Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer, you ll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Oct 23, 2026
Full time
Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer, you ll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Come and join the Littlefish team! Work location: Remote Salary: Up to: £90,000 Must be eligible for SC clearance (must have lived in the UK for the past five years) Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you ll be getting up to on a day to day basis: As our cyber practice continues to grow, we're looking for an experienced Senior Security Consultant to provide security leadership, governance and assurance across a diverse portfolio of enterprise customers. This is an opportunity to become a trusted security advisor, working closely with operational, technical, delivery and leadership teams to ensure security risks are effectively managed, compliance obligations are met, and security remains embedded throughout the service lifecycle. The role focuses on governance, assurance, risk management and customer-facing security leadership. As a Senior Security Consultant, you'll act as the security lead across a range of services, programmes and strategic customer accounts. You'll provide expert guidance, challenge assumptions, identify risks and drive continual improvement across governance, compliance and security operations. You'll be responsible for: Leading security governance and assurance activities across customer environments Managing security risks, controls, risk registers and remediation plans Supporting ISO 27001, Cyber Essentials and other compliance initiatives Reviewing technical changes, solutions and operational processes from a security perspective Producing security reports, dashboards and executive-level management information Coordinating audits, assessments and assurance reviews Managing third-party supplier security obligations and oversight activities Supporting incident governance, lessons learned reviews and corrective actions Providing security input into proposals, service transitions and customer engagements Representing the cyber function at governance boards, security forums and customer meetings Mentoring colleagues and contributing to the continual development of our security capability We need a candidate with: We're seeking someone who combines strong security governance expertise with excellent stakeholder management skills. You'll be comfortable working with senior leaders, translating security requirements into practical business outcomes and driving actions through to completion. You'll ideally have: Worked in a CISO/ vCISO capacity previously Proven experience in security governance, risk, compliance or security consulting roles Experience managing security risks and controls within complex enterprise environments Strong knowledge of ISO 27001, ISO 27002, CAF and Cyber Essentials Experience supporting audits, certifications and formal assurance activities A solid understanding of incident management, vulnerability management, IAM and change management processes Excellent report writing, presentation and communication skills The ability to influence stakeholders at all levels of an organisation Experience facilitating governance forums, workshops and risk reviews A proactive approach with strong attention to detail and a continuous improvement mindset What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public / bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! I am Cyber Conscious I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
Oct 23, 2026
Full time
Come and join the Littlefish team! Work location: Remote Salary: Up to: £90,000 Must be eligible for SC clearance (must have lived in the UK for the past five years) Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you ll be getting up to on a day to day basis: As our cyber practice continues to grow, we're looking for an experienced Senior Security Consultant to provide security leadership, governance and assurance across a diverse portfolio of enterprise customers. This is an opportunity to become a trusted security advisor, working closely with operational, technical, delivery and leadership teams to ensure security risks are effectively managed, compliance obligations are met, and security remains embedded throughout the service lifecycle. The role focuses on governance, assurance, risk management and customer-facing security leadership. As a Senior Security Consultant, you'll act as the security lead across a range of services, programmes and strategic customer accounts. You'll provide expert guidance, challenge assumptions, identify risks and drive continual improvement across governance, compliance and security operations. You'll be responsible for: Leading security governance and assurance activities across customer environments Managing security risks, controls, risk registers and remediation plans Supporting ISO 27001, Cyber Essentials and other compliance initiatives Reviewing technical changes, solutions and operational processes from a security perspective Producing security reports, dashboards and executive-level management information Coordinating audits, assessments and assurance reviews Managing third-party supplier security obligations and oversight activities Supporting incident governance, lessons learned reviews and corrective actions Providing security input into proposals, service transitions and customer engagements Representing the cyber function at governance boards, security forums and customer meetings Mentoring colleagues and contributing to the continual development of our security capability We need a candidate with: We're seeking someone who combines strong security governance expertise with excellent stakeholder management skills. You'll be comfortable working with senior leaders, translating security requirements into practical business outcomes and driving actions through to completion. You'll ideally have: Worked in a CISO/ vCISO capacity previously Proven experience in security governance, risk, compliance or security consulting roles Experience managing security risks and controls within complex enterprise environments Strong knowledge of ISO 27001, ISO 27002, CAF and Cyber Essentials Experience supporting audits, certifications and formal assurance activities A solid understanding of incident management, vulnerability management, IAM and change management processes Excellent report writing, presentation and communication skills The ability to influence stakeholders at all levels of an organisation Experience facilitating governance forums, workshops and risk reviews A proactive approach with strong attention to detail and a continuous improvement mindset What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public / bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! I am Cyber Conscious I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
Job Title: Service Advisor Location: Weybridge, Surrey - Prestige Brand Salary: up to £32,000 Basic Salary - £40,000 OTE + Company Benefits Hours: Monday to Friday 8am - 6pm - No Weekends! Hawkfield Recruitment is working with a well-established automotive dealer group in Weybridge who are recruiting for an experienced Service Advisor to join their Aftersales team. This is an excellent opportunity for an experienced Service Advisor looking to join a specialist prestige and performance dealership, offering a competitive salary package of up to £32,000 basic, £40,000 OTE, Monday-to-Friday working hours and no weekend working! Our client represents an exciting automotive manufacturer with a strong reputation for engineering, performance and innovation. Working within a specialist dealership environment, you will be part of an experienced Aftersales team committed to delivering exceptional customer service. As a Service Advisor, you will play an important role in managing the customer journey throughout the Aftersales process, working closely with the workshop to ensure customers receive an excellent level of service from initial booking through to vehicle collection. Responsibilities of the Service Advisor: Act as the main point of contact for customers throughout their vehicle servicing and repair journey Welcome customers into the dealership and discuss their servicing and repair requirements Manage customer bookings, enquiries and service appointments Liaise closely with Technicians and the Workshop team to ensure work is completed efficiently Keep customers updated on the progress of their vehicles throughout the day Explain repair and maintenance requirements clearly and professionally Provide accurate estimates for servicing, maintenance and repair work Gain customer authorisation for additional work identified during inspections Promote relevant Aftersales products and additional services Ensure all customer and vehicle information is accurately recorded and updated on dealership systems Prepare and process repair orders in accordance with dealership and manufacturer procedures Ensure invoicing is completed accurately and within agreed timescales Coordinate vehicle collection and delivery arrangements Ensure warranty documentation is accurately completed and processed Maintain excellent levels of customer satisfaction and retention Work towards departmental customer service and sales targets Build strong relationships with customers to encourage repeat business What We're Looking For: Previous Service Advisor experience within the motor trade Main dealer experience would be advantageous Excellent customer service and communication skills Confident dealing with customers both face-to-face and over the telephone Strong organisational skills and the ability to manage a busy workload Good understanding of workshop processes and vehicle servicing requirements Commercial awareness and confidence promoting additional work and services Experience managing customer expectations and resolving queries professionally Ability to work effectively alongside Technicians and the wider Aftersales team Excellent attention to detail and a professional approach This position would suit an experienced Service Advisor looking for their next opportunity within a specialist dealership, offering an excellent salary package and the benefit of Monday-to-Friday working hours with no weekends. Please know that once you have applied for the Service Advisor job, more in-depth details will be given about the salary, working hours, dealership and career progression, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.
