As a Senior Project Manager, you will lead the successful delivery of complex, high-value projects and programmes, working independently or as part of a wider programme leadership team. You will provide senior-level project management expertise across multiple (and potentially concurrent) initiatives and will act as a trusted advisor to clients and internal stakeholders. You will be a proactive, self-motivated leader with a strong delivery mindset, capable of managing ambiguity, influencing at senior levels, and mentoring others within the project and programme team. Responsibilities Take full ownership for the end-to-end delivery of projects to agreed time, cost, quality, and scope, proactively managing risk, dependencies, and delivery outcomes Lead complex projects and/or larger programmes, ensuring alignment with client strategic objectives, contractual commitments, and statements of work Define, implement, and maintain project quality management approaches, ensuring deliverables meet agreed standards and client expectations Develop, maintain, and actively manage detailed Project Plans, ensuring milestones, dependencies, deliverables, and quality checkpoints are clearly defined and tracked Monitor and control budgets, schedules, resources, and quality performance metrics, escalating risks, issues appropriately Act as the primary point of contact for senior client sponsors, business leaders, delivery teams, and third-party suppliers Build strong, trusted relationships and manage stakeholder expectations at all levels, with a clear focus on quality outcomes and value realisation Provide clear, concise, and timely status reporting to senior stakeholders and governance forums Establish and operate robust project governance, ensuring compliance with agreed delivery frameworks, quality standards, and assurance processes Ensure accurate and timely preparation and publication of weekly and ad-hoc progress reports, highlighting progress, successes, risks and remediation plans Act as a senior interface between business stakeholders and delivery (including technical) teams to ensure requirements are clearly understood, implemented, and validated Oversee the definition, documentation, and agreement of Acceptance Criteria, quality thresholds, and success measures prior to go-live Lead or support UAT and other validation activities, ensuring defects are prioritised, resolved, and verified prior to release Drive post-delivery reviews and lessons learned, embedding continuous improvement into future projects and programmes Support and mentor Project Managers and team members, promoting best practice in project delivery, governance, and quality management Contribute to the continuous improvement of project delivery standards, tools, methodologies, and quality assurance frameworks Principal Accountabilities Successful delivery of projects to agreed time, cost, and quality standards Ownership and management of key project artefacts (PID, project plans, reports, RAID etc) Effective governance, stakeholder engagement, and communication Accurate resource and dependency management Requirements Knowledge and Experience Essential: Experience in Utilities, Telecoms, or Consultancy Proven experience delivering complex projects as a Senior Project Manager Formal Project Management accreditation (e.g. AgilePM, PRINCE2) Strong leadership, problem-solving, and decision-making skills Extensive stakeholder management experience, including senior client-facing roles Consultancy or professional services background Strong planning, governance, and documentation skills (e.g. MSP, programme environments) Desirable : PMO or programme-level experience Coaching and mentoring experience Business Analysis skills Personal Profile: Exceptional focus on delivery and outcomes Confident, credible leader with the ability to influence at all levels Highly adaptable with the ability to learn and apply new concepts quickly Collaborative team player with a flexible, pragmatic approach Comfortable operating in complex, fast-moving environments
Sep 21, 2026
Full time
As a Senior Project Manager, you will lead the successful delivery of complex, high-value projects and programmes, working independently or as part of a wider programme leadership team. You will provide senior-level project management expertise across multiple (and potentially concurrent) initiatives and will act as a trusted advisor to clients and internal stakeholders. You will be a proactive, self-motivated leader with a strong delivery mindset, capable of managing ambiguity, influencing at senior levels, and mentoring others within the project and programme team. Responsibilities Take full ownership for the end-to-end delivery of projects to agreed time, cost, quality, and scope, proactively managing risk, dependencies, and delivery outcomes Lead complex projects and/or larger programmes, ensuring alignment with client strategic objectives, contractual commitments, and statements of work Define, implement, and maintain project quality management approaches, ensuring deliverables meet agreed standards and client expectations Develop, maintain, and actively manage detailed Project Plans, ensuring milestones, dependencies, deliverables, and quality checkpoints are clearly defined and tracked Monitor and control budgets, schedules, resources, and quality performance metrics, escalating risks, issues appropriately Act as the primary point of contact for senior client sponsors, business leaders, delivery teams, and third-party suppliers Build strong, trusted relationships and manage stakeholder expectations at all levels, with a clear focus on quality outcomes and value realisation Provide clear, concise, and timely status reporting to senior stakeholders and governance forums Establish and operate robust project governance, ensuring compliance with agreed delivery frameworks, quality standards, and assurance processes Ensure accurate and timely preparation and publication of weekly and ad-hoc progress reports, highlighting progress, successes, risks and remediation plans Act as a senior interface between business stakeholders and delivery (including technical) teams to ensure requirements are clearly understood, implemented, and validated Oversee the definition, documentation, and agreement of Acceptance Criteria, quality thresholds, and success measures prior to go-live Lead or support UAT and other validation activities, ensuring defects are prioritised, resolved, and verified prior to release Drive post-delivery reviews and lessons learned, embedding continuous improvement into future projects and programmes Support and mentor Project Managers and team members, promoting best practice in project delivery, governance, and quality management Contribute to the continuous improvement of project delivery standards, tools, methodologies, and quality assurance frameworks Principal Accountabilities Successful delivery of projects to agreed time, cost, and quality standards Ownership and management of key project artefacts (PID, project plans, reports, RAID etc) Effective governance, stakeholder engagement, and communication Accurate resource and dependency management Requirements Knowledge and Experience Essential: Experience in Utilities, Telecoms, or Consultancy Proven experience delivering complex projects as a Senior Project Manager Formal Project Management accreditation (e.g. AgilePM, PRINCE2) Strong leadership, problem-solving, and decision-making skills Extensive stakeholder management experience, including senior client-facing roles Consultancy or professional services background Strong planning, governance, and documentation skills (e.g. MSP, programme environments) Desirable : PMO or programme-level experience Coaching and mentoring experience Business Analysis skills Personal Profile: Exceptional focus on delivery and outcomes Confident, credible leader with the ability to influence at all levels Highly adaptable with the ability to learn and apply new concepts quickly Collaborative team player with a flexible, pragmatic approach Comfortable operating in complex, fast-moving environments
An exciting opportunity has arisen for an experienced Business Development & Marketing Manager to join a leading international law firm on a 12-month maternity cover contract. Working closely with partners across high-profile disputes and investigations practices, you'll play a key role in driving business growth, strengthening client relationships and delivering strategic marketing initiatives. The Role This is a varied and commercially focused position, combining strategic business development with hands-on execution. You'll support partners in identifying opportunities, winning new business and enhancing market profile across key practice areas. Key Responsibilities Lead the development of pitches, proposals, RFPs and client presentations. Support partners with business development strategy, client targeting and opportunity identification. Conduct market, client and competitor research to inform growth initiatives. Drive profile-raising activities, including directory submissions and industry rankings. Manage and coordinate client events and marketing campaigns. Maintain high-quality marketing collateral, lawyer biographies and practice descriptions. Track market trends and provide actionable business intelligence to stakeholders. About You 5+ years' business development or marketing experience within a law firm or professional services environment. Strong pitch and proposal management experience. Excellent communication, stakeholder management and project management skills. Commercially minded with strong research and analytical capabilities. Highly organised, proactive and confident working with senior stakeholders. Able to manage multiple priorities in a fast-paced environment. What's on Offer? High-profile partner-facing role Broad remit across strategy, pitches, events and market intelligence Exposure to leading international practices and clients Collaborative and supportive team environment Excellent opportunity to make an immediate impact on a 12-month FTC Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Sep 21, 2026
Full time
An exciting opportunity has arisen for an experienced Business Development & Marketing Manager to join a leading international law firm on a 12-month maternity cover contract. Working closely with partners across high-profile disputes and investigations practices, you'll play a key role in driving business growth, strengthening client relationships and delivering strategic marketing initiatives. The Role This is a varied and commercially focused position, combining strategic business development with hands-on execution. You'll support partners in identifying opportunities, winning new business and enhancing market profile across key practice areas. Key Responsibilities Lead the development of pitches, proposals, RFPs and client presentations. Support partners with business development strategy, client targeting and opportunity identification. Conduct market, client and competitor research to inform growth initiatives. Drive profile-raising activities, including directory submissions and industry rankings. Manage and coordinate client events and marketing campaigns. Maintain high-quality marketing collateral, lawyer biographies and practice descriptions. Track market trends and provide actionable business intelligence to stakeholders. About You 5+ years' business development or marketing experience within a law firm or professional services environment. Strong pitch and proposal management experience. Excellent communication, stakeholder management and project management skills. Commercially minded with strong research and analytical capabilities. Highly organised, proactive and confident working with senior stakeholders. Able to manage multiple priorities in a fast-paced environment. What's on Offer? High-profile partner-facing role Broad remit across strategy, pitches, events and market intelligence Exposure to leading international practices and clients Collaborative and supportive team environment Excellent opportunity to make an immediate impact on a 12-month FTC Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary This is a fantastic opportunity for a candidate with exceptional administration and service skills and experience. You will be working with clients on a day to day basis, assisting and supporting them with highly confidential and potentially complex queries regarding their pension administration. Equiniti is committed to promoting from within our business and for driven and ambitious candidates future roles may include team leadership or more strategic operations roles across our business sectors. Working as part of our Pensions Administration Team, the successful candidate will have a minimum of 3 years pension experience and will undertake a wide range of activities. Department Information Pension operations must deliver an excellent service across our diverse client base that is in line with strict client contractual and regulatory requirements, as well as protecting the commercial interests of Equiniti. Our Pensions Administration teams are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. We hold records for about 20% of all pensions in the UK, and we need to make sure we get it right first time. Core Duties/Responsibilities Provision of administration service including calculation of member benefits to customers as per Service Level Agreements Maintenance of up to date filing and records for department, checking the integrity of customer data Processing of a wide range of routine and non-routine documentation within defined procedures Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements and case history Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accesses customer information Collating and analysing data in order to produce routine reports (client request/admin reports) Identifying process improvements in immediate area of work responsibility and in the wider Equiniti environment to support continuous improvement across the business. Overseeing and checking the work of less experienced Team members Coaching and supporting colleagues with technical guidance and identify team members training needs- and where necessary carry out training. Be a point of referral for complex/sensitive queries Work allocation within the team- dependant on Team Manager Carrying out projects/ ad-hoc activities as determined by Team Leader- This may include annual Pension Increase exercise/ Scheme Audit support/ Event Reporting Assisting the Team Leader by deputising as required to attend meetings, lead huddles and complete return to work meetings in Team Leader's absence. Point of contact for any customer call-backs that the CEC are unable to deal with. Act as appoint of contact for the client/operations manager, if Team Manager is unavailable. Skills, Capabilities and Attributes Excellent attention to detail and capable of following defined processes and procedures Superior communication skills: written and oral Strong desire to deliver exceptional customer service Proven track record of quality, timely delivery Excellent ability to develop positive and productive working relationships Good IT skills and a willingness and aptitude to learn a variety of systems A minimum of 3 years Defined Benefit Pensions Knowledge Able to work on own initiative Experience of working on and in part leading projects What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Equiniti is a global fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. With more than 5,000 employees supporting over 20 million shareholders and 15,000 organizations worldwide, our mission is to digitize and modernize every aspect of shareholder interaction. Equiniti is uniquely positioned as the only global technology partner serving both investor relations and public relations professionals, creating a powerful platform at the intersection of reputation, disclosure, and engagement.
