merchandiser Flagship Store Fashion Retail Central London 45,000 + Bonus + Benefits BH36935
Sep 19, 2026
Full time
Head of Store Visual Merchandising Flagship Fashion Store Central London 45,000 + Bonus + Benefits Are you an experienced Visual Merchandising Manager, Senior Visual Merchandiser or Head of Store VM looking for your next challenge within a leading fashion retailer? We're recruiting for a Head of Store Visual Merchandising to be based within a high-profile flagship store in Central London . This is a hands-on, store-based leadership role , responsible for the visual presentation, customer experience and commercial performance of the flagship. You'll lead and develop a talented in-store VM team, bringing the brand to life across the shop floor, windows and key customer touchpoints. This is not a Head Office-based visual merchandising role . We're looking for someone who enjoys being on the shop floor, working closely with the wider store leadership team and using commercial insight to continually improve the customer experience. The Role As Head of Store Visual Merchandising, you'll take ownership of the day-to-day visual direction of the flagship store , ensuring it consistently reflects the brand while delivering strong commercial results. You'll lead, coach and inspire the in-store Visual Merchandising team, working closely with the Store Manager and wider retail leadership to deliver seasonal campaigns, launches and key commercial initiatives. Key Responsibilities Lead and inspire the in-store Visual Merchandising team , setting high standards and developing the team. Own the visual presentation and execution of the flagship store , ensuring the brand comes to life across every area. Deliver windows, displays, product presentations and seasonal campaigns to an exceptional standard. Work closely with the Store Manager and wider retail team to ensure VM activity supports commercial priorities. Use sales performance, customer behaviour and KPIs to inform product placement, layouts and visual decisions. Lead seasonal launches, promotional activity and new product drops within the store. Conduct regular floor walks and continually identify opportunities to improve the customer journey and commercial performance. Keep the store visually fresh, relevant and aligned to current fashion and retail trends. Coach the wider store team on visual standards and ensure consistency across the customer journey. Support wider projects including new store openings, refits, relocations and concept launches where required. Work collaboratively with Head Office teams including Buying, Merchandising, Marketing and Retail Operations. About You You'll be an experienced store-based Visual Merchandising leader with a genuine passion for fashion retail and a strong understanding of how great VM can influence customer experience and sales. You'll ideally have: Experience as a Head of Store VM, Visual Merchandising Manager, Senior Visual Merchandiser or similar . Strong experience leading and developing an in-store VM team. A proven track record of working within a large-format, flagship or high-profile retail environment . A strong commercial mindset, with the ability to use sales data and KPIs to influence visual decisions. Excellent organisation and planning skills within a fast-paced retail environment. A passion for fashion, trends, customer experience and outstanding store standards. The confidence to work collaboratively with Store Managers, Retail Directors and Head Office teams. Experience within fashion, premium, lifestyle or trend-led retail. What's on Offer Salary up to 45,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer The opportunity to lead VM within a high-profile Central London flagship store A hands-on role with real ownership of the store's visual identity and customer experience Collaborative and creative retail environment If you're an ambitious Visual Merchandising leader who loves being on the shop floor and wants to take ownership of a flagship store , we'd love to hear from you. Apply today with your most up-to-date CV. Head of Store Visual Merchandising Head of Store VM Visual Merchandising Manager Senior Visual Merchandiser Flagship Store Fashion Retail Central London 45,000 + Bonus + Benefits BH36935
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you. We are looking for an experienced Senior HR Advisor to support the U.K. & Ireland growth strategy by ensuring our people are fully equipped and motivated to deliver results whilst continually supporting an engaging environment for them to work in. This is a fully generalist HR role, assisting the HR Director to support Managers to inspire and engage our people to perform and in the ASICS way, such as dealing with all HR and Facilities related matters within the U.K. & Ireland, from daily administration tasks to executing advanced HR support. You will mentor and guide the HR Advisor and you will be commercially strong and culturally open-minded - an HR professional with strong relationship skills who understands the wholesale and retail context and the pressures and day-to-day demands. Here at ASICS, we welcome diversity in our people, their backgrounds and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification. Does this sound like you? You're a team player. Working with others and supporting others brings out the best in your abilities. You're proactive. You identify and pursue opportunities. You're strong-willed. You thrive when presented with problem-solving opportunities. You're conscientious. You show great self-awareness when working with others. You're thorough. You pride yourself on your accurate and careful approach. You're a multitasker. You thrive on being busy with a wide variety of tasks across the full HR and Facilities scope. You're commercially savvy. You understand business context and the impact of HR on delivering results How you'll help us. Based in our UK and Ireland head office in Warrington, reporting to the HR Director, as part of the role, you'll be responsible for: Providing expert advice and guidance to Managers and employees on HR policies, procedures and employment legislation Managing and supporting employee relations cases (i.e. disciplinary, grievance, capability and absence through to resolution. Assisting the development of HR policies & procedures and adapting European HR guidelines to meet local market needs (including European HR policies, benefits, bonus schemes and other people related policies); Supporting recruitment processes, including job descriptions, interviewing and onboarding. Assisting and contributing to organisational development initiatives, including performance management, training and development and succession planning. Promoting equality and diversity as part of the culture of the organization. Keep up to date with latest employment legislation. Assisting with annual merit and salary review process. Creating new and fresh engagement activities in line with 'sound mind sound body philosophy'. Coordinating training requirements, facilitating the roll out of European programmes and organising training with Head Office and external training companies. Delivering training sessions to upskill the teams. Helps Managers to drive a feedback and performance culture More about you: Service minded approach to your work Great written and verbal communication skills Able to build robust plans through times of change and uncertainty Able to respond and act quickly to business needs Builds strong relationships and trust Adopts a common sense approach with the ability to move from one task to another with ease Flexibility to travel within assigned area It is essential that you are an experienced HR professional and have worked as either HR Officer or HR Advisor level previously We are ASICS. And our five letters have meaning. 'Anima Sana in Corpore Sano' or a Sound Mind in a Sound Body. We're committed to supporting more people to experience the transformative power of movement. So, this is your chance to join a truly purpose-driven brand and become part of a family. You will join a company focused on creating an inclusive environment that fosters diversity and individualism, healthy bodies, and healthy minds.
Sep 19, 2026
Full time
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you. We are looking for an experienced Senior HR Advisor to support the U.K. & Ireland growth strategy by ensuring our people are fully equipped and motivated to deliver results whilst continually supporting an engaging environment for them to work in. This is a fully generalist HR role, assisting the HR Director to support Managers to inspire and engage our people to perform and in the ASICS way, such as dealing with all HR and Facilities related matters within the U.K. & Ireland, from daily administration tasks to executing advanced HR support. You will mentor and guide the HR Advisor and you will be commercially strong and culturally open-minded - an HR professional with strong relationship skills who understands the wholesale and retail context and the pressures and day-to-day demands. Here at ASICS, we welcome diversity in our people, their backgrounds and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification. Does this sound like you? You're a team player. Working with others and supporting others brings out the best in your abilities. You're proactive. You identify and pursue opportunities. You're strong-willed. You thrive when presented with problem-solving opportunities. You're conscientious. You show great self-awareness when working with others. You're thorough. You pride yourself on your accurate and careful approach. You're a multitasker. You thrive on being busy with a wide variety of tasks across the full HR and Facilities scope. You're commercially savvy. You understand business context and the impact of HR on delivering results How you'll help us. Based in our UK and Ireland head office in Warrington, reporting to the HR Director, as part of the role, you'll be responsible for: Providing expert advice and guidance to Managers and employees on HR policies, procedures and employment legislation Managing and supporting employee relations cases (i.e. disciplinary, grievance, capability and absence through to resolution. Assisting the development of HR policies & procedures and adapting European HR guidelines to meet local market needs (including European HR policies, benefits, bonus schemes and other people related policies); Supporting recruitment processes, including job descriptions, interviewing and onboarding. Assisting and contributing to organisational development initiatives, including performance management, training and development and succession planning. Promoting equality and diversity as part of the culture of the organization. Keep up to date with latest employment legislation. Assisting with annual merit and salary review process. Creating new and fresh engagement activities in line with 'sound mind sound body philosophy'. Coordinating training requirements, facilitating the roll out of European programmes and organising training with Head Office and external training companies. Delivering training sessions to upskill the teams. Helps Managers to drive a feedback and performance culture More about you: Service minded approach to your work Great written and verbal communication skills Able to build robust plans through times of change and uncertainty Able to respond and act quickly to business needs Builds strong relationships and trust Adopts a common sense approach with the ability to move from one task to another with ease Flexibility to travel within assigned area It is essential that you are an experienced HR professional and have worked as either HR Officer or HR Advisor level previously We are ASICS. And our five letters have meaning. 'Anima Sana in Corpore Sano' or a Sound Mind in a Sound Body. We're committed to supporting more people to experience the transformative power of movement. So, this is your chance to join a truly purpose-driven brand and become part of a family. You will join a company focused on creating an inclusive environment that fosters diversity and individualism, healthy bodies, and healthy minds.