Oct 23, 2026
Full time
Job Title: Service Advisor Location: Weybridge, Surrey - Prestige Brand Salary: up to £32,000 Basic Salary - £40,000 OTE + Company Benefits Hours: Monday to Friday 8am - 6pm - No Weekends! Hawkfield Recruitment is working with a well-established automotive dealer group in Weybridge who are recruiting for an experienced Service Advisor to join their Aftersales team. This is an excellent opportunity for an experienced Service Advisor looking to join a specialist prestige and performance dealership, offering a competitive salary package of up to £32,000 basic, £40,000 OTE, Monday-to-Friday working hours and no weekend working! Our client represents an exciting automotive manufacturer with a strong reputation for engineering, performance and innovation. Working within a specialist dealership environment, you will be part of an experienced Aftersales team committed to delivering exceptional customer service. As a Service Advisor, you will play an important role in managing the customer journey throughout the Aftersales process, working closely with the workshop to ensure customers receive an excellent level of service from initial booking through to vehicle collection. Responsibilities of the Service Advisor: Act as the main point of contact for customers throughout their vehicle servicing and repair journey Welcome customers into the dealership and discuss their servicing and repair requirements Manage customer bookings, enquiries and service appointments Liaise closely with Technicians and the Workshop team to ensure work is completed efficiently Keep customers updated on the progress of their vehicles throughout the day Explain repair and maintenance requirements clearly and professionally Provide accurate estimates for servicing, maintenance and repair work Gain customer authorisation for additional work identified during inspections Promote relevant Aftersales products and additional services Ensure all customer and vehicle information is accurately recorded and updated on dealership systems Prepare and process repair orders in accordance with dealership and manufacturer procedures Ensure invoicing is completed accurately and within agreed timescales Coordinate vehicle collection and delivery arrangements Ensure warranty documentation is accurately completed and processed Maintain excellent levels of customer satisfaction and retention Work towards departmental customer service and sales targets Build strong relationships with customers to encourage repeat business What We're Looking For: Previous Service Advisor experience within the motor trade Main dealer experience would be advantageous Excellent customer service and communication skills Confident dealing with customers both face-to-face and over the telephone Strong organisational skills and the ability to manage a busy workload Good understanding of workshop processes and vehicle servicing requirements Commercial awareness and confidence promoting additional work and services Experience managing customer expectations and resolving queries professionally Ability to work effectively alongside Technicians and the wider Aftersales team Excellent attention to detail and a professional approach This position would suit an experienced Service Advisor looking for their next opportunity within a specialist dealership, offering an excellent salary package and the benefit of Monday-to-Friday working hours with no weekends. Please know that once you have applied for the Service Advisor job, more in-depth details will be given about the salary, working hours, dealership and career progression, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.
Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor Permanent Salary is DOE Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working Kingsbury, Greater London Customer Service Advisor Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Advisor Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. Customer Service Advisor Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays If you feel you're a good fit for this position, please click 'apply'
Oct 23, 2026
Full time
Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor Permanent Salary is DOE Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working Kingsbury, Greater London Customer Service Advisor Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Advisor Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. Customer Service Advisor Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays If you feel you're a good fit for this position, please click 'apply'
Essex Hybrid Working An exciting opportunity has arisen for a commercially minded lawyer to join a highly regarded in-house legal team within a major international trade, infrastructure and logistics business. As the organisation continues to grow and invest in its UK operations, they are looking to appoint either a Legal Counsel or Senior Legal Counsel , depending on experience. More importantly, they are seeking an individual who is collaborative, pragmatic and commercially aware, with the ability to build strong relationships across the business. This is a broad, hands-on role offering exposure to complex commercial matters, procurement activity, infrastructure projects and strategic business initiatives within a fast-paced operational environment. The Role Working closely with senior legal leadership, you will act as a trusted advisor to the business, providing practical legal support across a diverse range of matters. Key responsibilities include: Drafting, reviewing and negotiating a broad range of commercial agreements, including procurement, logistics, technology, property, construction and services contracts. Advising on contractual risk, commercial arrangements and regulatory obligations. Supporting procurement and tender processes, including public-sector or regulated procurement matters where applicable. Providing legal support on significant infrastructure, operational and development projects. Advising on customer and supplier arrangements, risk allocation and business change initiatives. Supporting UK GDPR and data protection matters. Managing external legal advisers where required. Building strong relationships across the business and delivering pragmatic, solutions-focused advice. Monitoring legal and regulatory developments and translating these into practical commercial guidance. About You The business is open to candidates from a range of PQE levels and backgrounds. They are far more focused on finding someone who will thrive within their culture and can build trusted relationships across the organisation. You are likely to have: Qualified Solicitor status in England & Wales. Experience handling commercial contracts and wider business legal matters, gained either in-house or in private practice. Strong communication and stakeholder management skills. A pragmatic and commercially focused approach to problem solving. The confidence to operate in a fast-paced business environment. The ability to balance legal risk with commercial objectives. Experience within logistics, transportation, infrastructure, property, construction, energy or technology would be advantageous but is not essential. Why Apply? This is an opportunity to join a globally connected organisation operating at the heart of international trade and logistics during an exciting period of growth and investment. You will gain exposure to: High-profile infrastructure and development projects. Complex commercial contracting and procurement matters. Strategic business initiatives with genuine commercial impact. Senior stakeholders across the organisation. A varied and intellectually stimulating workload within a supportive legal team. Most importantly, you'll join a business that values attitude, collaboration and commercial thinking just as highly as technical legal expertise. For a confidential discussion, please send your CV or LinkedIn profile to Sophie Clarke, Reed Norwich Legal , or call .
Oct 23, 2026
Full time
Essex Hybrid Working An exciting opportunity has arisen for a commercially minded lawyer to join a highly regarded in-house legal team within a major international trade, infrastructure and logistics business. As the organisation continues to grow and invest in its UK operations, they are looking to appoint either a Legal Counsel or Senior Legal Counsel , depending on experience. More importantly, they are seeking an individual who is collaborative, pragmatic and commercially aware, with the ability to build strong relationships across the business. This is a broad, hands-on role offering exposure to complex commercial matters, procurement activity, infrastructure projects and strategic business initiatives within a fast-paced operational environment. The Role Working closely with senior legal leadership, you will act as a trusted advisor to the business, providing practical legal support across a diverse range of matters. Key responsibilities include: Drafting, reviewing and negotiating a broad range of commercial agreements, including procurement, logistics, technology, property, construction and services contracts. Advising on contractual risk, commercial arrangements and regulatory obligations. Supporting procurement and tender processes, including public-sector or regulated procurement matters where applicable. Providing legal support on significant infrastructure, operational and development projects. Advising on customer and supplier arrangements, risk allocation and business change initiatives. Supporting UK GDPR and data protection matters. Managing external legal advisers where required. Building strong relationships across the business and delivering pragmatic, solutions-focused advice. Monitoring legal and regulatory developments and translating these into practical commercial guidance. About You The business is open to candidates from a range of PQE levels and backgrounds. They are far more focused on finding someone who will thrive within their culture and can build trusted relationships across the organisation. You are likely to have: Qualified Solicitor status in England & Wales. Experience handling commercial contracts and wider business legal matters, gained either in-house or in private practice. Strong communication and stakeholder management skills. A pragmatic and commercially focused approach to problem solving. The confidence to operate in a fast-paced business environment. The ability to balance legal risk with commercial objectives. Experience within logistics, transportation, infrastructure, property, construction, energy or technology would be advantageous but is not essential. Why Apply? This is an opportunity to join a globally connected organisation operating at the heart of international trade and logistics during an exciting period of growth and investment. You will gain exposure to: High-profile infrastructure and development projects. Complex commercial contracting and procurement matters. Strategic business initiatives with genuine commercial impact. Senior stakeholders across the organisation. A varied and intellectually stimulating workload within a supportive legal team. Most importantly, you'll join a business that values attitude, collaboration and commercial thinking just as highly as technical legal expertise. For a confidential discussion, please send your CV or LinkedIn profile to Sophie Clarke, Reed Norwich Legal , or call .
