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Anaplan Inc is seeking a driven Customer Success Operations Manager to join our EMEA CS Operations team. You will lead post-sales operations, drive efficiency, and deliver data-driven insights to improve forecasting and revenue visibility across the region. You will partner with CS leadership to scale processes, implement new tools, and align pipeline metrics with quarterly targets. A successful candidate has experience in enterprise SaaS, strong analytics, and a track record of operational

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation. You will help run the day-to-day operations for one of our fastest-growing regions. In this role, you will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organisation. You will be the trusted advisor to the Customer Success Vice president for the EMEA region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change. Your Impact Analyse current post-sales operations processes and identify opportunities for optimisation and innovation. Implement strategic initiatives to improve post-sales productivity, forecast accuracy, and pipeline visibility. Partner with post-sales leadership to develop strategies for scaling operations and achieving revenue targets. Act as a change agent by introducing new tools, technologies, and methodologies to enhance post-sales performance. Oversee the design, implementation, and optimisation of post-sales processes, tools, and systems. Provide actionable insights through data analysis, reporting, and dashboards to support decision-making. Ensure seamless communication and alignment across GTM teams. Monitor data accuracy and integrity within CRM and related systems. Regularly monitor and analyse post-sales pipeline metrics, including customer renewal conversion rates, forecast accuracy and develop actionable insights Assist in post-sales forecasting by analysing pipeline data to predict future revenue streams. Work closely with the post-sales leadership team to align pipeline performance with quarterly and annual churn and expand targets. Identify potential risks to achieving post-sales goals and proactively develop mitigation strategies. Foster strong relationships with cross-functional teams to ensure project success and operational alignment. Act as a trusted advisor to post-sales leadership, providing insights and recommendations to drive growth. Ideally, you have helped scale a hyper-growth business. You are a detail-oriented operator who is passionate about both the art and science of Customer Success. You know why adoption matters in SaaS, and you take pride in helping your Customer Success teams deliver high quality experiences that translate into strong customer engagements. Most importantly, you have strong opinions on the best way to engage with and motivate the post-sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. Your Qualifications Relevant sales operations experience in a fast-growing organisations. Excellent analytical skills with experience overseeing and managing customer metrics, employee productivity and outcomes. Experience working with enterprise technology companies. SaaS experience is a preference. Proven skills in post-sales forecasting, customer health and reporting. Proven skills in go-to-market modelling, building territories and setting corresponding goals. Ability to plan manage and deliver multiple concurrent and complex work streams in a matrix organisation with aggressive timelines. Ability to manage high volumes of work, prioritise multiple responsibilities and be effective in fast-paced work environments. Must have GRIT - guts, reliability, improvement, teamwork. Project management and leadership experience is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. C andidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Kody is scaling rapidly across the UK and APAC (HK and China), with plans to expand into new markets including the US and EU. As we grow, operational rigour and commercial excellence are key to delivering on our product promise, winning new clients, and keeping customers happy. We're looking for a VP of Commercial & Operations who can build scalable structures, lead cross-functional initiatives, and act as a force multiplier across both operational delivery and revenue generation. Reporting directly into senior leadership, you'll oversee the global operational and commercial strategy, from client onboarding and compliance to sales and partnerships. This is a high-impact role with direct responsibility for building efficient, scalable systems while also driving acquisition, retention, and commercial success across multiple jurisdictions. What You'll Be Doing: Lead and scale Kody's global operational and commercial strategy, with oversight of regional teams across customer delivery, compliance, and sales Develop and implement scalable systems, tools, and workflows that enable growth, efficiency, and exceptional client experiences Act as a strategic owner of the end-to-end customer journey, from onboarding through retention, working closely with Product, Technology, Account Management, and Customer Operations Oversee regulatory and compliance frameworks across jurisdictions, ensuring strong risk management and onboarding standards Direct and support the commercial organisation, including sales and referral teams, to deliver revenue growth and market expansion Actively engage with prospects, partners, and merchants, supporting key negotiations and helping secure high-value contractual agreements Provide strategic input into hiring, structure, and KPIs across commercial and operational functions, building and mentoring high-performing, accountable teams Champion a data-led culture, leveraging client feedback, operational metrics, and commercial performance to guide decision-making and drive continuous improvement. Serve as a senior escalation point for complex client or operational challenges, leading resolution planning with internal stakeholders Drive the development and refinement of sales, marketing, and operational collateral, ensuring messaging is aligned with market positioning and customer needs Represent the voice of the customer internally, influencing product, service, and operational enhancements. Partner with executive leadership to shape overall business strategy, ensuring commercial and operational models align with global company goals What We're Looking For: 7+ years in senior operations and/or commercial leadership roles, ideally within fintech, SaaS, or tech-enabled services Proven ability to scale both operations and commercial teams across multiple regions Experience building revenue-driven strategies while maintaining operational and regulatory rigour Strong track record of leading sales, partnerships, or commercial negotiations in complex or regulated markets. Deep understanding of multi-jurisdictional operations (APAC, UK, and ideally US/EU) Cross-functional leadership and stakeholder management expertise, with the ability to align Product, Tech, and Customer teams around shared goals Commercially minded, data-driven, and relentlessly customer-focused Comfortable switching between strategic leadership and hands-on execution Competitive remuneration package Equity options Company pension scheme Enhanced parental pay & leave 25 days holiday + bank holidays A great new office in London Bridge Opportunity to be part of a friendly, engaged team Thriving collaborative and inclusive company culture (where you can have a real impact)

About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world class customer satisfaction and net revenue retention. We're a forward thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams. About the Role Permutive is looking for a customer centric, driven, and experienced Account Manager to cross sell software solutions across the scope of our products and increase incremental license and subscription revenue. As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive. You are a collaborator across our organization partnering with customer success, pre sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management. What You'll Be Doing You will renew active revenue and expand sales within our accounts while building relationships with main decision makers. You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements. Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways. Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicise success stories. Developing real time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm future commitments). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. Provide customer feedback to team members for product, systems, and process improvements. You will need to develop subject matter expertise in selling our products and services. You sell to and work with the senior most customer executive and CXO level decision makers. What you'll need? You'll be perfect for this role if you have: Extensive experience working closely with customers to identify cross sell opportunities. Deep knowledge of SaaS software solutions and processes with the willingness to learn the dynamics of the AdTech market. Extensive experience exceeding targets and contributing to company overachievement. Industry understanding and the ability to dive into customer's decision making processes, goals, and strategies. Confidence and expertise in presenting, ROI analysis, negotiating, and closing skills at all levels of customer engagement. Experience holding a complete understanding of the business and technical contexts of accounts. You are someone who leads by example on accounts and compels others to get on board. You have experience mentoring others with consultative effectiveness and establishing trust with internal and external customers. What we're offering We take a structured, objective approach to salary setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £75-85k Our Bonus Structure If you join Permutive as an Account Manager with a base salary of £80 and reach 100% quota attainment in a year, your OTE for that year will be around £96. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Account Managers. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.