About The Role Optimise the commercial viability and performance of the property through the implementation of quality operational and fiscal management, marketing, customer care and management of risk. Contribute to the asset performance through the implementation of specific objectives and initiatives set out in the asset and business plans. About The Role Optimise the commercial viability and performance of the property through the implementation of quality operational and fiscal management, marketing, customer care and management of risk. Contribute to the asset performance through the implementation of specific objectives and initiatives set out in the asset and business plans. Role Specific Particulars The property is an iconic premises located in the London Bridge area. The successful candidate will be part of a site team of 2 and will be an essential asset to the property, colleagues, clients and occupiers. What You'll Do People Conduct regular performance reviews with the team, to include setting and reviewing of objectives and development plans. Where relevant, ensure performance management process is implemented in a timely manner. Identify and implement plans to ensure the development of the team, including succession planning and training activities. Recruit and select employees to ensure that the team structure and capability meets current and future needs and the achievement of budget and business plan targets. Ensure adherence to policies, processes and procedures across the property. Commerciality Manage and operate the property as a commercial business venture in accordance with the agreed Asset strategy. Create and implement a business plan and strategic direction in line with the Clients' overall business objectives. To develop and maintain a positive image of the building in its location, ensuring that it has an image to match the Asset Management Strategy. Implement and support where necessary agreed Brand values. To implement and develop a premier properties approach to the management of the property. To implement recommendations from customer feedback provided through the premier properties annual customer survey. Explore opportunities to enable the Centre to provide superior service to occupiers' e.g. consistent and visible level of occupier liaison. Explore and generate new business opportunities/channels within the market place to ensure an increase in the commercial performance of the property. Maintain an up to date knowledge and awareness of market practices and legislation affecting centre management, adopting a proactive approach to changing market conditions. Ensure surveying colleagues are appraised of requests for tenant alternations, approving as appropriate, tenant applications for minor alterations and ensuring all works are carried out in accordance with the consent granted. Oversee the delivery of an agreed marketing strategy and liaising with the tenants/merchants associations as required. Regularly monitor and report on competition activity within the catchment area affecting the Centre including reviewing any significant planning applications submitted to the local planning authority. Encourage maximum positive local press and media coverage through the management of good press relations and acting as the local spokesperson, as required. Participate in and influence local community matters for the benefit of the Centre through local chambers of trade and other relevant bodies. Inform surveying colleagues of any matters regarding the local/regional economy, transportation and planning issues that may affect the Centre. To be responsible for the drafting, control and reporting of service charge budget and expenditure for the site(s) in accordance with the agreed KPIs and RICS Service Charge Code. Compliance To tender and place contracts for services relating to the site(s) and manage appointed contracts against agreed KPI's. Ensure procurement is carried out in line with company policy. To monitor all activities relating to the site(s), reporting and taking action as appropriate. Conduct regular inspections of the building fabric and take appropriate action when required. To work with key stakeholders and external consultants in ensuring a maintenance and repair programme is in place. To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required. To be responsible for Health and Safety compliance on site, and the maintenance of records and the Meridian system. To be responsible for Environmental management on site, in compliance with CBREMS/client policies. Be aware of, and ensure compliance with, CBRE's Sustainability standards and set and implement an appropriate strategy for the Centre for environmental and Corporate Social Responsibility (CSR) obligations. Maintain and review as necessary, the Centre Disaster Recovery and Major Incident Management Plan, ensuring occupiers and team are fully briefed on evacuation and emergency procedures and, in the event of a major incident occurring, to comply with relevant internal procedures. To liaise with local authorities as appropriate. Quality Control To nurture and develop an effective working relationship with the tenants and ensure operational queries raised by them are dealt with efficiently. To chair where relevant tenant meetings, and to participate accordingly, both individual and group. To proactively manage risk and deal with insurance issues on site. To ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders. To manage major work programmes on site, acting as the liaison point for all parties involved. To produce regular reports to operational team as required. Develop and foster a "partnership" approach and maintain regular liaison with occupiers, both formally and informally, through tenant/merchant association meetings in order to drive sales, optimise performance and ensure feedback on tenant performance is provided. Ensure occupier welcome packs and guides are produced, maintained and distributed as appropriate. This should include shopfitting and fit out design, operational issues and centre rules and regulations to all new occupiers, assignees, sub-lessees etc. To liaise with local authorities as appropriate Through the provision of high standards of customer facilities, services and bespoke initiatives promote customer loyalty by exceeding customer expectation, encourage repeat visits and increase customer dwell time and spend. Other Any other duties as directed by your Line Manager. What You'll Need: Proven track record of developing and effectively managing a team. Experience of delivering financial targets. Proven ability to understand and interpret the local market environment and formulate business development plans accordingly. Ability to work with a broad spectrum of internal and external contacts. Proven track record in large property, Centre or Retail Management or a service driven environment. IOSH (NEBOSH, preferred). Up to date knowledge of legislation relating to property management. Able to build and maintain client relationships as well as other parts of the wider team. Understand the client's investment objectives. Able to build and maintain tenant/customer relationships. Able to build and maintain supplier relationships. Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements. Be able to specify services, tender contracts and select service providers. Know and be able to apply legislation and policies relating to Health and Safety. Know and be able to apply legislation and policies relating to Environmental protection. Understand insurance relating to buildings and the FSA regulations. Understand the law relating to TUPE. Understand and apply all procedures relating to work activities. Able to use IT software such as Word, Excel, and databases, Understand and use industry/CBRE specific IT applications. Able to delegate, supervise and develop junior team members. Able to work as part of a team, supporting other team members and recognising the work of others. Analytical Thinking Commercial Awareness Concern for Impact Customer Focused Decision Making Motivating Others People Development Planning and Organising Results Focused Team Working Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions . click apply for full job details
Sep 19, 2026
Full time
About The Role Optimise the commercial viability and performance of the property through the implementation of quality operational and fiscal management, marketing, customer care and management of risk. Contribute to the asset performance through the implementation of specific objectives and initiatives set out in the asset and business plans. About The Role Optimise the commercial viability and performance of the property through the implementation of quality operational and fiscal management, marketing, customer care and management of risk. Contribute to the asset performance through the implementation of specific objectives and initiatives set out in the asset and business plans. Role Specific Particulars The property is an iconic premises located in the London Bridge area. The successful candidate will be part of a site team of 2 and will be an essential asset to the property, colleagues, clients and occupiers. What You'll Do People Conduct regular performance reviews with the team, to include setting and reviewing of objectives and development plans. Where relevant, ensure performance management process is implemented in a timely manner. Identify and implement plans to ensure the development of the team, including succession planning and training activities. Recruit and select employees to ensure that the team structure and capability meets current and future needs and the achievement of budget and business plan targets. Ensure adherence to policies, processes and procedures across the property. Commerciality Manage and operate the property as a commercial business venture in accordance with the agreed Asset strategy. Create and implement a business plan and strategic direction in line with the Clients' overall business objectives. To develop and maintain a positive image of the building in its location, ensuring that it has an image to match the Asset Management Strategy. Implement and support where necessary agreed Brand values. To implement and develop a premier properties approach to the management of the property. To implement recommendations from customer feedback provided through the premier properties annual customer survey. Explore opportunities to enable the Centre to provide superior service to occupiers' e.g. consistent and visible level of occupier liaison. Explore and generate new business opportunities/channels within the market place to ensure an increase in the commercial performance of the property. Maintain an up to date knowledge and awareness of market practices and legislation affecting centre management, adopting a proactive approach to changing market conditions. Ensure surveying colleagues are appraised of requests for tenant alternations, approving as appropriate, tenant applications for minor alterations and