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary We are seeking a proactive and intentional Commercial Mid-Market Account Manager to join our dynamic team in the UK market. This is a field role with an incredible opportunity to make an impact as the business is booming around AI. The ideal candidate will manage a portfolio of 400 accounts, employing a programmatic and structured approach to drive NetApp-led initiatives. This role requires a deep understanding of MEDDICC (CE, SE) methodologies, value-based selling, and achieving business outcomes through long-term account management and upskilling. Responsibilities Drive growth in assigned territory by acquiring new accounts and expanding share-of-wallet. Exceed sales quotas through proactive hunting and solution-selling. Establish trusted advisor status by aligning NetApp solutions with customer needs. Orchestrate sales efforts, involving experts at the right stages. Manage end-to-end sales cycle from pipeline generation to deal negotiation. Meet quarterly pipeline creation targets and ensure pipeline quality. Provide accurate forecasts using MEDDICC methodology weekly. Pursue continuous learning through training and certifications. Contribute to a collaborative, high-achieving team culture. Skills & Competencies Consultative sales expertise with a focus on solution selling and new account penetration. Strong communication, active listening, and relationship-building skills. Proficient in influencing, negotiating, and creative problem-solving. Stay abreast of industry trends, customer challenges, and competitive landscape. Ability to articulate NetApp's value proposition convincingly. Deep understanding of NetApp products, solutions, and key workloads. Familiarity with competitors' offerings and NetApp's unique differentiators. Business acumen to address customer needs effectively, driven by data and MEDDICC discipline. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Oct 23, 2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary We are seeking a proactive and intentional Commercial Mid-Market Account Manager to join our dynamic team in the UK market. This is a field role with an incredible opportunity to make an impact as the business is booming around AI. The ideal candidate will manage a portfolio of 400 accounts, employing a programmatic and structured approach to drive NetApp-led initiatives. This role requires a deep understanding of MEDDICC (CE, SE) methodologies, value-based selling, and achieving business outcomes through long-term account management and upskilling. Responsibilities Drive growth in assigned territory by acquiring new accounts and expanding share-of-wallet. Exceed sales quotas through proactive hunting and solution-selling. Establish trusted advisor status by aligning NetApp solutions with customer needs. Orchestrate sales efforts, involving experts at the right stages. Manage end-to-end sales cycle from pipeline generation to deal negotiation. Meet quarterly pipeline creation targets and ensure pipeline quality. Provide accurate forecasts using MEDDICC methodology weekly. Pursue continuous learning through training and certifications. Contribute to a collaborative, high-achieving team culture. Skills & Competencies Consultative sales expertise with a focus on solution selling and new account penetration. Strong communication, active listening, and relationship-building skills. Proficient in influencing, negotiating, and creative problem-solving. Stay abreast of industry trends, customer challenges, and competitive landscape. Ability to articulate NetApp's value proposition convincingly. Deep understanding of NetApp products, solutions, and key workloads. Familiarity with competitors' offerings and NetApp's unique differentiators. Business acumen to address customer needs effectively, driven by data and MEDDICC discipline. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary As Sales Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long term, multi year growth across a portfolio of strategically critical enterprise accounts. In this role, you will lead a highly matrixed enterprise go-to-market organization, aligning Client Executives, solution specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence both internally and externally, the Sales Director Enterprise serves as a trusted advisor to C suite leaders while providing strong leadership, coaching, and direction to a high-performing enterprise sales team. Job Requirements • Own and deliver enterprise segment revenue, pipeline, and growth objectives across a defined region, ensuring predictable execution and sustained account expansion. • Develop and execute regional enterprise account strategies that balance near-term results with multi-year transformation opportunities and strategic deal pursuits. • Build and maintain trusted executive-level relationships with CIO, CTO, CDO, CISO, and Line-of-Business leaders across enterprise customers. • Personally sponsor and lead the region's largest and most complex opportunities, ensuring disciplined qualification, governance, forecasting accuracy, and risk management. • Lead, coach, and develop a team of Enterprise Client Executives, setting clear expectations around account planning, value-based selling, and executive engagement. • Drive strategic partner engagement with systems integrators, cloud providers, and technology partners, integrating them into enterprise account strategies and deal execution. • Champion enterprise sales transformation through adoption of AI-enabled selling, data-driven decision-making, and modern sales execution practices. Skills & Qualifications • Proven experience leading enterprise-segment sales teams and managing large, complex, multi-year, high-value customer engagements. • Demonstrated track record of exceeding enterprise revenue targets and driving sustained growth in technology, infrastructure, cloud, or enterprise software environments. • Strong executive presence with the ability to influence, advise, and build credibility with C-suite and senior enterprise stakeholders. • Highly structured and disciplined leader capable of orchestrating multiple concurrent enterprise sales motions across matrixed organizations. • Strong business and financial acumen combined with technical credibility across data management, cloud, hybrid infrastructure, and modern enterprise architectures. • Exceptional communication, negotiation, and leadership skills, with the ability to inspire high-performing teams and drive alignment across stakeholders. • Bachelor's degree in Business, Marketing, or a related field required; MBA or equivalent advanced degree preferred At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Oct 23, 2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary As Sales Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long term, multi year growth across a portfolio of strategically critical enterprise accounts. In this role, you will lead a highly matrixed enterprise go-to-market organization, aligning Client Executives, solution specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence both internally and externally, the Sales Director Enterprise serves as a trusted advisor to C suite leaders while providing strong leadership, coaching, and direction to a high-performing enterprise sales team. Job Requirements • Own and deliver enterprise segment revenue, pipeline, and growth objectives across a defined region, ensuring predictable execution and sustained account expansion. • Develop and execute regional enterprise account strategies that balance near-term results with multi-year transformation opportunities and strategic deal pursuits. • Build and maintain trusted executive-level relationships with CIO, CTO, CDO, CISO, and Line-of-Business leaders across enterprise customers. • Personally sponsor and lead the region's largest and most complex opportunities, ensuring disciplined qualification, governance, forecasting accuracy, and risk management. • Lead, coach, and develop a team of Enterprise Client Executives, setting clear expectations around account planning, value-based selling, and executive engagement. • Drive strategic partner engagement with systems integrators, cloud providers, and technology partners, integrating them into enterprise account strategies and deal execution. • Champion enterprise sales transformation through adoption of AI-enabled selling, data-driven decision-making, and modern sales execution practices. Skills & Qualifications • Proven experience leading enterprise-segment sales teams and managing large, complex, multi-year, high-value customer engagements. • Demonstrated track record of exceeding enterprise revenue targets and driving sustained growth in technology, infrastructure, cloud, or enterprise software environments. • Strong executive presence with the ability to influence, advise, and build credibility with C-suite and senior enterprise stakeholders. • Highly structured and disciplined leader capable of orchestrating multiple concurrent enterprise sales motions across matrixed organizations. • Strong business and financial acumen combined with technical credibility across data management, cloud, hybrid infrastructure, and modern enterprise architectures. • Exceptional communication, negotiation, and leadership skills, with the ability to inspire high-performing teams and drive alignment across stakeholders. • Bachelor's degree in Business, Marketing, or a related field required; MBA or equivalent advanced degree preferred At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary The market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment with a differentiated platform, deep enterprise credibility, and a clear strategy to win. Joining NetApp now means operating in a high achievement environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, excel as a team. These are more than words. They define how we show up, how we sell, and how we grow. As a Client Executive Corporate, you play a pivotal role as the trusted advisor supporting customers with their transformations driving outcomes, expanding relationships, and growing NetApp's business through its integrated cloud, data, storage, security, and AI ready platform. This is a role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact Job Requirements Develop a deep understanding of customer's strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp's differentiated unified platform and solutions. Act as a trusted advisor to the customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery and qualification. Ensure delivery of