Regional Sales Director - Strategic Accounts Lead the Enterprise Growth Engine Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That's autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Find out more: Why Join Fonoa? We're building the infrastructure that enables autonomous tax for some of the world's most recognisable companies. Our customers operate across multiple markets, navigate complex compliance requirements, and rely on Fonoa to help them scale globally with confidence. As Regional Sales Director - Strategic Accounts, you'll lead a team responsible for expanding relationships within these organisations and helping them solve increasingly complex tax and compliance challenges. This is an opportunity to join a company operating in a large and growing market, work with globally recognisable brands, and play a key role in building the next stage of Fonoa's enterprise sales organisation. The Role We're looking for a Regional Sales Director - Strategic Accounts to lead a team of Strategic Account Executives focused on some of the world's most complex and ambitious companies. This is a first line leadership role that combines team leadership with active involvement in strategic deals. You'll help your team navigate complex buying environments, engage senior stakeholders, and expand Fonoa's footprint within global organisations. You'll be responsible for driving predictable revenue performance, developing sales talent, and ensuring disciplined execution across the entire sales cycle. Success in this role requires strong enterprise sales leadership, effective deal coaching, and the ability to align teams around customer outcomes. What You'll Do Team Leadership Lead, develop, and coach a team of Strategic Account Executives Set clear performance expectations and support individual development Provide hands on guidance throughout the sales cycle, from account planning through to negotiation and close Foster a culture of accountability, collaboration, and continuous improvement Support hiring, onboarding, and development of top enterprise sales talent Strategic Account Growth Drive revenue growth across a portfolio of global enterprise accounts Support account planning, stakeholder mapping, and multi threading strategies Help teams identify expansion opportunities across business units, geographies, and product lines Build relationships with senior executives and decision makers within customer organisations Ensure a consistent focus on customer value and long term partnership development Sales Execution Drive accurate forecasting, pipeline management, and quota attainment Coach teams on deal strategy, qualification, and execution Support complex enterprise opportunities, including executive alignment and commercial negotiations Embed consistent use of sales methodologies such as MEDDPICC and Challenger Identify risks early and take action to improve deal outcomes Cross Functional Leadership Partner closely with Marketing, Product, Customer Success, Alliances, and Partnerships teams Leverage strategic partners, including Big 4 firms and technical alliances, to accelerate opportunities Align internal stakeholders around customer priorities and commercial objectives Represent Fonoa in customer meetings, partner engagements, and industry events What We're Looking For Required Experience leading Enterprise Account Executives or Strategic Account Executives within a SaaS environment Proven track record of closing and supporting complex, multi stakeholder enterprise deals Strong leadership and coaching capabilities Experience managing long sales cycles and navigating complex buying processes Strong forecasting, pipeline management, and sales execution skills Ability to build credibility with senior customer stakeholders and executive buyersExperience working cross functionally across multiple business functions Strong Signals Experience selling into global enterprise organisations Strong understanding of value based selling and enterprise account planning Experience working with consulting partners, systems integrators, or alliance ecosystems Demonstrated success building and scaling high performing enterprise sales teams What This Role Is Not A second line leadership position removed from deals and customers A player coach role carrying an individual sales quota A channel only or partner focused sales role A sales operations or enablement position A transactional sales management role focused on short sales cycles Why Sales Leaders Win at Fonoa Mission critical platform solving a complex global challenge Large and growing addressable market Strong fit within complex enterprise environments Clear land and expand opportunity across global accounts High impact leadership role with visibility across the business Opportunity to build, develop, and scale a world class strategic sales team Onboarding You'll go through a structured onboarding programme that combines product immersion, market education, and sales methodology training. Our goal is to quickly equip you with the knowledge, context, and support needed to coach your team effectively, engage in complex enterprise opportunities, and contribute from day one.