ensuring all works are carried out in accordance with the consent granted. Oversee the delivery of an agreed marketing strategy and liaising with the tenants/merchants associations as required. Regularly monitor and report on competition activity within the catchment area affecting the Centre including reviewing any significant planning applications submitted to the local planning authority. Encourage maximum positive local press and media coverage through the management of good press relations and acting as the local spokesperson, as required. Participate in and influence local community matters for the benefit of the Centre through local chambers of trade and other relevant bodies. Inform surveying colleagues of any matters regarding the local/regional economy, transportation and planning issues that may affect the Centre. To be responsible for the drafting, control and reporting of service charge budget and expenditure for the site(s) in accordance with the agreed KPIs and RICS Service Charge Code. Compliance To tender and place contracts for services relating to the site(s) and manage appointed contracts against agreed KPI's. Ensure procurement is carried out in line with company policy. To monitor all activities relating to the site(s), reporting and taking action as appropriate. Conduct regular inspections of the building fabric and take appropriate action when required. To work with key stakeholders and external consultants in ensuring a maintenance and repair programme is in place. To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required. To be responsible for Health and Safety compliance on site, and the maintenance of records and the Meridian system. To be responsible for Environmental management on site, in compliance with CBREMS/client policies. Be aware of, and ensure compliance with, CBRE's Sustainability standards and set and implement an appropriate strategy for the Centre for environmental and Corporate Social Responsibility (CSR) obligations. Maintain and review as necessary, the Centre Disaster Recovery and Major Incident Management Plan, ensuring occupiers and team are fully briefed on evacuation and emergency procedures and, in the event of a major incident occurring, to comply with relevant internal procedures. To liaise with local authorities as appropriate. Quality Control To nurture and develop an effective working relationship with the tenants and ensure operational queries raised by them are dealt with efficiently. To chair where relevant tenant meetings, and to participate accordingly, both individual and group. To proactively manage risk and deal with insurance issues on site. To ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders. To manage major work programmes on site, acting as the liaison point for all parties involved. To produce regular reports to operational team as required. Develop and foster a "partnership" approach and maintain regular liaison with occupiers, both formally and informally, through tenant/merchant association meetings in order to drive sales, optimise performance and ensure feedback on tenant performance is provided. Ensure occupier welcome packs and guides are produced, maintained and distributed as appropriate. This should include shopfitting and fit out design, operational issues and centre rules and regulations to all new occupiers, assignees, sub-lessees etc. To liaise with local authorities as appropriate Through the provision of high standards of customer facilities, services and bespoke initiatives promote customer loyalty by exceeding customer expectation, encourage repeat visits and increase customer dwell time and spend. Other Any other duties as directed by your Line Manager. What You'll Need: Proven track record of developing and effectively managing a team. Experience of delivering financial targets. Proven ability to understand and interpret the local market environment and formulate business development plans accordingly. Ability to work with a broad spectrum of internal and external contacts. Proven track record in large property, Centre or Retail Management or a service driven environment. IOSH (NEBOSH, preferred). Up to date knowledge of legislation relating to property management. Able to build and maintain client relationships as well as other parts of the wider team. Understand the client's investment objectives. Able to build and maintain tenant/customer relationships. Able to build and maintain supplier relationships. Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements. Be able to specify services, tender contracts and select service providers. Know and be able to apply legislation and policies relating to Health and Safety. Know and be able to apply legislation and policies relating to Environmental protection. Understand insurance relating to buildings and the FSA regulations. Understand the law relating to TUPE. Understand and apply all procedures relating to work activities. Able to use IT software such as Word, Excel, and databases, Understand and use industry/CBRE specific IT applications. Able to delegate, supervise and develop junior team members. Able to work as part of a team, supporting other team members and recognising the work of others. Analytical Thinking Commercial Awareness Concern for Impact Customer Focused Decision Making Motivating Others People Development Planning and Organising Results Focused Team Working Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions . click apply for full job details
Freelance Project Manager - Retail Fit Out Initial Location: Birmingham / West Midlands Future Projects: Predominantly Midlands, with projects in Scotland & Reading to follow Start Date: 28th September 2026 Initial Project: Global Sports Brand Store Fit Out - 7 weeks / £500k Duration: Ongoing work through the remainder of 2026 into 2027 Contract: Freelance Travel & Accommodation: Covered where required The Opportunity Due to a strong pipeline of secured retail projects, our client, an established fit-out and refurbishment contractor, is looking for an experienced Freelance Project Manager to join the business and support a growing workload through the remainder of 2026. The first project will be a £500k store fit out for a global sports brand in Birmingham, commencing on 28th September with a 7-week programme. Following this, there is a strong pipeline of further retail projects, with the majority of the workload expected to remain across Birmingham and the wider Midlands. There will also be projects in Scotland and Reading over the next 4-5 months, so candidates must be comfortable travelling and staying away when required. The workload will initially involve taking ownership of individual schemes before progressing into the management of multiple live retail projects at the same time. The Role Working closely with the Contracts Director and senior management team, you will be responsible for the successful delivery of fast-paced retail fit-out and refurbishment projects, generally ranging between £400k-£600k. Responsibilities will include: Managing fast-track retail fit-out and refurbishment projects from start through to completion. Initially overseeing a £500k global sports brand fit out in Birmingham. Progressing into managing multiple live projects simultaneously. Producing, updating and managing project programmes using Microsoft Project. Coordinating Site Managers, subcontractors, suppliers and specialist trades. Managing projects against programme, budget and quality targets. Liaising directly with clients and maintaining strong working relationships. Monitoring project costs and maintaining good commercial awareness. Providing regular progress and programme updates to senior management. Managing resources across multiple projects and locations. Ensuring health & safety standards are maintained throughout delivery. What We're Looking For Applicants must have: Minimum 3 years' experience working as a Project Manager, ideally within fit out and refurbishment. Strong retail / shop fit-out experience - essential. Experience delivering fast-track retail projects of a similar value. Proven experience running multiple projects at the same time. Strong working knowledge of Microsoft Project - essential. Ability to confidently produce, update and manage construction programmes. Strong client-facing and stakeholder management skills. Good commercial understanding of project costs and performance. Willingness to travel nationwide and stay away from home when required. Ideally based within a sensible travelling distance of Birmingham / the Midlands, due to the volume of upcoming work in the region. Ability to work independently and take full ownership of project delivery. What's on Offer? Secured workload through the remainder of 2026. Initial £500k retail fit-out for a global sports brand in Birmingham, starting 28th September. Strong pipeline of further work across Birmingham and the wider Midlands. Additional projects in Scotland and Reading over the next 4-5 months. Travel and accommodation expenses covered where required. Opportunity for ongoing freelance work with an established fit-out contractor. Interviews taking place next week. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 19, 2026
Full time
Freelance Project Manager - Retail Fit Out Initial Location: Birmingham / West Midlands Future Projects: Predominantly Midlands, with projects in Scotland & Reading to follow Start Date: 28th September 2026 Initial Project: Global Sports Brand Store Fit Out - 7 weeks / £500k Duration: Ongoing work through the remainder of 2026 into 2027 Contract: Freelance Travel & Accommodation: Covered where required The Opportunity Due to a strong pipeline of secured retail projects, our client, an established fit-out and refurbishment contractor, is looking for an experienced Freelance Project Manager to join the business and support a growing workload through the remainder of 2026. The first project will be a £500k store fit out for a global sports brand in Birmingham, commencing on 28th September with a 7-week programme. Following this, there is a strong pipeline of further retail projects, with the majority of the workload expected to remain across Birmingham and the wider Midlands. There will also be projects in Scotland and Reading over the next 4-5 months, so candidates must be comfortable travelling and staying away when required. The workload will initially involve taking ownership of individual schemes before progressing into the management of multiple live retail projects at the same time. The Role Working closely with the Contracts Director and senior management team, you will be responsible for the successful delivery of fast-paced retail fit-out and refurbishment projects, generally ranging between £400k-£600k. Responsibilities will include: Managing fast-track retail fit-out and refurbishment projects from start through to completion. Initially overseeing a £500k global sports brand fit out in Birmingham. Progressing into managing multiple live projects simultaneously. Producing, updating and