in-quarter deal execution while driving multi quarter account planning that creates demand and solves customers greatest pain points. Lead the orchestration of an integrated pursuit team ensuring the customer experiences one, integrated team. Drive post sales handoff to Customer Success with a clear value realization plan tied to the original business case. Who you are You understand hybrid cloud architectures, data and AI platforms, consumption economics, and how to translate technology decisions into KPI impact for executives. You are results-driven, resilient, and committed to winning not just personally, but as part of a team that elevates one another. You thrive in whitespace, finding new workloads and buyers and turning customer challenges into high-value opportunities. You are a credible executive seller with the ability to drive solution selling by tailoring discovery, storytelling, and creating value cases customized for buying personas across IT, Finance, Procurement, Security, Data/AI, and business leaders. You are confident building ROI TCO models, structuring deal economics, and guiding executives through financial decisions with clarity and credibility. Your communication is crisp, timely, and tailored to the buying persona. Customers trust your ability to translate complexity into clear next steps and to guide them confidently toward the right outcome. You believe in orchestration, clarity, and empowerment. You leverage partners, specialists, and internal resources as multipliers. You are committed to a culture of belonging where diverse perspectives fuel stronger outcomes. You work to drive customer satisfaction and solution consumption to maintain long-term healthy relationships. You are results-driven, resilient, and committed to winning not just personally, but as part of a team that elevates one another. If you are a builder, a hunter, a strategic closer, and someone who thrives in a culture where expectations are high and impact is nonnegotiable this is your arena. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Oct 23, 2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary The market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment with a differentiated platform, deep enterprise credibility, and a clear strategy to win. Joining NetApp now means operating in a high achievement environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, excel as a team. These are more than words. They define how we show up, how we sell, and how we grow. As a Client Executive Corporate, you play a pivotal role as the trusted advisor supporting customers with their transformations driving outcomes, expanding relationships, and growing NetApp's business through its integrated cloud, data, storage, security, and AI ready platform. This is a role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact Job Requirements Develop a deep understanding of customer's strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp's differentiated unified platform and solutions. Act as a trusted advisor to the customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery and qualification. Ensure delivery of in-quarter deal execution while driving multi quarter account planning that creates demand and solves customers greatest pain points. Lead the orchestration of an integrated pursuit team ensuring the customer experiences one, integrated team. Drive post sales handoff to Customer Success with a clear value realization plan tied to the original business case. Who you are You understand hybrid cloud architectures, data and AI platforms, consumption economics, and how to translate technology decisions into KPI impact for executives. You are results-driven, resilient, and committed to winning not just personally, but as part of a team that elevates one another. You thrive in whitespace, finding new workloads and buyers and turning customer challenges into high-value opportunities. You are a credible executive seller with the ability to drive solution selling by tailoring discovery, storytelling, and creating value cases customized for buying personas across IT, Finance, Procurement, Security, Data/AI, and business leaders. You are confident building ROI TCO models, structuring deal economics, and guiding executives through financial decisions with clarity and credibility. Your communication is crisp, timely, and tailored to the buying persona. Customers trust your ability to translate complexity into clear next steps and to guide them confidently toward the right outcome. You believe in orchestration, clarity, and empowerment. You leverage partners, specialists, and internal resources as multipliers. You are committed to a culture of belonging where diverse perspectives fuel stronger outcomes. You work to drive customer satisfaction and solution consumption to maintain long-term healthy relationships. You are results-driven, resilient, and committed to winning not just personally, but as part of a team that elevates one another. If you are a builder, a hunter, a strategic closer, and someone who thrives in a culture where expectations are high and impact is nonnegotiable this is your arena. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Mercedes-Benz of Sunderland. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from Mercedes Benz. Ideally, you will have strong organisational and administrative skills, excellent attention to detail and a customer-focused approach. A background in customer service, particularly in a busy or call-handling environment, would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Oct 23, 2026
Full time
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Mercedes-Benz of Sunderland. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from Mercedes Benz. Ideally, you will have strong organisational and administrative skills, excellent attention to detail and a customer-focused approach. A background in customer service, particularly in a busy or call-handling environment, would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Senior Category Manager - IT & Telecommunications We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, ande're looking for a Senior Category Manager with extensive procurement and category management experience to lead our technology sourcing strategy, strengthen supplier performance and deliver greater commercial value across a complex portfolio. Could that be you? This is an opportunity to own a strategically important spend portfolio, build influential supplier partnerships and drive commercial outcomes that directly support Quickline's future ambitions. If that sounds like your kind of challenge, we'd love to hear from you. Here's why you'll love this role - Take ownership of Quickline's IT and Telecommunications category strategy, ensuring procurement decisions support our technology roadmap and wider business goals. - Shape and lead complex sourcing activities, from market analysis and tender exercises through to commercial negotiations and contract award. - Build strong relationships with strategic suppliers, driving performance, innovation and value across a critical technology portfolio. - Partner closely with senior leaders across Technology, Cyber Security, Infrastructure and Digital Transformation, becoming a trusted commercial advisor. - Play a key role in supporting Quickline's growth ambitions through cost optimisation, risk management and smarter technology investment. Here's why you'll be great in this role - Significant experience within procurement and category management, ideally across IT, telecommunications or technology-driven environments. - A proven track record of leading high-value negotiations and securing commercially beneficial outcomes. - Strong knowledge of software licensing, SaaS, cloud, telecoms and managed service commercial models. - Confidence influencing senior stakeholders and building credibility across multiple business functions. - Commercially minded, analytical and comfortable balancing value creation, supplier performance and risk management in a fast-paced environment. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Oct 23, 2026
Full time
Senior Category Manager - IT & Telecommunications We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, ande're looking for a Senior Category Manager with extensive procurement and category management experience to lead our technology sourcing strategy, strengthen supplier performance and deliver greater commercial value across a complex portfolio. Could that be you? This is an opportunity to own a strategically important spend portfolio, build influential supplier partnerships and drive commercial outcomes that directly support Quickline's future ambitions. If that sounds like your kind of challenge, we'd love to hear from you. Here's why you'll love this role - Take ownership of Quickline's IT and Telecommunications category strategy, ensuring procurement decisions support our technology roadmap and wider business goals. - Shape and lead complex sourcing activities, from market analysis and tender exercises through to commercial negotiations and contract award. - Build strong relationships with strategic suppliers, driving performance, innovation and value across a critical technology portfolio. - Partner closely with senior leaders across Technology, Cyber Security, Infrastructure and Digital Transformation, becoming a trusted commercial advisor. - Play a key role in supporting Quickline's growth ambitions through cost optimisation, risk management and smarter technology investment. Here's why you'll be great in this role - Significant experience within procurement and category management, ideally across IT, telecommunications or technology-driven environments. - A proven track record of leading high-value negotiations and securing commercially beneficial outcomes. - Strong knowledge of software licensing, SaaS, cloud, telecoms and managed service commercial models. - Confidence influencing senior stakeholders and building credibility across multiple business functions. - Commercially minded, analytical and comfortable balancing value creation, supplier performance and risk management in a fast-paced environment. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. CATEGORY MANAGER Travel, Events, HR & Communications Crawley - Hybrid working module Role Overview This role is responsible for implementing Group category strategies across Thales UK and maximising value from a diverse supplier base. The position has a strong emphasis on supplier relationship management, supplier performance, stakeholder engagement, cost savings delivery and supply base optimisation. The successful candidate will act as the commercial owner of strategic supplier relationships and drive measurable business outcomes. Key Responsibilities • Act as the commercial owner for key strategic suppliers, leading governance, executive reviews and performance management processes. • Deliver annual cost savings and value targets through commercial negotiations, supplier performance improvements and demand management initiatives. • Drive supplier accountability through KPI management, continuous improvement plans and robust governance. • Build trusted relationships with senior stakeholders and act as the lead procurement advisor for assigned categories. • Implement Group category strategies within the UK business while ensuring local requirements are represented. • Optimise the supplier landscape through supplier consolidation and rationalisation. • Lead sourcing, renewals and tendering activities where required. • Identify and mitigate commercial, operational and supply chain risks. Skills & Experience • Significant experience managing strategic suppliers and complex service-based contracts. • Proven track record delivering cost savings and commercial value. • Extensive experience of supplier governance and performance improvement programmes. • Strong senior stakeholder management and influencing capability. • Experience managing supply base optimisation initiatives. • Excellent commercial, analytical and negotiation skills. • CIPS qualification or equivalent experience desirable. Core Benefits: On offer is a competitive salary and benefits package, which includes; • Performance-related bonus • Half day every Friday, usually finishing around 13:00 • 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata) • 24 hours volunteering paid for • Private healthcare (grade dependent) • Pension scheme • Life cover24/7 Employee Assistance Program and access to mental wellbeing app • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • You can read about some of our other benefits here: UK benefits Thales Group Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 23, 2026
Full time
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. CATEGORY MANAGER Travel, Events, HR & Communications Crawley - Hybrid working module Role Overview This role is responsible for implementing Group category strategies across Thales UK and maximising value from a diverse supplier base. The position has a strong emphasis on supplier relationship management, supplier performance, stakeholder engagement, cost savings delivery and supply base optimisation. The successful candidate will act as the commercial owner of strategic supplier relationships and drive measurable business outcomes. Key Responsibilities • Act as the commercial owner for key strategic suppliers, leading governance, executive reviews and performance management processes. • Deliver annual cost savings and value targets through commercial negotiations, supplier performance improvements and demand management initiatives. • Drive supplier accountability through KPI management, continuous improvement plans and robust governance. • Build trusted relationships with senior stakeholders and act as the lead procurement advisor for assigned categories. • Implement Group category strategies within the UK business while ensuring local requirements are represented. • Optimise the supplier landscape through supplier consolidation and rationalisation. • Lead sourcing, renewals and tendering activities where required. • Identify and mitigate commercial, operational and supply chain risks. Skills & Experience • Significant experience managing strategic suppliers and complex service-based contracts. • Proven track record delivering cost savings and commercial value. • Extensive experience of supplier governance and performance improvement programmes. • Strong senior stakeholder management and influencing capability. • Experience managing supply base optimisation initiatives. • Excellent commercial, analytical and negotiation skills. • CIPS qualification or equivalent experience desirable. Core Benefits: On offer is a competitive salary and benefits package, which includes; • Performance-related bonus • Half day every Friday, usually finishing around 13:00 • 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata) • 24 hours volunteering paid for • Private healthcare (grade dependent) • Pension scheme • Life cover24/7 Employee Assistance Program and access to mental wellbeing app • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • You can read about some of our other benefits here: UK benefits Thales Group Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
SERVICE ADVISOR - EPSOM £30,000 - £34,000 BASIC + £42,000 OTE Monday - Friday 8:00am - 6:00pm 1 in 3 Saturday mornings A fantastic opportunity for an experienced Service Advisor! Are you an experienced Service Advisor looking for your next move with a well-established automotive dealership? We're recruiting for a Service Advisor in Epsom , offering a strong basic salary of £30,000 - £34,000 , with realistic earning potential of up to £42,000 OTE . This is a great opportunity for someone who enjoys working in a busy aftersales environment, delivering excellent customer service and building strong relationships with customers. What's on offer? £30,000 - £34,000 basic salary £42,000 OTE Monday - Friday, 8:00am - 6:00pm 1 in 3 Saturday mornings Established dealership environment Excellent earning potential Opportunity to develop your automotive career Supportive and professional working environment The Role As a Service Advisor , you'll be the key link between customers and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection. Your responsibilities will include: Booking vehicles into the workshop Taking ownership of customer enquiries and requirements Preparing accurate job cards and estimates Liaising closely with Technicians and the Workshop Keeping customers updated throughout the repair process Upselling additional work where appropriate Managing customer expectations and resolving issues professionally Maintaining high levels of customer satisfaction Ensuring vehicles are ready for collection on time Working towards departmental targets and KPIs What are we looking for? We're keen to speak with experienced automotive Service Advisors who are confident dealing with customers and comfortable working in a busy dealership environment. You'll ideally have: Previous Service Advisor / Aftersales experience Strong customer service and communication skills Excellent organisation and attention to detail The ability to work under pressure in a fast-paced environment A professional and positive approach Good understanding of workshop processes A genuine passion for the automotive industry If you're an experienced Service Advisor looking for a role offering a strong basic salary, excellent OTE and a great work-life balance, this could be the opportunity you've been waiting for. Location: Epsom, Surrey
Oct 23, 2026
Full time
SERVICE ADVISOR - EPSOM £30,000 - £34,000 BASIC + £42,000 OTE Monday - Friday 8:00am - 6:00pm 1 in 3 Saturday mornings A fantastic opportunity for an experienced Service Advisor! Are you an experienced Service Advisor looking for your next move with a well-established automotive dealership? We're recruiting for a Service Advisor in Epsom , offering a strong basic salary of £30,000 - £34,000 , with realistic earning potential of up to £42,000 OTE . This is a great opportunity for someone who enjoys working in a busy aftersales environment, delivering excellent customer service and building strong relationships with customers. What's on offer? £30,000 - £34,000 basic salary £42,000 OTE Monday - Friday, 8:00am - 6:00pm 1 in 3 Saturday mornings Established dealership environment Excellent earning potential Opportunity to develop your automotive career Supportive and professional working environment The Role As a Service Advisor , you'll be the key link between customers and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection. Your responsibilities will include: Booking vehicles into the workshop Taking ownership of customer enquiries and requirements Preparing accurate job cards and estimates Liaising closely with Technicians and the Workshop Keeping customers updated throughout the repair process Upselling additional work where appropriate Managing customer expectations and resolving issues professionally Maintaining high levels of customer satisfaction Ensuring vehicles are ready for collection on time Working towards departmental targets and KPIs What are we looking for? We're keen to speak with experienced automotive Service Advisors who are confident dealing with customers and comfortable working in a busy dealership environment. You'll ideally have: Previous Service Advisor / Aftersales experience Strong customer service and communication skills Excellent organisation and attention to detail The ability to work under pressure in a fast-paced environment A professional and positive approach Good understanding of workshop processes A genuine passion for the automotive industry If you're an experienced Service Advisor looking for a role offering a strong basic salary, excellent OTE and a great work-life balance, this could be the opportunity you've been waiting for. Location: Epsom, Surrey
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
Oct 22, 2026
Full time
