Chase and Holland Recruitment Ltd
Retford, Nottinghamshire
Quality Manager - Retford - £48,000 - £50,000 We're working with a growing manufacturing business to recruit a hands-on Quality Manager who will play a key role in developing quality standards, improving manufacturing processes and embedding quality into day-to-day production. Reporting directly to the Managing Director, this is a fantastic opportunity for someone ready to take the next step in their career. Rather than inheriting a mature quality function, you'll have the opportunity to shape and develop quality across the site, working closely alongside Production, Operations and Engineering to drive continuous improvement. This is a highly visible role where success will come from being on the shopfloor, solving problems, coaching teams and implementing practical improvements rather than managing from behind a desk. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Key Responsibilities: Drive quality improvements across manufacturing operations. Support production teams in resolving day-to-day quality issues. Develop practical quality standards, procedures and work instructions. Lead root cause investigations using practical problem-solving techniques. Reduce internal defects, waste and customer complaints. Build quality into manufacturing processes rather than relying on inspection. Maintain and improve the Quality Management System (ISO9001). Lead internal audits and support external audits. Monitor quality performance and identify improvement opportunities. Work closely with Production, Engineering and Operations to improve processes. Coach and support operators and supervisors on quality best practice. Manage supplier quality issues where required. Support Health & Safety activities across site. About You: We're looking for someone who enjoys being in the factory rather than behind a desk. You'll be a practical, hands-on quality professional who enjoys working closely with production teams, solving problems and driving continuous improvement. You may already be a Quality Manager, or perhaps you're an experienced Quality Engineer, Senior Quality Engineer or Quality Lead looking for your first management opportunity. Experience we're looking for: Strong manufacturing quality experience. ISO9001 knowledge and internal auditing experience. Practical root cause analysis and problem-solving skills. Experience improving manufacturing quality on the shopfloor. Ability to influence operators, supervisors and managers alike. Continuous Improvement mindset. Comfortable working within an SME manufacturing environment. Desirable: Experience with ISO14001 and ISO45001. IOSH or NEBOSH qualification (or willingness to work towards). Lean Manufacturing or Six Sigma exposure. Experience reducing defects, NCRs or scrap. If you are interested in finding out about this exciting Manufacturing Quality Manager opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Jul 10, 2026
Full time
Quality Manager - Retford - £48,000 - £50,000 We're working with a growing manufacturing business to recruit a hands-on Quality Manager who will play a key role in developing quality standards, improving manufacturing processes and embedding quality into day-to-day production. Reporting directly to the Managing Director, this is a fantastic opportunity for someone ready to take the next step in their career. Rather than inheriting a mature quality function, you'll have the opportunity to shape and develop quality across the site, working closely alongside Production, Operations and Engineering to drive continuous improvement. This is a highly visible role where success will come from being on the shopfloor, solving problems, coaching teams and implementing practical improvements rather than managing from behind a desk. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Key Responsibilities: Drive quality improvements across manufacturing operations. Support production teams in resolving day-to-day quality issues. Develop practical quality standards, procedures and work instructions. Lead root cause investigations using practical problem-solving techniques. Reduce internal defects, waste and customer complaints. Build quality into manufacturing processes rather than relying on inspection. Maintain and improve the Quality Management System (ISO9001). Lead internal audits and support external audits. Monitor quality performance and identify improvement opportunities. Work closely with Production, Engineering and Operations to improve processes. Coach and support operators and supervisors on quality best practice. Manage supplier quality issues where required. Support Health & Safety activities across site. About You: We're looking for someone who enjoys being in the factory rather than behind a desk. You'll be a practical, hands-on quality professional who enjoys working closely with production teams, solving problems and driving continuous improvement. You may already be a Quality Manager, or perhaps you're an experienced Quality Engineer, Senior Quality Engineer or Quality Lead looking for your first management opportunity. Experience we're looking for: Strong manufacturing quality experience. ISO9001 knowledge and internal auditing experience. Practical root cause analysis and problem-solving skills. Experience improving manufacturing quality on the shopfloor. Ability to influence operators, supervisors and managers alike. Continuous Improvement mindset. Comfortable working within an SME manufacturing environment. Desirable: Experience with ISO14001 and ISO45001. IOSH or NEBOSH qualification (or willingness to work towards). Lean Manufacturing or Six Sigma exposure. Experience reducing defects, NCRs or scrap. If you are interested in finding out about this exciting Manufacturing Quality Manager opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
IT Manager London (Hybrid - Minimum 2 Days per Week in the Office) £50,000-£65,000 per annum 3 Sector organisation Permanent Full-Time Morgan Hunt is delighted to be partnering with a leading third sector organisation to recruit a IT Manager . This is an exciting opportunity for an experienced digital professional to take ownership of the organisation's technology landscape in a truly standalone role, reporting directly to the Associate Director of Finance and Operations . The Opportunity As the IT Manager, you will act as the organisation's internal expert for digital systems, data management, and IT governance. Working closely with senior stakeholders and third-party providers, you will lead the development of digital capabilities, drive continuous improvement, and ensure systems remain secure, scalable, and aligned to organisational objectives. You'll play a key role in exploring and implementing emerging technologies, including Microsoft Copilot and AI-enabled tools , while strengthening the organisation's cyber security posture and ensuring best practice in data governance. Key Responsibilities Digital Systems & Data Leadership Lead the ongoing development and management of the organisation's digital systems and data infrastructure. Drive continuous improvement of data processes and governance frameworks to ensure accuracy, accessibility, and security. Own the governance, optimisation, and future development of the organisation's CRM platform, ensuring it evolves alongside business requirements. Deliver and refine the organisation's digital and data roadmap in line with wider strategic objectives. Review and implement future intranet, collaboration, and document management solutions. Work closely with stakeholders to understand requirements and deliver effective technology solutions. Review and approve technical designs produced by third-party suppliers and partners. Manage system permissions and access controls for sensitive information. Support the implementation and integration of AI-enabled tools and technologies across the organisation. Cyber Security & Risk Champion cyber security awareness across the organisation through training initiatives and phishing simulations. Lead and support Cyber Essentials Plus accreditation activities. Ensure the secure and responsible use of AI technologies, balancing innovation with appropriate governance and compliance. Assess and mitigate risks associated with AI solutions and third-party providers. Evaluate and manage wider IT risks and maintain robust disaster recovery arrangements. IT Operations & Supplier Management Act as the primary relationship manager for the outsourced Managed Service Provider (MSP), ensuring high levels of service delivery. Manage third-party suppliers, support contracts, and procurement activities. Lead periodic reviews and tender processes for outsourced IT services. Oversee IT assets across the organisation, including laptops, mobile devices, and conferencing equipment. Support the remote management and lifecycle management of end-user devices. Work alongside the Associate Director of Finance and Operations to manage the annual IT budget. About You Essential Skills & Experience Proven experience as a Digital Systems Manager, Digital and Data Manager, IT Manager, or similar role. Strong analytical and problem-solving skills. Experience designing, implementing, and managing business systems and data environments. Excellent understanding of data governance, system integration, and information management best practices. Knowledge of cyber security principles, including access controls, encryption, and secure data handling. Demonstrable experience using Microsoft Copilot and other emerging AI technologies to improve efficiency, automate processes, and enhance user experiences. Strong understanding of GDPR and wider data protection requirements. Experience working with SharePoint and complex data environments. Desirable Experience Experience with HubSpot , Monday , or similar business platforms. Knowledge of programming languages or software development methodologies. Experience managing outsourced IT providers and supplier relationships. Familiarity with Cyber Essentials Plus accreditation processes. Previous experience within the charity, membership, not-for-profit, or third sector environment. Why Apply? Salary of £50,000 to £65,000 per annum based on experience Hybrid working with a minimum of two days per week in the London office A rare standalone role with genuine ownership and influence The opportunity to shape an organisation's approach to digital transformation, AI adoption, and cyber security Benefits: Annual leave 25 days, Pension (employer contribution of 8-10%), Private Health Insurance, Plus other benefits. Apply today with your CV to find out more about this exciting opportunity. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Jul 10, 2026
Full time
