502 jobs found

4Recruitment Services are seeking a Housing Officer to join our clients Housing Services team based in Rugby. As a Housing Officer, you will work as part of a multi-functional housing team to provide an effective, seamless and responsive service that supports tenants, sustains tenancies and contributes to the delivery of the Council's housing objectives and wider priorities. You will be responsible for managing a varied caseload and working closely with tenants, colleagues and partner agencies to resolve housing issues, tackle anti-social behaviour, support vulnerable residents and help maintain safe, sustainable communities. About the role The Housing Officer will provide a comprehensive housing management service for tenants living in the Council's general needs properties. You will be responsible for a wide range of tenancy management functions, ensuring services are delivered in line with housing legislation, Council policies and procedures, and the Housing Strategy. You will provide advice, guidance and support to tenants and members of the public through office interviews, home visits, telephone calls, correspondence and email, with a strong emphasis on customer care and service quality. The postholder will also work closely with internal departments and external partner organisations to help sustain tenancies, support vulnerable tenants, resolve tenancy issues and improve outcomes for residents and communities. DUTIES AND RESPONSIBILITIES INCLUDE: Deliver a housing management service to tenants of the Council's general needs properties. Provide advice, information and assistance to tenants and members of the public through a range of contact channels, including face-to-face, telephone, email and written correspondence. Support new tenants during the settling-in period, including carrying out settling-in visits within four weeks of tenancy start. Work with internal teams and external agencies to support tenancy sustainment and coordinate appropriate support packages for tenants. Refer tenants to specialist income officers where appropriate for rent support, income maximisation and rent recovery advice. Complete income and expenditure assessments with tenants to help ensure they receive all benefits and support they are entitled to. Review introductory and flexible tenancies within required timescales and make informed decisions relating to tenancy matters. Investigate and process tenancy management requests including transfers, mutual exchanges and succession cases in line with legislation and policy. Investigate breaches of tenancy conditions and take appropriate action, including legal action where necessary. Manage cases involving anti-social behaviour, neighbour nuisance and tenancy-related disputes, working in partnership with agencies such as the police and social services. Prepare case files, witness statements and evidence bundles to support enforcement and court action where required. Promote tenant participation, engagement and equality of opportunity across the service. Work with residents and partner agencies to develop and maintain community agreements. Undertake estate inspections and health and safety checks, ensuring housing stock and communal areas are managed effectively and issues are addressed promptly. ESSENTIAL REQUIREMENTS INCLUDE: A minimum of 2 years' relevant experience in a customer-focused environment. An understanding of current housing issues and the local and national political and social context in which local authority housing services operate. The ability to encourage and support tenant participation and engagement. Confidence in dealing with financial matters, including basic income and expenditure work. A full current driving licence and access to a vehicle A full JD is available upon request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

Contract: Fixed-term 3 year, part time contract. Hours: 21 Hours per week, 3 days a week (0.6 FTE). Salary: £18,000 - £21,000 Location: Hybrid, anchored to Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust's offices around the UK when needed. Part funded by the National Lottery Community Fund, the Programme Officer will play a central role within Carers Trust Wales' programmes team, coordinating and delivering a national pilot programme focused on improving identification and support for carers of people affected by problematic substance use. Working collaboratively with Network Partners, expert organisations, and carers themselves, the role will drive partnership working, support the development of resources and interventions, and ensure learning is captured and shared across Wales. The Programme Officer will help facilitate training, co-production activity, and engagement with regional and national stakeholders to strengthen the support available to this often-hidden group of carers. As the postholder you will: Support the planning and delivery of training and mentoring sessions, enabling Network Partner staff to increase their knowledge and confidence in supporting the identified group of carers. Engage directly with carers to inform programme development, ensuring lived experience shapes resources, support offers, and learning outputs. Oversee the development and testing of support tools, resources, and interventions with participating Network Partners. Please download the attached recruitment pack to find out more.