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. DDCC Head of Engineering Crawley - Hybrid (Relocation support can be provided) About cortAIx and Thales: At Thales, we focus on building and delivering robust, real-world AI and Data solutions that make a tangible impact for our customers-and society at large. Our global cortAIx initiative unites over 600 AI and data specialists dedicated to developing trusted, operationally effective AI-powered systems for some of the most challenging and complex environments. In the UK, CortAIx is accelerating this mission by fostering technology, talent, and research focused on ethical, transparent, and explainable AI. Primary Purpose of the Role: DDCC is Thales UK's Digital and Data Competence Centre. This includes 3 primary areas of activity: cortAIx UK & Enterprise AI: Our AI incubation and industrialisation accelerator for deployed and enterprise AI solutions Data Enablement: Delivering foundational data tools, processes and architectures to support generation of value from data at pace Sovereign Cloud: Delivering cloud native platform solutions for Thales UK development and production activities The DDCC Head of Engineering role is focused on technical management of engineering activities primarily supporting cortAIx UK. They manage and monitor the solution engineering activities and the teams in terms of development process, practices and tools strategies across DDCC engineering activities What are we looking for: We're looking for an experienced Software Engineer who understands architecture and can provide cross functional leadership to a small, technical complex team to drive developments. This is very much a hands-on position, leading solution delivery by working with teams across Software, Systems, IVVQ, AI and Machine Learning. We need a solution provider, a force multiplier whose expertise sit in the delivery management of technical solutions but also can manage a small team of functional leaders and understands software architecture within safety critical environments. Due to the nature of the work, we require the successful individual to be able to hold UK EYES ONLY Security clearance. See below for further details. As DDCC Head of Engineering, your remit will cover: Stakeholder management: 1st point of contact for customer technical requirements/escalation points for scrum teams Governance: enforce technical direction; resolve cross-team conflicts. Talent development: hiring strategy, career ladders, mentoring systems, cross-discipline performance processes/escalation point. Change management: improving engineering effectiveness (e.g., test maturity, CI reliability, coding standards). Communication: translate leadership communication and analyse/describe impact to roadmap and trade-offs. Cross-team integration: coordinating platform, software, test/automation and support needs Quality, Safety, Cyber Assurance: verification strategy, traceability, defect management and Project Design Authority co-ordination/delivery Process/tooling: CI/CD for embedded, static analysis, unit/integration test frameworks, hardware-in-the-loop (HIL) testing, configuration management. Risk management: project technical risks reviews and management in conjunction AIDM Key Responsibilities and Tasks: Strategic Leadership Develop and execute the engineering strategy for AI products and platforms. Accountable for the technology roadmaps aligned to business objectives. Partner with executive leadership to identify and prioritise AI opportunities. Build a culture of innovation, experimentation, accountability, and continuous improvement. Act as a trusted advisor on emerging AI technologies, trends, and risks. Engineering Leadership Lead, coach, and develop Engineering Managers, Principal Engineers, AI Engineers and SW Engineers Build and scale high-performing, diverse engineering teams. Establish engineering standards, architecture principles, and delivery practices. Drive operational excellence across reliability, security, performance, and scalability. Foster a strong engineering culture focused on quality and customer outcomes. Operational Excellence Define the process for and track engineering metrics including but not limited to: Reliability Deployment frequency Lead time Platform utilisation Cost efficiency Drive automation throughout the software and AI lifecycle. Success Measures Within the first 12-24 months: Delivery of measurable business value from AI initiatives. Improved engineering productivity and deployment frequency High employee engagement and retention. Successful implementation of AI & Engineering governance frameworks. Core Skills and Experience required You will likely have academic qualifications in a relevant Engineering / Computer Science Discipline and will have experience among the following types of positions: Engineering Manager, Technical Project Manager, Software Engineering Manager, Technical Design Authority, Senior Systems / Solution Architecture roles in a relevant discipline You have worked on complex programmes in highly regulated environments /w defence / aerospace specific experience being of additional value You know how to verify the technical deliverables of engineering teams (customer needs, OCD, requirements, architecture choice ) You are able to lead and manage technical engineering projects, meeting the requirements with a clear view of the risks and opportunities You have significant experience in developing high quality technical documentation aligned to specified processes and frameworks You are able to engage and influence a diverse set of stakeholders as well as creating clear and achievable goals You are able to take decisions - even in uncertain contexts You are able to drive a culture of continuous improvement Experience of having delivered operational AI solutions into embedded environments would be advantageous or knowledge/qualifications/experience that suggest you can quickly learn tools and processes which enable the establishment and smooth running of an MLOps and AI delivery organisation in a complex environment Security Clearance Due the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to hold British Nationality, dual nationality can be considered. It would be advantageous if Security Clearance is currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance- United Kingdom Security Vetting - GOV.UK ( ) To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Your Career at Thales UK Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your Competencies in different areas: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group What we can offer We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Our packages will include significant bonus, a strong pension contribution, private healthcare, development focused targets and relocation support can be provided if required along with a variety of learning, development and career enhancement opportunities. Further support can be provided towards academic and membership attainments. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here click apply for full job details
Oct 22, 2026
Full time
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. DDCC Head of Engineering Crawley - Hybrid (Relocation support can be provided) About cortAIx and Thales: At Thales, we focus on building and delivering robust, real-world AI and Data solutions that make a tangible impact for our customers-and society at large. Our global cortAIx initiative unites over 600 AI and data specialists dedicated to developing trusted, operationally effective AI-powered systems for some of the most challenging and complex environments. In the UK, CortAIx is accelerating this mission by fostering technology, talent, and research focused on ethical, transparent, and explainable AI. Primary Purpose of the Role: DDCC is Thales UK's Digital and Data Competence Centre. This includes 3 primary areas of activity: cortAIx UK & Enterprise AI: Our AI incubation and industrialisation accelerator for deployed and enterprise AI solutions Data Enablement: Delivering foundational data tools, processes and architectures to support generation of value from data at pace Sovereign Cloud: Delivering cloud native platform solutions for Thales UK development and production activities The DDCC Head of Engineering role is focused on technical management of engineering activities primarily supporting cortAIx UK. They manage and monitor the solution engineering activities and the teams in terms of development process, practices and tools strategies across DDCC engineering activities What are we looking for: We're looking for an experienced Software Engineer who understands architecture and can provide cross functional leadership to a small, technical complex team to drive developments. This is very much a hands-on position, leading solution delivery by working with teams across Software, Systems, IVVQ, AI and Machine Learning. We need a solution provider, a force multiplier whose expertise sit in the delivery management of technical solutions but also can manage a small team of functional leaders and understands software architecture within safety critical environments. Due to the nature of the work, we require the successful individual to be able to hold UK EYES ONLY Security clearance. See below for further details. As DDCC Head of Engineering, your remit will cover: Stakeholder management: 1st point of contact for customer technical requirements/escalation points for scrum teams Governance: enforce technical direction; resolve cross-team conflicts. Talent development: hiring strategy, career ladders, mentoring systems, cross-discipline performance processes/escalation point. Change management: improving engineering effectiveness (e.g., test maturity, CI reliability, coding standards). Communication: translate leadership communication and analyse/describe impact to roadmap and trade-offs. Cross-team integration: coordinating platform, software, test/automation and support needs Quality, Safety, Cyber Assurance: verification strategy, traceability, defect management and Project Design Authority co-ordination/delivery Process/tooling: CI/CD for embedded, static analysis, unit/integration test frameworks, hardware-in-the-loop (HIL) testing, configuration management. Risk management: project technical risks reviews and management in conjunction AIDM Key Responsibilities and Tasks: Strategic Leadership Develop and execute the engineering strategy for AI products and platforms. Accountable for the technology roadmaps aligned to business objectives. Partner with executive leadership to identify and prioritise AI opportunities. Build a culture of innovation, experimentation, accountability, and continuous improvement. Act as a trusted advisor on emerging AI technologies, trends, and risks. Engineering Leadership Lead, coach, and develop Engineering Managers, Principal Engineers, AI Engineers and SW Engineers Build and scale high-performing, diverse engineering teams. Establish engineering standards, architecture principles, and delivery practices. Drive operational excellence across reliability, security, performance, and scalability. Foster a strong engineering culture focused on quality and customer outcomes. Operational Excellence Define the process for and track engineering metrics including but not limited to: Reliability Deployment frequency Lead time Platform utilisation Cost efficiency Drive automation throughout the software and AI lifecycle. Success Measures Within the first 12-24 months: Delivery of measurable business value from AI initiatives. Improved engineering productivity and deployment frequency High employee engagement and retention. Successful implementation of AI & Engineering governance frameworks. Core Skills