United Kingdom - Hampshire - Farnborough Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements Job Overview This role will be responsible for leading the Legal Team that advises the Solutions and Services Group on all legal requirements relating to new services and solution development. You will work with the SSG General Counsel and provide legal and regulatory support for the creation of new attached services, software, solutions, managed services in AI, Hybrid Cloud, Sustainability and Digital Workplace Solutions. Job Responsibilities Advising the Services Team on a wide range of regulatory and commercial legal issues Lead a Team supporting new services development in AI, Hybrid Cloud, Sustainability, Digital Workplace Solutions provide legal support for the Lenovo Teams developing new services, software and solutions assist with the development of new solutions and services to facilitate sales across SSG and oversea their global roll out collaborate with internal and outside counsel, specific subject matter experts, and stakeholders work closely with Lenovo's lawyers, as well as services teams in the U.S., Europe, Latin America and Asia Pacific. Work closely with the GCT and SSG Regional Leaders to ensure that if the GCT is supporting Solutions and Services from SSG they have the necessary training, playbooks and templates advise SSG Team on a wide range of regulatory and commercial legal issues effectively engage in issue-spotting and involving legal subject matter experts within the broader corporate-level Lenovo Legal Department work efficiently to supplement internal resources across Lenovo's geographies with advice from outside as needed draft standard templates for new solutions and services work with the COE to establish a template library for all Services so they can be easily found and maintained Establish a clear engagement process between legal and service development teams Job Requirements 15+ years' experience corporate/commercial legal work Experience leading a Team that advises on the establishment of new solutions and services, SaaS, software development Experience in a national or global law firm, or experience as in-house commercial counsel in a global company Experience in building tools and systems that systematically track the advice that has been provided and enables services to be tracked in life Experience of tracking and applying new laws and regulations and ensuring compliance Strong problem-solving skills Ability, confidence, and gravitas necessary to advise leadership within the company, exercising sound business and legal judgment Ability to anticipate, proactively manage and mitigate legal risks; and effectively advise on risk management and mitigation Ability to manage multiple projects, including transactional work and strategic projects, and set priorities and meet deadlines in a fast-paced, global work environment Ability to remain calm under pressure, to learn from experience and peers, and to be a team player What we offer Opportunities for career advancement and personal development Access to a diverse range of training programs Performance-based rewards that celebrate your achievements Flexibility with a hybrid work model (3:2) that blends home and office life Electric car salary sacrifice scheme Life insurance We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations United Kingdom - Hampshire - Farnborough AI PROCESSING NOTICE We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question. If you require an accommodation to complete this application, please

Play a pivotal role in empowering customers to achieve their business goals. Drive advocacy and product adoption for Xero. Guide, mentor, and provide strategic direction to a dedicated team of specialists. Increase contribution to overall revenue by guiding day-to-day outputs across key initiatives. Elevate team capabilities through continuous coaching. Ensure the team is equipped to deliver on a variety of strategic campaigns. Foster a supportive and high-performing environment to influence customer retention and long-term satisfaction. Requirements Demonstrated experience mentoring, coaching, or leading teams within customer success, sales, or customer experience environments. A background in SaaS or digital platforms, paired with a solid understanding of customer success principles or sales motions. You bring an analytical approach to using customer data and metrics to guide decision-making and drive positive outcomes. Exceptional communication and stakeholder management skills, with the ability to build trust and influence across all business levels. Familiarity with CRM or Customer Success tools such as Salesforce, Gainsight, or HubSpot. An adaptive leadership style and growth mindset that helps you embrace change and support your team through evolving priorities. Core Competencies Demonstrates expertise in mentoring and coaching teams within customer success and sales environments, leveraging analytical skills to utilize customer data for decision-making. Proficient in fostering a high-performing team culture that enhances customer retention and satisfaction. Highest-signal resume keywords Mentoring And Coaching Customer Success Principles Analytical Decision-Making Exceptional Communication Skills CRM Tools Familiarity ATS Optimization Keywords Hard Skills Customer Success Sales Strategies Data Analysis Metrics Utilization SaaS Knowledge Soft Skills Stakeholder Management Influencing Skills Adaptive Leadership Growth Mindset Industry Keywords Customer Experience Product Adoption Team Leadership Strategic Campaigns Customer Retention Tools & Technologies Salesforce Gainsight HubSpot

About the Job: LaunchDarkly is looking for a VP, EMEA Sales to lead and scale our regional sales organization as we enter a period of high growth and expand across a growing portfolio of products. Reporting to the Chief Revenue Officer, this leader will own new business and expansion revenue across EMEA's Enterprise and Corporate segments. This is a high-impact leadership role for a builder and operator who can turn regional insight into a focused go-to-market strategy, build a repeatable pipeline engine, and create the operating discipline needed for predictable growth. The VP will lead a multi-level sales organization and partner closely with Marketing, SDR/BDR, Solutions Engineering, Customer Success, Partnerships, Enablement, and Revenue Operations. Responsibilities: Own EMEA new business and expansion revenue across Enterprise and Corporate segments. Set regional go-to-market strategy across segmentation, territories, coverage, capacity, hiring, and resources. Build repeatable pipeline across outbound, inbound, account-based, and partner channels. Establish operating rhythms for pipeline inspection, forecasting, deal progression, performance, and business reviews. Deliver accurate forecasts and visibility into pipeline, deal health, productivity, risks, and opportunities. Lead and develop Sales Directors, Managers, and Account Executives while building a strong management bench. Drive consistent sales methodology, account planning, qualification, and pipeline hygiene. Engage in strategic deals through executive relationships, value selling, negotiation, and deal strategy. Scale land-and-expand across new logo, adoption, cross-sell, and expansion motions. Partner with Solutions Engineering and Customer Success to improve deal quality, adoption, retention, and expansion. Align with Marketing and SDR/BDR leadership on campaigns, account priorities, lead follow-up, and pipeline goals. Build co-sell and partner motions that extend regional reach and generate qualified pipeline. Represent EMEA in global go-to-market planning and bring regional insight to company strategy, product priorities, and sales plays. Qualifications: 12+ years in B2B SaaS or enterprise software sales, including 7+ years in sales leadership and experience managing managers. Proven success scaling EMEA go-to-market strategy and sales organizations in high-growth technology companies. Experience leading Enterprise and Corporate, Mid-Market, or other high-velocity sales motions. Track record of delivering new business and expansion through complex, multi-stakeholder sales cycles. Experience selling technical products to engineering, product, IT, and executive buyers; developer tools or infrastructure experience is a plus. Expertise in pipeline generation, forecasting, territory planning, account coverage, sales methodology, and performance management. Experience building land-and-expand motions and growing adoption within strategic accounts. Ability to hire, coach, and retain managers and individual contributors across multiple EMEA markets. Executive presence and communication skills to influence global stakeholders and represent EMEA with customers and partners. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation?