This is an exciting time for Parkinson's UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson's. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson's community. About the role In this role, you'll work with the Community Fundraising field and central team to ensure effective delivery of the Community Fundraising strategy and plan by maximising the potential of each supporter as well as exploring how the charity can support them. You will ensure that every supporter has a great experience of Parkinson's UK through developing key relationships and providing operational administrative support, analysis and research as well as assisting in the development and maintenance of robust procedures. This will be a fixed term contract, expected for 11 months and ending in August 2027. What you'll do: Provide a welcoming, efficient and professional service to supporters and potential supporters of Parkinson's UK and motivate them on their fundraising journey. Work with the Community Fundraising team and other members of the Parkinson's UK Fundraising and Engagement Directorate to ensure effective delivery of the community fundraising strategy and plan. Support the Community Fundraising team in providing operational and administrative support, analysis and research. Working with the Community Fundraising Officer, assist in the development and maintenance of robust administrative procedures to enable the whole team to function as effectively as possible. Participate in the delivery and fulfilment of Community Fundraising activities and events, including attendance and support of event organiser on the day, as required. What you'll bring: Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports, requiring a high attention to detail. Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing Ability to deal with customer enquiries in a diplomatic and sensitive manner. With a proven ability to take a solution focused approach to problem solving and high attention to detail. Ability to work flexibly and effectively as part of a team This is an exciting time for Parkinson's UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held from week commencing 5th August onwards. Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Aspiring Gang Prevention Youth Worker - Crawley West Sussex - Pastoral - LSA - SEN - SEMH - Education and Training - Psychology - Criminology - Sociology Are you motivated by supporting and helping vulnerable and at risk young people? This Pastoral and Learning Support Assistant (LSA) role in Crawley is an amazing opportunity if you are an Aspiring Gang Prevention Youth Worker. You will have the chance to have a positive impact on the lives of vulnerable and at risk children and young people, increasing their engagement, attainment and life chances. In this Alternative Provision College in Crawley, you will be providing a vital service within the community, working alongside teachers and specialist staff to support students with special educational needs (SEN), and a range of associated social, emotional and mental health (SEMH) challenges and traumas. Some of the young people will have suffered adverse childhood experiences, and you will identify their risks and needs, escalating where necessary. A common feature for many young people with SEMH needs are marginalisation and disadvantage, trauma, dysfunctional family relationships, low educational attainment and stigmatisation. Subsequently they face many barriers in life and are more 'at risk' of negative outcomes. You will be instrumental in providing consistency, and equipping children and young people with tools to ensure they feel safe, secure, empowered, and believe that they can succeed in life. Ideal for a Psychology, Sociology and Criminology graduates, this LSA/Aspiring Gang Prevention Youth Worker role in Crawley will give you excellent practical experience with vulnerable, hard-to-reach students, before embarking on a career in outreach or for non-profit organisations. As well as Aspiring Gang Prevention Youth Worker, this role is suitable for aspiring Probation Officers, Prison Officers and Youth Justice Workers. Person Specification Passionate about helping children and young people achieve their full potential Excellent interpersonal skills and ability to communicate effectively Able to build confidence and motivation Approachable, and able to build robust and effective relationships with students Able to remain calm and resilient when placed in situations of stress or conflict High levels of empathy, caring, compassionate, and a good listener Motivated and enthusiastic, with a professional approach to work Able to commute to Crawley September start, trial days taking place to ensure the role and school is right for you Excellent on-site training, support and CPD is provided to ensure safeguarding of all students £102.96 per day, Mon-Fri, 08:30 to 15:30, PAYE, term time only You MUST have right to work in the UK in order to apply - no Visa sponsorship Apply now for or contact Maddy Thatcher at Academics Ltd - Aspiring Gang Prevention Youth Worker Candidates registering with Academics Ltd will need to have or apply for an Enhanced DBS and/or overseas police check where appropriate.

Your new company Hays Education are working in partnership with a growing education organisation to recruit a talented and creative Digital Marketing & Communications Officer. This is an exciting opportunity for a marketing professional who enjoys content creation, social media management and delivering engaging digital campaigns that make a real impact. Key Responsibilities: Create engaging content for websites, social media, newsletters and marketing campaigns Manage and develop social media channels, driving engagement and brand awareness Maintain and update websites, ensuring content remains fresh, accessible and SEO-friendly Support pupil recruitment, admissions campaigns and promotional events Design digital and print marketing materials using Canva, Adobe Creative Suite or similar tools Track campaign performance using analytics and make data-driven recommendations Capture photo and video content at events and school activities Work closely with stakeholders to promote achievements, events and community engagement initiatives What We're Looking For: Experience within marketing, communications or digital media Strong copywriting and content creation skills Experience managing social media accounts and website content Knowledge of SEO, Google Analytics and digital marketing best practices Proficiency with Canva, Adobe Creative Suite or similar design platforms Highly organised with excellent attention to detail and the ability to manage multiple projects simultaneously Full UK driving licence and willingness to travel between sites when requiredThis role would suit an ambitious marketing professional looking to join a supportive organisation where creativity, innovation and collaboration are encouraged. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Communications and Engagement The Diocese of Winchester is seeking an exceptional communications leader to help shape how we tell the story of God's work across our Diocese. This is a strategic senior leadership role, responsible for leading our Communications & Engagement Team and developing a clear, engaging and effective communications strategy that supports our mission, vision and priorities. Serving a population of over 1.2 million people across more than 230 parishes, the Diocese of Winchester is a diverse and vibrant community. This role offers a unique opportunity to influence how we communicate with clergy, parishes, schools, partners, media and the wider public, ensuring that people feel informed, connected and inspired by our shared mission. About the Communications and Engagement Team The Communications & Engagement Team supports the Diocese in sharing its vision, celebrating local stories, engaging stakeholders and managing communications across a wide range of activities. The team works collaboratively with colleagues across mission and ministry, safeguarding, schools, vocations, creation care and governance, ensuring that communications effectively support diocesan priorities and objectives. What you'll do Lead the development and delivery of the Diocese's communications and engagement strategy Shape and communicate key diocesan messages alongside senior leaders Build strong relationships with clergy, parish officers, Winchester Cathedral and external stakeholders Oversee media relations, press releases and crisis communications activity Lead communications campaigns around major church seasons, diocesan initiatives and strategic priorities Ensure the Diocese embraces best practice in digital communications, social media and emerging technologies, including AI Manage the Communications & Engagement Team, supporting and developing staff to achieve their full potential Build collaborative relationships with Church of England communications colleagues regionally and nationally What we're looking for Significant experience of developing and delivering communications and engagement strategies within a complex organisation Strong leadership and people management experience Excellent stakeholder engagement, media and influencing skills Experience of leading change and managing organisational risk Outstanding written and verbal communication skills Experience of budget management and strategic planning A collaborative and resilient approach, with the confidence to challenge constructively and build strong relationships A practising Christian who is committed to the mission and ministry of the Church and able to support the vision of the Diocese of Winchester CVs are not accepted. The closing date for applications is 12 noon on Friday 31st July 2026. Initial interviews for the role will take place on the 26th August 2026. If you are successful in the first interview, you will be invited to a second interview on the 7th September 2026. Both interviews will be held at the Diocesan Offices, Old Alresford Place SO24 9DH

At OFG we allow for greater work life balance and extra time to do the things you love outside work! Job Title: SEN Teacher Location: Higford School, Shifnal, Shropshire TF11 9ET Hours: 37.5 per week Monday to Friday 8:30am 4:00pm Salary: Up to £44,310.00 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: September 2026 UK applicants only no sponsorship available SEN Teacher Are you a teacher committed to improving the lives of pupils? About us Options Higford is a specialist school set within 28 acres of beautiful Shropshire countryside. We provide high-quality, holistic education for up to 80 autistic pupils who may also have severe learning disabilities and associated communication, sensory, emotional regulation and behavioural needs. Pupils are taught in small classes of approximately five, supported by high staffing levels. We provide a personalised curriculum for every pupil, based on their individual needs, interests, stage of development and EHCP outcomes. Our aim is to help pupils make meaningful progress academically and socially, while developing their communication, emotional regulation, independence and skills for life. Learning takes place both in the classroom and through practical experiences, enrichment activities and access to the wider community. The role We are looking for an enthusiastic and creative SEN Teacher to join our fantastic team at Options Higford. You will take an individualised approach to teaching, ensuring that each pupils personalised curriculum is delivered in a way that maximises their engagement, achievement and ability to progress. This is a fantastic opportunity for a teacher who enjoys working creatively and flexibly, focusing on the needs of each individual pupil. You will develop meaningful learning opportunities for students with a wide range of complex needs. Your work will be challenging and rewarding in equal measure. You will be joining a school with a strong safeguarding culture, where pupils are listened to, respected and involved in decisions wherever possible. When it comes to supporting our pupils, we never settle for second best. We are looking for a teacher who can deliver a range of subjects and who shares our vision of building incredible futures by empowering vulnerable young people to be happy, develop their independence and make their way in the world. Key responsibilities As an SEN Teacher, you will: Plan and deliver high-quality, creative and personalised learning across a range of subjects. Ensure that every pupil can access learning appropriate to their individual needs and stage of development. Use pupils interests, communication methods and sensory needs to develop engaging learning opportunities. Support pupils to make progress academically, socially and emotionally and in communication, regulation and independence. Monitor and assess pupils progress, putting appropriate interventions in place where pupils are underachieving. Work closely with teaching assistants, senior leaders, therapists, families and other professionals. Support the development of whole-school curriculum