managing project programmes using Microsoft Project. Coordinating Site Managers, subcontractors, suppliers and specialist trades. Managing projects against programme, budget and quality targets. Liaising directly with clients and maintaining strong working relationships. Monitoring project costs and maintaining good commercial awareness. Providing regular progress and programme updates to senior management. Managing resources across multiple projects and locations. Ensuring health & safety standards are maintained throughout delivery. What We're Looking For Applicants must have: Minimum 3 years' experience working as a Project Manager, ideally within fit out and refurbishment. Strong retail / shop fit-out experience - essential. Experience delivering fast-track retail projects of a similar value. Proven experience running multiple projects at the same time. Strong working knowledge of Microsoft Project - essential. Ability to confidently produce, update and manage construction programmes. Strong client-facing and stakeholder management skills. Good commercial understanding of project costs and performance. Willingness to travel nationwide and stay away from home when required. Ideally based within a sensible travelling distance of Birmingham / the Midlands, due to the volume of upcoming work in the region. Ability to work independently and take full ownership of project delivery. What's on Offer? Secured workload through the remainder of 2026. Initial £500k retail fit-out for a global sports brand in Birmingham, starting 28th September. Strong pipeline of further work across Birmingham and the wider Midlands. Additional projects in Scotland and Reading over the next 4-5 months. Travel and accommodation expenses covered where required. Opportunity for ongoing freelance work with an established fit-out contractor. Interviews taking place next week. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
General Store Manager Weymouth Our Client is one of the largest and most progressive food retailers in the UK with an annual turnover in excess of 9 billion. Due to continued growth and internal promotions we are now recruiting for a General Store Managers to join their team in the Weymouth area. As a General Store Manager you will be accountable for the day to day operational performance of your store and everyone within it. You, along with your leadership team will be responsible for the profitable delivery of a multi million pound business. As a General Store Manager you will be commercially focussed with the proven ability to know what adds value to your business and customers. You will be expected to minimise controllable costs and maximise cash profit and customer satisfaction. Your role will involve the development of your Deputy Manager and shop floor team whilst ensuring that the business grows organically through effective delegation, training and development. As a General Store Manager you will drive excellent customer service and experience, engaging with them to understand their requirements, obtaining feedback to improve your operation and promoting your business and brand at all times. You will take on feedback and pass it on, learning from mistakes and driving a culture of continuous improvement. About you: You will currently work within a senior managerial role, ideally as a Store Manager, General Manager, Area manager or large format Deputy Manager within a fast paced, volume driven business, ideally within the food retail sector. You will have a proven track record of profitable sales growth and delivery of company objectives whilst delivering customer excellence at all times. As a Store Manager, General Manager or Area Manager you will be hands on in your operational style but with the ability to look at your business strategically and focus on short, medium and long term plans. What's on offer? Attractive base salary Car Allowance Bonus Pension Healthcare Additional Benefits BH36944
Sep 19, 2026
Full time
General Store Manager Weymouth Our Client is one of the largest and most progressive food retailers in the UK with an annual turnover in excess of 9 billion. Due to continued growth and internal promotions we are now recruiting for a General Store Managers to join their team in the Weymouth area. As a General Store Manager you will be accountable for the day to day operational performance of your store and everyone within it. You, along with your leadership team will be responsible for the profitable delivery of a multi million pound business. As a General Store Manager you will be commercially focussed with the proven ability to know what adds value to your business and customers. You will be expected to minimise controllable costs and maximise cash profit and customer satisfaction. Your role will involve the development of your Deputy Manager and shop floor team whilst ensuring that the business grows organically through effective delegation, training and development. As a General Store Manager you will drive excellent customer service and experience, engaging with them to understand their requirements, obtaining feedback to improve your operation and promoting your business and brand at all times. You will take on feedback and pass it on, learning from mistakes and driving a culture of continuous improvement. About you: You will currently work within a senior managerial role, ideally as a Store Manager, General Manager, Area manager or large format Deputy Manager within a fast paced, volume driven business, ideally within the food retail sector. You will have a proven track record of profitable sales growth and delivery of company objectives whilst delivering customer excellence at all times. As a Store Manager, General Manager or Area Manager you will be hands on in your operational style but with the ability to look at your business strategically and focus on short, medium and long term plans. What's on offer? Attractive base salary Car Allowance Bonus Pension Healthcare Additional Benefits BH36944
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. Position Summary The Director of International Store Development will lead the end-to-end execution of SKIMS' international retail development strategy across owned retail, wholesale shop-in-shops, franchise locations, pop-ups, and brand activations. This is a highly cross-functional leadership role focused on delivering world-class retail environments that faithfully execute the SKIMS brand vision while ensuring projects are completed on time, within budget, and to the highest operational standards. This is not an architectural or creative design role. Instead, the Director serves as the commercial and operational owner of a high number of store development projects, translating creative concepts into executable plans, managing multiple stakeholders, mitigating risk, and driving flawless delivery across international markets. The ideal candidate is an exceptional project leader with deep retail development experience, outstanding organizational skills, strong commercial awareness, and the executive presence to confidently influence senior leadership in a fast-moving, high-growth environment. Key Responsibilities Global Store Development Lead the execution of international store development projects from site approval through grand opening. Oversee the development of owned retail stores, wholesale environments, franchise locations, pop-up experiences, and temporary brand activations. Translate the approved creative vision into operationally successful retail environments while preserving brand integrity. Develop and manage comprehensive project schedules, budgets, risk assessments, and critical milestones. Ensure projects are delivered on time, within budget, and aligned with company objectives. Cross-Functional Leadership Partner closely with Real Estate, Retail Operations, Design, Visual Merchandising, Construction, Finance, Procurement, Legal, IT, Security, and regional leadership teams. Coordinate internal and external partners including landlords, consultants, contractors, vendors, franchise partners, and wholesale accounts. Drive accountability across cross-functional teams, proactively identifying roadblocks and implementing solutions. Build strong working relationships across global markets while adapting execution to local requirements. Operational Excellence Champion operational functionality throughout every development project, ensuring stores support exceptional customer experiences and efficient team operations. Evaluate store layouts and facility flow to maximize productivity, customer journey, back-of-house efficiency, and long-term operational scalability. Establish and continuously improve development processes, project governance, and execution standards. Identify opportunities to improve speed, cost efficiency, and consistency across international projects by leveraging technology, systems, and software solutions that enhance operational effectiveness and scalability. Commercial & Strategic Planning Apply strong commercial judgment when evaluating development decisions, balancing customer experience, operational efficiency, budget, and long-term business objectives. Support feasibility assessments and project planning for new market expansion. Partner with Finance and Real Estate to develop accurate project budgets and capital forecasts. Monitor project performance and communicate risks, opportunities, and financial impacts to leadership. Leadership & Communication Present project updates, timelines, budgets, and key decisions to executive leadership with confidence and clarity. Create executive-level reporting that provides visibility into project status, risks, and critical milestones. Influence stakeholders across multiple functions while maintaining momentum in a fast-paced environment. Foster a culture of accountability, collaboration, and continuous improvement. Skills, Knowledge and Expertise Bachelor's degree in Business, Construction Management, Real Estate, Project Management, or a related discipline. 8+ years of experience in retail store development, project management, construction management, or retail operations. Experience supporting international retail expansion across owned stores, wholesale, franchise, pop-ups, and experiential activations. Working knowledge of commercial real estate development and retail construction processes. Proven ability to manage multiple complex projects simultaneously across global markets. Strong understanding of retail operations, facility planning, and customer flow. Demonstrated success managing budgets, schedules, vendors, and cross-functional stakeholders. Exceptional project management, planning, and organizational skills. Experience presenting to senior executives and influencing cross-functional leadership. Strong financial acumen with the ability to balance commercial priorities and operational execution. Willingness to travel internationally as business needs require. Preferred Experience Experience supporting high-growth consumer brands. Exposure to international retail expansion across EMEA, APAC, and North America. Experience working with franchise partners and wholesale retailers. Familiarity with global permitting, landlord coordination, and international project execution. PMP certification or equivalent project management credentials are a plus. What We're Looking For The ideal candidate is: An exceptional project manager who thrives in complexity and fast-paced environments. Highly organized, detail-oriented, and execution-focused. Commercially minded, balancing operational excellence with business objectives. Confident, polished, and comfortable presenting to executive leadership. Calm under pressure and capable of managing competing priorities with urgency. A collaborative leader who knows how to influence without direct authority. Solutions-oriented, proactive, and adaptable in a rapidly scaling global organization. Passionate about creating exceptional retail experiences through disciplined execution rather than creative design. Benefits, Culture and Perks Private Medical Insurance (PMI) Group Life Assurance Income Protection Critical Illness Pension Scheme Modern Health ClassPass