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is where a diverse group of emerging talent and legends share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. Regardless of their role, each of our employees is vital in bringing SiriusXM's vision to life daily. SiriusXM Media is the gateway for marketers to North America's most prominent digital audio advertising ecosystem. As the combined advertising revenue organization of SiriusXM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBC Universal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. AdsWizz, a subsidiary of SiriusXM, is the leading global provider of digital audio and podcast advertising solutions. AdsWizz is the underlying monetization solution for well-known music platforms, podcasts, and broadcasting groups worldwide, giving advertisers of all sizes unprecedented access to premium and niche audio content. Through dynamic ad insertion, advanced programmatic platforms, and innovative audio formats, AdsWizz efficiently connects buyers and sellers for digital audio and podcast advertising. AdsWizz is a global company with a presence in over 40 countries and a Technology Development Hub in Bucharest, Romania and an Ad-tech Sales Hub in London, UK. How you'll make an impact: As a Staff Product Manager within the Podcast Platform organization, you will lead the development of products and capabilities that help creators, partners, and internal teams make better decisions through data, automation, and operational excellence. Working across the Simplecast and AdsWizz ecosystem, you will define the roadmap for creator analytics, experimentation frameworks, platform intelligence, and operational insights that improve publishing, distribution, monetization, and audience growth across Apple Podcasts, Spotify, YouTube, Amazon, and emerging podcast platforms. This role sits at the intersection of product management, analytics, creator workflows, and platform strategy. You will partner closely with Engineering, Data Science, Product, Analytics, Design, Customer Success, Partnerships, and Business stakeholders to identify opportunities, define scalable solutions, and deliver products that make creators and internal teams more effective. What you'll do: Product Strategy Own the roadmap for Podcast Intelligence capabilities across the creator platform. Define products that enable creators and internal teams to better understand audience growth, content performance, publishing health, monetization, and distribution effectiveness. Identify opportunities to simplify complex workflows through automation and actionable insights. Translate ambiguous business problems into scalable product investments. Analytics & Intelligence Define next-generation analytics that move beyond reporting into recommendations and decision support. Partner with Product Analytics to identify new signals, metrics, and KPIs that improve creator decision making. Build experimentation capabilities that allow teams to validate product ideas and measure customer outcomes. Drive adoption of operational dashboards that improve platform health and execution. Platform Optimization Develop products that improve publishing reliability, distribution quality, metadata quality, content health, and creator efficiency. Analyze product performance data, identifying areas for improvement and recommending data-driven solutions. Define systems that proactively surface issues before they impact creators. Identify opportunities to automate operational processes and reduce manual intervention. Partner with engineering teams to improve observability across podcast publishing and distribution. Cross-functional Leadership Translate complex technical concepts into customer and business value. Partner with Engineering on solution design without prescribing implementation. Work closely with Partnership teams to understand evolving platform capabilities across Apple, Spotify, YouTube, Amazon, and other ecosystem partners. Align stakeholders around measurable outcomes rather than feature delivery. Execution Write clear, thoughtful product requirements grounded in customer problems and measurable outcomes. Define KPIs that measure adoption, operational efficiency, creator success, and platform reliability. Prioritize work based on customer impact, business value, and engineering effort. Deliver products with a strong bias toward execution and continuous iteration. What you'll need: Bachelor's degree in a technical, business, or related field 7+ years of expert-level product management experience with a strong focus on advertising technology, data products, programmatic platforms or Podcast intelligence and with a track record of driving company-critical outcomes across multiple teams and stakeholders. Demonstrated experience shipping data-informed B2B SaaS or platform products. Strong analytical mindset with experience defining metrics, KPIs, experimentation strategies, and product measurement. Comfortable working directly with data to investigate problems and validate hypotheses. Experience partnering closely with Engineering, Analytics, Data Science, and Design throughout the product lifecycle. Proven ability to simplify complex technical systems into intuitive customer experiences. Excellent written communication with the ability to produce high-quality product requirements. Comfortable operating with ambiguity and independently driving initiatives from concept through delivery. Demonstrated history of delivering products on time with strong execution discipline. Curious, pragmatic, and willing to dive into details when necessary rather than relying on others to provide answers. Strong stakeholder management skills with the ability to influence across technical and business organizations. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. SiriusXM is an equal opportunity employer that does not discriminate based on actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most strategic insurance customers. You will be the customer's senior point of continuity across Support, Delivery, and Sales, and the person accountable for retaining and growing the revenue in your portfolio. This is a named, senior relationship role for people who operate at C-suite level and think commercially - not a shared-queue support function. About Sapiens Sapiens International is a global provider of core software for the insurance industry, serving Property & Casualty, Life & Pensions, and Reinsurance carriers worldwide. Our Customer Success team keeps and grows our most strategic customers beyond go-live. What you will do Own the senior relationship for a portfolio of strategic insurance accounts, developing a deep, cross-functional understanding of each customer's business and priorities. Own account health and the growth plan for each account; ensure visibility of account and programme health internally and with the customer, and act early on risk. Run the full executive business review cycle: preparation, delivery, value story, and follow-through. Drive product adoption across your accounts so customers achieve maximum value, and provide early insight and adoption recommendations on new products and features. Build the value case that makes each account renewal-ready ahead of the renewal conversation (you do not sign it). Identify and qualify expansion opportunities and hand them to Sales to close. You own the signal, not the sale. Orchestrate Support, Delivery, and Sales, taking point to drive customer issues to resolution through a standard methodology, so the customer experiences one relationship, not four functions. Act as the account-level voice of the customer, feeding feedback into Sapiens' product and Voice-of-Customer loop. Carry accountability for Net Revenue Retention across your portfolio. Scope You own the customer's success and growth. You do not carry a sales quota or close deals, run support tickets, or run implementation projects - Sales, Support, and Delivery own those. You make accounts renewable, qualify expansion, orchestrate, and elevate on the customer's behalf. What you will bring (essential) 8+ years relevant experience across Customer Success, implementation / delivery, or sales, managing strategic or named accounts. Experience with cloud-native or SaaS delivery and managed solutions. Executive presence and communication: able to define a vision, build a persuasive business case, establish personal credibility, and resolve conflicting views at C-suite level. Commercial fluency: able to build and defend a value and ROI narrative in the customer's own insurance terms. A track record of owning retention and expansion outcomes (NRR / gross retention) on a named book of accounts. Able to manage multiple strategic accounts and initiatives simultaneously and under pressure. Willingness to travel to customer sites, executive reviews, and company events. What you will bring (desirable) Insurance domain depth: strong knowledge of the P&C, Life & Pensions, or Reinsurance space, industry trends, and the economics of an insurer. Account planning and growth-plan coordination across multiple work streams. Customer-side coaching and change-management experience - executing a plan and adapting to obstacles, not just defining it. Experience with cloud-native or SaaS delivery and managed solutions. Working within a born-in-the-cloud software company. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. We Are Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk. The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance. With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation. Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers' compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

Smartsheet Inc in London is seeking a Customer Success Renewals Manager to drive a portfolio of SaaS renewals. You will act as an extended member of the account team, ensuring successful conclusions and protecting revenue. The role reports to the Manager, Customer Success, and is based in London (Hybrid eligible). You will collaborate with sales, order management, and leadership to accelerate renewal outcomes and manage risk.