IT Manager London (Hybrid - Minimum 2 Days per Week in the Office) £50,000-£65,000 per annum 3 Sector organisation Permanent Full-Time Morgan Hunt is delighted to be partnering with a leading third sector organisation to recruit a IT Manager . This is an exciting opportunity for an experienced digital professional to take ownership of the organisation's technology landscape in a truly standalone role, reporting directly to the Associate Director of Finance and Operations . The Opportunity As the IT Manager, you will act as the organisation's internal expert for digital systems, data management, and IT governance. Working closely with senior stakeholders and third-party providers, you will lead the development of digital capabilities, drive continuous improvement, and ensure systems remain secure, scalable, and aligned to organisational objectives. You'll play a key role in exploring and implementing emerging technologies, including Microsoft Copilot and AI-enabled tools , while strengthening the organisation's cyber security posture and ensuring best practice in data governance. Key Responsibilities Digital Systems & Data Leadership Lead the ongoing development and management of the organisation's digital systems and data infrastructure. Drive continuous improvement of data processes and governance frameworks to ensure accuracy, accessibility, and security. Own the governance, optimisation, and future development of the organisation's CRM platform, ensuring it evolves alongside business requirements. Deliver and refine the organisation's digital and data roadmap in line with wider strategic objectives. Review and implement future intranet, collaboration, and document management solutions. Work closely with stakeholders to understand requirements and deliver effective technology solutions. Review and approve technical designs produced by third-party suppliers and partners. Manage system permissions and access controls for sensitive information. Support the implementation and integration of AI-enabled tools and technologies across the organisation. Cyber Security & Risk Champion cyber security awareness across the organisation through training initiatives and phishing simulations. Lead and support Cyber Essentials Plus accreditation activities. Ensure the secure and responsible use of AI technologies, balancing innovation with appropriate governance and compliance. Assess and mitigate risks associated with AI solutions and third-party providers. Evaluate and manage wider IT risks and maintain robust disaster recovery arrangements. IT Operations & Supplier Management Act as the primary relationship manager for the outsourced Managed Service Provider (MSP), ensuring high levels of service delivery. Manage third-party suppliers, support contracts, and procurement activities. Lead periodic reviews and tender processes for outsourced IT services. Oversee IT assets across the organisation, including laptops, mobile devices, and conferencing equipment. Support the remote management and lifecycle management of end-user devices. Work alongside the Associate Director of Finance and Operations to manage the annual IT budget. About You Essential Skills & Experience Proven experience as a Digital Systems Manager, Digital and Data Manager, IT Manager, or similar role. Strong analytical and problem-solving skills. Experience designing, implementing, and managing business systems and data environments. Excellent understanding of data governance, system integration, and information management best practices. Knowledge of cyber security principles, including access controls, encryption, and secure data handling. Demonstrable experience using Microsoft Copilot and other emerging AI technologies to improve efficiency, automate processes, and enhance user experiences. Strong understanding of GDPR and wider data protection requirements. Experience working with SharePoint and complex data environments. Desirable Experience Experience with HubSpot , Monday , or similar business platforms. Knowledge of programming languages or software development methodologies. Experience managing outsourced IT providers and supplier relationships. Familiarity with Cyber Essentials Plus accreditation processes. Previous experience within the charity, membership, not-for-profit, or third sector environment. Why Apply? Salary of £50,000 to £65,000 per annum based on experience Hybrid working with a minimum of two days per week in the London office A rare standalone role with genuine ownership and influence The opportunity to shape an organisation's approach to digital transformation, AI adoption, and cyber security Benefits: Annual leave 25 days, Pension (employer contribution of 8-10%), Private Health Insurance, Plus other benefits. Apply today with your CV to find out more about this exciting opportunity. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
A exciting permanent opportunity for a full time Sales Ledger Manager role based in South Manchester with flexible hours and hybrid working Client Details Working for a well established and highly successful organisation with a dynamic and welcoming culture. Description Team Leadership & Development: Supervise, train, and mentor the Sales Ledger team. This includes setting performance targets, conducting appraisals, and managing staff workloads Invoicing & Processing: Raising accurate client invoices, verifying VAT details, and ensuring compliance with company billing policies and HMRC tax regulations. Cash Allocation & Reconciliation: Processing incoming payments, matching receipts to unpaid invoices, and performing regular multi-currency bank reconciliations. Debt Management: Chasing overdue accounts, setting up payment plans, assessing credit risks, and minimising bad debts while preserving client relationships. Reporting & Analytics: Generating aged debtor report monitoring cash forecasts, and providing month-end/year-end revenue adjustments (e.g., deferred income) to senior finance leaders. Query Resolution: Acting as the escalation point for complex internal and external billing disputes to ensure a seamless experience for both clients and internal departments. System & Process Improvement: Reviewing procedures and driving automation using accounting software Profile A successful professional should have: Strong knowledge of sales ledger processes and financial operations Experience managing a SL team Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment. Excellent problem-solving skills and attention to detail. Proficiency in financial systems and software. Strong communication and collaboration skills to liaise with internal and external stakeholders. Job Offer Paying circa £65,000Hybrid working (two days at home)Bonus Flexible hoursPrivate medical25 days annual leaveGenerous pension contribution Apply now to join a thriving organisation.
Jul 10, 2026
Full time
A exciting permanent opportunity for a full time Sales Ledger Manager role based in South Manchester with flexible hours and hybrid working Client Details Working for a well established and highly successful organisation with a dynamic and welcoming culture. Description Team Leadership & Development: Supervise, train, and mentor the Sales Ledger team. This includes setting performance targets, conducting appraisals, and managing staff workloads Invoicing & Processing: Raising accurate client invoices, verifying VAT details, and ensuring compliance with company billing policies and HMRC tax regulations. Cash Allocation & Reconciliation: Processing incoming payments, matching receipts to unpaid invoices, and performing regular multi-currency bank reconciliations. Debt Management: Chasing overdue accounts, setting up payment plans, assessing credit risks, and minimising bad debts while preserving client relationships. Reporting & Analytics: Generating aged debtor report monitoring cash forecasts, and providing month-end/year-end revenue adjustments (e.g., deferred income) to senior finance leaders. Query Resolution: Acting as the escalation point for complex internal and external billing disputes to ensure a seamless experience for both clients and internal departments. System & Process Improvement: Reviewing procedures and driving automation using accounting software Profile A successful professional should have: Strong knowledge of sales ledger processes and financial operations Experience managing a SL team Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment. Excellent problem-solving skills and attention to detail. Proficiency in financial systems and software. Strong communication and collaboration skills to liaise with internal and external stakeholders. Job Offer Paying circa £65,000Hybrid working (two days at home)Bonus Flexible hoursPrivate medical25 days annual leaveGenerous pension contribution Apply now to join a thriving organisation.
West Midlands & Worcestershire Perm Hub
Solihull, West Midlands
Finance Manager Location: Shirley, Solihull Job Type: Permanent, Full-Time - Office Based Hours: 9am to 5pm, Monday to Friday Salary: £40,000 - £50,000Pertemps are recruiting on behalf of a growing and ambitious business based in Shirley, Solihull, who are looking to appoint an experienced and hands-on Finance Manager to lead their finance function and support the wider leadership team.This is an excellent opportunity for a commercially minded finance professional who enjoys working within a fast-paced environment and wants to play a key role in the continued growth of the business. Reporting directly into the CEO and senior leadership team, the successful candidate will oversee the day-to-day finance operation, manage a small office-based team, and contribute towards strategic financial planning, process improvements, and cost-saving initiatives.The role requires a strong operational approach alongside the ability to provide meaningful financial insight to support business decisions. Key Responsibilities Oversee the day-to-day running of the finance department Manage daily bank processing and reconciliations, including invoice discounting schedules Produce weekly and monthly sales invoicing using Sage 50 and Timegate systems Oversee purchase ledger processing and credit control activities Complete monthly payroll reconciliations Lead, mentor and develop a small finance team Drive cashflow management and maximise available working capital Support the production of annual financial statements and year-end processes Provide information and support for external auditors Identify and implement process improvements and cost-saving opportunities Work closely with the CEO and wider leadership team to support business growth and operational efficiency Candidate Requirements ACCA or CIMA qualified accountant Previous experience within a Finance Manager position Strong working knowledge of Sage 50 is essential Experience managing invoice discounting facilities is essential Advanced Excel skills Previous experience working within a fast-paced and growing business Strong leadership and people management skills Commercially aware with the confidence to challenge processes and drive improvements Excellent communication skills with the ability to work across all levels of the business Hands-on and proactive approach to finance operations Benefits 21 days holiday plus Bank Holidays Additional holiday entitlement with length of service (up to 25 days) Company-funded gym membership following probation Contributory pension scheme Free on-site parking with EV charging access This is a fantastic opportunity to join a forward-thinking business where you can make a genuine impact and play a key role in shaping the future of the finance function.