Sep 21, 2026
Full time
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary This is a fantastic opportunity for a candidate with exceptional administration and service skills and experience. You will be working with clients on a day to day basis, assisting and supporting them with highly confidential and potentially complex queries regarding their pension administration. Equiniti is committed to promoting from within our business and for driven and ambitious candidates future roles may include team leadership or more strategic operations roles across our business sectors. Working as part of our Pensions Administration Team, the successful candidate will have a minimum of 3 years pension experience and will undertake a wide range of activities. Department Information Pension operations must deliver an excellent service across our diverse client base that is in line with strict client contractual and regulatory requirements, as well as protecting the commercial interests of Equiniti. Our Pensions Administration teams are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. We hold records for about 20% of all pensions in the UK, and we need to make sure we get it right first time. Core Duties/Responsibilities Provision of administration service including calculation of member benefits to customers as per Service Level Agreements Maintenance of up to date filing and records for department, checking the integrity of customer data Processing of a wide range of routine and non-routine documentation within defined procedures Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements and case history Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accesses customer information Collating and analysing data in order to produce routine reports (client request/admin reports) Identifying process improvements in immediate area of work responsibility and in the wider Equiniti environment to support continuous improvement across the business. Overseeing and checking the work of less experienced Team members Coaching and supporting colleagues with technical guidance and identify team members training needs- and where necessary carry out training. Be a point of referral for complex/sensitive queries Work allocation within the team- dependant on Team Manager Carrying out projects/ ad-hoc activities as determined by Team Leader- This may include annual Pension Increase exercise/ Scheme Audit support/ Event Reporting Assisting the Team Leader by deputising as required to attend meetings, lead huddles and complete return to work meetings in Team Leader's absence. Point of contact for any customer call-backs that the CEC are unable to deal with. Act as appoint of contact for the client/operations manager, if Team Manager is unavailable. Skills, Capabilities and Attributes Excellent attention to detail and capable of following defined processes and procedures Superior communication skills: written and oral Strong desire to deliver exceptional customer service Proven track record of quality, timely delivery Excellent ability to develop positive and productive working relationships Good IT skills and a willingness and aptitude to learn a variety of systems A minimum of 3 years Defined Benefit Pensions Knowledge Able to work on own initiative Experience of working on and in part leading projects What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Equiniti is a global fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. With more than 5,000 employees supporting over 20 million shareholders and 15,000 organizations worldwide, our mission is to digitize and modernize every aspect of shareholder interaction. Equiniti is uniquely positioned as the only global technology partner serving both investor relations and public relations professionals, creating a powerful platform at the intersection of reputation, disclosure, and engagement.
M&E Coordinator / M&E Manager / Building Services Manager Previous Main Contractor or Sub Contractor or Consultancy experience all considered. Sector: Building / Construction Role: As part of agrowing M&E team you will split your time across visiting2-3 sites in the midlands, so predominately live works. Upcoming projects initally in Derbyshire / Nottinghamshire. Company: My client is an international building main contractor with a strong order book of local midlands projects across a range of sectors. This company is renowned for working on a variety of projects and in particular a reputation for prestigious and bespoke multi million pound projects. This employer is looking to recruit a permanent M&E Manager or Senior M&E Managerto work on general build sector projects. This is an ideal opportunity for someone looking to transfer their M&E experience into a main contractor environment for example from a Sub contractor or Engineering Consultancyoran alreadyexperienced main contractor M&E Coordinator / Manager. Requirements: - Knowledge of Building Sector. - Previous employment as a M&E Co-ordinator, Building Services Coordinator, M&E Manager, Building Services Manager or Mechanical Design Engineer, Mechanical Designer, Project Engineer, M&E Supervisor or M&E Project Manager. - Previous experience / knowledge in building sector projects such as Commercial, Leisure, Mixed Use, Residential, Apartment Blocks, Student Accommodation, Hotels, Extra Care Housing, MOJ, Industrial, Education or Healthcare. - Previous Main Contractor employment would be ideal but not essential, Engineering Consultancy and M&E Subcontractor backgrounds also considered. - Good communication skills. - Relevant industry qualification (Degree / HND / HNC etc). Duties: The responsibility of this role is to coordinate and control specialist engineering installations and ensure that the work is completed with accordance with the specification and completed programme. Key Accountabilities: -Adhering to the company H&S policy. -Monitor, co-ordinate and control the flow of M&E design information to ensure the timely release of information for construction activities. -Ensuring the M&E designers identify hazards and assess risks to health and safety when designing the works.-Review M&E design information at tender stage and undertake a full design gap analysis to advise the bidding team of any design shortfalls. -Ensure all required approvals (statutory, regulatory, client and company) are in place as and when required. -Assist in ensuring that the M&E designers produce design development programmes which meet the needs of the contract programme, and review the programmes regularly as required. -Assist, when required, in the selection and appointment of the M&E consultant designers and design and build sub contractors. -Ensure M&E information released for construction has been reviewed by all interface designers and construction team and amended/approved prior to issue for construction and is in line with the specification/ contract. -Ensure M&E designs and details produced are economic and do not exceed budgeted or estimated cost without good reason and are in conformance with the specified or detailed requirements for quality. -Ensure the M&E design is validated on completion of the works. -Keep appropriate cost and installation records including the witnessing of testing and commissioning as required. -Carry out cost checks on M&E design proposals and report serious deviations to senior management immediately. -Ensure risk assessments are carried out and all risks identified. -Assist in the production of O & M manuals on completion of the project. -Ensure that specialist mechanical and electrical sub-contractors work strictly within company Safety Management System and comply fully with all its requirements. -Promote the use of off site manufacturing to ensure programme and quality requirements are achieved using modern methods. -To ensure that production controls are in place for monitoring, reporting, benchmarking works and improving performance. Remuneration: CompetitiveBasic (Dependent on experience) Car Allowance Pension Bonus
Sep 21, 2026
Full time
M&E Coordinator / M&E Manager / Building Services Manager Previous Main Contractor or Sub Contractor or Consultancy experience all considered. Sector: Building / Construction Role: As part of agrowing M&E team you will split your time across visiting2-3 sites in the midlands, so predominately live works. Upcoming projects initally in Derbyshire / Nottinghamshire. Company: My client is an international building main contractor with a strong order book of local midlands projects across a range of sectors. This company is renowned for working on a variety of projects and in particular a reputation for prestigious and bespoke multi million pound projects. This employer is looking to recruit a permanent M&E Manager or Senior M&E Managerto work on general build sector projects. This is an ideal opportunity for someone looking to transfer their M&E experience into a main contractor environment for example from a Sub contractor or Engineering Consultancyoran alreadyexperienced main contractor M&E Coordinator / Manager. Requirements: - Knowledge of Building Sector. - Previous employment as a M&E Co-ordinator, Building Services Coordinator, M&E Manager, Building Services Manager or Mechanical Design Engineer, Mechanical Designer, Project Engineer, M&E Supervisor or M&E Project Manager. - Previous experience / knowledge in building sector projects such as Commercial, Leisure, Mixed Use, Residential, Apartment Blocks, Student Accommodation, Hotels, Extra Care Housing, MOJ, Industrial, Education or Healthcare. - Previous Main Contractor employment would be ideal but not essential, Engineering Consultancy and M&E Subcontractor backgrounds also considered. - Good communication skills. - Relevant industry qualification (Degree / HND / HNC etc). Duties: The responsibility of this role is to coordinate and control specialist engineering installations and ensure that the work is completed with accordance with the specification and completed programme. Key Accountabilities: -Adhering to the company H&S policy. -Monitor, co-ordinate and control the flow of M&E design information to ensure the timely release of information for construction activities. -Ensuring the M&E designers identify hazards and assess risks to health and safety when designing the works.-Review M&E design information at tender stage and undertake a full design gap analysis to advise the bidding team of any design shortfalls. -Ensure all required approvals (statutory, regulatory, client and company) are in place as and when required. -Assist in ensuring that the M&E designers produce design development programmes which meet the needs of the contract programme, and review the programmes regularly as required. -Assist, when required, in the selection and appointment of the M&E consultant designers and design and build sub contractors. -Ensure M&E information released for construction has been reviewed by all interface designers and construction team and amended/approved prior to issue for construction and is in line with the specification/ contract. -Ensure M&E designs and details produced are economic and do not exceed budgeted or estimated cost without good reason and are in conformance with the specified or detailed requirements for quality. -Ensure the M&E design is validated on completion of the works. -Keep appropriate cost and installation records including the witnessing of testing and commissioning as required. -Carry out cost checks on M&E design proposals and report serious deviations to senior management immediately. -Ensure risk assessments are carried out and all risks identified. -Assist in the production of O & M manuals on completion of the project. -Ensure that specialist mechanical and electrical sub-contractors work strictly within company Safety Management System and comply fully with all its requirements. -Promote the use of off site manufacturing to ensure programme and quality requirements are achieved using modern methods. -To ensure that production controls are in place for monitoring, reporting, benchmarking works and improving performance. Remuneration: CompetitiveBasic (Dependent on experience) Car Allowance Pension Bonus
Role : Marketing & Communications Manager - Dartford or Doncaster Salary : £40k- £48k DOE Working Hours : 08:30am- 17:30pm Monday to Friday Benefits: Private medical Bonus up to 10% based on company and personal performance Holidays- 23 days + statutory increasing up to 25 days with service Onsite parking Electrical car charging points General overview: The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications. The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand. Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence. Responsibilities: Brand Management Act as a guardian of the brand. Ensure consistency across all external communications and materials. Maintain brand templates and marketing assets. Support the development of company branding initiatives where required. Marketing Collateral Create, update and maintain customer-facing collateral including: Brochures Flyers Product guides Customer presentations Exhibition materials Promotional items Technical literature Ensure all materials are professionally presented, accurate and aligned with current branding guidelines. External Communications Draft and coordinate external customer communications. Support the preparation of customer announcements, newsletters and business updates. Ensure all external communications reflect the brand and tone of voice. Review communications produced by other departments to ensure consistency and quality. Social Media Coordinate and maintain social media presence. Create and schedule content across relevant platforms. Promote company news, product launches, exhibitions and customer success stories. Monitor engagement and recommend improvements to increase visibility. Website Management Maintain and regularly update the website. Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date. Work with external website providers where required to implement improvements and updates. Ensure new products, services and company updates are reflected on the website in a timely manner. Internal Support Support the Sales and Commercial teams with customer-facing materials. Assist with exhibitions, trade shows and industry events. Liaise with suppliers, designers and marketing agencies where required. Support company-wide communications projects as requested. Reporting Monitor website traffic and social media engagement. Produce simple monthly reports on marketing activity and performance. Identify opportunities to improve customer engagement and brand visibility. The ideal candidate will have experience of: Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries Managing website content and updates. Producing professional marketing and communication materials. Coordinating social media activity. Working with external suppliers, designers or marketing agencies. Reviewing and editing written communications. Maintaining brand standards across multiple communication channels. It's a bonus if you also have: Experience within manufacturing, distribution, industrial or technical sectors. Experience using Canva, Adobe Creative Suite or similar design software. Understanding of SEO and website analytics.