and Experience required You will likely have academic qualifications in a relevant Engineering / Computer Science Discipline and will have experience among the following types of positions: Engineering Manager, Technical Project Manager, Software Engineering Manager, Technical Design Authority, Senior Systems / Solution Architecture roles in a relevant discipline You have worked on complex programmes in highly regulated environments /w defence / aerospace specific experience being of additional value You know how to verify the technical deliverables of engineering teams (customer needs, OCD, requirements, architecture choice ) You are able to lead and manage technical engineering projects, meeting the requirements with a clear view of the risks and opportunities You have significant experience in developing high quality technical documentation aligned to specified processes and frameworks You are able to engage and influence a diverse set of stakeholders as well as creating clear and achievable goals You are able to take decisions - even in uncertain contexts You are able to drive a culture of continuous improvement Experience of having delivered operational AI solutions into embedded environments would be advantageous or knowledge/qualifications/experience that suggest you can quickly learn tools and processes which enable the establishment and smooth running of an MLOps and AI delivery organisation in a complex environment Security Clearance Due the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to hold British Nationality, dual nationality can be considered. It would be advantageous if Security Clearance is currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance- United Kingdom Security Vetting - GOV.UK ( ) To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Your Career at Thales UK Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your Competencies in different areas: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group What we can offer We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Our packages will include significant bonus, a strong pension contribution, private healthcare, development focused targets and relocation support can be provided if required along with a variety of learning, development and career enhancement opportunities. Further support can be provided towards academic and membership attainments. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here click apply for full job details
Location: Field based Onsite Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday between 8am - 6pm We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do To manage the day to day running of one of VCL's prestigious Corporate Customers. To ensure customer loyalty through quality, speed and innovation. The Onsite and Cover Adviser will be based remote and on-site within the offices of multiple customers, and is key to the success of the smooth running of that business s mobile strategy. Dealing with all aspects of account administration including processing orders, telephone calls, letters, e-mails, maintaining accurate customer databases, offering expert advice on technical, network and billing queries and resolving these in an efficient and timely manner. Liaising with Credit Control to assist in resolving issues such as outstanding debt and late payment issues. The supplying and QA of MI and monthly electronic billing reports. Produce regular reporting packs for the customer, along with analysis. First point of contact and responsible for maintaining relationships with customer, end users and accounts team. Responsible for attending and contributing meetings with customer and accounts team to drive improvements and cost saving. Act as the expert front line support in offering end users advice on device and tariff information including product range and equipment pricing. Who you are Ability to build relationships with internal and external stakeholders. Previous Customer Service Experience. Ability to manage own time to deliver great service at all times. Excellent keyboard skills and systems knowledge. Interest / understanding of Mobile devices including features / benefits. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Oct 22, 2026
Full time
Location: Field based Onsite Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday between 8am - 6pm We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do To manage the day to day running of one of VCL's prestigious Corporate Customers. To ensure customer loyalty through quality, speed and innovation. The Onsite and Cover Adviser will be based remote and on-site within the offices of multiple customers, and is key to the success of the smooth running of that business s mobile strategy. Dealing with all aspects of account administration including processing orders, telephone calls, letters, e-mails, maintaining accurate customer databases, offering expert advice on technical, network and billing queries and resolving these in an efficient and timely manner. Liaising with Credit Control to assist in resolving issues such as outstanding debt and late payment issues. The supplying and QA of MI and monthly electronic billing reports. Produce regular reporting packs for the customer, along with analysis. First point of contact and responsible for maintaining relationships with customer, end users and accounts team. Responsible for attending and contributing meetings with customer and accounts team to drive improvements and cost saving. Act as the expert front line support in offering end users advice on device and tariff information including product range and equipment pricing. Who you are Ability to build relationships with internal and external stakeholders. Previous Customer Service Experience. Ability to manage own time to deliver great service at all times. Excellent keyboard skills and systems knowledge. Interest / understanding of Mobile devices including features / benefits. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
We're looking for an organised and customer-focused Managing Agent Relationship Advisor to join our Service Charge & Specialist Leasehold Services team. You'll provide administrative, technical and case support for our Managing Agent Relationship service. You'll help the team manage enquiries, cases and relationships with managing agents, superior landlords, Resident Management Companies and Right to Manage companies. You'll also maintain accurate records and support assurance and service charge activities, helping to protect the interests of Southern Housing and our residents. The location You'll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager. What you'll be doing Maintain accurate relationship, case and stakeholder records. Monitor shared inboxes, workflows, correspondence and action trackers. Respond to routine enquiries and provide information to residents and stakeholders. Support meetings, projects, cases and stakeholder engagement activities. Assist with Section 20 consultations, tribunal documents and specialist leasehold processes. Gather and organise information for audits, reviews, complaints and assurance work. Identify missing information, delays or risks and escalate these appropriately. What you'll need Experience in administration, housing, customer service or a property-related environment. Strong organisation skills and the ability to manage competing priorities. Clear written and verbal communication skills. Excellent attention to detail and accurate record keeping. A positive approach to customer service and working with different stakeholders. Good problem-solving skills and confidence knowing when to escalate an issue. Good working knowledge of Microsoft Office and the ability to learn new systems. Closing Date: 28th October 2026 Interview Dates: W/C 9th and 16th November 2026 About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Oct 22, 2026
Full time
We're looking for an organised and customer-focused Managing Agent Relationship Advisor to join our Service Charge & Specialist Leasehold Services team. You'll provide administrative, technical and case support for our Managing Agent Relationship service. You'll help the team manage enquiries, cases and relationships with managing agents, superior landlords, Resident Management Companies and Right to Manage companies. You'll also maintain accurate records and support assurance and service charge activities, helping to protect the interests of Southern Housing and our residents. The location You'll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager. What you'll be doing Maintain accurate relationship, case and stakeholder records. Monitor shared inboxes, workflows, correspondence and action trackers. Respond to routine enquiries and provide information to residents and stakeholders. Support meetings, projects, cases and stakeholder engagement activities. Assist with Section 20 consultations, tribunal documents and specialist leasehold processes. Gather and organise information for audits, reviews, complaints and assurance work. Identify missing information, delays or risks and escalate these appropriately. What you'll need Experience in administration, housing, customer service or a property-related environment. Strong organisation skills and the ability to manage competing priorities. Clear written and verbal communication skills. Excellent attention to detail and accurate record keeping. A positive approach to customer service and working with different stakeholders. Good problem-solving skills and confidence knowing when to escalate an issue. Good working knowledge of Microsoft Office and the ability to learn new systems. Closing Date: 28th October 2026 Interview Dates: W/C 9th and 16th November 2026 About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