Sep 19, 2026
Full time
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. Position Summary The Director of International Store Development will lead the end-to-end execution of SKIMS' international retail development strategy across owned retail, wholesale shop-in-shops, franchise locations, pop-ups, and brand activations. This is a highly cross-functional leadership role focused on delivering world-class retail environments that faithfully execute the SKIMS brand vision while ensuring projects are completed on time, within budget, and to the highest operational standards. This is not an architectural or creative design role. Instead, the Director serves as the commercial and operational owner of a high number of store development projects, translating creative concepts into executable plans, managing multiple stakeholders, mitigating risk, and driving flawless delivery across international markets. The ideal candidate is an exceptional project leader with deep retail development experience, outstanding organizational skills, strong commercial awareness, and the executive presence to confidently influence senior leadership in a fast-moving, high-growth environment. Key Responsibilities Global Store Development Lead the execution of international store development projects from site approval through grand opening. Oversee the development of owned retail stores, wholesale environments, franchise locations, pop-up experiences, and temporary brand activations. Translate the approved creative vision into operationally successful retail environments while preserving brand integrity. Develop and manage comprehensive project schedules, budgets, risk assessments, and critical milestones. Ensure projects are delivered on time, within budget, and aligned with company objectives. Cross-Functional Leadership Partner closely with Real Estate, Retail Operations, Design, Visual Merchandising, Construction, Finance, Procurement, Legal, IT, Security, and regional leadership teams. Coordinate internal and external partners including landlords, consultants, contractors, vendors, franchise partners, and wholesale accounts. Drive accountability across cross-functional teams, proactively identifying roadblocks and implementing solutions. Build strong working relationships across global markets while adapting execution to local requirements. Operational Excellence Champion operational functionality throughout every development project, ensuring stores support exceptional customer experiences and efficient team operations. Evaluate store layouts and facility flow to maximize productivity, customer journey, back-of-house efficiency, and long-term operational scalability. Establish and continuously improve development processes, project governance, and execution standards. Identify opportunities to improve speed, cost efficiency, and consistency across international projects by leveraging technology, systems, and software solutions that enhance operational effectiveness and scalability. Commercial & Strategic Planning Apply strong commercial judgment when evaluating development decisions, balancing customer experience, operational efficiency, budget, and long-term business objectives. Support feasibility assessments and project planning for new market expansion. Partner with Finance and Real Estate to develop accurate project budgets and capital forecasts. Monitor project performance and communicate risks, opportunities, and financial impacts to leadership. Leadership & Communication Present project updates, timelines, budgets, and key decisions to executive leadership with confidence and clarity. Create executive-level reporting that provides visibility into project status, risks, and critical milestones. Influence stakeholders across multiple functions while maintaining momentum in a fast-paced environment. Foster a culture of accountability, collaboration, and continuous improvement. Skills, Knowledge and Expertise Bachelor's degree in Business, Construction Management, Real Estate, Project Management, or a related discipline. 8+ years of experience in retail store development, project management, construction management, or retail operations. Experience supporting international retail expansion across owned stores, wholesale, franchise, pop-ups, and experiential activations. Working knowledge of commercial real estate development and retail construction processes. Proven ability to manage multiple complex projects simultaneously across global markets. Strong understanding of retail operations, facility planning, and customer flow. Demonstrated success managing budgets, schedules, vendors, and cross-functional stakeholders. Exceptional project management, planning, and organizational skills. Experience presenting to senior executives and influencing cross-functional leadership. Strong financial acumen with the ability to balance commercial priorities and operational execution. Willingness to travel internationally as business needs require. Preferred Experience Experience supporting high-growth consumer brands. Exposure to international retail expansion across EMEA, APAC, and North America. Experience working with franchise partners and wholesale retailers. Familiarity with global permitting, landlord coordination, and international project execution. PMP certification or equivalent project management credentials are a plus. What We're Looking For The ideal candidate is: An exceptional project manager who thrives in complexity and fast-paced environments. Highly organized, detail-oriented, and execution-focused. Commercially minded, balancing operational excellence with business objectives. Confident, polished, and comfortable presenting to executive leadership. Calm under pressure and capable of managing competing priorities with urgency. A collaborative leader who knows how to influence without direct authority. Solutions-oriented, proactive, and adaptable in a rapidly scaling global organization. Passionate about creating exceptional retail experiences through disciplined execution rather than creative design. Benefits, Culture and Perks Private Medical Insurance (PMI) Group Life Assurance Income Protection Critical Illness Pension Scheme Modern Health ClassPass
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. CSO (Contractor Supervising Officer) Based - Raynesway Derby Hours - 40hrs per week (Monday to Friday) JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. What this job involves: To ensure all subcontractor works delivered across site are managed safely and in accordance with the client subcontractor control process. Liaison between subcontractor, JLL and client ensuring excellent communications between all before, during and after works. Appointed person for set disciplines depending on experience and competency (training to be provided where required). What your day-to-day will look like: Work collaboratively with subcontractors to ensure safe delivery of works across site. Review RAMS and challenge gaps were necessary. Ensure works carried out in accordance with contractor RAMS On the spot audits of contractors during works to ensure compliance with RAMS Complete subcontractor work packs before, during and after works obtaining all necessary paperwork and contractor/client signatures Ensure all contractors follow local site processes including signing in/out rules Archiving of completed subcontractor work packs for audit purposes To understand and complete all work-related documentation accurately and on time To understand and comply with company policies and procedures To carry out work in a safe and diligent manner To attend and fully participate in training and appraisal activities as required including Hot Works and Excavation Appointed Person courses. Permit to work writing & close-out for works involving such activities as: Working at height, Hot works etc. (According to JLL Project procedures) To undertake additional duties in line with capabilities as required Person Specification Must have excellent customer communication skills both written and verbal Strong interpersonal skills. Able to communicate across all levels Confident to challenge where necessary Able to work under pressure and multi-task Able to understand and act on both verbal and written instructions/procedures Excellent Computer/IT skills Strong administration skills Must be able to work without constant supervision IOSHH - Managing Safety training would be provided by JLL as a minimum Desired but not essential; - SSSTS Site Supervisor Certification OR SMSTS Site Manager Certification At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a CSO at Raynesway, Derby, we invite you to join our team and make a lasting impact Location: On-site -Derby, GBR Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to you seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit
Sep 19, 2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. CSO (Contractor Supervising Officer) Based - Raynesway Derby Hours - 40hrs per week (Monday to Friday) JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. What this job involves: To ensure all subcontractor works delivered across site are managed safely and in accordance with the client subcontractor control process. Liaison between subcontractor, JLL and client ensuring excellent communications between all before, during and after works. Appointed person for set disciplines depending on experience and competency (training to be provided where required). What your day-to-day will look like: Work collaboratively with subcontractors to ensure safe delivery of works across site. Review RAMS and challenge gaps were necessary. Ensure works carried out in accordance with contractor RAMS On the spot audits of contractors during works to ensure compliance with RAMS Complete subcontractor work packs before, during and after works obtaining all necessary paperwork and contractor/client signatures Ensure all contractors follow local site processes including signing in/out rules Archiving of completed subcontractor work packs for audit purposes To understand and complete all work-related documentation accurately and on time To understand and comply with company policies and procedures To carry out work in a safe and diligent manner To attend and fully participate in training and appraisal activities as required including Hot Works and Excavation Appointed Person courses. Permit to work writing & close-out for works involving such activities as: Working at height, Hot works etc. (According to JLL Project procedures) To undertake additional duties in line with capabilities as required Person Specification Must have excellent customer communication skills both written and verbal Strong interpersonal skills. Able to communicate across all levels Confident to challenge where necessary Able to work under pressure and multi-task Able to understand and act on both verbal and written instructions/procedures Excellent Computer/IT skills Strong administration skills Must be able to work without constant supervision IOSHH - Managing Safety training would be provided by JLL as a minimum Desired but not essential; - SSSTS Site Supervisor Certification OR SMSTS Site Manager Certification At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a CSO at Raynesway, Derby, we invite you to join our team and make a lasting impact Location: On-site -Derby, GBR Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to you seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit
Head of Environment and Soft Facilities ManagementOffer ID: 90204Job: Project Managers / Facility ManagementContract type: PermanentSchedule: Full-TimeCountry: United KingdomEquans is looking for a Head of Environment and Soft Facilities Management to join the team at Queen Alexandra Hospital in Portsmouth on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.The Head of Environment and Soft Facilities Management will provide strategic and operational leadership across all Soft FM and Environmental services, ensuring the effective delivery of contractual, financial, quality, safety and compliance objectives. The role is accountable for service performance within a complex healthcare environment, including stakeholder management, operational governance, resource deployment and continuous improvement across multiple service streams.The postholder will require extensive knowledge of Soft FM services, including catering, cleaning, logistics and user-focused services, together with a strong understanding of Health & Safety legislation, ISO standards, Food Safety and sector-specific compliance requirements. The role also requires a proven track record in financial management, budgeting and commercial contract delivery, alongside the ability to lead large teams by example and demonstrate servant leadership behaviours at all times.What will you deliver?Overall responsibility for the leadership, welfare, development, engagement and performance of Soft FM and Environmental teams, headcount responsibility: 950 direct and indirect reportsEnsure the effective delivery of all Soft FM and Environmental services in line with contractual KPIs, service level agreements and client expectationsProvide strategic and operational leadership across a large, multi-service portfolio, ensuring services are delivered safely, efficiently and to the required quality standardsProactively manage service performance, operational risk and emerging challenges to maintain business continuity, resilience and service excellenceDevelop and implement service improvement, innovation and efficiency initiatives that support continuous improvement and value deliveryLead, manage and develop Soft FM and Environmental teams, ensuring effective workforce planning, performance management, succession planning and employee engagementBuild and maintain effective relationships with clients, stakeholders, partners and internal teams, using strong communication, influencing and negotiation skillsAct as the senior escalation point for service issues, ensuring the timely resolution of customer complaints, operational challenges and performance concernsManage budgets, financial performance and P&L delivery, ensuring robust cost control, forecasting, commercial awareness and effective resource utilisationBudget responsibility: £40 millionEnsure compliance with Health & Safety, Food Safety, regulatory and ISO standards, supported by robust policies, procedures, audits and assurance processesLead quality assurance, auditing, governance and continuous improvement activity across the service portfolio. Ensure robust reporting processes are in place and provide accurate management information to support decision-making, contract governance and performance managementAct as a subject matter expert in Catering and Soft FM service delivery, advising on best practice, operational effectiveness and service improvementNumber of service streams: 12 Soft Services and 2 Environmental service linesResponsible for budget control, forecasting, cost improvement plans, retail income growth and delivery of financial targetsEnsure all equipment and assets are maintained, compliant and managed in line with ISO standards, operational requirements and contractual obligationsWhat can we offer you?On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 3 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discountsCycle to work schemeHoliday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Significant experience in a senior Facilities Management role within a complex, multi-service environment, such as healthcare, PFI or a large-scale operational siteProven experience managing multi-disciplinary Soft FM services, including cleaning, catering, portering, logistics and other user-focused servicesStrong financial management experience, including budget control, forecasting, cost management and P&L accountabilityDemonstrable leadership experience managing large teams through multiple layers of management. Experience managing contractual performance against KPIs, SLAs and service specificationsStrong working knowledge of Health & Safety legislation, Food Safety compliance frameworks, regulatory requirements and quality standards, including ISO standardsExperience managing employee relations matters in line with company policies and employment best practice. Excellent stakeholder management skills, including senior client-facing experience and the ability to influence at all organisational levelsAbility to analyse performance data, identify trends and drive continuous improvement initiativesThis role includes a DBS Standard check therefore ability to pass is essential.Who are we?Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.Equans' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.Equans is a Bouygues group company.What's next?If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.FILTERSFiltrer vos resultatsClearCountriesUnited KingdomCitiesPortsmouthRegionsEnglandRéinitialiser Appliquer+Place:Workplace : Portsmouth United KingdomApply for this job offerEquans is looking for a Head of Environment and Soft Facilities Management to join the team at Queen Alexandra Hospital in Portsmouth on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.The Head of Environment and Soft Facilities Management will provide strategic and operational leadership across all Soft FM and Environmental services, ensuring the effective delivery of contractual, financial, quality, safety and compliance objectives. The role is accountable for service performance within a complex healthcare environment, including stakeholder management, operational governance, resource deployment and continuous improvement across multiple service streams.The postholder will require extensive knowledge of Soft FM services, including catering, cleaning, logistics and user-focused services, together with a strong understanding of Health & Safety legislation, ISO standards, Food Safety and sector-specific compliance requirements. The role also requires a proven track record in financial management, budgeting and commercial contract delivery, alongside the ability to lead large teams by example and demonstrate servant leadership behaviours at all times.What will you deliver?Overall responsibility for the leadership, welfare, development, engagement and performance of Soft FM and Environmental teams, headcount responsibility: 950 direct and indirect reportsEnsure the effective delivery of all Soft FM and Environmental services in line with contractual KPIs . click apply for full job details
Sep 19, 2026
Full time
Head of Environment and Soft Facilities ManagementOffer ID: 90204Job: Project Managers / Facility ManagementContract type: PermanentSchedule: Full-TimeCountry: United KingdomEquans is looking for a Head of Environment and Soft Facilities Management to join the team at Queen Alexandra Hospital in Portsmouth on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.The Head of Environment and Soft Facilities Management will provide strategic and operational leadership across all Soft FM and Environmental services, ensuring the effective delivery of contractual, financial, quality, safety and compliance objectives. The role is accountable for service performance within a complex healthcare environment, including stakeholder management, operational governance, resource deployment and continuous improvement across multiple service streams.The postholder will require extensive knowledge of Soft FM services, including catering, cleaning, logistics and user-focused services, together with a strong understanding of Health & Safety legislation, ISO standards, Food Safety and sector-specific compliance requirements. The role also requires a proven track record in financial management, budgeting and commercial contract delivery, alongside the ability to lead large teams by example and demonstrate servant leadership behaviours at all times.What will you deliver?Overall responsibility for the leadership, welfare, development, engagement and performance of Soft FM and Environmental teams, headcount responsibility: 950 direct and indirect reportsEnsure the effective delivery of all Soft FM and Environmental services in line with contractual KPIs, service level agreements and client expectationsProvide strategic and operational leadership across a large, multi-service portfolio, ensuring services are delivered safely, efficiently and to the required quality standardsProactively manage service performance, operational risk and emerging challenges to maintain business continuity, resilience and service excellenceDevelop and implement service improvement, innovation and efficiency initiatives that support continuous improvement and value deliveryLead, manage and develop Soft FM and Environmental teams, ensuring effective workforce planning, performance management, succession planning and employee engagementBuild and maintain effective relationships with clients, stakeholders, partners