Jul 10, 2026
Full time
Finance Manager Location: Shirley, Solihull Job Type: Permanent, Full-Time - Office Based Hours: 9am to 5pm, Monday to Friday Salary: £40,000 - £50,000Pertemps are recruiting on behalf of a growing and ambitious business based in Shirley, Solihull, who are looking to appoint an experienced and hands-on Finance Manager to lead their finance function and support the wider leadership team.This is an excellent opportunity for a commercially minded finance professional who enjoys working within a fast-paced environment and wants to play a key role in the continued growth of the business. Reporting directly into the CEO and senior leadership team, the successful candidate will oversee the day-to-day finance operation, manage a small office-based team, and contribute towards strategic financial planning, process improvements, and cost-saving initiatives.The role requires a strong operational approach alongside the ability to provide meaningful financial insight to support business decisions. Key Responsibilities Oversee the day-to-day running of the finance department Manage daily bank processing and reconciliations, including invoice discounting schedules Produce weekly and monthly sales invoicing using Sage 50 and Timegate systems Oversee purchase ledger processing and credit control activities Complete monthly payroll reconciliations Lead, mentor and develop a small finance team Drive cashflow management and maximise available working capital Support the production of annual financial statements and year-end processes Provide information and support for external auditors Identify and implement process improvements and cost-saving opportunities Work closely with the CEO and wider leadership team to support business growth and operational efficiency Candidate Requirements ACCA or CIMA qualified accountant Previous experience within a Finance Manager position Strong working knowledge of Sage 50 is essential Experience managing invoice discounting facilities is essential Advanced Excel skills Previous experience working within a fast-paced and growing business Strong leadership and people management skills Commercially aware with the confidence to challenge processes and drive improvements Excellent communication skills with the ability to work across all levels of the business Hands-on and proactive approach to finance operations Benefits 21 days holiday plus Bank Holidays Additional holiday entitlement with length of service (up to 25 days) Company-funded gym membership following probation Contributory pension scheme Free on-site parking with EV charging access This is a fantastic opportunity to join a forward-thinking business where you can make a genuine impact and play a key role in shaping the future of the finance function.
Our client is a growing privately owned operation with a diverse portfolio of businesses and investments. They seek to hire a Finance manager to be part of a small head office team who will be responsible for providing financial insight and operational finance support to the CFO. This role focuses on maintaining strong financial control, supporting business performance, and ensuring compliance across all enterprises. The role also includes business partnering with key stakeholders to support decision-making. Core Responsibilities: Prepare monthly and quarterly management accounts and financial reports. Monitor and manage cash flow, including maintaining a rolling 13-week forecast. Oversee cost control and identify efficiency opportunities. Ensure accuracy of financial records and accounting transactions. Provide finance support to stakeholders across operations, HR, and sales. Manage payroll processes and ensure compliance with PAYE and pension requirements. Deliver monthly management accounts Support achievement of revenue and EBITDA targets. Complete financial reviews with stakeholders Deliver draft annual accounts by agreed deadlines. Maintain and update a 13-week rolling cash flow weekly. Implement credit control measures including automated reminders and credit limits. Improve reporting packs with KPI tracking and automation. Deliver quarterly departmental financial reviews. Support development of team members. Ensure all statutory filings are completed on time. Maintain zero compliance breaches. Manage internal budgetary controls. Complete quarterly risk register reviews. A salary of £45,000-£50,000 plus benefits.
Jul 10, 2026
Full time
Our client is a growing privately owned operation with a diverse portfolio of businesses and investments. They seek to hire a Finance manager to be part of a small head office team who will be responsible for providing financial insight and operational finance support to the CFO. This role focuses on maintaining strong financial control, supporting business performance, and ensuring compliance across all enterprises. The role also includes business partnering with key stakeholders to support decision-making. Core Responsibilities: Prepare monthly and quarterly management accounts and financial reports. Monitor and manage cash flow, including maintaining a rolling 13-week forecast. Oversee cost control and identify efficiency opportunities. Ensure accuracy of financial records and accounting transactions. Provide finance support to stakeholders across operations, HR, and sales. Manage payroll processes and ensure compliance with PAYE and pension requirements. Deliver monthly management accounts Support achievement of revenue and EBITDA targets. Complete financial reviews with stakeholders Deliver draft annual accounts by agreed deadlines. Maintain and update a 13-week rolling cash flow weekly. Implement credit control measures including automated reminders and credit limits. Improve reporting packs with KPI tracking and automation. Deliver quarterly departmental financial reviews. Support development of team members. Ensure all statutory filings are completed on time. Maintain zero compliance breaches. Manage internal budgetary controls. Complete quarterly risk register reviews. A salary of £45,000-£50,000 plus benefits.
Role Overview: Join the Buzz at Busy Bees Nursery in West End, Surrey! With space to welcome up to 110 little learners , this state-of-the-art setting is designed to spark curiosity, encourage creativity, and nurture young minds. Why Join Busy Bees? Competitive salary- £35,089.60 Ongoing professional development & career progression - Grow with us! Birthday off - Because YOU deserve a celebration! 50% childcare discount - Supporting your family while you support others Up to 28 days holiday - Plus bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub Cycle to Work scheme - A healthy commute for a happier you! Pension & financial perks - Easy access to workplace pension through Cushon & Salary Finance support Travel opportunities - Learn from childcare professionals around the world Enhanced family leave & return-to-work bonus - Because balance matters Employee Assistance Programme & Mental Health First Aiders - Supporting your wellbeing PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognizing our valued team members, and a Grow with Us area packed with development opportunities and training Role Responsibilities: What You'll Do As An Assistant Manager Support the Centre Director in overseeing daily operations and maintaining educational standards Develop & deliver an engaging, high-quality curriculum tailored to children's needs Ensure compliance with regulatory requirements and maintain health & safety standards Provide leadership & mentorship to staff, ensuring a cohesive and motivated team Enhance customer satisfaction by delivering exceptional service and promoting a positive nursery experience for families Assist with administrative tasks , including scheduling, payroll, and recruitment Manage operational records and support financial planning to ensure sustainability Required Qualifications: Ideal Assistant Manager Candidate Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team Passionate about fostering children's development and creating positive relationships with families This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Jul 10, 2026
Full time
Role Overview: Join the Buzz at Busy Bees Nursery in West End, Surrey! With space to welcome up to 110 little learners , this state-of-the-art setting is designed to spark curiosity, encourage creativity, and nurture young minds. Why Join Busy Bees? Competitive salary- £35,089.60 Ongoing professional development & career progression - Grow with us! Birthday off - Because YOU deserve a celebration! 50% childcare discount - Supporting your family while you support others Up to 28 days holiday - Plus bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub Cycle to Work scheme - A healthy commute for a happier you! Pension & financial perks - Easy access to workplace pension through Cushon & Salary Finance support Travel opportunities - Learn from childcare professionals around the world Enhanced family leave & return-to-work bonus - Because balance matters Employee Assistance Programme & Mental Health First Aiders - Supporting your wellbeing PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognizing our valued team members, and a Grow with Us area packed with development opportunities and training Role Responsibilities: What You'll Do As An Assistant Manager Support the Centre Director in overseeing daily operations and maintaining educational standards Develop & deliver an engaging, high-quality curriculum tailored to children's needs Ensure compliance with regulatory requirements and maintain health & safety standards Provide leadership & mentorship to staff, ensuring a cohesive and motivated team Enhance customer satisfaction by delivering exceptional service and promoting a positive nursery experience for families Assist with administrative tasks , including scheduling, payroll, and recruitment Manage operational records and support financial planning to ensure sustainability Required Qualifications: Ideal Assistant Manager Candidate Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team Passionate about fostering children's development and creating positive relationships with families This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Individual Giving Officer Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work Term: Six-month FTC, with possibility of extension Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. Salary: £29-31K dependent on experience How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role. Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August. King's College Hospital Charity King's College Hospital Charity aims to improve the experience of patients, family and friends at King's. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It's important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. Our Values We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King's College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity. The Role Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. Key Tasks Help to co-ordinate our match funded Christmas Campaign Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell Being proactive in writing up process documents and maintaining documents for Individual Giving Team Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses To support the Head of Supporter Engagement with the development of a legacy marketing programme Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations Send out stewardship materials to supporters from the office Support the C&E Manager with fundraising event and donor stewardship as required Work with the Communications Team to develop internal messaging for the Charity and King's College Hospital NHS Foundation Trust Work with the Finance Team to process invoices and ensure activities are properly coded Charity systems & compliance responsibilities As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements You have a general duty of care for the health safety and well-being of yourself, work colleagues' visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records You are responsible for complying with the Charity's policies and procedures You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff Other It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. Skills & Experience Excellent organisational skills and attention to detail (Essential) Excellent written communication skills (Essential) Competent in Microsoft Office suite, particularly Word and Excel (Essential) Ability to prioritise work and be proactive when working on multiple campaigns (Essential) Excellent relationship building and interpersonal skills (Essential) Experience in one or more of the areas of fundraising listed (Desirable) Prior experience of stewarding donors and handling enquiries/complaints (Desirable) Experience of working with third-party agencies to deliver fundraising activities (Desirable) Previous experience using a Customer Relationship Management (CRM) Database (Desirable)