mapping and schemes of learning. Work with the Senior Leadership Team to ensure that a differentiated curriculum is delivered effectively across all school pathways. Support the development of appropriate teaching approaches, classroom strategies, behaviour support and specialist resources. Ensure consistency in teaching, learning, assessment and feedback. Contribute to the development of curriculum or subject areas according to your experience and areas of expertise. Maintain a development plan for any subject or curriculum area for which you hold responsibility. Keep up to date with developments in SEND practice and relevant curriculum areas. Share effective practice and deliver training to support the professional development of colleagues. Liaise with other Outcomes First Group schools to support curriculum development. Work with the examinations officer, where appropriate, to ensure accurate entries for relevant qualifications. Maintain consistently high expectations for pupils learning, wellbeing and behaviour. Promote a strong safeguarding culture in which pupils feel safe, respected and heard. Who we are looking for Previous experience of working within an SEN or autism setting would be desirable. However, excellent teaching skills, the right motivation, strong personal qualities and a high level of resilience are equally important. Many of our pupils have severe learning disabilities and are working developmentally within the Early Years Foundation Stage. Experience of EYFS, sensory learning, communication-focused teaching or supporting pupils with complex needs would therefore be particularly beneficial. You will be calm, engaging, resilient and reflective, with an innovative teaching style and a genuine commitment to helping every pupil reach their potential. Essential requirements Qualified Teacher Status or an equivalent recognised teaching qualification. Degree-level education or an equivalent professional qualification. A strong commitment to safeguarding and promoting pupils welfare. Excellent communication and teamwork skills. The ability to develop positive relationships with pupils who have complex needs. A calm, consistent and resilient approach. A full UK driving licence. At Options Higford, you will have the opportunity to teach differently, focus on the individual pupil and make a genuine difference every day. About Us Options Higford is a specialist school set in 28 acres of beautiful Shropshire countryside. We provide a high quality, holistic education for up to 60 autistic students who also have associated behavioural needs. Class groups have five students in with at least 1:1 staffing. We provide personalised curriculums for each student based on their individual needs and aim to support them to make progress academically, socially, with skills for life, regulating their emotions and accessing the community. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a Great Place to Work for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference.We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions Your Wellbeing Matters mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. JBRP1_UKTJ

At OFG we allow for greater work life balance and extra time to do the things you love outside work! Job Title: SEN Teacher Location: Higford School, Shifnal, Shropshire TF11 9ET Hours: 37.5 per week Monday to Friday 8:30am - 4:00pm Salary: Up to £44,310.00 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: September 2026 UK applicants only - no sponsorship available SEN Teacher Are you a teacher committed to improving the lives of pupils? About us Options Higford is a specialist school set within 28 acres of beautiful Shropshire countryside. We provide high-quality, holistic education for up to 80 autistic pupils who may also have severe learning disabilities and associated communication, sensory, emotional regulation and behavioural needs. Pupils are taught in small classes of approximately five, supported by high staffing levels. We provide a personalised curriculum for every pupil, based on their individual needs, interests, stage of development and EHCP outcomes. Our aim is to help pupils make meaningful progress academically and socially, while developing their communication, emotional regulation, independence and skills for life. Learning takes place both in the classroom and through practical experiences, enrichment activities and access to the wider community. The role We are looking for an enthusiastic and creative SEN Teacher to join our fantastic team at Options Higford. You will take an individualised approach to teaching, ensuring that each pupil's personalised curriculum is delivered in a way that maximises their engagement, achievement and ability to progress. This is a fantastic opportunity for a teacher who enjoys working creatively and flexibly, focusing on the needs of each individual pupil. You will develop meaningful learning opportunities for students with a wide range of complex needs. Your work will be challenging and rewarding in equal measure. You will be joining a school with a strong safeguarding culture, where pupils are listened to, respected and involved in decisions wherever possible. When it comes to supporting our pupils, we never settle for second best. We are looking for a teacher who can deliver a range of subjects and who shares our vision of building incredible futures by empowering vulnerable young people to be happy, develop their independence and make their way in the world. Key responsibilities As an SEN Teacher, you will: Plan and deliver high-quality, creative and personalised learning across a range of subjects. Ensure that every pupil can access learning appropriate to their individual needs and stage of development. Use pupils' interests, communication methods and sensory needs to develop engaging learning opportunities. Support pupils to make progress academically, socially and emotionally and in communication, regulation and independence. Monitor and assess pupils' progress, putting appropriate interventions in place where pupils are underachieving. Work closely with teaching assistants, senior leaders, therapists, families and other professionals. Support the development of whole-school curriculum mapping and schemes of learning. Work with the Senior Leadership Team to ensure that a differentiated curriculum is delivered effectively across all school pathways. Support the development of appropriate teaching approaches, classroom strategies, behaviour support and specialist resources. Ensure consistency in