Senior Administrator

A full-time Administrator is required to join our friendly team supporting an established independent building organisation,

Responsibilities include:

• liaising with letting agents and homeowners to schedule engineer appointments.
• responding to existing and new client email and telephone enquiries
• providing feedback to clients for follow up needs, as detailed in the engineer reports
• maintaining the software database to enter and update client information and to progress all jobs to finalisation ready for invoicing

The ideal candidate will have customer service and administrative experience but primarily will be an excellent organiser, with attention to detail and a willingness to learn.

Key Skills required:

• Excellent customer service and communication skills, verbal and written
• Strong organisational skills and the ability to prioritise workload
• Ability to work as part of a team and independently
• Ability to take initiative and problem solve with others when necessary
• IT literate with knowledge of Outlook

why apply ?

The business is based within the Cambridge Innovation Park in Waterbeach, with easy access and free onsite parking. The office is located within a modern, airy building complex, with central open seating areas for lunch/meetings. Additional site facilities include coffee and vending machines, a café, gym and beauty salon.

Great friendly growing organisation, great working environments and team ! progression available.