Jul 10, 2026
Full time
Individual Giving Officer Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work Term: Six-month FTC, with possibility of extension Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. Salary: £29-31K dependent on experience How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role. Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August. King's College Hospital Charity King's College Hospital Charity aims to improve the experience of patients, family and friends at King's. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It's important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. Our Values We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King's College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity. The Role Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. Key Tasks Help to co-ordinate our match funded Christmas Campaign Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell Being proactive in writing up process documents and maintaining documents for Individual Giving Team Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses To support the Head of Supporter Engagement with the development of a legacy marketing programme Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations Send out stewardship materials to supporters from the office Support the C&E Manager with fundraising event and donor stewardship as required Work with the Communications Team to develop internal messaging for the Charity and King's College Hospital NHS Foundation Trust Work with the Finance Team to process invoices and ensure activities are properly coded Charity systems & compliance responsibilities As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements You have a general duty of care for the health safety and well-being of yourself, work colleagues' visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records You are responsible for complying with the Charity's policies and procedures You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff Other It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. Skills & Experience Excellent organisational skills and attention to detail (Essential) Excellent written communication skills (Essential) Competent in Microsoft Office suite, particularly Word and Excel (Essential) Ability to prioritise work and be proactive when working on multiple campaigns (Essential) Excellent relationship building and interpersonal skills (Essential) Experience in one or more of the areas of fundraising listed (Desirable) Prior experience of stewarding donors and handling enquiries/complaints (Desirable) Experience of working with third-party agencies to deliver fundraising activities (Desirable) Previous experience using a Customer Relationship Management (CRM) Database (Desirable)
Service Management Support - Royal Wootton Basset, Swindon Position Details: Contract Type: Temporary to Permanent Hourly Rate: 12.78 per hour Working Pattern: Full Time, Monday to Friday, 08:00 - 16:30 About the Role We are looking for an organised and customer-focused Operations to join our team. This is an excellent opportunity for someone who has a few years of experience in an office-based environment and is looking to develop their career further. The ideal candidate will have strong administrative skills, excellent attention to detail, and confidence using Microsoft Office applications, particularly Word and Excel. You will play a key role in supporting operational processes, maintaining excellent customer service standards, and helping to improve the efficiency of our day-to-day activities. Key Responsibilities Administration & Operational Support Provide administrative support to ensure the smooth running of daily operations. Prepare reports, presentation packs, and customer documentation using Microsoft Word, Excel, and PowerPoint. Maintain accurate records, data, and operational information. Support managers in identifying process improvements and efficiencies. Assist with coordinating projects, testing activities, and operational changes. Monitor business processes and escalate any risks, issues, or opportunities to the appropriate management team. Support the implementation of new systems, processes, and automation initiatives where appropriate. Customer Service & Client Support Deliver a professional and responsive service to both internal and external customers. Attend customer meetings and project sessions to understand and support client requirements. Build positive working relationships with clients and colleagues across different teams. Conduct site tours and prepare presentation materials for visitors and customers. Investigate customer queries, complaints, and service issues, ensuring they are resolved effectively and professionally. Ensure all client requirements and service standards are clearly understood and consistently met. Communicate updates and information clearly to customers and stakeholders. Process Improvement Work closely with Operational Managers, Supervisors, Finance Teams, and Account Managers to identify opportunities for improvement. Support continuous improvement activities aimed at increasing efficiency and reducing costs. Help review existing processes and recommend practical improvements. Assist in monitoring service performance and supporting the delivery of agreed service levels (SLAs). Systems & Compliance Escalate IT or application issues that could affect service delivery. Ensure company policies, procedures, and best practices are followed at all times. Support compliance with operational and customer requirements. Assist with risk management activities and ensure issues are identified and addressed promptly. About You Essential Skills & Experience 2-5 years of experience in an administrative, customer service, operations, or office support role. Strong organisational and time management skills. Excellent customer service and communication skills. High level of attention to detail and accuracy. Confident user of Microsoft Office, particularly: Microsoft Word Microsoft Excel Microsoft PowerPoint Outlook Experience working in a busy office environment. Ability to prioritise tasks and manage multiple responsibilities. Professional, proactive, and positive approach to work. Desirable Experience supporting operational or service delivery teams. Experience dealing with customer complaints or service queries. Knowledge of process improvement or continuous improvement activities. Experience working with service level agreements (SLAs). How to Apply: If you're excited about joining our team and making a difference in the recruitment industry, we want to hear from you! Please submit your up to date CV with no gaps and a brief cover letter highlighting your relevant experience. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 10, 2026
Seasonal
Service Management Support - Royal Wootton Basset, Swindon Position Details: Contract Type: Temporary to Permanent Hourly Rate: 12.78 per hour Working Pattern: Full Time, Monday to Friday, 08:00 - 16:30 About the Role We are looking for an organised and customer-focused Operations to join our team. This is an excellent opportunity for someone who has a few years of experience in an office-based environment and is looking to develop their career further. The ideal candidate will have strong administrative skills, excellent attention to detail, and confidence using Microsoft Office applications, particularly Word and Excel. You will play a key role in supporting operational processes, maintaining excellent customer service standards, and helping to improve the efficiency of our day-to-day activities. Key Responsibilities Administration & Operational Support Provide administrative support to ensure the smooth running of daily operations. Prepare reports, presentation packs, and customer documentation using Microsoft Word, Excel, and PowerPoint. Maintain accurate records, data, and operational information. Support managers in identifying process improvements and efficiencies. Assist with coordinating projects, testing activities, and operational changes. Monitor business processes and escalate any risks, issues, or opportunities to the appropriate management team. Support the implementation of new systems, processes, and automation initiatives where appropriate. Customer Service & Client Support Deliver a professional and responsive service to both internal and external customers. Attend customer meetings and project sessions to understand and support client requirements. Build positive working relationships with clients and colleagues across different teams. Conduct site tours and prepare presentation materials for visitors and customers. Investigate customer queries, complaints, and service issues, ensuring they are resolved effectively and professionally. Ensure all client requirements and service standards are clearly understood and consistently met. Communicate updates and information clearly to customers and stakeholders. Process Improvement Work closely with Operational Managers, Supervisors, Finance Teams, and Account Managers to identify opportunities for improvement. Support continuous improvement activities aimed at increasing efficiency and reducing costs. Help review existing processes and recommend practical improvements. Assist in monitoring service performance and supporting the delivery of agreed service levels (SLAs). Systems & Compliance Escalate IT or application issues that could affect service delivery. Ensure company policies, procedures, and best practices are followed at all times. Support compliance with operational and customer requirements. Assist with risk management activities and ensure issues are identified and addressed promptly. About You Essential Skills & Experience 2-5 years of experience in an administrative, customer service, operations, or office support role. Strong organisational and time management skills. Excellent customer service and communication skills. High level of attention to detail and accuracy. Confident user of Microsoft Office, particularly: Microsoft Word Microsoft Excel Microsoft PowerPoint Outlook Experience working in a busy office environment. Ability to prioritise tasks and manage multiple responsibilities. Professional, proactive, and positive approach to work. Desirable Experience supporting operational or service delivery teams. Experience dealing with customer complaints or service queries. Knowledge of process improvement or continuous improvement activities. Experience working with service level agreements (SLAs). How to Apply: If you're excited about joining our team and making a difference in the recruitment industry, we want to hear from you! Please submit your up to date CV with no gaps and a brief cover letter highlighting your relevant experience. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An exciting opportunity has arisen for an experienced Finance Operations Manager to join a leading international financial services organisation. This role is ideal for a qualified accountant with a strong background in insurance finance operations. You'll lead multiple Finance Operations teams, overseeing Treasury, Accounts Payable, Cash Management and Credit Control, while driving operational exc click apply for full job details