and internal teams, using strong communication, influencing and negotiation skillsAct as the senior escalation point for service issues, ensuring the timely resolution of customer complaints, operational challenges and performance concernsManage budgets, financial performance and P&L delivery, ensuring robust cost control, forecasting, commercial awareness and effective resource utilisationBudget responsibility: £40 millionEnsure compliance with Health & Safety, Food Safety, regulatory and ISO standards, supported by robust policies, procedures, audits and assurance processesLead quality assurance, auditing, governance and continuous improvement activity across the service portfolio. Ensure robust reporting processes are in place and provide accurate management information to support decision-making, contract governance and performance managementAct as a subject matter expert in Catering and Soft FM service delivery, advising on best practice, operational effectiveness and service improvementNumber of service streams: 12 Soft Services and 2 Environmental service linesResponsible for budget control, forecasting, cost improvement plans, retail income growth and delivery of financial targetsEnsure all equipment and assets are maintained, compliant and managed in line with ISO standards, operational requirements and contractual obligationsWhat can we offer you?On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 3 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discountsCycle to work schemeHoliday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Significant experience in a senior Facilities Management role within a complex, multi-service environment, such as healthcare, PFI or a large-scale operational siteProven experience managing multi-disciplinary Soft FM services, including cleaning, catering, portering, logistics and other user-focused servicesStrong financial management experience, including budget control, forecasting, cost management and P&L accountabilityDemonstrable leadership experience managing large teams through multiple layers of management. Experience managing contractual performance against KPIs, SLAs and service specificationsStrong working knowledge of Health & Safety legislation, Food Safety compliance frameworks, regulatory requirements and quality standards, including ISO standardsExperience managing employee relations matters in line with company policies and employment best practice. Excellent stakeholder management skills, including senior client-facing experience and the ability to influence at all organisational levelsAbility to analyse performance data, identify trends and drive continuous improvement initiativesThis role includes a DBS Standard check therefore ability to pass is essential.Who are we?Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.Equans' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.Equans is a Bouygues group company.What's next?If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.FILTERSFiltrer vos resultatsClearCountriesUnited KingdomCitiesPortsmouthRegionsEnglandRéinitialiser Appliquer+Place:Workplace : Portsmouth United KingdomApply for this job offerEquans is looking for a Head of Environment and Soft Facilities Management to join the team at Queen Alexandra Hospital in Portsmouth on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.The Head of Environment and Soft Facilities Management will provide strategic and operational leadership across all Soft FM and Environmental services, ensuring the effective delivery of contractual, financial, quality, safety and compliance objectives. The role is accountable for service performance within a complex healthcare environment, including stakeholder management, operational governance, resource deployment and continuous improvement across multiple service streams.The postholder will require extensive knowledge of Soft FM services, including catering, cleaning, logistics and user-focused services, together with a strong understanding of Health & Safety legislation, ISO standards, Food Safety and sector-specific compliance requirements. The role also requires a proven track record in financial management, budgeting and commercial contract delivery, alongside the ability to lead large teams by example and demonstrate servant leadership behaviours at all times.What will you deliver?Overall responsibility for the leadership, welfare, development, engagement and performance of Soft FM and Environmental teams, headcount responsibility: 950 direct and indirect reportsEnsure the effective delivery of all Soft FM and Environmental services in line with contractual KPIs . click apply for full job details
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Senior Project Manager - Piccadilly & Flagship Location: Piccadilly, London (Hybrid) Reporting to: Head of Store Transformation Shape the Future of Fortnum & Mason At Fortnum & Mason, we're embarking on a period of exciting transformation across our iconic Piccadilly flagship. We're looking for an experienced Senior Project Manager to lead some of our most ambitious and high-profile projects, helping to create exceptional customer experiences while preserving the heritage, quality and innovation that define our brand. This is a unique opportunity to work at the heart of our business, delivering complex projects that span retail, hospitality, restaurants, kitchens, customer services and store environments. You'll bring together diverse teams, stakeholders and specialist partners to deliver projects that drive commercial growth, operational excellence and memorable customer experiences. What You'll Be Doing As our Senior Project Manager, you'll lead projects from concept through to delivery, ensuring every element is aligned, integrated and focused on achieving successful outcomes. You'll: Lead major flagship transformation projects, from initial planning through to implementation and benefits realisation. Partner with senior leaders to define project objectives, requirements and measures of success. Develop and manage integrated project plans, budgets, timelines and governance frameworks. Coordinate cross-functional teams including Design, Property, Construction, Operations, Technology, Finance, Marketing, Buying & Merchandising and Supply Chain. Act as the key point of contact for Executive Sponsors and senior stakeholders throughout project lifecycles. Ensure projects enhance customer journeys and strengthen the Fortnum & Mason proposition. Work closely with Design and Property teams to deliver projects within a live retail and hospitality environment. Manage project risks, dependencies and resources, ensuring issues are identified and resolved proactively. Oversee project budgets and financial performance, supporting commercially sound decision-making. Lead readiness planning, stakeholder engagement and change management activities to ensure successful adoption. Measure project outcomes and benefits, identifying opportunities for continuous improvement. What We're Looking For We're seeking an accomplished project professional who combines strategic thinking with exceptional delivery capability. You'll bring: Significant experience delivering complex retail, hospitality, transformation or built-environment projects. A proven track record of leading projects from concept and design through to implementation and operational handover. Strong knowledge of design, property and construction project delivery, ideally within a RIBA-aligned environment. Experience managing multiple stakeholders, including senior leadership teams and external partners. Strong commercial acumen, with experience managing budgets, forecasting and resource planning. The ability to bring together multiple workstreams into one clear and effective delivery plan. Excellent communication and influencing skills, with the ability to translate technical information into clear business outcomes. A customer-focused mindset and passion for delivering exceptional experiences. Desirable Experience It would be advantageous if you also have: Experience within premium retail, luxury hospitality or customer-led environments. Exposure to restaurants, bars, kitchens or food service operations. A recognised project management qualification such as PRINCE2, PMP, APM or equivalent. Why Join Fortnum & Mason? For over 300 years, Fortnum & Mason has been synonymous with exceptional quality, innovation and extraordinary customer experiences. As part of our transformation team, you'll have the opportunity to work on some of the most exciting and visible projects across our iconic Piccadilly flagship, helping to shape the future of one of Britain's most treasured brands. If you're an experienced project leader who enjoys bringing people together, solving complex challenges and delivering transformational change, we'd love to hear from you. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Sep 19, 2026
Full time
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Senior Project Manager - Piccadilly & Flagship Location: Piccadilly, London (Hybrid) Reporting to: Head of Store Transformation Shape the Future of Fortnum & Mason At Fortnum & Mason, we're embarking on a period of exciting transformation across our iconic Piccadilly flagship. We're looking for an experienced Senior Project Manager to lead some of our most ambitious and high-profile projects, helping to create exceptional customer experiences while preserving the heritage, quality and innovation that define our brand. This is a unique opportunity to work at the heart of our business, delivering complex projects that span retail, hospitality, restaurants, kitchens, customer services and store environments. You'll bring together diverse teams, stakeholders and specialist partners to deliver projects that drive commercial growth, operational excellence and memorable customer experiences. What You'll Be Doing As our Senior Project Manager, you'll lead projects from concept through to delivery, ensuring every element is aligned, integrated and focused on achieving successful outcomes. You'll: Lead major flagship transformation projects, from initial planning through to implementation and benefits realisation. Partner with senior leaders to define project objectives, requirements and measures of success. Develop and manage integrated project plans, budgets, timelines and governance frameworks. Coordinate cross-functional teams including Design, Property, Construction, Operations, Technology, Finance, Marketing, Buying & Merchandising and Supply Chain. Act as the key point of contact for Executive Sponsors and senior stakeholders throughout project lifecycles. Ensure projects enhance customer journeys and strengthen the Fortnum & Mason proposition. Work closely with Design and Property teams to deliver projects within a live retail and hospitality environment. Manage project risks, dependencies and resources, ensuring issues are identified and resolved proactively. Oversee project budgets and financial performance, supporting commercially sound decision-making. Lead