Sep 21, 2026
Full time
Role : Marketing & Communications Manager - Dartford or Doncaster Salary : £40k- £48k DOE Working Hours : 08:30am- 17:30pm Monday to Friday Benefits: Private medical Bonus up to 10% based on company and personal performance Holidays- 23 days + statutory increasing up to 25 days with service Onsite parking Electrical car charging points General overview: The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications. The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand. Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence. Responsibilities: Brand Management Act as a guardian of the brand. Ensure consistency across all external communications and materials. Maintain brand templates and marketing assets. Support the development of company branding initiatives where required. Marketing Collateral Create, update and maintain customer-facing collateral including: Brochures Flyers Product guides Customer presentations Exhibition materials Promotional items Technical literature Ensure all materials are professionally presented, accurate and aligned with current branding guidelines. External Communications Draft and coordinate external customer communications. Support the preparation of customer announcements, newsletters and business updates. Ensure all external communications reflect the brand and tone of voice. Review communications produced by other departments to ensure consistency and quality. Social Media Coordinate and maintain social media presence. Create and schedule content across relevant platforms. Promote company news, product launches, exhibitions and customer success stories. Monitor engagement and recommend improvements to increase visibility. Website Management Maintain and regularly update the website. Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date. Work with external website providers where required to implement improvements and updates. Ensure new products, services and company updates are reflected on the website in a timely manner. Internal Support Support the Sales and Commercial teams with customer-facing materials. Assist with exhibitions, trade shows and industry events. Liaise with suppliers, designers and marketing agencies where required. Support company-wide communications projects as requested. Reporting Monitor website traffic and social media engagement. Produce simple monthly reports on marketing activity and performance. Identify opportunities to improve customer engagement and brand visibility. The ideal candidate will have experience of: Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries Managing website content and updates. Producing professional marketing and communication materials. Coordinating social media activity. Working with external suppliers, designers or marketing agencies. Reviewing and editing written communications. Maintaining brand standards across multiple communication channels. It's a bonus if you also have: Experience within manufacturing, distribution, industrial or technical sectors. Experience using Canva, Adobe Creative Suite or similar design software. Understanding of SEO and website analytics.
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role/Team overview The Technical Security Systems Manager plays a key role in keeping Sky's physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You'll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky's physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements. What you'll do Lead the implementation, management, support and innovation of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs. Oversee access control and CCTV platform changes to support business moves, changes and operational requirements. Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements. Manage system platform patching, vulnerabilities, certifications and lifecycle activities. Generate reports, support audits and provide technical guidance to help the business manage security risk and performance. What you'll bring Essential criteria: Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure. Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting. Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week. On Call is expected for this role, one week in four. Your office base Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position . To find out more about working with us, search on social media.
Sep 21, 2026
Full time
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role/Team overview The Technical Security Systems Manager plays a key role in keeping Sky's physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You'll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky's physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements. What you'll do Lead the implementation, management, support and innovation of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs. Oversee access control and CCTV platform changes to support business moves, changes and operational requirements. Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements. Manage system platform patching, vulnerabilities, certifications and lifecycle activities. Generate reports, support audits and provide technical guidance to help the business manage security risk and performance. What you'll bring Essential criteria: Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure. Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting. Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week. On Call is expected for this role, one week in four. Your office base Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position . To find out more about working with us, search on social media.
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Sep 21, 2026
Full time
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Join us on our exciting journey! IQVIA is The Human Data Science Company , focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Join us on our exciting journey! IQVIA is The Human Data Science Company , focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Director/Senior Director, Business Development - Clinical Solutions, EMEA IQVIA is seeking a high-impact Director of Business Development to lead strategic growth initiatives across Mid-size Pharmaceutical accounts. This role is designed for a seasoned commercial leader with deep clinical development expertise and a consultative approach to client engagement. You will be responsible for shaping long-term partnerships, driving complex solution sales, and positioning IQVIA's RDS capabilities as a catalyst for innovation and speed in drug development. Responsibilities Achieve individual annual sales target based on selling to pharmaceutical clients across the offering suite to attain TCV quotas as assigned. Maintain in-depth knowledge of all IQVIA services for appropriate cross-sell opportunities. Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts. Establish and execute a comprehensive sales plan for each target account. Cultivate strong, long-term relationships with key decision-makers within Account and develop deep knowledge of the customer organization. Actively network in the industry to establish relationships and to identify potential opportunities. Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards. Continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained. Analyse potential opportunities and develop sales strategies for each customer account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans. Establish brand recognition; communicate with internal Project Managers to assess overall level of customer satisfaction and progress of projects. Work with operations and functional managers to identify sales team and prepares and leads the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale. Coordinate with contracts and proposals to develop proposal. Handle follow-up related to the sale and drive completion of contractual documents. Utilize CRM to establish reports and dashboards to analyse business development and sales activities and track progress. Maintain high visibility within customer organization. Lead/participate in change management initiatives for the sales organization. Provide overall support and serves as a mentor for junior sales staff members. Requirements 10+ years of business development experience in Clinical Research Organizations, with a focus on large-scale clinical programs Proven success in managing and growing strategic accounts within mid-size pharma Strong understanding of global clinical development, regulatory pathways, and therapeutic area dynamics Executive presence with excellent communication, negotiation, and influencing skills Ability to navigate complex sales cycles and drive cross-functional collaboration Experience with portfolio-level planning, asset prioritization, and long-range forecasting Strong financial acumen and ability to structure deals that balance client value with commercial viability Why Join? Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. At IQVIA, you will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry. You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. Moving healthcare forward. Together. IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Sep 21, 2026
Full time
Join us on our exciting journey! IQVIA is The Human Data Science Company , focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Join us on our exciting journey! IQVIA is The Human Data Science Company , focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Director/Senior Director, Business Development - Clinical Solutions, EMEA IQVIA is seeking a high-impact Director of Business Development to lead strategic growth initiatives across Mid-size Pharmaceutical accounts. This role is designed for a seasoned commercial leader with deep clinical development expertise and a consultative approach to client engagement. You will be responsible for shaping long-term partnerships, driving complex solution sales, and positioning IQVIA's RDS capabilities as a catalyst for innovation and speed in drug development. Responsibilities Achieve individual annual sales target based on selling to pharmaceutical clients across the offering suite to attain TCV quotas as assigned. Maintain in-depth knowledge of all IQVIA services for appropriate cross-sell opportunities. Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts. Establish and execute a comprehensive sales plan for each target account. Cultivate strong, long-term relationships with key decision-makers within Account and develop deep knowledge of the customer organization. Actively network in the industry to establish relationships and to identify potential opportunities. Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards. Continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained. Analyse potential opportunities and develop sales strategies for each customer account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans. Establish brand recognition; communicate with internal Project Managers to assess overall level of customer satisfaction and progress of projects. Work with operations and functional managers to identify sales team and prepares and leads the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale. Coordinate with contracts and proposals to develop proposal. Handle follow-up related to the sale and drive completion of contractual documents. Utilize CRM to establish reports and dashboards to analyse business development and sales activities and track progress. Maintain high visibility within customer organization. Lead/participate in change management initiatives for the sales organization. Provide overall support and serves as a mentor for junior sales staff members. Requirements 10+ years of business development experience in Clinical Research Organizations, with a focus on large-scale clinical programs Proven success in managing and growing strategic accounts within mid-size pharma Strong understanding of global clinical development, regulatory pathways, and therapeutic area dynamics Executive presence with excellent communication, negotiation, and influencing skills Ability to navigate complex sales cycles and drive cross-functional collaboration Experience with portfolio-level planning, asset prioritization, and long-range forecasting Strong financial acumen and ability to structure deals that balance client value with commercial viability Why Join? Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. At IQVIA, you will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry. You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. Moving healthcare forward. Together. IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
This Employment Support Programme is an opportunity to really make a difference to the lives of young neurodivergent people not in education, employment or training (NEET). You will support on creating applications to the Shaping Future Programme, and deliver in-person training packages, to enable young people to secure and sustain further education, volunteering, an apprenticeship and/or paid employment. You will support on creating applications to the Shaping Future Programme, and deliver in-person training packages, to enable young people to secure and sustain further education, volunteering, an apprenticeship and/or paid employment. About Caudwell Children Established in 2000, Caudwell Children is a national charity which works to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support. The Charity is going through an exciting period of growth having opened a state-of-the-art facility for multi-disciplinary therapy programmes for childhood disability and research of neurodevelopmental conditions, including autism, within the grounds of Keele University. It provides a state-of-the-art base for the Charity's therapies and an environment where ground-breaking research can be undertaken, potentially changing the way some disabilities are treated, affecting millions of people around the world. This is a fantastic and exciting opportunity to join a dynamic and fast moving Charity at a time when it will attract national and international attention. The services of Caudwell Children enrich the lives of our children and families through the delivery of high quality person centred care and support services that promote independence and achieve valued outcomes. We seek to create a safe, homely and supportive environment that enhances the lives of children with autism and associated conditions. Main Duties & Responsibilities On-boarding applicants into the employment support service; delivering training, workshops and skills development. Key Responsibilities: Work with young people on a one-to-one basis using a person centred approach. Compile a vocational profile which will establish the young person's skills and expectations and identify barriers and support needs. Support young people in understanding and managing the financial implications of paid employment. Create and design learning resources Identify suitable employment and career opportunities within relevant sectors through effective engagement with young people, ensuring opportunities align with their skills, interests, aspirations, and development needs. Work collaboratively with the Employability Manager to develop and deliver projects that provide learners with meaningful real-world experience, enhancing their skills, confidence, and readiness for employment Support volunteers who assist with the development and delivery of the service. Liaise with other departments within the wider Charity and, in particular, service delivery functions. Attend in-house and relevant external training courses, as agreed with the line manager. Ensure that all activity helps to build the Caudwell Children brand and is at all times brand compliant. Promote and embed Equality, Diversity and Inclusion (EDI) in all work and ensure community engagement information is communicated in plain English and meets accessibility requirements. Create and design learning resources Customer Care/Quality Assurance: Support service teams to ensure, where possible and appropriate, children and families are involved in future programme planning and delivery. Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture. Uphold the principles and practice of customer care and continuous improvement. At all times to afford service users, colleagues and stakeholders the dignity and respect to which they are entitled with full regard to the organisations Equality and Diversity Policy. Ensure that customers/stakeholders are enabled to comment and complain about any of the services they receive, ensuring all comments and complaints are dealt with promptly and in accordance with organisational policy and procedures. Confidentiality and data protection regarding all personal information and Caudwell Children activities must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the General Data Protection Regulations 2018. Contribute and co-operate fully with any regulatory or organisational inspections/audits. Health and Safety: In addition to the organisation's overall responsibility for your health and safety, you have a personal responsibility for your own health and safety. As such you are required to: Have an awareness of relevant health and safety regulations and legislation. Be responsible for your own health and safety and that of anyone else whom your acts and omissions may affect and maintain a professional and hygienic personal appearance at all times. Inform your line manager and facilities of any safety issues you identify that could affect you or others in the workplace. Co-operate fully with management and colleagues at all times in achieving safer working practices. Use equipment when necessary and as instructed (as appropriate to your role), which will include checking the equipment is safe to use, prior to its use, reporting any defects immediately to your line manager/facilities. Be responsible for the implementation and adherence to organisational health and safety policies and procedures for areas within your remit. Ensure suitable and sufficient risk assessments are completed for all areas within your remit. The controls identified must be evaluated and implemented where necessary. Report any concerns of potential abuse of a service user in line with the organisations Safeguarding Policy and procedures. Resource Management: Ensure maintenance and security of physical, financial and information resources, where applicable. Effectively maximise all resources available in the course of your duties, minimising waste and working within budgets. Ensure that all resources and utilities are used prudently and that any waste is minimised. Manage, monitor and maintain budgets agreed by management. Ensure stock levels of equipment are maintained and checked regularly, as appropriate to your role. Where appropriate, participate in the recruitment, induction and retention of team members as appropriate to your role. General: Adhere to your professional body's regulations, ensuring registration is maintained at all times, where applicable. Demonstrate commitment to ongoing personal and professional development, maintaining professional portfolios and training profiles. Keep up to date and integrate any relevant new initiatives, regulations and legislation as appropriate to your role. Where appropriate, develop and maintain links with other professionals in the same specialist field of work. Keep comprehensive and accurate records in relation to your role and in accordance with organisational policies and procedures as well as local, professional and national guidelines. Attend training as appropriate to the role, applying knowledge gained to the workplace. Engage in Support and Supervision sessions, where appropriate, to reflect on practice, enhancing communication and quality of service. To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all colleagues, stakeholders and professionals from external agencies. Ensure compliance with statutory and non-statutory bodies, including CQC, ISO 9001 and the Health & Safety Executive where applicable. Adhere to all Caudwell Children policies and procedures. Demonstrate commitment to Caudwell Children's mission, vision and values. On occasion and when necessary, work flexible hours to meet the needs of the business. Willingness to travel in order to meet the needs of the post. This Job Description indicates only the main duties and responsibilities of the post and is not intended as an exhaustive list. The post holder may be asked to carry out other duties from time to time. The Charity reserves the right to amend this Job Description from time to time, according to business needs. Person Specification Knowledge of education and further education sectors. Knowledge of transitions from education to work. Worked with young people 16+ Knowledge of Safeguarding in Adults & Children. Able to adapt to the needs of students and provide an inclusive and supportive learning environment. Effective communication skills, able to adapt to quickly changing situations and children's individual needs Able to establish positive rapport with students and staff. Passionate about making a difference in young people's lives Vocational and workplace person centred assessment and planning skills. Relationship building skills. Training and development skills. Able to identify the essential and critical components of potential job roles. Able to ensure training and employment offered . click apply for full job details
Sep 21, 2026
Full time
This Employment Support Programme is an opportunity to really make a difference to the lives of young neurodivergent people not in education, employment or training (NEET). You will support on creating applications to the Shaping Future Programme, and deliver in-person training packages, to enable young people to secure and sustain further education, volunteering, an apprenticeship and/or paid employment. You will support on creating applications to the Shaping Future Programme, and deliver in-person training packages, to enable young people to secure and sustain further education, volunteering, an apprenticeship and/or paid employment. About Caudwell Children Established in 2000, Caudwell Children is a national charity which works to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support. The Charity is going through an exciting period of growth having opened a state-of-the-art facility for multi-disciplinary therapy programmes for childhood disability and research of neurodevelopmental conditions, including autism, within the grounds of Keele University. It provides a state-of-the-art base for the Charity's therapies and an environment where ground-breaking research can be undertaken, potentially changing the way some disabilities are treated, affecting millions of people around the world. This is a fantastic and exciting opportunity to join a dynamic and fast moving Charity at a time when it will attract national and international attention. The services of Caudwell Children enrich the lives of our children and families through the delivery of high quality person centred care and support services that promote independence and achieve valued outcomes. We seek to create a safe, homely and supportive environment that enhances the lives of children with autism and associated conditions. Main Duties & Responsibilities On-boarding applicants into the employment support service; delivering training, workshops and skills development. Key Responsibilities: Work with young people on a one-to-one basis using a person centred approach. Compile a vocational profile which will establish the young person's skills and expectations and identify barriers and support needs. Support young people in understanding and managing the financial implications of paid employment. Create and design learning resources Identify suitable employment and career opportunities within relevant sectors through effective engagement with young people, ensuring opportunities align with their skills, interests, aspirations, and development needs. Work collaboratively with the Employability Manager to develop and deliver projects that provide learners with meaningful real-world experience, enhancing their skills, confidence, and readiness for employment Support volunteers who assist with the development and delivery of the service. Liaise with other departments within the wider Charity and, in particular, service delivery functions. Attend in-house and relevant external training courses, as agreed with the line manager. Ensure that all activity helps to build the Caudwell Children brand and is at all times brand compliant. Promote and embed Equality, Diversity and Inclusion (EDI) in all work and ensure community engagement information is communicated in plain English and meets accessibility requirements. Create and design learning resources Customer Care/Quality Assurance: Support service teams to ensure, where possible and appropriate, children and families are involved in future programme planning and delivery. Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture. Uphold the principles and practice of customer care and continuous improvement. At all times to afford service users, colleagues and stakeholders the dignity and respect to which they are entitled with full regard to the organisations Equality and Diversity Policy. Ensure that customers/stakeholders are enabled to comment and complain about any of the services they receive, ensuring all comments and complaints are dealt with promptly and in accordance with organisational policy and procedures. Confidentiality and data protection regarding all personal information and Caudwell Children activities must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the General Data Protection Regulations 2018. Contribute and co-operate fully with any regulatory or organisational inspections/audits. Health and Safety: In addition to the organisation's overall responsibility for your health and safety, you have a personal responsibility for your own health and safety. As such you are required to: Have an awareness of relevant health and safety regulations and legislation. Be responsible for your own health and safety and that of anyone else whom your acts and omissions may affect and maintain a professional and hygienic personal appearance at all times. Inform your line manager and facilities of any safety issues you identify that could affect you or others in the workplace. Co-operate fully with management and colleagues at all times in achieving safer working practices. Use equipment when necessary and as instructed (as appropriate to your role), which will include checking the equipment is safe to use, prior to its use, reporting any defects immediately to your line manager/facilities. Be responsible for the implementation and adherence to organisational health and safety policies and procedures for areas within your remit. Ensure suitable and sufficient risk assessments are completed for all areas within your remit. The controls identified must be evaluated and implemented where necessary. Report any concerns of potential abuse of a service user in line with the organisations Safeguarding Policy and procedures. Resource Management: Ensure maintenance and security of physical, financial and information resources, where applicable. Effectively maximise all resources available in the course of your duties, minimising waste and working within budgets. Ensure that all resources and utilities are used prudently and that any waste is minimised. Manage, monitor and maintain budgets agreed by management. Ensure stock levels of equipment are maintained and checked regularly, as appropriate to your role. Where appropriate, participate in the recruitment, induction and retention of team members as appropriate to your role. General: Adhere to your professional body's regulations, ensuring registration is maintained at all times, where applicable. Demonstrate commitment to ongoing personal and professional development, maintaining professional portfolios and training profiles. Keep up to date and integrate any relevant new initiatives, regulations and legislation as appropriate to your role. Where appropriate, develop and maintain links with other professionals in the same specialist field of work. Keep comprehensive and accurate records in relation to your role and in accordance with organisational policies and procedures as well as local, professional and national guidelines. Attend training as appropriate to the role, applying knowledge gained to the workplace. Engage in Support and Supervision sessions, where appropriate, to reflect on practice, enhancing communication and quality of service. To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all colleagues, stakeholders and professionals from external agencies. Ensure compliance with statutory and non-statutory bodies, including CQC, ISO 9001 and the Health & Safety Executive where applicable. Adhere to all Caudwell Children policies and procedures. Demonstrate commitment to Caudwell Children's mission, vision and values. On occasion and when necessary, work flexible hours to meet the needs of the business. Willingness to travel in order to meet the needs of the post. This Job Description indicates only the main duties and responsibilities of the post and is not intended as an exhaustive list. The post holder may be asked to carry out other duties from time to time. The Charity reserves the right to amend this Job Description from time to time, according to business needs. Person Specification Knowledge of education and further education sectors. Knowledge of transitions from education to work. Worked with young people 16+ Knowledge of Safeguarding in Adults & Children. Able to adapt to the needs of students and provide an inclusive and supportive learning environment. Effective communication skills, able to adapt to quickly changing situations and children's individual needs Able to establish positive rapport with students and staff. Passionate about making a difference in young people's lives Vocational and workplace person centred assessment and planning skills. Relationship building skills. Training and development skills. Able to identify the essential and critical components of potential job roles. Able to ensure training and employment offered . click apply for full job details
A chance to work for a successful, expanding employee benefits consultancy/wealth manager, looking for some level of office admin experience within Financial Services. This client now needs two EB Admin roles to be filled, purely due to expansion Job Title/Location: Employee Benefits Administrator, London/WFH Salary: To £31,500 Office/WFH: 2 days office + 3 days WFH after training Requirements: Previous administration experience within either employee benefits, pensions or life & protection business. Will also consider recent graduates with some office admin experience and strong Excel skills Role Snapshot: Daily administration of corporate client business, dealing with benefit scheme leavers/joiners, monthly pension submissions and payroll assessments The Company: Our client is a well-established wealth management business that has expanded healthily in recent times, now consisting of around 28/29 people. This side of the business focuses on employee benefits consultancy for SME's in the creative, media, tech, fintech and art sectors. Our clients growth is continuing, has doubled in recent years. The Role: This Employee Benefits Administrator role will expose you to every element of the administration lifecycle, covering GPP's, Group Life, Group Income Protection, Group Critical Illness and DB/DC Transfers. The main responsibilities include: Day to day administration of corporate clients Dealing with administration related to new joiners/leavers of multiple benefit schemes Liaising with clients in a professional and courteous manner Communicating with providers regularly to ensure schemes are kept up to date Renewals of group risk and healthcare schemes Monthly pension submissions via provider websites Assisting with auto-enrolment projects Client meetings - introduction meetings to provide process & interactive service info to new clients Skills/Experience Required: For this Employee Benefits Administrator role, our client can go one of two routes. Either looking for admin experience relating to either pensions, employee benefits or life & protection business, so any previous exposure to products such as DB/DC Pensions, GPP's, Group Income Protection, Group Life, Group Critical Illness or Group PMI would be great. Alternatively, they are open to recent graduates with some office admin experience and strong MS Excel skills. Strong written/verbal communication skills and good attention to detail is key + the ability to work unsupervised, to tight deadlines. Additional Information: Salary for the Employee Benefits Administrator role is up to £31,500 + pension scheme, PMI, Vitality & Wellbeing programme, Health Cashplan, study support and 25 days holiday. Hours Mon-Fri, 8.45am - 5.30pm with that hybrid/WFH flex. The Employee Benefits Administrator position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of expertise include administration, compliance, business analysis, project/programme management, paraplanners, customer services, marketing, underwriting and more. Check our website and feel free to call Darren Snell at any time.