Jul 10, 2026
Full time
An exciting opportunity has arisen for an experienced Finance Operations Manager to join a leading international financial services organisation. This role is ideal for a qualified accountant with a strong background in insurance finance operations. You'll lead multiple Finance Operations teams, overseeing Treasury, Accounts Payable, Cash Management and Credit Control, while driving operational exc click apply for full job details
An exciting opportunity has arisen for an HR Officer to join a school, supporting the delivery of a proactive, effective and compliant HR service. This role plays a key part in supporting the full employee lifecycle, safeguarding compliance and day-to-day HR operations within an education setting. Key Responsibilities: Provide day-to-day HR support and advice to managers and staff across the Trust Support the full employee lifecycle including onboarding, offboarding, recruitment and probation processes Manage and maintain accurate employee records, personnel files and HR systems, ensuring compliance with GDPR and employment legislation Complete safeguarding and pre-employment checks including Enhanced DBS, references, right to work and qualification checks Maintain and ensure compliance of the Single Central Register (SCR) Support absence management processes, ensuring records are tracked and updated accurately Assist with HR administration relating to contractual changes, maternity/paternity documentation, pay review letters and amendments to contracts Support recruitment activity including advertising, pre-employment screening and safer recruitment processes Liaise with payroll to ensure accurate monthly payroll data is provided Act as a first point of contact for HR queries, responding in a professional, confidential and timely manner Support line managers with HR processes including return to work meetings, investigations and disciplinary processes where required Assist with HR reporting, workforce data, School Workforce Census and Gender Pay Gap reporting Contribute to continuous improvement of HR processes, systems and policies Work collaboratively with central services including Finance, Payroll and MIS Escalate business-critical or safeguarding concerns to senior management as appropriate Ideal Candidate Profile: Previous experience in an HR Officer / HR Administrator / HR Advisor role Strong understanding of operational HR processes and employee lifecycle administration Experience within an education or academy trust environment (desirable) CIPD qualified or equivalent HR experience Strong knowledge of employment law and HR best practice Experience of managing HR data, systems and confidential records High level of attention to detail with a forensic eye for accuracy Confident communicator, able to deal effectively with a range of stakeholders Highly organised with the ability to prioritise a busy workload Proactive, adaptable and able to work under pressure to meet deadlines Understanding of safeguarding requirements within education Location: East London Working Pattern: On-site, 35 hours per week Contract: 1 year FTC - maternity cover Start Date: ASAP Salary: £38,000 - £39,000 per annum
Jul 10, 2026
Contractor
An exciting opportunity has arisen for an HR Officer to join a school, supporting the delivery of a proactive, effective and compliant HR service. This role plays a key part in supporting the full employee lifecycle, safeguarding compliance and day-to-day HR operations within an education setting. Key Responsibilities: Provide day-to-day HR support and advice to managers and staff across the Trust Support the full employee lifecycle including onboarding, offboarding, recruitment and probation processes Manage and maintain accurate employee records, personnel files and HR systems, ensuring compliance with GDPR and employment legislation Complete safeguarding and pre-employment checks including Enhanced DBS, references, right to work and qualification checks Maintain and ensure compliance of the Single Central Register (SCR) Support absence management processes, ensuring records are tracked and updated accurately Assist with HR administration relating to contractual changes, maternity/paternity documentation, pay review letters and amendments to contracts Support recruitment activity including advertising, pre-employment screening and safer recruitment processes Liaise with payroll to ensure accurate monthly payroll data is provided Act as a first point of contact for HR queries, responding in a professional, confidential and timely manner Support line managers with HR processes including return to work meetings, investigations and disciplinary processes where required Assist with HR reporting, workforce data, School Workforce Census and Gender Pay Gap reporting Contribute to continuous improvement of HR processes, systems and policies Work collaboratively with central services including Finance, Payroll and MIS Escalate business-critical or safeguarding concerns to senior management as appropriate Ideal Candidate Profile: Previous experience in an HR Officer / HR Administrator / HR Advisor role Strong understanding of operational HR processes and employee lifecycle administration Experience within an education or academy trust environment (desirable) CIPD qualified or equivalent HR experience Strong knowledge of employment law and HR best practice Experience of managing HR data, systems and confidential records High level of attention to detail with a forensic eye for accuracy Confident communicator, able to deal effectively with a range of stakeholders Highly organised with the ability to prioritise a busy workload Proactive, adaptable and able to work under pressure to meet deadlines Understanding of safeguarding requirements within education Location: East London Working Pattern: On-site, 35 hours per week Contract: 1 year FTC - maternity cover Start Date: ASAP Salary: £38,000 - £39,000 per annum
Overview Talent Acquisition would like to support you in attracting the best candidates for your vacancy. For further information around next steps following your submission of this Job Requisition, please refer to the Hiring Manager Toolkit which can be found on Oneplace. Salary: £76,800.00 - £123,000.00 Contract type: Permanent Working pattern: Hybrid - a mixture between the London head office and home, balanced with business needs. Key Responsibilities Define the 3-5 year digital and omnichannel growth strategy for mapping out "where to play / how to win" frameworks across conversion, customer lifetime value, marketplaces, and category expansion. Identify and prioritise large incremental growth opportunities by analysing macro retail trends, performance data (revenue, profit, traffic, AOV), and structural shifts such as AI driven discovery and social commerce. Build robust business cases and commercial frameworks with clear ROI, payback, and risk assessments, partnering closely with Finance to align growth levers to planning cycles and targets. Lead high impact strategic programmes and incubation, acting as an internal "venture lead" to define MVPs, success metrics, and scaling plans for new digital propositions and AI driven customer experiences. Produce ExCo ready narratives and strategic choices that simplify complex ideas into clear decisions, framing trade offs and risks with clarity for executive leadership. Drive cross functional collaboration across Digital Trading, Commercial, Customer/CRM, Product & Technology, Supply Chain, and Retail teams to ensure growth strategies translate into delivery roadmaps. Essential Skills & Experience 7-12 years in strategy, consulting, or digital commerce roles, with a proven track record of defining and delivering growth strategies in omnichannel retail. Advanced analytical capability and strong commercial acumen, with comfort handling data, financial modelling, ambiguity, and directly linking strategy to P&L impact. Executive level communication and storytelling, with specific experience developing board level strategy materials and framing complex choices clearly. Strategic clarity and intellect, demonstrating the ability to grasp new growth opportunities at pace and simplify complexity into actionable direction. Influence and stakeholder management, with the confidence to challenge, align, and collaborate with senior leadership across multiple business units. A strong bias for action and external curiosity, constantly scanning for market trends, competitor benchmarks and structural industry disruptions. Desirable Skills & Experience Top tier professional background from a leading retailer or consultancy such as McKinsey or Bain. Deep digital commerce expertise, including a strong understanding of digital platforms, e commerce trading, SEO, performance marketing economics, personalization, and CRM strategy. Future focused retail knowledge, spanning marketplaces, direct to consumer models, store operations, and the ongoing impact of AI/LLM on digital commerce. Proposition launch experience, with a background in successfully launching brand new digital services, memberships, or curated business models from concept to execution. Closing Date: July 17, 2026
Jul 10, 2026
Full time
