Retail Assistant

Retail Assistant

• Unit 4 Gladstone Close, Northampton, NN5 7AY

Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy.

• Deliver genuine service to customers
• Develop personal relationships with customers
• Assist in the running of the store (inventory, stocking, etc.)
• Handle customer service at till, pick orders, perform deliveries, stock shelves, and manage store repro.

Cycle to work

Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

Save at Screwfix, B&Q, and other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Health & Wellness

20% off a Nuffield Gym membership, free 7 day pass, and Health MOT.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

Extra pay and bonus holiday days celebrate your milestones.

Pension

Choose your contribution amount and we add up to 14% per month.

Life Cover

Up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.

Retail Trust

Free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

Enjoy 20% off all B&Q and Screwfix products as a member of the Kingfisher group.

Mind Training

Partnered with Mind to provide support and tools for mental health.

Screwfix Community

Stay connected with colleagues and access resources whether you work from stores, offices, or home.

Self Development

Advance job related skills or learn new hobbies with tools like LinkedIn Learning.

Enhanced Family Leave

Inclusive policy with competitive pay terms above statutory requirements.

Training Programmes

We provide programmes to grow your career. Below are key offers:

First Steps to Management

16 week programme for Service Assistants to step into management, learning specialist skills on the job and leading to a Trade Counter Supervisor role.

Power Up to Trade+

month programme with a Level 2 Trade Supplier Apprenticeship, blending practical and online learning to become a Trade+ Sales Supervisor.

Trade Up to Branch Manager

Over 15 months, you will learn to run a store, earn a Level 4 Retail Manager Apprenticeship, and gain strong team leadership skills.

Learning for Life

Opportunities to learn life skills and receive Maths and English coaching for colleagues and families through partnership with Skills Forward.

Be yourself at Screwfix

Our culture celebrates diversity and inclusion. The Employee Inclusion Network, 'Us', supports colleagues to share ideas, learn about allyship, and feel free to be themselves.