Team Lead - Enterprise AI Location London Business Area Product Ref # Description & Requirements Bloomberg's AI is transforming how investment professionals discover information, run analysis, automate workflows and collaborate across their organizations. ASKB has quickly become a primary conversational interface for Bloomberg Terminal users - letting users interact with Bloomberg's data, analytics, news and applications in natural language, powered by specialized AI agents and grounded in three principles: accuracy, transparency and trusted content. As firms increasingly look to deploy AI at an enterprise level, Bloomberg is bringing enterprise-grade administration, governance and collaboration to its AI capabilities - so firms can adopt AI across teams and departments while maintaining security, governance and trust. This is one of Bloomberg's most exciting product areas, combining AI, enterprise software and workflow transformation. The role We're seeking an experienced product leader to build Bloomberg's enterprise AI business across privacy, capacity management, team sharing/collaboration with firm level data and firm level admin and access controls. As Team Lead for Enterprise AI, you'll own the product vision, overall strategy, commercials and pricing for how firms adopt, govern and scale AI across their organizations - and you'll lead and grow a team of product managers who deliver the capabilities that make firm-level AI adoption possible: firm privacy, AI capacity management, team sharing and collaboration, and central firm administration. You'll be the single leader accountable for turning a per-seat assistant into a firm-wide AI platform - setting direction, holding the pillars together as one coherent product, owning the commercial model, and expanding the business into new cohorts such as research, private credit and insurance. You'll represent the product to senior leadership and enterprise clients, and be measured on the firms won, revenue and firm-wide adoption it delivers. Own the business. As the team leader of Bloomberg's enterprise AI product, you'll set the vision and strategy, own commercials and pricing end-to-end, and be accountable for the P&L levers behind it - building a commercial model that lets regulated firms adopt ASKB at scale across ASKB+, ASKB Teams and ASKB Enterprise, consistent with Bloomberg's other enterprise products. Lead the team. You'll lead, mentor and grow a team of product managers, each owning part of the enterprise offering - the privacy controls firms need to say yes, the capacity model and pricing that scale with AI usage, the sharing and collaboration that turn per-seat AI into a firm-wide platform, and the central admin tooling that lets a firm onboard and govern it. You'll hold these to one product vision, set priorities across them, and unblock delivery so they ship in parallel rather than one at a time. You'll work directly with clients to understand how firms want to deploy AI, translate those needs into detailed Product Requirement Documents and delivery requirements, and partner across Product, UX, Engineering, Commercial and Sales to deliver solutions that accelerate adoption. We'll trust you to Own the product vision, overall strategy and roadmap for Bloomberg's enterprise AI solutions, holding privacy, capacity, collaboration and administration together as one coherent enterprise product. Own commercials and pricing strategy end-to-end - packaging, pricing and go-to-market for the enterprise AI tiers (ASKB+, ASKB Teams, ASKB Enterprise), consistent with Bloomberg's other enterprise products, and be accountable for the revenue it drives. Lead, mentor and grow the team of product managers responsible for firm privacy, AI capacity management, team sharing and collaboration, and central firm administration - setting direction, prioritising across the pillars and unblocking delivery. Own the enterprise tiering commercials - capacity as both a product and a pricing lever, tiered and pooled subscriptions, and the cost, usage and telemetry data behind every pricing decision. Develop the enterprise administration, governance and privacy capabilities regulated financial institutions require - admin tooling, user controls, entity-level privacy options, data residency, auditability, capacity management and content governance. Define how teams collaborate around AI - shared context, projects, agents, workflows, connectors and firm knowledge, both inside the firm and outward to non-Bloomberg users and third-party applications. Grow the business into new cohorts - expand beyond research into adjacent front-office segments such as private credit and insurance. Work directly with enterprise clients to understand AI adoption strategies, validate concepts, and translate needs into detailed PRDs and requirements for delivery teams. Define KPIs and adoption metrics for Bloomberg's enterprise AI offerings, using telemetry and customer insight to shape direction. Communicate product vision, roadmap and commercial performance to senior leadership, building alignment across Product, Engineering, Commercial and Sales. You'll need to have Proven product leadership experience within enterprise software, SaaS or AI platforms, including leading initiatives from concept through launch - and, ideally, leading or mentoring other product managers. Strong experience owning commercials and pricing strategy for enterprise or SaaS products. Hands on experience with AI / LLM-based products or enterprise productivity platforms. A solid understanding of enterprise software administration, governance and security. Experience setting product vision and strategy across multiple workstreams and holding them to a coherent whole. Experience authoring Product Requirement Documents and managing complex cross functional roadmaps. Strong analytical skills - using telemetry, adoption metrics, and cost and usage data to shape product and pricing direction. Outstanding written and verbal communication, with the ability to influence senior stakeholders across Product, Engineering, Sales and Executive Management. Experience working directly with enterprise clients to define product strategy and validate solutions. The ability to balance strategic thinking and commercial ownership with detailed execution in a fast moving environment. We'd love to see Experience leading a product team or owning a product line end to end, including its commercials. Experience with the Bloomberg Terminal or Bloomberg Enterprise products. Experience building enterprise AI and collaboration solutions. Familiarity with SaaS commercial models, including usage based or capacity based pricing. Experience with enterprise identity, governance or administration platforms. Knowledge of enterprise integrations - APIs, connectors, SharePoint, Snowflake, Databricks or MCP frameworks. Domain fluency in financial markets and how regulated institutions evaluate technology. If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Chief Revenue Officer Role details Department: Executive Leadership / Commercial Reports to: Chief Executive Officer Location: Remote, UK-based, with regular attendance at Boxbar's Wakefield headquarters Contract: Permanent, full-time Salary: Competitive basic, plus performance-related bonus and equity