Sep 21, 2026
Full time
A chance to work for a successful, expanding employee benefits consultancy/wealth manager, looking for some level of office admin experience within Financial Services. This client now needs two EB Admin roles to be filled, purely due to expansion Job Title/Location: Employee Benefits Administrator, London/WFH Salary: To £31,500 Office/WFH: 2 days office + 3 days WFH after training Requirements: Previous administration experience within either employee benefits, pensions or life & protection business. Will also consider recent graduates with some office admin experience and strong Excel skills Role Snapshot: Daily administration of corporate client business, dealing with benefit scheme leavers/joiners, monthly pension submissions and payroll assessments The Company: Our client is a well-established wealth management business that has expanded healthily in recent times, now consisting of around 28/29 people. This side of the business focuses on employee benefits consultancy for SME's in the creative, media, tech, fintech and art sectors. Our clients growth is continuing, has doubled in recent years. The Role: This Employee Benefits Administrator role will expose you to every element of the administration lifecycle, covering GPP's, Group Life, Group Income Protection, Group Critical Illness and DB/DC Transfers. The main responsibilities include: Day to day administration of corporate clients Dealing with administration related to new joiners/leavers of multiple benefit schemes Liaising with clients in a professional and courteous manner Communicating with providers regularly to ensure schemes are kept up to date Renewals of group risk and healthcare schemes Monthly pension submissions via provider websites Assisting with auto-enrolment projects Client meetings - introduction meetings to provide process & interactive service info to new clients Skills/Experience Required: For this Employee Benefits Administrator role, our client can go one of two routes. Either looking for admin experience relating to either pensions, employee benefits or life & protection business, so any previous exposure to products such as DB/DC Pensions, GPP's, Group Income Protection, Group Life, Group Critical Illness or Group PMI would be great. Alternatively, they are open to recent graduates with some office admin experience and strong MS Excel skills. Strong written/verbal communication skills and good attention to detail is key + the ability to work unsupervised, to tight deadlines. Additional Information: Salary for the Employee Benefits Administrator role is up to £31,500 + pension scheme, PMI, Vitality & Wellbeing programme, Health Cashplan, study support and 25 days holiday. Hours Mon-Fri, 8.45am - 5.30pm with that hybrid/WFH flex. The Employee Benefits Administrator position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of expertise include administration, compliance, business analysis, project/programme management, paraplanners, customer services, marketing, underwriting and more. Check our website and feel free to call Darren Snell at any time.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you ready to help deliver transformative projects and drive strategic decisions with your analytical expertise? Do you have the vision to identify growth opportunities and the skills to make them a reality in a dynamic, fast-paced environment? If so, this role could be for you! At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. This is an exciting time to be involved in QAT Analysis work which drives and delivers change to the Borders and Trade (B&T) business area. Job description Here in Chief Data and Information Office (CDIO) we have a unique view of the information technology infrastructure across borders and trade services which makes us a key player in helping projects and programmes impact, assess and deliver improvements. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. This is a superb opportunity to join HMRC's IT function Chief Digital Information Office (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the Organisation. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. As a Lead QAT Analyst in HMRC's CDIO Borders and Trade Delivery Group you can be part of our mission to transform the UK's Borders & Trade landscape. You will play a vital role in ensuring the seamless functioning of our innovative customs systems, contributing to the efficient administration of trade statistics, customs duties, and excise duties. A lead QAT analyst sets the strategy for test analysis, establishing standards and methods. They are accountable and responsible for activities at high risk. At this role level, you will: Take a strategic view of quality assurance and testing, balancing business objectives with operational delivery needs. Lead and manage teams, resources, and priorities to ensure successful delivery outcomes. Coach, mentor, and develop team members, supporting capability growth and professional development. Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes. Lead the QAT practise, focusing on complex problem solving and influencing senior team members. Act as a recognised subject matter expert in one or more testing disciplines, providing technical leadership and guidance. Provide expert advice and assurance to project teams and stakeholders on quality risks, testing approaches, and release readiness. Also, as a Lead QAT Analyst at HMRC, you'll define and lead on how the testing will work and advise on the organisation wide technical test approach. You are responsible for selecting appropriate tools and techniques to evaluate user experience and for functional and non-functional testing of systems, products, services or devices. Checking operational systems, products, services, or devices for changes in usability and accessibility needs. You will validate that security, usability and accessibility requirements have been met. You will interpret and present results of evaluations, prioritise issues and report on remedial actions. Collate input for future user research. You'll help other teams on an ad-hoc basis. In your role with us, you'll be part of a diverse and empowered team, and helped to continue your development as a respected member of the technology industry. A CDIO B&T Lead QAT Analyst is responsible for test improvement and optimisation, manage test capabilities and resources, and manage internal Test Managers and Test Analysts and work with other teams and external resources including contingent labour and supplier teams for Test delivery of Borders & Trade projects. As part of Test Guild, you will provide comprehensive testing support for development of new and existing systems across multiple platforms and locations and live services, updates, improvements. Your role will involve managing comprehensive testing activities, collaborating with cross-functional teams, and leading the QA practice, focusing on complex problem solving and influencing team members and stakeholders. Person specification Key Responsibilities: As Lead QAT Analyst, you will be expected to: Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes. Define and implement testing strategies, standards, and best practices to ensure a consistent and effective approach to quality assurance across products and services. Act as a recognised subject matter expert in one or more testing disciplines, providing expert technical advice and guidance to project teams and stakeholders. Lead, manage, coach, and mentor staff, supporting capability development and fostering a high-performing testing community. Evaluate and promote appropriate testing tools, techniques, and approaches to support both functional and non-functional testing activities. Analyse, interpret, and communicate test outcomes and quality metrics, ensuring risks, issues, and recommendations are clearly understood by stakeholders. Champion continuous improvement, automation, and quality engineering practices, and the adoption of modern testing approaches across delivery teams. Main Core Duties: At this role level, you will: Lead the planning, coordination, and delivery of quality assurance and testing activities across multiple products, projects, and programmes. Define and continuously improve testing strategies, standards, and quality engineering practices, ensuring consistency, standardisation, and alignment with Test Guild processes. Drive the implementation and adoption of test automation, and CI/CD practices, ensuring quality is embedded throughout the software development lifecycle. Evaluate, select, and promote appropriate testing tools and frameworks to support functional and non-functional testing. Analyse and communicate test outcomes, quality metrics, risks, and issues, providing assurance and recommendations on release readiness. Manage, coach, and mentor staff, supporting capability development and building high-performing teams. Build effective relationships with delivery teams, stakeholders, and supplier teams to ensure successful delivery and continuous improvement of quality outcomes. Essential Criteria The successful candidate will need to demonstrate practical knowledge and experience in the following: Experience leading technical / product teams across a portfolio of projects within Agile delivery environments, driving continuous improvement of services, processes, and procedures, and supporting delivery using cloud-based and modern technologies. Experience across the full Software Development Lifecycle (SDLC), including the development and implementation of test strategies, test approaches, and quality frameworks. Experience managing, and developing teams, including coaching and mentoring staff. Experience with test automation, testing tools, and CI/CD practices, including integrating automated testing into delivery pipelines. Experience establishing quality metrics and reporting frameworks, supporting governance activities, monitoring delivery risks, and providing assurance insights to stakeholders. Experience influencing stakeholders and multidisciplinary teams to drive quality outcomes and continuous improvement. Desirable Criteria Ideally, the successful candidate will also demonstrate knowledge and experience in the following: Hands-on experience using a range of testing, test management, and collaboration tools, such as Zephyr, Jira, Selenium, SoapUI, JMeter, Cucumber, and Confluence. Experience of non-functional testing such as performance, security, resilience, accessibility, operational, or usability testing. Experience of implementing and maintaining test automation frameworks and continuous testing practices within Agile and DevOps environments. Experience applying Release and Configuration Management practices, including the use of version control systems such as Git. . click apply for full job details
Sep 21, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you ready to help deliver transformative projects and drive strategic decisions with your analytical expertise? Do you have the vision to identify growth opportunities and the skills to make them a reality in a dynamic, fast-paced environment? If so, this role could be for you! At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. This is an exciting time to be involved in QAT Analysis work which drives and delivers change to the Borders and Trade (B&T) business area. Job description Here in Chief Data and Information Office (CDIO) we have a unique view of the information technology infrastructure across borders and trade services which makes us a key player in helping projects and programmes impact, assess and deliver improvements. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. This is a superb opportunity to join HMRC's IT function Chief Digital Information Office (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the Organisation. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. As a Lead QAT Analyst in HMRC's CDIO Borders and Trade Delivery Group you can be part of our mission to transform the UK's Borders & Trade landscape. You will play a vital role in ensuring the seamless functioning of our innovative customs systems, contributing to the efficient administration of trade statistics, customs duties, and excise duties. A lead QAT analyst sets the strategy for test analysis, establishing standards and methods. They are accountable and responsible for activities at high risk. At this role level, you will: Take a strategic view of quality assurance and testing, balancing business objectives with operational delivery needs. Lead and manage teams, resources, and priorities to ensure successful delivery outcomes. Coach, mentor, and develop team members, supporting capability growth and professional development. Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes. Lead the QAT practise, focusing on complex problem solving and influencing senior team members. Act as a recognised subject matter expert in one or more testing disciplines, providing technical leadership and guidance. Provide expert advice and assurance to project teams and stakeholders on quality risks, testing approaches, and release readiness. Also, as a Lead QAT Analyst at HMRC, you'll define and lead on how the testing will work and advise on the organisation wide technical test approach. You are responsible for selecting appropriate tools and techniques to evaluate user experience and for functional and non-functional testing of systems, products, services or devices. Checking operational systems, products, services, or devices for changes in usability and accessibility needs. You will validate that security, usability and accessibility requirements have been met. You will interpret and present results of evaluations, prioritise issues and report on remedial actions. Collate input for future user research. You'll help other teams on an ad-hoc basis. In your role with us, you'll be part of a diverse and empowered team, and helped to continue your development as a respected member of the technology industry. A CDIO B&T Lead QAT Analyst is responsible for test improvement and optimisation, manage test capabilities and resources, and manage internal Test Managers and Test Analysts and work with other teams and external resources including contingent labour and supplier teams for Test delivery of Borders & Trade projects. As part of Test Guild, you will provide comprehensive testing support for development of new and existing systems across multiple platforms and locations and live services, updates, improvements. Your role will involve managing comprehensive testing activities, collaborating with cross-functional teams, and leading the QA practice, focusing on complex problem solving and influencing team members and stakeholders. Person specification Key Responsibilities: As Lead QAT Analyst, you will be expected to: Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes. Define and implement testing strategies, standards, and best practices to ensure a consistent and effective approach to quality assurance across products and services. Act as a recognised subject matter expert in one or more testing disciplines, providing expert technical advice and guidance to project teams and stakeholders. Lead, manage, coach, and mentor staff, supporting capability development and fostering a high-performing testing community. Evaluate and promote appropriate testing tools, techniques, and approaches to support both functional and non-functional testing activities. Analyse, interpret, and communicate test outcomes and quality metrics, ensuring risks, issues, and recommendations are clearly understood by stakeholders. Champion continuous improvement, automation, and quality engineering practices, and the adoption of modern testing approaches across delivery teams. Main Core Duties: At this role level, you will: Lead the planning, coordination, and delivery of quality assurance and testing activities across multiple products, projects, and programmes. Define and continuously improve testing strategies, standards, and quality engineering practices, ensuring consistency, standardisation, and alignment with Test Guild processes. Drive the implementation and adoption of test automation, and CI/CD practices, ensuring quality is embedded throughout the software development lifecycle. Evaluate, select, and promote appropriate testing tools and frameworks to support functional and non-functional testing. Analyse and communicate test outcomes, quality metrics, risks, and issues, providing assurance and recommendations on release readiness. Manage, coach, and mentor staff, supporting capability development and building high-performing teams. Build effective relationships with delivery teams, stakeholders, and supplier teams to ensure successful delivery and continuous improvement of quality outcomes. Essential Criteria The successful candidate will need to demonstrate practical knowledge and experience in the following: Experience leading technical / product teams across a portfolio of projects within Agile delivery environments, driving continuous improvement of services, processes, and procedures, and supporting delivery using cloud-based and modern technologies. Experience across the full Software Development Lifecycle (SDLC), including the development and implementation of test strategies, test approaches, and quality frameworks. Experience managing, and developing teams, including coaching and mentoring staff. Experience with test automation, testing tools, and CI/CD practices, including integrating automated testing into delivery pipelines. Experience establishing quality metrics and reporting frameworks, supporting governance activities, monitoring delivery risks, and providing assurance insights to stakeholders. Experience influencing stakeholders and multidisciplinary teams to drive quality outcomes and continuous improvement. Desirable Criteria Ideally, the successful candidate will also demonstrate knowledge and experience in the following: Hands-on experience using a range of testing, test management, and collaboration tools, such as Zephyr, Jira, Selenium, SoapUI, JMeter, Cucumber, and Confluence. Experience of non-functional testing such as performance, security, resilience, accessibility, operational, or usability testing. Experience of implementing and maintaining test automation frameworks and continuous testing practices within Agile and DevOps environments. Experience applying Release and Configuration Management practices, including the use of version control systems such as Git. . click apply for full job details