We're looking for an organised and customer-focused Leasehold Advisor to join our Service Charge & Specialist Leasehold Services team. The role You'll provide administrative and customer support for our Specialist Leasehold Services function. You'll make sure leasehold processes are administered accurately and efficiently, with clear records and helpful communication for residents, solicitors and internal colleagues. You'll also support Leasehold Officers with casework and escalate more complex matters when needed. The location You'll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager. What you'll be doing Administer leasehold consents, permissions, notices, registrations and legal documents. Maintain accurate records and update relevant systems. Act as a first point of contact for specialist leasehold enquiries. Provide clear information and guidance to residents, solicitors and colleagues. Log, track and progress alterations, subletting applications and other permissions. Support Leasehold Officers with casework and documentation for statutory or legal matters. Monitor workflows and help ensure actions are completed within target timescales. Identify issues and escalate complex matters appropriately. What you'll need Experience in administration, housing, customer service or a property-related environment. Strong organisation skills and excellent attention to detail. Clear written and verbal communication skills. The ability to manage several tasks and competing priorities. Good working knowledge of Microsoft Office. A helpful, customer-focused approach. GCSE-level English and Maths, or equivalent ability. Closing Date: 28th October 2026 Interview Dates: W/C 9th and 16th November 2026 About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Oct 22, 2026
Full time
We're looking for an organised and customer-focused Leasehold Advisor to join our Service Charge & Specialist Leasehold Services team. The role You'll provide administrative and customer support for our Specialist Leasehold Services function. You'll make sure leasehold processes are administered accurately and efficiently, with clear records and helpful communication for residents, solicitors and internal colleagues. You'll also support Leasehold Officers with casework and escalate more complex matters when needed. The location You'll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager. What you'll be doing Administer leasehold consents, permissions, notices, registrations and legal documents. Maintain accurate records and update relevant systems. Act as a first point of contact for specialist leasehold enquiries. Provide clear information and guidance to residents, solicitors and colleagues. Log, track and progress alterations, subletting applications and other permissions. Support Leasehold Officers with casework and documentation for statutory or legal matters. Monitor workflows and help ensure actions are completed within target timescales. Identify issues and escalate complex matters appropriately. What you'll need Experience in administration, housing, customer service or a property-related environment. Strong organisation skills and excellent attention to detail. Clear written and verbal communication skills. The ability to manage several tasks and competing priorities. Good working knowledge of Microsoft Office. A helpful, customer-focused approach. GCSE-level English and Maths, or equivalent ability. Closing Date: 28th October 2026 Interview Dates: W/C 9th and 16th November 2026 About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Location: 99-101 Northumberland Street, Unit 1, Newcastle NE1 7AG Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Oct 22, 2026
Full time
Location: 99-101 Northumberland Street, Unit 1, Newcastle NE1 7AG Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer , you'll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution . For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working , providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme , and enjoy exclusive gym and retail discounts . Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally , building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Oct 22, 2026
Full time
Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer , you'll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution . For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working , providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme , and enjoy exclusive gym and retail discounts . Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally , building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
AI Engineer We're seeking an innovative AI Engineer to join a forward-thinking organisation undergoing an exciting AI and digital transformation journey. This is an opportunity to play a key role in designing, deploying, and governing enterprise AI solutions that drive operational efficiency, automation, knowledge management, and smarter decision-making across the business. The Role As an AI Engineer, you will be responsible for the design, implementation, and ongoing management of AI platforms, intelligent agents, and supporting infrastructure. You'll combine hands-on technical delivery with strategic input, ensuring AI solutions are scalable, secure, and aligned with organisational objectives. Key Responsibilities AI Platform & Infrastructure Design, implement, and maintain enterprise AI infrastructure across cloud and on-premise environments. Develop scalable architectures for AI workloads, including model hosting, vector databases, orchestration layers, APIs, and data pipelines. Integrate AI platforms with business-critical systems, data platforms, collaboration tools, and operational applications. Produce and maintain architecture documentation, operational procedures, and technical standards. AI Agents & Automation Design, develop, and manage AI agents, copilots, and workflow automation solutions. Build Retrieval-Augmented Generation (RAG) applications leveraging internal business data. Develop intelligent assistants supporting operational, engineering, customer service, and business functions. Implement multi-agent workflows and orchestration frameworks. Monitor and optimise AI solution performance, reliability, security, and cost efficiency. Governance & Compliance Ensure AI solutions align with security, governance, and compliance requirements. Support data governance, privacy, risk management, and lifecycle policies for AI-enabled systems. Maintain standards and documentation relating to AI usage, access control, and governance frameworks. Contribute to responsible AI practices and organisational AI governance initiatives. Stakeholder Engagement Partner with teams across the organisation to identify and prioritise AI opportunities. Support user adoption, training, and change management activities. Translate complex technical concepts into clear business language for non-technical stakeholders. Act as a trusted advisor on AI technologies and best practices. About You Essential Skills & Experience Proven experience designing, building, and deploying AI/ML solutions within enterprise environments. Strong Python development skills. Experience integrating and consuming REST APIs. Hands-on experience with Docker and Kubernetes. Knowledge of vector databases, embeddings, RAG architectures, and LLM orchestration frameworks. Experience with cloud technologies, networking, identity and access management, and security controls. Experience integrating AI solutions with Microsoft 365 technologies, collaboration platforms, and SQL-based databases. Desirable Experience AI governance and responsible AI frameworks. MLOps and LLMOps tools and methodologies. Prompt engineering and model fine-tuning. Agentic AI frameworks such as LangGraph, AutoGen, or CrewAI. AI orchestration platforms such as n8n or similar technologies. Knowledge graph technologies. Data lake and analytics platforms. Experience supporting organisation-wide AI adoption programmes.
Oct 22, 2026
Full time
AI Engineer We're seeking an innovative AI Engineer to join a forward-thinking organisation undergoing an exciting AI and digital transformation journey. This is an opportunity to play a key role in designing, deploying, and governing enterprise AI solutions that drive operational efficiency, automation, knowledge management, and smarter decision-making across the business. The Role As an AI Engineer, you will be responsible for the design, implementation, and ongoing management of AI platforms, intelligent agents, and supporting infrastructure. You'll combine hands-on technical delivery with strategic input, ensuring AI solutions are scalable, secure, and aligned with organisational objectives. Key Responsibilities AI Platform & Infrastructure Design, implement, and maintain enterprise AI infrastructure across cloud and on-premise environments. Develop scalable architectures for AI workloads, including model hosting, vector databases, orchestration layers, APIs, and data pipelines. Integrate AI platforms with business-critical systems, data platforms, collaboration tools, and operational applications. Produce and maintain architecture documentation, operational procedures, and technical standards. AI Agents & Automation Design, develop, and manage AI agents, copilots, and workflow automation solutions. Build Retrieval-Augmented Generation (RAG) applications leveraging internal business data. Develop intelligent assistants supporting operational, engineering, customer service, and business functions. Implement multi-agent workflows and orchestration frameworks. Monitor and optimise AI solution performance, reliability, security, and cost efficiency. Governance & Compliance Ensure AI solutions align with security, governance, and compliance requirements. Support data governance, privacy, risk management, and lifecycle policies for AI-enabled systems. Maintain standards and documentation relating to AI usage, access control, and governance frameworks. Contribute to responsible AI practices and organisational AI governance initiatives. Stakeholder Engagement Partner with teams across the organisation to identify and prioritise AI opportunities. Support user adoption, training, and change management activities. Translate complex technical concepts into clear business language for non-technical stakeholders. Act as a trusted advisor on AI technologies and best practices. About You Essential Skills & Experience Proven experience designing, building, and deploying AI/ML solutions within enterprise environments. Strong Python development skills. Experience integrating and consuming REST APIs. Hands-on experience with Docker and Kubernetes. Knowledge of vector databases, embeddings, RAG architectures, and LLM orchestration frameworks. Experience with cloud technologies, networking, identity and access management, and security controls. Experience integrating AI solutions with Microsoft 365 technologies, collaboration platforms, and SQL-based databases. Desirable Experience AI governance and responsible AI frameworks. MLOps and LLMOps tools and methodologies. Prompt engineering and model fine-tuning. Agentic AI frameworks such as LangGraph, AutoGen, or CrewAI. AI orchestration platforms such as n8n or similar technologies. Knowledge graph technologies. Data lake and analytics platforms. Experience supporting organisation-wide AI adoption programmes.
