Customer Team Member

  • Co-op Digital
  • Auchtermuchty, Fife
  • Jul 13, 2026
Full time Retail

Job Description

Customer Team Member

Location: 10 Low Road , Auchtermuchty, KY14 7AU

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

Full, paid training provided

Apply easily from your mobile device by completing our assessments (no CV needed!)

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co op membership, helping more customers enjoy the benefits of our unique business.

What you'll do
  • Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
  • Work with your team to keep the store running smoothly
  • Work hands on on the shop floor and tills, support with transactions on the post office counter, and contribute to daily operations to create a great shopping experience
  • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
  • Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Promote Co op Membership and support your local community
What you'll bring:
  • A genuine passion for helping people and delivering great customer service
  • The ability to work flexibly across a number of shifts and as part of a team
  • An interest in retail and working in a busy store environment (experience not essential)
Why Co op?

At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

  • Full training and career development resources
  • 30% discount on all Co op products in store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • 24/7 access to GP appointments, and colleague support programme
  • Cycle to work scheme
  • Market leading policies to help you through life's big moments
A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of the application process for this job, you'll need to complete two online assessments. It will take minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.