Description Customer Service Team Lead Location: Cardiff Reporting to: Customer Service Operations Manager Closing date: Monday 14th September at 10am At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 6 week rotation between 7am - 8pm Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Sep 21, 2026
Full time
Description Customer Service Team Lead Location: Cardiff Reporting to: Customer Service Operations Manager Closing date: Monday 14th September at 10am At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 6 week rotation between 7am - 8pm Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Permanent - Marketing Executive (Legal Sector) Salary 35k Based Wirral Hybrid Working (3 days office / 2 days home We're looking for an experienced Marketing Executive to join a growing and dynamic Marketing team! This is an exciting opportunity to play a key role in delivering high-quality, multi-channel marketing campaigns , supporting brand growth, and contributing to meaningful projects across the business. As a Marketing Executive, you'll support the delivery of marketing activity across the brand, ensuring campaigns run smoothly and consistently. You'll be involved in a mix of content creation, campaign coordination, social media management, and some events support , making this a varied and hands-on role supporting the Marketing Manager. Key Responsibilities: Support marketing campaigns, branding, and website content across multiple brands Assist in creating, scheduling, and publishing engaging digital content Work with internal teams, including Legal, to develop accurate and compliant messaging Collaborate on cross-departmental and cross-brand marketing projects Help produce marketing materials such as brochures, presentations, and POS assets Monitor and manage social media channels, responding to engagement where appropriate Provide support for events, activations, and internal communications Assist with campaign tracking, performance reporting, and analytics Support some charity initiatives and wider community-focused activities Skills Required: Must have extensive experience working in similar Marketing role, preferably within a Legal/Professional Services sector (desirable) Proven experience in marketing, writing social content, brand management and content management Experience of email marketing and online campaigns across all social media channels Possess strong writing skills, and be able to demonstrate in a sensitive tone to public audience Ability to analyse campaign data and use insights to improve performance Knowledge of video editing or content production tools Strong organisational and multitasking abilities Excellent written and verbal communication skills Experience managing multiple projects or brands Experience working with social media platforms and scheduling tools Strong teamwork and stakeholder collaboration skills Some Design skills, using Canva/Adobe Creative Suites Company Benefits: Hybrid working (3 days in office, 2 days from home) 23 days holiday (plus birthday) + bank holidays Income protection, dental plan, critical illness & death in service cover Employee Assistance Programme Pension scheme Modern office with excellent transport links Clear opportunities for career growth and development
Sep 21, 2026
Full time
Permanent - Marketing Executive (Legal Sector) Salary 35k Based Wirral Hybrid Working (3 days office / 2 days home We're looking for an experienced Marketing Executive to join a growing and dynamic Marketing team! This is an exciting opportunity to play a key role in delivering high-quality, multi-channel marketing campaigns , supporting brand growth, and contributing to meaningful projects across the business. As a Marketing Executive, you'll support the delivery of marketing activity across the brand, ensuring campaigns run smoothly and consistently. You'll be involved in a mix of content creation, campaign coordination, social media management, and some events support , making this a varied and hands-on role supporting the Marketing Manager. Key Responsibilities: Support marketing campaigns, branding, and website content across multiple brands Assist in creating, scheduling, and publishing engaging digital content Work with internal teams, including Legal, to develop accurate and compliant messaging Collaborate on cross-departmental and cross-brand marketing projects Help produce marketing materials such as brochures, presentations, and POS assets Monitor and manage social media channels, responding to engagement where appropriate Provide support for events, activations, and internal communications Assist with campaign tracking, performance reporting, and analytics Support some charity initiatives and wider community-focused activities Skills Required: Must have extensive experience working in similar Marketing role, preferably within a Legal/Professional Services sector (desirable) Proven experience in marketing, writing social content, brand management and content management Experience of email marketing and online campaigns across all social media channels Possess strong writing skills, and be able to demonstrate in a sensitive tone to public audience Ability to analyse campaign data and use insights to improve performance Knowledge of video editing or content production tools Strong organisational and multitasking abilities Excellent written and verbal communication skills Experience managing multiple projects or brands Experience working with social media platforms and scheduling tools Strong teamwork and stakeholder collaboration skills Some Design skills, using Canva/Adobe Creative Suites Company Benefits: Hybrid working (3 days in office, 2 days from home) 23 days holiday (plus birthday) + bank holidays Income protection, dental plan, critical illness & death in service cover Employee Assistance Programme Pension scheme Modern office with excellent transport links Clear opportunities for career growth and development
Project Planner / PMO Position Description Join CGI as a Project Planner and play a pivotal role in shaping the successful delivery of a high-profile programme in Aberdeen. You'll take ownership of developing a robust, credible programme schedule that gives senior stakeholders the insight and confidence to make critical delivery decisions. Using your expertise in Microsoft Project, you'll challenge assumptions, validate the critical path and explore schedule and resource scenarios to strengthen programme commitments. This is an opportunity to bring fresh thinking to complex planning challenges while working closely with the Programme Manager, workstream leads and a supportive community of CGI professionals, where your expertise will directly influence programme outcomes and help establish a strong foundation for successful delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen and requires a minimum of three days per week on site. Your future duties and responsibilities In this highly visible role, you will take ownership of developing, consolidating and maintaining an integrated programme-level schedule using Microsoft Project. Your immediate focus will be establishing and validating a credible baseline that supports programme decision-making and senior management commitments. You'll analyse schedule logic, dependencies, milestones and assumptions, using critical-path analysis and scenario testing to identify potential risks before they affect delivery. Working closely with the Programme Manager, project managers, workstream leads and wider stakeholders, you'll bring structure and insight to significant volumes of planning information. You'll be encouraged to challenge assumptions, explore alternative scenarios and recommend practical solutions, with support from colleagues across the programme to turn complex schedule data into clear, actionable delivery insight. • Develop & Integrate: Build, consolidate and maintain the programme-level schedule using Microsoft Project. • Baseline & Assure: Lead planning activity supporting the development of a robust and credible programme schedule baseline. • Analyse & Validate: Review schedule logic, milestones, dependencies and assumptions to identify gaps and inconsistencies. • Assess & Challenge: Perform critical-path analysis to identify activities and constraints that could affect key milestones. • Stress Test & Forecast: Model schedule risks and potential delivery scenarios to understand their impact on programme commitments. • Plan & Optimise: Assess resource availability and capacity against the schedule, highlighting bottlenecks and potential delivery impacts. • Collaborate & Coordinate: Work with programme stakeholders to capture, challenge and validate planning information. • Inform & Influence: Translate complex scheduling information into clear insights that support senior-level decisions and commitments. Required qualifications to be successful in this role You'll bring strong programme or project planning experience, with advanced practical knowledge of Microsoft Project and the ability to develop and interrogate complex integrated schedules. You should be confident working with senior stakeholders, challenging planning assumptions and converting large volumes of information into credible schedules and actionable programme insight. • Planning expertise: Strong experience in project or programme planning, scheduling or PMO environments. • Microsoft Project: Strong hands-on proficiency in MS Project, including developing and maintaining complex schedules. • Schedule baselining: Proven experience establishing, validating and maintaining credible schedule baselines. • Critical-path analysis: Strong understanding of schedule logic, dependencies, milestones, constraints and critical-path analysis. • Risk & scenario analysis: Ability to stress test schedules and assess the potential impact of delivery risks and alternative scenarios. • Resource planning: Experience assessing schedules against resource capacity and identifying potential constraints or bottlenecks. • Stakeholder management: Proven ability to work effectively with Programme Managers, project managers, workstream leads and senior stakeholders. • Analytical judgement: Ability to challenge assumptions, identify planning issues and communicate risks, impacts and recommendations clearly. • Delivery focus: A reliable, structured approach with the ability to take ownership of critical planning outputs within demanding programme timescales. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Sep 21, 2026
Full time
Project Planner / PMO Position Description Join CGI as a Project Planner and play a pivotal role in shaping the successful delivery of a high-profile programme in Aberdeen. You'll take ownership of developing a robust, credible programme schedule that gives senior stakeholders the insight and confidence to make critical delivery decisions. Using your expertise in Microsoft Project, you'll challenge assumptions, validate the critical path and explore schedule and resource scenarios to strengthen programme commitments. This is an opportunity to bring fresh thinking to complex planning challenges while working closely with the Programme Manager, workstream leads and a supportive community of CGI professionals, where your expertise will directly influence programme outcomes and help establish a strong foundation for successful delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen and requires a minimum of three days per week on site. Your future duties and responsibilities In this highly visible role, you will take ownership of developing, consolidating and maintaining an integrated programme-level schedule using Microsoft Project. Your immediate focus will be establishing and validating a credible baseline that supports programme decision-making and senior management commitments. You'll analyse schedule logic, dependencies, milestones and assumptions, using critical-path analysis and scenario testing to identify potential risks before they affect delivery. Working closely with the Programme Manager, project managers, workstream leads and wider stakeholders, you'll bring structure and insight to significant volumes of planning information. You'll be encouraged to challenge assumptions, explore alternative scenarios and recommend practical solutions, with support from colleagues across the programme to turn complex schedule data into clear, actionable delivery insight. • Develop & Integrate: Build, consolidate and maintain the programme-level schedule using Microsoft Project. • Baseline & Assure: Lead planning activity supporting the development of a robust and credible programme schedule baseline. • Analyse & Validate: Review schedule logic, milestones, dependencies and assumptions to identify gaps and inconsistencies. • Assess & Challenge: Perform critical-path analysis to identify activities and constraints that could affect key milestones. • Stress Test & Forecast: Model schedule risks and potential delivery scenarios to understand their impact on programme commitments. • Plan & Optimise: Assess resource availability and capacity against the schedule, highlighting bottlenecks and potential delivery impacts. • Collaborate & Coordinate: Work with programme stakeholders to capture, challenge and validate planning information. • Inform & Influence: Translate complex scheduling information into clear insights that support senior-level decisions and commitments. Required qualifications to be successful in this role You'll bring strong programme or project planning experience, with advanced practical knowledge of Microsoft Project and the ability to develop and interrogate complex integrated schedules. You should be confident working with senior stakeholders, challenging planning assumptions and converting large volumes of information into credible schedules and actionable programme insight. • Planning expertise: Strong experience in project or programme planning, scheduling or PMO environments. • Microsoft Project: Strong hands-on proficiency in MS Project, including developing and maintaining complex schedules. • Schedule baselining: Proven experience establishing, validating and maintaining credible schedule baselines. • Critical-path analysis: Strong understanding of schedule logic, dependencies, milestones, constraints and critical-path analysis. • Risk & scenario analysis: Ability to stress test schedules and assess the potential impact of delivery risks and alternative scenarios. • Resource planning: Experience assessing schedules against resource capacity and identifying potential constraints or bottlenecks. • Stakeholder management: Proven ability to work effectively with Programme Managers, project managers, workstream leads and senior stakeholders. • Analytical judgement: Ability to challenge assumptions, identify planning issues and communicate risks, impacts and recommendations clearly. • Delivery focus: A reliable, structured approach with the ability to take ownership of critical planning outputs within demanding programme timescales. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Intermediate CAD MEP Technician Location: Essex Job Type: Full-time Experience Level: Intermediate About the Role We are looking for an experienced and motivated Intermediate CAD MEP Technician to join our team in Essex. This is an excellent opportunity for someone with a solid foundation in MEP CAD design who is looking to develop their technical skills, take on greater responsibility and contribute to a range of building services projects. The Role As an Intermediate CAD MEP Technician, you will support the design and delivery of mechanical, electrical and public health building services drawings across a variety of projects. Working alongside engineers, designers and project teams, you will produce accurate, coordinated CAD drawings and models while ensuring that designs meet project requirements, relevant standards and client expectations. The successful candidate will be technically capable, organised and confident working independently while also contributing effectively as part of a wider design team. Key Responsibilities Produce accurate 2D CAD drawings and MEP layouts for building services projects. Develop mechanical, electrical and public health drawings from engineering information, sketches and specifications. Assist engineers and senior technicians with the development and coordination of MEP designs. Produce plans, elevations, sections, schematics and detailed construction drawings. Coordinate MEP services with architectural and structural information. Identify and resolve clashes and drawing discrepancies. Update drawings in line with design changes and project requirements. Maintain drawing standards, layer conventions, file structures and revision control. Liaise with engineers, project managers, architects and other members of the design team. Assist with the preparation of drawing registers and other project documentation. Carry out drawing checks to ensure accuracy, consistency and compliance with project standards. Work to project deadlines while maintaining a high standard of technical output. Continue to develop knowledge of current MEP design practices, standards and software. Essential Skills & Experience Previous experience working as an MEP CAD Technician, Building Services CAD Technician or similar role. Good working knowledge of AutoCAD . Understanding of mechanical and/or electrical building services. Ability to interpret engineering drawings, specifications and technical information. Experience producing coordinated MEP drawings. Good understanding of drawing standards, scales, layouts and revision control. Strong attention to detail and a methodical approach to work. Ability to manage workloads and meet deadlines. Good communication and interpersonal skills. Ability to work both independently and as part of a multidisciplinary team.