opportunity Travel: Regular UK and international travel Working pattern: Flexible and event-led, including occasional evenings and weekends About Boxbar Tech Boxbar Tech is an award-winning, high-growth technology company transforming how drinks are served across events, venues, stadiums, arenas and hospitality environments globally. Our automated self-service drinks technology is designed to increase service speed, reduce queues, improve quality, drive operational efficiency and generate greater revenue for our partners. We operate at the intersection of technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering its next stage of growth. The opportunity We are seeking an exceptional Chief Revenue Officer to take full ownership of Boxbar's global revenue performance. The CRO will lead and align our Sales, Marketing, Business Development, Client Success, & Strategic Partnerships. They will create a clear and repeatable commercial engine capable of generating predictable, profitable and sustainable growth. This is not simply a senior sales role. The CRO will own the entire customer and revenue lifecycle, from market strategy and pipeline creation through to conversion, customer value, retention, expansion and renewal. Working closely with the CEO, COO, CFO and wider leadership team, the CRO will help turn Boxbar's strong market opportunity, technology and customer relationships into a scalable global business. Key responsibilities Revenue strategy and ownership Own Boxbar's global revenue strategy, targets and commercial performance. Translate the company's growth ambitions into clear market, customer and channel plans. Build a balanced revenue model covering new business, existing-account growth, partnerships and recurring revenue. Establish clear annual, quarterly and monthly revenue objectives. Provide accurate and transparent commercial reporting to the CEO and Board. Identify market, sector and geographical opportunities capable of generating profitable growth. Sales and business development leadership Lead, develop and hold accountable the Sales and Business Development functions. Create a structured enterprise sales methodology with clear qualification, governance and stage definitions. Personally support and lead strategically important opportunities and negotiations. Improve pipeline generation, conversion rates, sales velocity and average contract value. Develop sector-specific strategies across venues, stadiums, arenas, festivals, hospitality groups, concessionaires and strategic partners. Build executive-level relationships with major customers, prospects and industry stakeholders. Ensure the commercial team balances ambitious growth with disciplined qualification. Customer Success, retention and expansion Lead the Customer Success function and ensure customers achieve measurable value from Boxbar's technology. Create a clear customer lifecycle covering onboarding, adoption, value realisation, account development, renewal and advocacy. Own customer retention, renewal and expansion performance. Develop strategic account plans for major customers and partners. Strengthen executive sponsorship and relationships across Boxbar's key accounts. Ensure customer feedback informs Product, Operations and commercial decision-making. Build a culture in which Customer Success is considered a revenue and value-creation function, not solely a support function. Pricing and commercial discipline Own pricing strategy, commercial packaging and deal architecture. Ensure commercial proposals demonstrate clear customer ROI and protect Boxbar's margin. Introduce appropriate deal approval, discounting and contracting controls. Work with the CFO to evaluate customer economics, payment terms, margin and cash impact. Work with the COO to ensure proposed deployments are operationally feasible and appropriately resourced. Improve the quality, consistency and commercial protection contained within customer agreements. Revenue Operations and forecasting Establish the CRM as the single source of truth for opportunities, accounts, activities and forecasts. Introduce clear pipeline definitions, qualification criteria and governance. Create reliable weekly, monthly and quarterly revenue forecasts. Build appropriate dashboards covering pipeline coverage, conversion, sales velocity, retention, expansion and forecast accuracy. Ensure commercial decisions are supported by accurate data rather than optimism or anecdote. Create clear accountability for pipeline creation and progression at individual and team level. Market development and partnerships Build and execute go-to-market plans for priority markets and sectors. Identify strategic partnerships, channels and joint commercial opportunities. Evaluate new countries and sectors against market demand, revenue potential, delivery requirements and risk. Represent Boxbar at major customer meetings, industry events and strategic negotiations. Strengthen Boxbar's position as a category-defining technology partner rather than a traditional equipment supplier. Executive and cross-functional leadership Act as the senior commercial partner to the CEO. Work closely with the COO to align customer commitments with operational capacity and delivery quality. Work closely with the CFO on budgets, revenue planning, margin, cash collection and investment requirements. Collaborate with Product and Technology to ensure market insight influences the roadmap. Align Marketing activity with commercial priorities, target sectors and pipeline requirements. Contribute to company strategy, investment planning and Board discussions. Bring clarity, accountability and constructive challenge to the executive team. Team and organisational leadership Assess the current commercial and Customer Success structure and define the future organisation required. Recruit, coach and develop high-performing commercial leaders and team members. Set clear expectations, objectives and performance standards. Create a commercially ambitious but collaborative culture. Build succession, capability and resilience across the revenue organisation. Lead in accordance with Boxbar's values: dependable, innovative and committed to genuine partnership. About you You will be a commercially exceptional leader who combines strategic thinking with the ability to execute. You will have: Significant senior experience leading revenue, commercial or go-to-market functions. A demonstrable record of generating substantial revenue growth within a scaling business. Experience leading enterprise sales involving complex stakeholders, long sales cycles and high-value agreements. Direct leadership experience across more than one revenue function, ideally including Sales and Customer Success. Evidence of improving retention, account growth and customer lifetime value. Strong command of pipeline management, CRM discipline, forecasting and commercial analytics. Experience designing pricing, propositions and complex commercial agreements. The ability to quantify personal contribution to revenue, margin and company growth. Experience building and developing high-performing commercial teams. Strong executive presence and credibility with boards, founders, customers and partners. Experience operating internationally or entering new markets. The resilience and judgement required within a fast-moving scale-up. Highly desirable experience Hardware-enabled SaaS or technology-enabled physical products. Hospitality, venues, stadiums, arenas, festivals or live events. Payments, POS, frictionless retail or venue technology. Mission-critical customer environments. Manufacturing, installation or multi-site service delivery. Working closely with founders during the transition from founder-led selling. Supporting investment, due diligence, acquisitions or international expansion. Leadership characteristics The successful person will: Be relentlessly commercial without compromising long-term customer value. Command a room while listening carefully and adapting their approach. Challenge constructively and remain composed under pressure. Be confident enough to disagree with founders and experienced enough to know when to do so. Combine ambition with disciplined forecasting and evidence. . click apply for full job details

