Senior Sales Engineer - AI-Driven CX Solutions (Hybrid)

  • Zendesk, Inc.
  • Jul 31, 2026
Full time Engineering

Job Description

Zendesk, Inc. is seeking a Senior Sales Engineer to be the primary technical partner for enterprise and commercial accounts. You will map complex business challenges to AI-powered solutions, lead technical discovery, and demonstrate Zendesk's capabilities through POCs and tailored demonstrations.

You'll configure agentic AI workflows, leverage API templates, and advocate for field feedback to shape the product roadmap while traveling up to 30% for on-site sessions.