Overview Talent Acquisition would like to support you in attracting the best candidates for your vacancy. For further information around next steps following your submission of this Job Requisition, please refer to the Hiring Manager Toolkit which can be found on Oneplace. Salary: £76,800.00 - £123,000.00 Contract type: Permanent Working pattern: Hybrid - a mixture between the London head office and home, balanced with business needs. Key Responsibilities Define the 3-5 year digital and omnichannel growth strategy for mapping out "where to play / how to win" frameworks across conversion, customer lifetime value, marketplaces, and category expansion. Identify and prioritise large incremental growth opportunities by analysing macro retail trends, performance data (revenue, profit, traffic, AOV), and structural shifts such as AI driven discovery and social commerce. Build robust business cases and commercial frameworks with clear ROI, payback, and risk assessments, partnering closely with Finance to align growth levers to planning cycles and targets. Lead high impact strategic programmes and incubation, acting as an internal "venture lead" to define MVPs, success metrics, and scaling plans for new digital propositions and AI driven customer experiences. Produce ExCo ready narratives and strategic choices that simplify complex ideas into clear decisions, framing trade offs and risks with clarity for executive leadership. Drive cross functional collaboration across Digital Trading, Commercial, Customer/CRM, Product & Technology, Supply Chain, and Retail teams to ensure growth strategies translate into delivery roadmaps. Essential Skills & Experience 7-12 years in strategy, consulting, or digital commerce roles, with a proven track record of defining and delivering growth strategies in omnichannel retail. Advanced analytical capability and strong commercial acumen, with comfort handling data, financial modelling, ambiguity, and directly linking strategy to P&L impact. Executive level communication and storytelling, with specific experience developing board level strategy materials and framing complex choices clearly. Strategic clarity and intellect, demonstrating the ability to grasp new growth opportunities at pace and simplify complexity into actionable direction. Influence and stakeholder management, with the confidence to challenge, align, and collaborate with senior leadership across multiple business units. A strong bias for action and external curiosity, constantly scanning for market trends, competitor benchmarks and structural industry disruptions. Desirable Skills & Experience Top tier professional background from a leading retailer or consultancy such as McKinsey or Bain. Deep digital commerce expertise, including a strong understanding of digital platforms, e commerce trading, SEO, performance marketing economics, personalization, and CRM strategy. Future focused retail knowledge, spanning marketplaces, direct to consumer models, store operations, and the ongoing impact of AI/LLM on digital commerce. Proposition launch experience, with a background in successfully launching brand new digital services, memberships, or curated business models from concept to execution. Closing Date: July 17, 2026
Who are Yapily We're standing at the forefront of a transformative era for financial services and we act like it. We're curious, hard-working innovators who want to challenge the norm and build what's next. Why we exist, and where we're headed: Our Mission: Redefining how the world interacts with value. Our Vision: A world without financial friction Our Purpose: To empower everyone to access and move value. At Yapily, we're building a powerful, scalable, and secure open banking infrastructure that redefines how the world interacts with value. Our open banking platform powers leading companies, such as Adyen, Intuit QuickBooks, and Google. By delivering payment initiation, bank data access, and pre-built products, we enable businesses to innovate fast and push the boundaries of financial technology. As an early pioneer of open banking, we're actively shaping the future of this industry with unrivalled expertise and a relentless focus on innovation. As we expand our regulated entity footprint and product offering, by initiating our UK and Irish/EU Electronic Money Institution (EMI) operations, we are building out the safeguarding and treasury function to meet our regulatory obligations and optimise our commercial obligations. What we're looking for Yapily is seeking an experienced, detail-oriented Safeguarding & Treasury Manager to own end-to-end EMI safeguarding compliance and to optimise the treasury management across the Group. This is a critical hire that bridges regulatory rigour and financial value creation: you will protect customer funds, satisfy the regulators, and simultaneously optimise our partnerships with our financial partners and unlock yield on the company's operating funds. You will be a subject matter expert in EMI safeguarding from prior similar roles in EMIs, preferably in the UK. You have detailed operational knowledge of the regulatory requirements in the UK (CASS) and in Ireland/EU (EMR, PSR). You have designed, operationalised and right sized processes to ensure regulatory compliance and treasury optimisation. You lead with a collaborative and fun "can do" mindset. You are solutions focused, designing and operating automated / AI enhanced processes. Responsibilities EMI Safeguarding Perform daily safeguarding reconciliations, ensuring that relevant funds held by Yapily match the safeguarding record and identifying and resolving breaks within required timeframes. Prepare all regulatory safeguarding reports to FCA. Prepare all internal reporting (to VP of Finance, Safeguarding Committee and the Board); continuously improving our internal governance and processes. Manage the day to day relationship with the custodian banks, including reconciliation queries, credit limit monitoring and escalation of material issues. Own, maintain and annually test the Safeguarding Wind Down Plan, ensuring it remains operational. Serve as the primary internal owner for the annual safeguarding external audit, coordinating evidence requests, responding to auditor queries and remediating findings. Treasury Optimisation Manage the liquidity and capital positions of all group entities, in line with regulatory requirements and optimisation strategies. Identify, evaluate and implement yield generating strategies for the Group's operating funds, including money market funds, short dated instruments and bank deposit structures. Diversify the placement of customer and relevant funds across eligible custodian arrangements in line with regulatory requirements and internal risk appetite. Define and document treasury policy, including investment mandates and concentration limits. Monitor counterparty credit quality and flag deterioration to senior stakeholders. Build and maintain a treasury dashboard, tracking liquidity, yield, counterparty exposure and FX risk. You will report to the VP of Finance of Yapily. This role works cross functionally, partnering closely with the EMI support and operations, risk, and technology teams, in addition to the wider Finance function. This list above is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start up, priorities change and we all need to be adaptable. Not only will you be comfortable when asked to input and lead in other areas, but you'll be comfortable being a self starter and instigating changes yourself. For your new role You bring the following: Expertise and skills: Regarding Safeguarding: significant relevant experience within an Electronic Money Institution, with direct, hands on ownership of safeguarding reconciliations and incident reporting / management. Strong preference for candidates with such EMI experience in UK, so you're familiar with the new CASS requirements. Deep, demonstrable knowledge of the operational requirements for safeguarding relevant funds; able to apply the rules without reliance on external counsel for day to day matters. Proven ability to build, own and maintain reconciliation reports independently, including designing break resolution workflows. Practical knowledge of resolution/wind down planning, managing audits and working directly with custodian banks. Regarding Treasury Management: Proven experience in treasury management within a fintech or payments business, including regulated capital and liquidity management, yield optimisation and money market instruments. Exposure to multi entity treasury structures, having managed treasury operations for both subsidiaries and parent level. Expertise in managing multi currency cash flows, optimising FX risk mitigation strategies, and overseeing cross border funding to support Yapily's expansion in Europe and beyond. Advanced financial modelling skills to build robust, scalable cash flow forecasting models that can adapt to a fast moving, high growth scale up environment. Technical/analytical skills: Professional accounting qualification (ACA, ACCA, CIMA, ACT or equivalent) is a strong advantage but not a requirement. Strong analytical skills with high proficiency in Excel / Google Sheets, and experience using ledgers and data/BI tools (Big Query/Looker, SQL, Python). Familiarity with optimising treasury management systems (TSMs) that leverage API driven infrastructure for real time monitoring. Ability and genuine appetite to build on AI tooling to automate reconciliation, reporting and monitoring workflows; this is an active expectation of the role, not a future consideration. Qualities: You understand the importance of attention to detail and ensuring quality outputs. Everything you produce is of high quality. You have a can do approach. You think on your feet. Switching up tasks and juggling multiple priorities comes naturally to you. You understand that your stakeholders will have different strengths. You're happy to learn from them and to share your expertise. You're commercially minded - you understand how regulatory compliance and effective treasury management can positively impact our products, services and wider business. You think outside of the box and are pragmatic. You will bring in and iterate on the experience, skills and knowledge of best practice that you have seen elsewhere. You are always looking for better and cost effective ways to do things. You enjoy solving problems. You don't get flustered easily. You're comfortable managing your time and can be counted on to skilfully handle issues. You are driven and curious. You ask questions and you strive to understand. Benefits 25 days holiday a year (plus bank holidays) in the UK We also offer an additional holiday day after 1 year's service, up to the value of 5 days We're serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, working from our amazing office space or work abroad for up to 30 days per year 'Nomad Working' Comprehensive Private Medical Insurance Company Pension Scheme Enhanced Paternity and Maternity leave £200 annual Learning and Personal Development budget Cycle To Work Scheme Employee Referral Scheme which offers £1,000 per employee referral Monthly social budget Daily snacks provided in the office Dog friendly offices
Jul 10, 2026
Full time
Who are Yapily We're standing at the forefront of a transformative era for financial services and we act like it. We're curious, hard-working innovators who want to challenge the norm and build what's next. Why we exist, and where we're headed: Our Mission: Redefining how the world interacts with value. Our Vision: A world without financial friction Our Purpose: To empower everyone to access and move value. At Yapily, we're building a powerful, scalable, and secure open banking infrastructure that redefines how the world interacts with value. Our open banking platform powers leading companies, such as Adyen, Intuit QuickBooks, and Google. By delivering payment initiation, bank data access, and pre-built products, we enable businesses to innovate fast and push the boundaries of financial technology. As an early pioneer of open banking, we're actively shaping the future of this industry with unrivalled expertise and a relentless focus on innovation. As we expand our regulated entity footprint and product offering, by initiating our UK and Irish/EU Electronic Money Institution (EMI) operations, we are building out the safeguarding and treasury function to meet our regulatory obligations and optimise our commercial obligations. What we're looking for Yapily is seeking an experienced, detail-oriented Safeguarding & Treasury Manager to own end-to-end EMI safeguarding compliance and to optimise the treasury management across the Group. This is a critical hire that bridges regulatory rigour and financial value creation: you will protect customer funds, satisfy the regulators, and simultaneously optimise our partnerships with our financial partners and unlock yield on the company's operating funds. You will be a subject matter expert in EMI safeguarding from prior similar roles in EMIs, preferably in the UK. You have detailed operational knowledge of the regulatory requirements in the UK (CASS) and in Ireland/EU (EMR, PSR). You have designed, operationalised and right sized processes to ensure regulatory