readiness planning, stakeholder engagement and change management activities to ensure successful adoption. Measure project outcomes and benefits, identifying opportunities for continuous improvement. What We're Looking For We're seeking an accomplished project professional who combines strategic thinking with exceptional delivery capability. You'll bring: Significant experience delivering complex retail, hospitality, transformation or built-environment projects. A proven track record of leading projects from concept and design through to implementation and operational handover. Strong knowledge of design, property and construction project delivery, ideally within a RIBA-aligned environment. Experience managing multiple stakeholders, including senior leadership teams and external partners. Strong commercial acumen, with experience managing budgets, forecasting and resource planning. The ability to bring together multiple workstreams into one clear and effective delivery plan. Excellent communication and influencing skills, with the ability to translate technical information into clear business outcomes. A customer-focused mindset and passion for delivering exceptional experiences. Desirable Experience It would be advantageous if you also have: Experience within premium retail, luxury hospitality or customer-led environments. Exposure to restaurants, bars, kitchens or food service operations. A recognised project management qualification such as PRINCE2, PMP, APM or equivalent. Why Join Fortnum & Mason? For over 300 years, Fortnum & Mason has been synonymous with exceptional quality, innovation and extraordinary customer experiences. As part of our transformation team, you'll have the opportunity to work on some of the most exciting and visible projects across our iconic Piccadilly flagship, helping to shape the future of one of Britain's most treasured brands. If you're an experienced project leader who enjoys bringing people together, solving complex challenges and delivering transformational change, we'd love to hear from you. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Working Pattern: Onsite (5 Days a week onsite) The Opportunity We are looking for a Studio Production Manager to take full ownership of our studio operations and serve as the heartbeat of our Studio team. Reporting directly to the Head of Product Content, you will manage day-to-day studio workflows, direct our photography and imaging teams, and oversee financial budgets while expanding our AI image production capabilities. If you are passionate about leading creative talent, streamlining fast-moving e-commerce workflows, and turning technological insight into operational growth, this is an opportunity to make a significant impact. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Studio Production Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Giving Back: 2 paid volunteer days to support the causes you care about Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU The Role Scope The Studio Production Manager owns Studio operations and is responsible for overseeing the team and production of all e-commerce model imagery, product photography, and marketing assets, ensuring all studio output is of the highest standard, delivered on time, and within budget. Role key responsibilities: Lead day-to-day studio operations, including scheduling traditional shoots, coordinating product samples, and managing daily team priorities. Directly manage, train, and develop a team of Photographers, Retouchers, and Image Executives, ensuring clear communication through weekly meetings. Oversee studio setups and photographic equipment maintenance, ensuring health & safety standards and safe working practices across all studio environment Develop and integrate AI-assisted photography and image production tools into daily workflows to improve efficiency, asset consistency, and brand standards. Test new AI tools in collaboration with wider business teams, assessing their quality and suitability for e-commerce production. Manage reshoots and image amendments, actively determining whether issues can be resolved via AI or post-production before requesting additional photography. Supervise Digital Asset Management (DAM), image coding, and file naming before server upload, maintaining organised digital storage, back-ups, and archiving. Ensure all brand and supplier imagery for UK and European warehouses is processed swiftly in alignment with business trading priorities. Partner with Retouchers to ensure final imagery accurately reflects physical product samples according to industry standards Manage the Studio financial budget and resource allocation, ensuring all studio outputs align with cost expectations. Liaise with Buying on model casting and AI avatars to reflect product ranges, and collaborate with Creative teams on marketing editorials and seasonal campaigns. Work alongside the Head of Product Content to continuously refine processes and creative output in line with the commercial Trading plan. About you What we're looking for Background & Leadership: Strong experience in photography, e-commerce, or studio operations, with proven experience managing photography or content production teams. Organisational Excellence: Exceptional time management and organizational skills, with a demonstrated ability to manage sample workflows, studio resources, and changing priorities. People & Management Style: Approachable, supportive management style with excellent communication skills - who inspires collaborative working. Technical & AI Knowledge: Sound understanding of model, mannequin, and still-life photography, with experience or a strong interest in developing AI-assisted image production tools. Commercial & Financial Acumen: Experience managing studio budgets, combined with comfort using operational data and productivity measures to continuously improve studio performance. Quality & Accuracy: A keen eye for image quality, brand consistency, and accurate product representation. Why Join MandM? Be the Heartbeat of Creativity: Lead and direct a dynamic team at the center of our e-commerce photography operations. Drive Studio Innovation: Spearhead the implementation of cutting-edge AI tools alongside traditional photography techniques. State-of-the-Art Workspace: Work in a modern Hereford city centre office designed specifically for collaborative working and creativity. Commercial Impact: Take full ownership of studio budgets, workflow setups, and key trading asset deliveries. Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
Sep 19, 2026
Full time
Working Pattern: Onsite (5 Days a week onsite) The Opportunity We are looking for a Studio Production Manager to take full ownership of our studio operations and serve as the heartbeat of our Studio team. Reporting directly to the Head of Product Content, you will manage day-to-day studio workflows, direct our photography and imaging teams, and oversee financial budgets while expanding our AI image production capabilities. If you are passionate about leading creative talent, streamlining fast-moving e-commerce workflows, and turning technological insight into operational growth, this is an opportunity to make a significant impact. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Studio Production Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Giving Back: 2 paid volunteer days to support the causes you care about Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU The Role Scope The Studio Production Manager owns Studio operations and is responsible for overseeing the team and production of all e-commerce model imagery, product photography, and marketing assets, ensuring all studio output is of the highest standard, delivered on time, and within budget. Role key responsibilities: Lead day-to-day studio operations, including scheduling traditional shoots, coordinating product samples, and managing daily team priorities. Directly manage, train, and develop a team of Photographers, Retouchers, and Image Executives, ensuring clear communication through weekly meetings. Oversee studio setups and photographic equipment maintenance, ensuring health & safety standards and safe working practices across all studio environment Develop and integrate AI-assisted photography and image production tools into daily workflows to improve efficiency, asset consistency, and brand standards. Test new AI tools in collaboration with wider business teams, assessing their quality and suitability for e-commerce production. Manage reshoots and image amendments, actively determining whether issues can be resolved via AI or post-production before requesting additional photography. Supervise Digital Asset Management (DAM), image coding, and file naming before server upload, maintaining organised digital storage, back-ups, and archiving. Ensure all brand and supplier imagery for UK and European warehouses is processed swiftly in alignment with business trading priorities. Partner with Retouchers to ensure final imagery accurately reflects physical product samples according to industry standards Manage the Studio financial budget and resource allocation, ensuring all studio outputs align with cost expectations. Liaise with Buying on model casting and AI avatars to reflect product ranges, and collaborate with Creative teams on marketing editorials and seasonal campaigns. Work alongside the Head of Product Content to continuously refine processes and creative output in line with the commercial Trading plan. About you What we're looking for Background & Leadership: Strong experience in photography, e-commerce, or studio operations, with proven experience managing photography or content production teams. Organisational Excellence: Exceptional time management and organizational skills, with a demonstrated ability to manage sample workflows, studio resources, and changing priorities. People & Management Style: Approachable, supportive management style with excellent communication skills - who inspires collaborative working. Technical & AI Knowledge: Sound understanding of model, mannequin, and still-life photography, with experience or a strong interest in developing AI-assisted image production tools. Commercial & Financial Acumen: Experience managing studio budgets, combined with comfort using operational data and productivity measures to continuously improve studio performance. Quality & Accuracy: A keen eye for image quality, brand consistency, and accurate product representation. Why Join MandM? Be the Heartbeat of Creativity: Lead and direct a dynamic team at the center of our e-commerce photography operations. Drive Studio Innovation: Spearhead the implementation of cutting-edge AI tools alongside traditional photography techniques. State-of-the-Art Workspace: Work in a modern Hereford city centre office designed specifically for collaborative working and creativity. Commercial Impact: Take full ownership of studio budgets, workflow setups, and key trading asset deliveries. Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