Sep 21, 2026
Full time
Intermediate CAD MEP Technician Location: Essex Job Type: Full-time Experience Level: Intermediate About the Role We are looking for an experienced and motivated Intermediate CAD MEP Technician to join our team in Essex. This is an excellent opportunity for someone with a solid foundation in MEP CAD design who is looking to develop their technical skills, take on greater responsibility and contribute to a range of building services projects. The Role As an Intermediate CAD MEP Technician, you will support the design and delivery of mechanical, electrical and public health building services drawings across a variety of projects. Working alongside engineers, designers and project teams, you will produce accurate, coordinated CAD drawings and models while ensuring that designs meet project requirements, relevant standards and client expectations. The successful candidate will be technically capable, organised and confident working independently while also contributing effectively as part of a wider design team. Key Responsibilities Produce accurate 2D CAD drawings and MEP layouts for building services projects. Develop mechanical, electrical and public health drawings from engineering information, sketches and specifications. Assist engineers and senior technicians with the development and coordination of MEP designs. Produce plans, elevations, sections, schematics and detailed construction drawings. Coordinate MEP services with architectural and structural information. Identify and resolve clashes and drawing discrepancies. Update drawings in line with design changes and project requirements. Maintain drawing standards, layer conventions, file structures and revision control. Liaise with engineers, project managers, architects and other members of the design team. Assist with the preparation of drawing registers and other project documentation. Carry out drawing checks to ensure accuracy, consistency and compliance with project standards. Work to project deadlines while maintaining a high standard of technical output. Continue to develop knowledge of current MEP design practices, standards and software. Essential Skills & Experience Previous experience working as an MEP CAD Technician, Building Services CAD Technician or similar role. Good working knowledge of AutoCAD . Understanding of mechanical and/or electrical building services. Ability to interpret engineering drawings, specifications and technical information. Experience producing coordinated MEP drawings. Good understanding of drawing standards, scales, layouts and revision control. Strong attention to detail and a methodical approach to work. Ability to manage workloads and meet deadlines. Good communication and interpersonal skills. Ability to work both independently and as part of a multidisciplinary team.
Description Customer Service Team Lead - 12 month Maternity Cover Location: Cardiff Reporting to: Customer Service Operations Manager Closing date: Wednesday 30th September at 10am At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Sep 21, 2026
Full time
Description Customer Service Team Lead - 12 month Maternity Cover Location: Cardiff Reporting to: Customer Service Operations Manager Closing date: Wednesday 30th September at 10am At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Altrad is currently looking for a Regional Blue Collar Recruiter to join the team in Goldthorpe. This role will require the ability to manage recruitment across a number of operational sites, supporting day-to-day vacancies, planned outages and larger mobilisation activity. Working closely with Operations, hiring managers and the wider Resource team, the successful candidate will be responsible for ensuring roles are filled safely, compliantly and within agreed timescales. Manage recruitment requirements across allocated sites and projects. Work with hiring managers to understand their requirements, including the trades, experience, qualifications and start dates needed. Consider internal transfers and redeployment opportunities alongside external recruitment. Source and screen skilled tradespeople and operatives through Eploy, job boards, referrals, social media and direct contact. Manage candidates throughout the recruitment, onboarding and mobilisation process. Make sure all required qualifications, SQEP, right-to-work checks are in place. Keep in regular contact with candidates and confirm attendance ahead of their start date. Respond quickly to withdrawals, failed checks, no-shows and changes to site requirements. Build and maintain candidate pipelines for key trades and upcoming work. Keep Eploy, vacancy information and recruitment trackers accurate and up to date. Provide clear updates on confirmed numbers, outstanding vacancies, shortfalls and any mobilisation risks. Build good working relationships with Operations, site teams, HR, Onboarding and the wider Resource team. Support with demobilisations and help find onward placements for employees becoming available. Key Requirements / Qualifications: Previous experience in blue-collar, trades, industrial, engineering, construction or high-volume recruitment. Strong candidate sourcing and stakeholder management skills. Able to manage several vacancies, sites and changing priorities at the same time. Good understanding of recruitment, onboarding and compliance processes. Confident speaking with candidates and hiring managers at all levels. Organised, proactive and comfortable working in a busy environment. Experience using an applicant tracking system and Microsoft Office. Experience supporting outages, shutdowns or industrial projects would be useful. About Us At Altrad, our people create endless opportunities. We are the leading provider of support services transforming our nations critical infrastructure to operate safely and sustainably. With over 16,000 talented people across our region, we provide the full spectrum of critical services including consulting, design, engineering, construction, asset life optimisation through to decommissioning, for industries both onshore and offshore. Why Join Us? Work on high-impact projects within a leading organisation. Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and dynamic work environment with a focus on innovation and excellence. As an employer, we are committed to promoting and protecting the physical and mental health and wellbeing of all our people. Inclusivity Statement We are committed to making our recruitment process accessible and inclusive. If you require any adjustments at any stage - including interviews or assessments, please let us know. We're happy to discuss what would help you take part fully.
Sep 21, 2026
Full time
Altrad is currently looking for a Regional Blue Collar Recruiter to join the team in Goldthorpe. This role will require the ability to manage recruitment across a number of operational sites, supporting day-to-day vacancies, planned outages and larger mobilisation activity. Working closely with Operations, hiring managers and the wider Resource team, the successful candidate will be responsible for ensuring roles are filled safely, compliantly and within agreed timescales. Manage recruitment requirements across allocated sites and projects. Work with hiring managers to understand their requirements, including the trades, experience, qualifications and start dates needed. Consider internal transfers and redeployment opportunities alongside external recruitment. Source and screen skilled tradespeople and operatives through Eploy, job boards, referrals, social media and direct contact. Manage candidates throughout the recruitment, onboarding and mobilisation process. Make sure all required qualifications, SQEP, right-to-work checks are in place. Keep in regular contact with candidates and confirm attendance ahead of their start date. Respond quickly to withdrawals, failed checks, no-shows and changes to site requirements. Build and maintain candidate pipelines for key trades and upcoming work. Keep Eploy, vacancy information and recruitment trackers accurate and up to date. Provide clear updates on confirmed numbers, outstanding vacancies, shortfalls and any mobilisation risks. Build good working relationships with Operations, site teams, HR, Onboarding and the wider Resource team. Support with demobilisations and help find onward placements for employees becoming available. Key Requirements / Qualifications: Previous experience in blue-collar, trades, industrial, engineering, construction or high-volume recruitment. Strong candidate sourcing and stakeholder management skills. Able to manage several vacancies, sites and changing priorities at the same time. Good understanding of recruitment, onboarding and compliance processes. Confident speaking with candidates and hiring managers at all levels. Organised, proactive and comfortable working in a busy environment. Experience using an applicant tracking system and Microsoft Office. Experience supporting outages, shutdowns or industrial projects would be useful. About Us At Altrad, our people create endless opportunities. We are the leading provider of support services transforming our nations critical infrastructure to operate safely and sustainably. With over 16,000 talented people across our region, we provide the full spectrum of critical services including consulting, design, engineering, construction, asset life optimisation through to decommissioning, for industries both onshore and offshore. Why Join Us? Work on high-impact projects within a leading organisation. Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and dynamic work environment with a focus on innovation and excellence. As an employer, we are committed to promoting and protecting the physical and mental health and wellbeing of all our people. Inclusivity Statement We are committed to making our recruitment process accessible and inclusive. If you require any adjustments at any stage - including interviews or assessments, please let us know. We're happy to discuss what would help you take part fully.
Are you a Statutory Accounts Assistant Manager or Business Services Assistant Manager looking for your next challenge? Or are you an Accounts Senior with between 1 and 3 years post qualification experience and looking to step up to Assistant Manager grade? Are you fully ACA or ACCA qualified and looking to upgrade to a modern and entrepreneurial West End based accountancy practice which specialises in working with high profile Media, Entertainment, Theatre, Film & TV clients (both corporate and HNW individuals)? Are you looking for a role which is mainly statutory accounts, tax and advisory based, that will also involve managing a portfolio of clients, managing workflow, managing staff and reviewing the work of more junior staff? If so, this growing accountancy practice firm based in a prime location in Zone 1 Central London is looking to recruit an ACA or ACCA qualified Statutory Accounts Assistant Manager with at least a one year post qualification experience due to impressive growth over the last few years and winning new clients from larger firms. Your role will be varied and will include: managing your own portfolio of clients (including a mixture of corporate clients and individuals), reporting directly to Manager and Partner level, liaising directly with all clients, reviewing statutory accounts prepared by other staff, preparing more complex statutory accounts from start to finish under both FRS 102 and FRS 105, corporation tax returns, reviewing VAT returns and offering clients advise how to improve their business. You will also get the chance to work on various advisory and ad hoc client projects, as well as staff management duties and starting to get involved with new business development. The role will be a mixture of reviewing work and preparing more complex assignments yourself. You will work in a newly created role (due to massive growth over the last few years) that will provide you with many opportunities in the future including the chance to be promoted to full Manager level in a short space of time. No experience of the client base is necessary although a strong interest in working with creative, media and Film & TV clients is essential. To be considered for this newly created role (September 2026) you will be a qualified ACCA or ACA with at least one year PQE and currently working for a UK based practice firm with experience of the above duties, either operating at Accounts Senior or Accounts Assistant Manager level. You will either be working for a small or medium sized firm and looking to step up to a role with more responsibility and better progression or you will already be working for a large practice and are looking to work in a more friendly firm with a better work life balance and faster progression. Experience of a wide range of software packages especially CCH Accounts Production and Xero, would be an advantage but training will be provided if necessary. You must now be looking to upgrade to an entrepreneurial and modern boutique West End based accountancy firm which is one of the main firms in London which works with high profile Media, Entertainment, Theatre, Creative, Film & TV clients. They offer hybrid working - 4 days in the office and 1 day from home plus flexi start / finish times. The atmosphere is casual, relaxed, sociable and friendly. This growing accountancy firm has a great reputation for being a friendly and supportive place to work and providing their staff with challenging and varied roles. The firm has a real family feel, with a very low staff turnover and staff always have successful long term careers at the firm. You will work in a friendly and growing team, and you can expect to work on an interesting array of clients from a wide range of creative industries. The firm is growing at a rapid rate due to many new business wins from larger accountancy firms. Overall this is a unique opportunity for a good quality Statutory Accounts Assistant Manager or Accounts Senior looking to step up to AM level, to join a good quality, niche and modern accountancy firm based in a West End location and carry out a high profile statutory accounts based role with great variety and genuine progression to full Manager grade in the future.