compliance and treasury optimisation. You lead with a collaborative and fun "can do" mindset. You are solutions focused, designing and operating automated / AI enhanced processes. Responsibilities EMI Safeguarding Perform daily safeguarding reconciliations, ensuring that relevant funds held by Yapily match the safeguarding record and identifying and resolving breaks within required timeframes. Prepare all regulatory safeguarding reports to FCA. Prepare all internal reporting (to VP of Finance, Safeguarding Committee and the Board); continuously improving our internal governance and processes. Manage the day to day relationship with the custodian banks, including reconciliation queries, credit limit monitoring and escalation of material issues. Own, maintain and annually test the Safeguarding Wind Down Plan, ensuring it remains operational. Serve as the primary internal owner for the annual safeguarding external audit, coordinating evidence requests, responding to auditor queries and remediating findings. Treasury Optimisation Manage the liquidity and capital positions of all group entities, in line with regulatory requirements and optimisation strategies. Identify, evaluate and implement yield generating strategies for the Group's operating funds, including money market funds, short dated instruments and bank deposit structures. Diversify the placement of customer and relevant funds across eligible custodian arrangements in line with regulatory requirements and internal risk appetite. Define and document treasury policy, including investment mandates and concentration limits. Monitor counterparty credit quality and flag deterioration to senior stakeholders. Build and maintain a treasury dashboard, tracking liquidity, yield, counterparty exposure and FX risk. You will report to the VP of Finance of Yapily. This role works cross functionally, partnering closely with the EMI support and operations, risk, and technology teams, in addition to the wider Finance function. This list above is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start up, priorities change and we all need to be adaptable. Not only will you be comfortable when asked to input and lead in other areas, but you'll be comfortable being a self starter and instigating changes yourself. For your new role You bring the following: Expertise and skills: Regarding Safeguarding: significant relevant experience within an Electronic Money Institution, with direct, hands on ownership of safeguarding reconciliations and incident reporting / management. Strong preference for candidates with such EMI experience in UK, so you're familiar with the new CASS requirements. Deep, demonstrable knowledge of the operational requirements for safeguarding relevant funds; able to apply the rules without reliance on external counsel for day to day matters. Proven ability to build, own and maintain reconciliation reports independently, including designing break resolution workflows. Practical knowledge of resolution/wind down planning, managing audits and working directly with custodian banks. Regarding Treasury Management: Proven experience in treasury management within a fintech or payments business, including regulated capital and liquidity management, yield optimisation and money market instruments. Exposure to multi entity treasury structures, having managed treasury operations for both subsidiaries and parent level. Expertise in managing multi currency cash flows, optimising FX risk mitigation strategies, and overseeing cross border funding to support Yapily's expansion in Europe and beyond. Advanced financial modelling skills to build robust, scalable cash flow forecasting models that can adapt to a fast moving, high growth scale up environment. Technical/analytical skills: Professional accounting qualification (ACA, ACCA, CIMA, ACT or equivalent) is a strong advantage but not a requirement. Strong analytical skills with high proficiency in Excel / Google Sheets, and experience using ledgers and data/BI tools (Big Query/Looker, SQL, Python). Familiarity with optimising treasury management systems (TSMs) that leverage API driven infrastructure for real time monitoring. Ability and genuine appetite to build on AI tooling to automate reconciliation, reporting and monitoring workflows; this is an active expectation of the role, not a future consideration. Qualities: You understand the importance of attention to detail and ensuring quality outputs. Everything you produce is of high quality. You have a can do approach. You think on your feet. Switching up tasks and juggling multiple priorities comes naturally to you. You understand that your stakeholders will have different strengths. You're happy to learn from them and to share your expertise. You're commercially minded - you understand how regulatory compliance and effective treasury management can positively impact our products, services and wider business. You think outside of the box and are pragmatic. You will bring in and iterate on the experience, skills and knowledge of best practice that you have seen elsewhere. You are always looking for better and cost effective ways to do things. You enjoy solving problems. You don't get flustered easily. You're comfortable managing your time and can be counted on to skilfully handle issues. You are driven and curious. You ask questions and you strive to understand. Benefits 25 days holiday a year (plus bank holidays) in the UK We also offer an additional holiday day after 1 year's service, up to the value of 5 days We're serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, working from our amazing office space or work abroad for up to 30 days per year 'Nomad Working' Comprehensive Private Medical Insurance Company Pension Scheme Enhanced Paternity and Maternity leave £200 annual Learning and Personal Development budget Cycle To Work Scheme Employee Referral Scheme which offers £1,000 per employee referral Monthly social budget Daily snacks provided in the office Dog friendly offices
Inventum Group (Formally Wells Tobias)
City, London
About the Company : Our client a global leader in maritime services, invites you to become a pivotal part of our payroll team as a International Payroll and Benefits Analyst. This is your chance to contribute to a company at the forefront of the shipping industry, ensuring seamless payroll operations across multiple countries and making a tangible impact within a collaborative and innovative workplace. About the Role : In the role you'll orchestrate the smooth execution of payroll, compensation, and benefits services across our global operations. Working closely with the Payroll Manager, HR, Finance, and external payroll providers, you'll ensure that payroll processes are accurate, efficient, and aligned with our high standards of service governance. Your expertise will support continuous improvements, manage stakeholder relationships, and successfully deliver payroll for approximately 9 countries and 1,200 employees. This role is essential in upholding our commitment to operational excellence and employee satisfaction while contributing to strategic payroll initiatives. Responsibilities : Proven experience in payroll operations or payroll service delivery within an international context ideally. Demonstrable experience managing relationships with outsourced payroll providers across multiple countries. Proficiency with payroll systems such as ResourceLink and ADP, SAP SuccessFactors, or similar solutions. Strong stakeholder management and communication skills, with the ability to liaise confidently at all organizational levels. Advanced Excel skills for payroll reporting, reconciliations, and management information. Solid understanding of payroll governance, controls, and compliance practices. Exceptional organisational skills with great attention to detail and multitasking ability. Proactive, collaborative mindset with a solutions-oriented approach. Qualifications : Ideally, a relevant professional qualification in payroll, HR, or finance. Several years of hands-on payroll experience, particularly in multinational or complex environments. Previous involvement in payroll transformation projects or system upgrades. Required Skills : Experience supporting compensation, benefits, or reward activities. Knowledge of payroll projects, system implementations, or process improvement initiatives. Familiarity with additional payroll tools and reporting dashboards. Exposure to international payroll regulations and compliance standards. Preferred Skills : Ability to manage multiple payrolls and priorities simultaneously. Experience with International payroll Willingness to support payroll projects and process enhancements. Commitment to professional development within payroll and reward disciplines. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Jul 10, 2026
Full time
About the Company : Our client a global leader in maritime services, invites you to become a pivotal part of our payroll team as a International Payroll and Benefits Analyst. This is your chance to contribute to a company at the forefront of the shipping industry, ensuring seamless payroll operations across multiple countries and making a tangible impact within a collaborative and innovative workplace. About the Role : In the role you'll orchestrate the smooth execution of payroll, compensation, and benefits services across our global operations. Working closely with the Payroll Manager, HR, Finance, and external payroll providers, you'll ensure that payroll processes are accurate, efficient, and aligned with our high standards of service governance. Your expertise will support continuous improvements, manage stakeholder relationships, and successfully deliver payroll for approximately 9 countries and 1,200 employees. This role is essential in upholding our commitment to operational excellence and employee satisfaction while contributing to strategic payroll initiatives. Responsibilities : Proven experience in payroll operations or payroll service delivery within an international context ideally. Demonstrable experience managing relationships with outsourced payroll providers across multiple countries. Proficiency with payroll systems such as ResourceLink and ADP, SAP SuccessFactors, or similar solutions. Strong stakeholder management and communication skills, with the ability to liaise confidently at all organizational levels. Advanced Excel skills for payroll reporting, reconciliations, and management information. Solid understanding of payroll governance, controls, and compliance practices. Exceptional organisational skills with great attention to detail and multitasking ability. Proactive, collaborative mindset with a solutions-oriented approach. Qualifications : Ideally, a relevant professional qualification in payroll, HR, or finance. Several years of hands-on payroll experience, particularly in multinational or complex environments. Previous involvement in payroll transformation projects or system upgrades. Required Skills : Experience supporting compensation, benefits, or reward activities. Knowledge of payroll projects, system implementations, or process improvement initiatives. Familiarity with additional payroll tools and reporting dashboards. Exposure to international payroll regulations and compliance standards. Preferred Skills : Ability to manage multiple payrolls and priorities simultaneously. Experience with International payroll Willingness to support payroll projects and process enhancements. Commitment to professional development within payroll and reward disciplines. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Facilities Manager - Shopping Centre, Hull Salary: 34,000 - 38,000 per annum Location: Hull Position: Full-time, Permanent (Requires 1-2 weekend days per month) Our client is seeking a proactive Facilities Manager to lead operations at a Shopping Centre in Hull. You will take full ownership of site maintenance, compliance, soft services, and contractor management. Key Responsibilities Operations: Act as Duty Manager, ensuring safe daily operations. Maintenance: Manage specialist M&E contracts and oversee the PPM programme. Soft Services: Supervise high standards across cleaning, security, and waste management. Compliance: Ensure full statutory compliance with fire safety, water hygiene, and COSHH. Finance: Manage budgets within agreed parameters to drive service charge efficiency. People: Line manage on-site teams and foster a collaborative "one team" culture. Relationships: Partner with the Centre Manager and build strong retailer relationships. Person Specification Experience: Proven facilities management background in a multi-tenanted/retail environment. Compliance: Strong working knowledge of statutory health, safety, and fire regulations. Attributes: Hands-on, commercially aware, and solutions-focused. Skills: Excellent communication, team leadership, and contractor management. Company Benefits 25 days holiday plus bank holidays Company pension scheme Company sick pay Employee Assistance Programme (EAP) Referral bonus scheme If you are interested in the above role , please send your cv and cover letter to (url removed)