teaching, learning, assessment and feedback. Contribute to the development of curriculum or subject areas according to your experience and areas of expertise. Maintain a development plan for any subject or curriculum area for which you hold responsibility. Keep up to date with developments in SEND practice and relevant curriculum areas. Share effective practice and deliver training to support the professional development of colleagues. Liaise with other Outcomes First Group schools to support curriculum development. Work with the examinations officer, where appropriate, to ensure accurate entries for relevant qualifications. Maintain consistently high expectations for pupils' learning, wellbeing and behaviour. Promote a strong safeguarding culture in which pupils feel safe, respected and heard. Who we are looking for Previous experience of working within an SEN or autism setting would be desirable. However, excellent teaching skills, the right motivation, strong personal qualities and a high level of resilience are equally important. Many of our pupils have severe learning disabilities and are working developmentally within the Early Years Foundation Stage. Experience of EYFS, sensory learning, communication-focused teaching or supporting pupils with complex needs would therefore be particularly beneficial. You will be calm, engaging, resilient and reflective, with an innovative teaching style and a genuine commitment to helping every pupil reach their potential. Essential requirements Qualified Teacher Status or an equivalent recognised teaching qualification. Degree-level education or an equivalent professional qualification. A strong commitment to safeguarding and promoting pupils' welfare. Excellent communication and teamwork skills. The ability to develop positive relationships with pupils who have complex needs. A calm, consistent and resilient approach. A full UK driving licence. At Options Higford, you will have the opportunity to teach differently, focus on the individual pupil and make a genuine difference every day. About Us Options Higford is a specialist school set in 28 acres of beautiful Shropshire countryside. We provide a high quality, holistic education for up to 60 autistic students who also have associated behavioural needs. Class groups have five students in with at least 1:1 staffing. We provide personalised curriculums for each student based on their individual needs and aim to support them to make progress academically, socially, with skills for life, regulating their emotions and accessing the community. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

About The Role Legacy giving sits at the heart of long term impact, and this role is about shaping how thousands of supporters choose to leave that lasting mark. As a Legacy Marketing Officer, you'll help design and deliver thoughtful, insight led supporter journeys that feel personal, meaningful and well timed, even at scale. From first interest through to long term engagement, your work will ensure supporters feel informed, valued and connected to the difference they can make. It's a role that blends creativity with structure, where strong ideas are brought to life through well planned campaigns that genuinely resonate. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You'll be working across a busy, collaborative fundraising environment where no two days look the same. A key part of your work will be turning strategy into action building campaigns, shaping messaging with agency partners, and making sure everything is delivered on time, on budget, and to a high standard. You'll use insight and performance data to understand what's working, what isn't, and where there's opportunity to improve, always looking to refine journeys so they perform better for supporters and for income growth. Just as importantly, you'll help ensure in-memory giving is handled with care, sensitivity and clarity, supporting some of the most important moments in a supporter's relationship with us. This is a role for someone who enjoys bringing order to complexity and building strong relationships across a wide range of stakeholders. You'll work closely with colleagues across legacy administration, data, fundraising teams and external partners to keep everything aligned and moving in the same direction. There's plenty of room to develop here too whether that's deepening your understanding of legacy marketing, strengthening your campaign delivery skills, or building confidence in using insight to shape decisions. If you're motivated by purposeful work, enjoy delivering campaigns that genuinely matter, and want to be part of a team building something long-term and meaningful, this is a space where you can make a real impact. Fundraising sits at the heart of The Royal British Legion's 10-year strategy, and we're investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK's most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We're investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You'll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same 'Officer' or 'Manager' title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, and engaged throughout the delivery of planned works. Key Responsibilities Arrange and follow up retrofit survey appointments, including no-access properties Build positive relationships with residents and local communities Communicate planned works clearly and effectively Manage customer enquiries, concerns, and complaints professionally Coordinate property access to support project delivery Resolve access issues and escalate concerns when required Maintain accurate records of resident interactions Support community engagement activities across the programme What We're Looking For Previous experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, or similar customer-facing role Strong communication, negotiation, and problem-solving skills Experience managing sensitive situations and difficult conversations Good IT skills, including Microsoft Office Ability to work independently and manage a busy workload Full UK Driving Licence Available to start immediately What's on Offer 12-week temporary contract Immediate start available Monday to Friday, 8:00am 4:30pm Opportunity to work on a high-profile retrofit programme Supportive team environment Meaningful role making a positive impact in local communities Location Based in Chester, supporting projects across Chester and Stoke. A full UK Driving Licence is essential due to travel requirements. If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Olivia at JBRP1_UKTJ