Role Overview Regional Vice President, UKI - Lead the UKI business, own full accountability for the UKI ARR base and net new ARR performance, and be an integral part of the EMEA leadership team. Operating across a base of 12,000+ customers and hundreds of channel partners, the role directly leads 60 sellers and indirectly influences a further 60 across channel, customer success and sales engineering, driving growth through authentic leadership and operational excellence. What you'll do • Directly lead a team of 60 sellers across new business and expansion, driving revenue growth through disciplined pipeline management and a high performance sales culture. • Indirectly lead a further 60 across channel, customer success and sales engineering to deliver the right outcomes for Mimecast and its customers. • Collaborate with all customer facing and go to market functions to ensure customer success. • Provide leadership for employee experience across customer facing employees in the UK. Key Responsibilities Provide strategic and operational direction to the UKI sales organisation to meet corporate objectives and maximise sales revenue through partner driven sales. Recruit, lead, mentor and motivate the sales organisation to understand our company mission, vision, strategy and transformation initiatives. Create and drive new strategic go to market plans to scale to meet our company growth ambitions. Act as a strategic thought leader, advisor and partner to the SVP EMEA and the broader senior leadership team at Mimecast. Act as a change ambassador for global, EMEA and local business drivers and initiatives. Develop depth and rigour in operational cadence, including accurate and accountable forecasting aligned to company goals, creating a culture of understanding, support and coaching for the sales and supporting teams. Proactively share and seek best practices from leaders across the global sales organisation. Work closely with functions across the organisation to establish and develop strong, collaborative partnerships to ensure continued success. Build and maintain C level relationships with strategic channel partners including Softcat, Bytes, CDW and other key partners, ensuring Mimecast is the preferred cyber security vendor of choice within their portfolios. What you'll bring A strong listener. Driven by values and a sense of purpose. An energetic and inspirational leader. Passionate about driving operational discipline and excellence. Sales Leadership Experience - 10+ years of sales leadership in a client facing SaaS sales environment, deep cyber security and channel sales experience, direct accountability for a significant ARR base and net new ARR targets, with a demonstrable track record of meeting or exceeding both retention and growth commitments at scale. Team Building & Leadership - Proven track record of building and managing a diverse and multi functional team of 120+ members across direct and indirect reporting lines, ability to scale a sales organisation in a high growth software business, create a coaching culture for sales growth, and collaborate across a highly matrixed organisation. Scale & High Growth - Demonstrated history of leading businesses through significant scale, driving organic growth via net new enterprise logos, renewals and client expansion, including the ability to drive multi product adoption across a broadening portfolio, increasing wallet share and deepening customer dependency on the platform. Comfortable defining and executing the distinct motions required across Mid Market and SMB, recognising that velocity, coverage models and sales plays differ materially from enterprise, and building the right structure, enablement and leadership layer to succeed across all segments. Operational Excellence - Proven ability to develop and implement metrics driven operational discipline, deliver forecast accuracy and pipeline rigour aligned to corporate revenue targets, strong analytical and financial acumen, and proficiency in leveraging modern sales intelligence and productivity tools such as Salesforce, Gong, and AI powered platforms. Cyber Security Domain Knowledge - Deep understanding of the modern cyber threat landscape, including the evolution of email borne threats, ransomware, supply chain attacks, identity compromise and data exfiltration, ability to articulate the business risk and operational challenges customers face in securing a distributed, cloud first workforce, credible at C level with CISOs, CIOs and IT leadership, translating technical risk into commercial and reputational consequence. Culture, Talent & Winning Mindset - Builds teams that want to win, attracts and retains exceptional talent, leads with authenticity and high expectations, celebrates success loudly, learns from setbacks quickly, fosters a resilient, growth oriented mindset, and creates an environment where diverse perspectives are actively sought. Compensation The on target earnings (OTE) range for this position is £280,000-£420,000 (OTE) plus benefits. Additional incentive plans and benefits may be offered in accordance with company policy and local regulations. EEO Statement We're proud to be an Equal Opportunity and affirmative action employer. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Revenue Operations Specialist (Channel & Customer Success) London, England, United Kingdom When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA About the opportunity Key Responsibilities Business Partnering & Strategy Act as a trusted advisor to Channel and CS leadership, helping shape partner planning, forecasting, and performance strategy. Bring structure and clarity to ambiguous problems, translating business needs into operational solutions. Challenge stakeholders constructively and ensure decisions are data-driven. Partner with Sales Ops and Marketing Ops to ensure alignment on shared funnel definitions, handoff processes, and cross-functional metrics. Help embed a culture of accountability where teams own their inputs rather than relying on ops as admin support. Demonstrate the confidence and credibility to enforce process standards across channel and CS teams, including pushing back constructively when asked to accommodate exceptions or regional variations that would undermine consistency. The goal is good business outcomes - not rigidity - but this person must be comfortable holding the line when it matters. Channel Operations Own partner data integrity standards in Salesforce, building reporting to monitor data quality across partner-sourced pipeline, deal registration, and revenue attribution -and holding Channel Account Managers accountable for maintaining accurate records. Maintain and enforce deal registration hygiene - identifying duplicate, stale, or incorrectly attributed registrations and working with partner managers to resolve them. Build and maintain channel performance reporting covering partner-sourced pipeline, deal registration conversion, win rates, average deal size, and revenue contribution by partner. Track and report on partner attainment against targets, providing regular visibility to Channel leadership on individual partner and portfolio performance. Support MDF ROI tracking - ensuring spend and outcomes are captured accurately in Salesforce and feeding into reporting on marketing investment through channel. Identify trends and anomalies in channel pipeline and revenue data, proactively flagging risks and opportunities to Channel leadership. Support channel forecasting by maintaining clean pipeline data, tracking deal progression, and helping leadership build an accurate view of partner-sourced revenue. Customer Success Operations (Expansion & Upsell) Support the CS upsell function, working closely with the CS revenue rep to ensure they have the operational tools, data, and processes needed to maximise expansion opportunities. Maintain HubSpot sequence and workflow automation supporting upsell outreach, ensuring the CS rep has the right touchpoints and tooling in place to work expansion opportunities effectively. Build and maintain reporting on expansion pipeline and upsell performance, giving the CS rep and CS leadership clear visibility on activity, conversion, and revenue contribution. Ensure commission tracking for the CS rep is accurate and up to date, feeding into the broader compensation and quota management process. Planning, Forecasting & Performance Support quota setting, territory design, and capacity planning for channel and CS teams. Own reporting and dashboards to track partner pipeline, CS expansion pipeline, conversion, and attainment. Identify risks and opportunities in the funnel and proactively recommend actions to leadership. Help standardise forecasting processes across channel and CS and improve predictability. Compensation & Quota Management Coordinate the distribution of commission plans for channel and CS teams, ensuring plans are issued accurately and on time at the start of each period. Maintain a centralised log of compensation exceptions - including deal-level disputes, accelerator queries, and mid-period plan changes - and drive timely resolution in liaison with Finance and HR. Ensure commission calculations are underpinned by clean, accurate data in Salesforce - working proactively to identify and resolve data issues before they impact payroll. Support quota and target-setting processes for channel and CS teams, including historical performance analysis, capacity modelling, and distributing final targets into relevant systems. Build and maintain attainment tracking for both channel and CS reps, providing regular visibility to leadership on individual and team performance against target. Document compensation processes and exception handling procedures, and continuously improve the accuracy and efficiency of the commission cycle. Reporting & Insights Build and maintain reports and dashboards for channel and CS functions, working within the reporting infrastructure owned by the BI team to ensure accurate, timely, and actionable insights for Channel and CS leadership. Build and maintain dashboards and reports to track KPIs including partner-sourced revenue, expansion pipeline, NRR, GRR, upsell conversion, and velocity. Experience with Tableau is highly desirable. Go beyond reporting - interpret data and explain performance drivers, acting as the go-to person for understanding what is happening and why. Define and continuously refine performance metrics that align to business goals and revenue targets. Lead monthly and quarterly performance reviews for channel and CS, preparing data narratives and actionable insights that support leadership decision-making. Proactively identify data gaps, inconsistencies, or inefficiencies in reporting and work with systems and analytics teams to resolve them. Support leadership with analysis for QBRs, planning cycles, and strategic decisions. Process Design & Optimisation Design, document, and continuously improve GTM processes across channel and CS, including partner onboarding, deal registration, pipeline management, and CS handoffs. Ensure processes are scalable, clearly understood, and consistently followed. Reduce friction in the partner and expansion sales cycle and eliminate inefficiencies. Systems & Tooling Partner with Business Systems and IT to ensure Salesforce and core systems support channel and CS business needs. Translate requirements into clearly defined tickets and work closely with system owners to drive resolution. Identify gaps or inefficiencies in tooling and workflows, and proactively recommend improvements. Support evaluation and rollout of tools relevant to partner management and CS operations. Ensure tools are well understood, adopted, and delivering measurable value to the business. Data Quality & Governance Maintain high standards of CRM data quality, structure, and hygiene across channel and CS records. Implement processes to improve data accuracy, completeness, and consistency. Define and enforce governance standards for data hygiene, deal naming, partner tagging, and system usage. Ensure all operations comply with relevant data protection regulations (e.g. GDPR, CCPA). Partner with Legal, IT, and RevOps to monitor compliance risks and support audits, documentation, and vendor due diligence. Required Skills & Experience: 4+ years in revenue operations, sales operations, partner operations, or a similar operational role - preferably in a B2B or SaaS environment with exposure to channel or partner-led business models. Hands-on Salesforce experience is essential, with demonstrable ability to buildreports, maintain data structures, and support process automation. Strong understanding of channel go-to-market motions, including partner-sourced pipeline, deal registration, MDF, and co-sell execution. Experience supporting CS expansion functions, including upsell pipeline management, renewal forecasting, and NRR tracking. Advanced Excel skills, including complex formulas, pivot tables, and data modelling. Strong process design and documentation skills, with the ability to translate ambiguous business needs into clear, scalable operational processes. Excellent analytical skills - comfortable going beyond reporting to interpret data and explain performance drivers. Ability to challenge stakeholders constructively and present data-driven recommendations to senior leadership. High attention to detail and ability to work independently in a fast-paced environment. Strong written and verbal communication skills, with experience presenting to and influencing senior stakeholders. Preferred Qualifications: . click apply for full job details