Sep 20, 2026
Full time
Are you a Statutory Accounts Assistant Manager or Business Services Assistant Manager looking for your next challenge? Or are you an Accounts Senior with between 1 and 3 years post qualification experience and looking to step up to Assistant Manager grade? Are you fully ACA or ACCA qualified and looking to upgrade to a modern and entrepreneurial West End based accountancy practice which specialises in working with high profile Media, Entertainment, Theatre, Film & TV clients (both corporate and HNW individuals)? Are you looking for a role which is mainly statutory accounts, tax and advisory based, that will also involve managing a portfolio of clients, managing workflow, managing staff and reviewing the work of more junior staff? If so, this growing accountancy practice firm based in a prime location in Zone 1 Central London is looking to recruit an ACA or ACCA qualified Statutory Accounts Assistant Manager with at least a one year post qualification experience due to impressive growth over the last few years and winning new clients from larger firms. Your role will be varied and will include: managing your own portfolio of clients (including a mixture of corporate clients and individuals), reporting directly to Manager and Partner level, liaising directly with all clients, reviewing statutory accounts prepared by other staff, preparing more complex statutory accounts from start to finish under both FRS 102 and FRS 105, corporation tax returns, reviewing VAT returns and offering clients advise how to improve their business. You will also get the chance to work on various advisory and ad hoc client projects, as well as staff management duties and starting to get involved with new business development. The role will be a mixture of reviewing work and preparing more complex assignments yourself. You will work in a newly created role (due to massive growth over the last few years) that will provide you with many opportunities in the future including the chance to be promoted to full Manager level in a short space of time. No experience of the client base is necessary although a strong interest in working with creative, media and Film & TV clients is essential. To be considered for this newly created role (September 2026) you will be a qualified ACCA or ACA with at least one year PQE and currently working for a UK based practice firm with experience of the above duties, either operating at Accounts Senior or Accounts Assistant Manager level. You will either be working for a small or medium sized firm and looking to step up to a role with more responsibility and better progression or you will already be working for a large practice and are looking to work in a more friendly firm with a better work life balance and faster progression. Experience of a wide range of software packages especially CCH Accounts Production and Xero, would be an advantage but training will be provided if necessary. You must now be looking to upgrade to an entrepreneurial and modern boutique West End based accountancy firm which is one of the main firms in London which works with high profile Media, Entertainment, Theatre, Creative, Film & TV clients. They offer hybrid working - 4 days in the office and 1 day from home plus flexi start / finish times. The atmosphere is casual, relaxed, sociable and friendly. This growing accountancy firm has a great reputation for being a friendly and supportive place to work and providing their staff with challenging and varied roles. The firm has a real family feel, with a very low staff turnover and staff always have successful long term careers at the firm. You will work in a friendly and growing team, and you can expect to work on an interesting array of clients from a wide range of creative industries. The firm is growing at a rapid rate due to many new business wins from larger accountancy firms. Overall this is a unique opportunity for a good quality Statutory Accounts Assistant Manager or Accounts Senior looking to step up to AM level, to join a good quality, niche and modern accountancy firm based in a West End location and carry out a high profile statutory accounts based role with great variety and genuine progression to full Manager grade in the future.
Role : Workforce Change & Restructuring Specialist - AVP Location: London Hybrid: 3 day a week in office Length: 6 months PAYE only About Workforce Change & Restructuring: Employee Relations Workforce Change & Restructuring ('ER WFC&R') manages the global change and restructuring portfolios across all employing entities; supporting the shaping of the workforce to meet long-term objectives and achieve optimum business performance, optimise costs and comply with legal and regulatory obligations. Our vision is to become a more simple, efficient and insightful best in class Workforce Change & Restructuring service whilst keeping the bank safe Overall purpose of the role: The role holder will support the Workforce Change and Restructuring delivery model pan Barclays and will be allocated projects across the entities. The role holder will be required to drive and support allocated change programmes. Support and drive the HR workstream for change programmes such as restructuring, LEE transfers, outsourcing, in sourcing, new site set up, pan entity and across our global locations leveraging in country HRBP, ER and other specialist HR functions as required. Key Accountabilities: The role holder will be responsible for the following key deliverables in Employee Relations: Project Initiation Due Diligence Consultation Implementation Communication Plan Governance and Risk COE Key Skills: Strong/numerous examples of Workforce Change / Restructuring (must be shown throughout your CV) Experience in handling/liaising with/managing Unions & Union representatives or conducting WFC in a heavily unionised environments Experience of leading Union/works council consultations Employee/Workforce Consultations and/or Redundancies experience Experience working on Tupe projects/programmes Experience of leading large scale/multiple change programmes Experience of delivering change programmes outside the UK A good understanding of current employment legislation Project management, change management and stakeholder management skills Experience of working in a highly matrixed organisation Solid appreciation of the importance of recognising cultural and geographic sensitivities Excellent analytical and data skills; be confident around data Excel to an intermediate level, and so experienced in merging sheets, data management, pivot tables, vlookups, and handling large amounts of data in Excel, and preferably able to use formulas to do quality checking of data Essential Experience: Technical - consultancy, unions, redundancy and relevant legal requirements Project Management skills Show in your CV how you structure and run a program, and track everything. MS Excel - experienced in merging sheets, data management, data manipulation, pivot tables, vlookups, and handling large amounts of data in Excel About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Sep 20, 2026
Full time
Role : Workforce Change & Restructuring Specialist - AVP Location: London Hybrid: 3 day a week in office Length: 6 months PAYE only About Workforce Change & Restructuring: Employee Relations Workforce Change & Restructuring ('ER WFC&R') manages the global change and restructuring portfolios across all employing entities; supporting the shaping of the workforce to meet long-term objectives and achieve optimum business performance, optimise costs and comply with legal and regulatory obligations. Our vision is to become a more simple, efficient and insightful best in class Workforce Change & Restructuring service whilst keeping the bank safe Overall purpose of the role: The role holder will support the Workforce Change and Restructuring delivery model pan Barclays and will be allocated projects across the entities. The role holder will be required to drive and support allocated change programmes. Support and drive the HR workstream for change programmes such as restructuring, LEE transfers, outsourcing, in sourcing, new site set up, pan entity and across our global locations leveraging in country HRBP, ER and other specialist HR functions as required. Key Accountabilities: The role holder will be responsible for the following key deliverables in Employee Relations: Project Initiation Due Diligence Consultation Implementation Communication Plan Governance and Risk COE Key Skills: Strong/numerous examples of Workforce Change / Restructuring (must be shown throughout your CV) Experience in handling/liaising with/managing Unions & Union representatives or conducting WFC in a heavily unionised environments Experience of leading Union/works council consultations Employee/Workforce Consultations and/or Redundancies experience Experience working on Tupe projects/programmes Experience of leading large scale/multiple change programmes Experience of delivering change programmes outside the UK A good understanding of current employment legislation Project management, change management and stakeholder management skills Experience of working in a highly matrixed organisation Solid appreciation of the importance of recognising cultural and geographic sensitivities Excellent analytical and data skills; be confident around data Excel to an intermediate level, and so experienced in merging sheets, data management, pivot tables, vlookups, and handling large amounts of data in Excel, and preferably able to use formulas to do quality checking of data Essential Experience: Technical - consultancy, unions, redundancy and relevant legal requirements Project Management skills Show in your CV how you structure and run a program, and track everything. MS Excel - experienced in merging sheets, data management, data manipulation, pivot tables, vlookups, and handling large amounts of data in Excel About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a Risk and Control Analyst based in Edinburgh/Stirling (hybrid) for a 3-month contract. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Job Description - The Role The Risk & Controls Analyst supports Global Financial Crime Compliance (GFCC) in identifying, assessing, monitoring and mitigating risk. The role helps strengthen the controls framework through testing, assurance, oversight and continuous improvement, while supporting effective governance, risk insight and reporting. It also maintains accurate risk documentation, controls, assessments and issue management to ensure risks are effectively understood and managed in line with What you'll do: Support the identification, assessment, monitoring and mitigation of GFCC risks. Deliver risk, control testing and oversight activities in line with M&G's Operational Risk Framework. Maintain and enhance the GFCC risk profile, ensuring risk registers, controls, issues, assessments and documentation are accurate and up to date. Provide risk insight, reporting and recommendations to support decision-making and senior management oversight. Support risk governance forums by preparing materials, tracking actions and delivering risk and control updates. Monitor, test and assess key controls, identifying weaknesses and driving continuous improvement. Review, challenge and analyse risk assessments, including ratings, scoring, trends and supporting rationale. Identify control weaknesses, conduct root cause analysis and support the development of effective remediation plans. Track and support issue remediation, audit findings and regulatory actions to ensure sustainable outcomes and compliance with risk standards. Analyse emerging risks, themes and trends, translating findings into practical recommendations. Provide risk assessments, control guidance and constructive challenge for business change initiatives and projects. Build strong relationships with stakeholders across GFCC, Risk, Compliance, Internal Audit and wider business teams. Maintain proactive communication with senior management on risk activities, progress and key issues. Support the Head of AFC/Global MLRO, GFCC Business Manager and wider GFCC team in delivering high-quality risk oversight. Promote a strong risk and control culture, stay informed on regulatory and industry developments, and support continuous improvement across financial crime risk management. The skills you'll need: Experience in risk management within regulated financial services environments. Knowledge of financial crime risk, including AML, sanctions, fraud, ABC and KYC/CDD and related controls. Experience in risk monitoring, control testing, assurance and governance activities. Understanding of operational risk frameworks, risk assessments and control management. Ability to identify control weaknesses, perform root cause analysis and support remediation. Strong analytical skills with the ability to identify trends and provide clear risk insights. Experience preparing risk reports and governance materials for senior management. Ability to maintain accurate risk, control and issue documentation. Strong stakeholder management, communication and constructive challenge skills. Well organised, detail-oriented and able to manage activities through to completion. Experience supporting change initiatives, assurance reviews and process improvements. Positive, resilient and continuous improvement mindset with sound judgement and integrity. Skilled in risk reporting, governance support and promoting a strong risk and control culture. Collaborative team player who builds effective relationships across the business. Next steps We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Sep 20, 2026
Full time
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a Risk and Control Analyst based in Edinburgh/Stirling (hybrid) for a 3-month contract. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Job Description - The Role The Risk & Controls Analyst supports Global Financial Crime Compliance (GFCC) in identifying, assessing, monitoring and mitigating risk. The role helps strengthen the controls framework through testing, assurance, oversight and continuous improvement, while supporting effective governance, risk insight and reporting. It also maintains accurate risk documentation, controls, assessments and issue management to ensure risks are effectively understood and managed in line with What you'll do: Support the identification, assessment, monitoring and mitigation of GFCC risks. Deliver risk, control testing and oversight activities in line with M&G's Operational Risk Framework. Maintain and enhance the GFCC risk profile, ensuring risk registers, controls, issues, assessments and documentation are accurate and up to date. Provide risk insight, reporting and recommendations to support decision-making and senior management oversight. Support risk governance forums by preparing materials, tracking actions and delivering risk and control updates. Monitor, test and assess key controls, identifying weaknesses and driving continuous improvement. Review, challenge and analyse risk assessments, including ratings, scoring, trends and supporting rationale. Identify control weaknesses, conduct root cause analysis and support the development of effective remediation plans. Track and support issue remediation, audit findings and regulatory actions to ensure sustainable outcomes and compliance with risk standards. Analyse emerging risks, themes and trends, translating findings into practical recommendations. Provide risk assessments, control guidance and constructive challenge for business change initiatives and projects. Build strong relationships with stakeholders across GFCC, Risk, Compliance, Internal Audit and wider business teams. Maintain proactive communication with senior management on risk activities, progress and key issues. Support the Head of AFC/Global MLRO, GFCC Business Manager and wider GFCC team in delivering high-quality risk oversight. Promote a strong risk and control culture, stay informed on regulatory and industry developments, and support continuous improvement across financial crime risk management. The skills you'll need: Experience in risk management within regulated financial services environments. Knowledge of financial crime risk, including AML, sanctions, fraud, ABC and KYC/CDD and related controls. Experience in risk monitoring, control testing, assurance and governance activities. Understanding of operational risk frameworks, risk assessments and control management. Ability to identify control weaknesses, perform root cause analysis and support remediation. Strong analytical skills with the ability to identify trends and provide clear risk insights. Experience preparing risk reports and governance materials for senior management. Ability to maintain accurate risk, control and issue documentation. Strong stakeholder management, communication and constructive challenge skills. Well organised, detail-oriented and able to manage activities through to completion. Experience supporting change initiatives, assurance reviews and process improvements. Positive, resilient and continuous improvement mindset with sound judgement and integrity. Skilled in risk reporting, governance support and promoting a strong risk and control culture. Collaborative team player who builds effective relationships across the business. Next steps We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
