Student Support

  • KCGroup
  • Solihull, West Midlands
  • Aug 26, 2026
Full time HR / Recruitment

Job Description

We are recruiting for Student Support and Attendance Officers to join a busy college environment in the Solihull area. This is a temporary, full-time position, supporting students while helping manage and monitor attendance records.

This role is ideal for someone with strong administrative skills who enjoys working in a student-focused environment, providing frontline support and ensuring accurate attendance tracking.

Key Duties of the Student Support and Attendance Officer role:
  • Monitor and accurately record student attendance using internal systems
  • Follow up on absences and contact students or parents/guardians where required
  • Provide general administrative support to student services and teaching teams
  • Offer frontline support to students, assisting with queries and signposting to appropriate services
  • Maintain and update student records and documentation
  • Support attendance improvement initiatives and reporting
  • Liaise with teaching staff to ensure clear communication around attendance issues
  • Handle confidential information in line with safeguarding and data protection policies
  • Contribute to a positive, supportive environment for all students
Key Information about the Student Support and Attendance Officer role:
  • Job Title: Student Support and Attendance Officer
  • Location: Solihull Area
  • Pay Rate: £13.50 per hour
  • Contract: Temporary, Full-Time, Monday-Friday, 8:30am-5pm.