AI Strategy & Customer Success Leader

  • Zendesk UK Ltd ( UK)
  • Aug 27, 2026
Full time HR / Recruitment

Job Description

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers' AI roadmaps, translating product capabilities into strategic value and driving multi-year adoption across executive stakeholders.

You will lead design reviews, coordinate cross-functional delivery, and partner with senior leaders to shape a forward-looking AI strategy that delivers measurable business impact.