Operations & Customer Success Leader

  • Watergate AI Limited
  • Aug 18, 2026
Full time Call Centre / CustomerService

Job Description

Watergate AI Limited in London is seeking a Head of Operations and Customer Success to lead two linked areas: running the business and ensuring customers realise value from our water-management technology. This hands-on senior role sits with the founder's oversight, coordinating delivery, finance, people and internal systems while owning post-installation customer journeys.

You'll build trusted relationships with anchor B2B clients, manage onboarding and adoption, shape the customer experience