Jul 10, 2026
Full time
Facilities Manager - Shopping Centre, Hull Salary: 34,000 - 38,000 per annum Location: Hull Position: Full-time, Permanent (Requires 1-2 weekend days per month) Our client is seeking a proactive Facilities Manager to lead operations at a Shopping Centre in Hull. You will take full ownership of site maintenance, compliance, soft services, and contractor management. Key Responsibilities Operations: Act as Duty Manager, ensuring safe daily operations. Maintenance: Manage specialist M&E contracts and oversee the PPM programme. Soft Services: Supervise high standards across cleaning, security, and waste management. Compliance: Ensure full statutory compliance with fire safety, water hygiene, and COSHH. Finance: Manage budgets within agreed parameters to drive service charge efficiency. People: Line manage on-site teams and foster a collaborative "one team" culture. Relationships: Partner with the Centre Manager and build strong retailer relationships. Person Specification Experience: Proven facilities management background in a multi-tenanted/retail environment. Compliance: Strong working knowledge of statutory health, safety, and fire regulations. Attributes: Hands-on, commercially aware, and solutions-focused. Skills: Excellent communication, team leadership, and contractor management. Company Benefits 25 days holiday plus bank holidays Company pension scheme Company sick pay Employee Assistance Programme (EAP) Referral bonus scheme If you are interested in the above role , please send your cv and cover letter to (url removed)
Settlement Processing Manager (12-Month Fixed-Term Contract) Location: Chatham, Kent Hybrid Working: 3 days per week in the office Contract: 12-Month Fixed-Term Contract Salary: Competitive + Benefits Our client is seeking an experienced Settlement Processing Manager to lead a key finance operations function within a highly regulated financial services environment click apply for full job details
Jul 10, 2026
Contractor
Settlement Processing Manager (12-Month Fixed-Term Contract) Location: Chatham, Kent Hybrid Working: 3 days per week in the office Contract: 12-Month Fixed-Term Contract Salary: Competitive + Benefits Our client is seeking an experienced Settlement Processing Manager to lead a key finance operations function within a highly regulated financial services environment click apply for full job details
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. JOB DESCRIPTION SUMMARY The Central Operations and Delivery Manager (COSM) is the senior leader of the UKST Central Team, accountable for the operational performance, quality and continuous development of the team across all five core disciplines. The COSM has full line management responsibility for the Central Assistant Manager(s) and CCSA cohort, owns the relationship between the Central Team and site operations, and is the primary driver of the centralisation programme's performance targets - including productivity savings, SLA adherence and service quality. The COM operates as a key member of the UKST operational leadership group, contributing to strategic decisions on team design, function scope and the technology roadmap. JOB DESCRIPTION Key Role Responsibilities Team Leadership & Performance Provide day to day leadership to the Central Team, setting clear priorities, managing individual and team performance through the Greystar performance framework and holding regular team meetings. Line manage the Central Assistant Manager(s), conducting regular 1:1s, annual appraisals and development planning. Manage team capacity and resourcing, ensuring the rotating pool model operates effectively across all five disciplines and all live properties. Identify and implement training and development opportunities, ensuring team members build expertise across all function areas over time. Drive a culture of accountability, high standards and continuous improvement within the team. Operational Delivery & Quality Ensure the team meets agreed SLAs across all five disciplines (sales, debt, finance admin, resident experience, G&A) across the full live portfolio. Own and maintain all Central Team SOPs, ensuring documentation is current and understood by the team. Conduct regular quality audits of team output - Entrata data, correspondence, referral packs, reports - and implement corrective action where required. Act as the final internal escalation point for all Central Team cases below the ROM/OD threshold. Manage the onboarding of new properties onto the centralisation model, co ordinating with site CMs and ROMs on process transition, SOP training and go live readiness. Sales & Renewals Oversight Oversee leasing and renewals performance across the portfolio, monitoring conversion rates, occupancy risk and pipeline health. Work with the ROM and Central Sales function to align the Central Team's leasing activity with portfolio occupancy strategy. Ensure the summer leasing cycle and annual renewals campaign are planned, resourced and executed to target. Debt & Finance Administration Oversight Own arrears performance for the Central Team portfolio - monitoring KPIs, identifying systemic issues and driving resolution. Approve payment plan exceptions above the CAM tier, in line with the two tier approval framework. Oversee the ACT referral pipeline, ensuring accuracy, completeness and appropriate escalation to the ROM. Ensure ledger accuracy and reporting integrity across all live properties in Entrata. Resident Experience & G&A Oversight Ensure welfare referral pathways are operating correctly, with clear escalation routes to site teams, ROMs and external agencies. Monitor resident satisfaction performance (NPS, review platforms) at portfolio level and work with ROMs and site teams to address systemic issues. Oversee G&A compliance workflows (council tax, HMO licences), ensuring deadlines are met and risks are escalated promptly. Stakeholder Management & Reporting Maintain strong working relationships with site Community Managers and Assistant Managers, acting as a trusted operational partner rather than an oversight function. Provide regular performance reporting to the ROM/OD on team KPIs, SLA performance, arrears, leasing and team health. Contribute to the UKST leadership group on centralisation programme development, scope evolution and the technology roadmap. Knowledge & Qualifications Degree level education or equivalent professional experience - desirable. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); confident with data, analytics and reporting. Strong proficiency in Entrata or equivalent property management system. Training will be provided. Detailed knowledge of UK landlord/tenant legislation, residential lettings and debt recovery processes - required. Working knowledge of UK HMO licensing, council tax exemption frameworks and the PBSA regulatory environment - desirable. Understanding of IOSH/NEBOSH or equivalent Health & Safety obligations in a residential setting - desirable. Experience & Skills Essential Significant experience in operations leadership within PBSA, residential lettings, hospitality or a related multi site service environment. Demonstrated success in leading, developing and performance managing a multi disciplinary team. Strong commercial awareness with experience managing to budget, occupancy and revenue performance targets. Proven ability to design, document and embed operational processes and SOPs across a team. Excellent written and verbal communication skills; able to engage confidently with stakeholders from site teams to senior leadership. High level of organisational capability - able to manage multiple workstreams, deadlines and competing priorities. Change management capability: able to lead through ambiguity and bring teams with them during process transition. Represent the Central Team in cross functional forums (Finance, People, Systems, Compliance) as required. Lead the phased expansion of Central Team function scope, targeting full coverage of all programme disciplines by September 2026. Organisational Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilising other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility. Role Scope Senior central leadership role with portfolio wide accountability across all live Canvas and Chapter PBSA properties in the UKST programme. The COM is the day to day leader of the Central Team and holds full line management responsibility for all central team members. Direct Reports: Central Assistant Manager(s); Central Customer Service Advisor(s). Portfolio Reach: Canvas and Chapter properties Key Relationships: Regional Operations Manager / Operations Director (direct line manager); Central Assistant Manager(s) and CCSA cohort (direct reports); site Community Managers (primary operational counterparts); Senior Finance Manager Shared Services AR (arrears strategy, FMO governance); QX Global (outsourced finance relationship); ACT external debt agency; Entrata/Systems team (product feedback, configuration, reporting); People team (performance management, resourcing, L&D); Legal/Osborne Clarke (regulatory compliance as required). Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
Jul 10, 2026
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. JOB DESCRIPTION SUMMARY The Central Operations and Delivery Manager (COSM) is the senior leader of the UKST Central Team, accountable for the operational performance, quality and continuous development of the team across all five core disciplines. The COSM has full line management responsibility for the Central Assistant Manager(s) and CCSA cohort, owns the relationship between the Central Team and site operations, and is the primary driver of the centralisation programme's performance targets - including productivity savings, SLA adherence and service quality. The COM operates as a key member of the UKST operational leadership group, contributing to strategic decisions on team design, function scope and the technology roadmap. JOB DESCRIPTION Key Role Responsibilities Team Leadership & Performance Provide day to day leadership to the Central Team, setting clear priorities, managing individual and team performance through the Greystar performance framework and holding regular team meetings. Line manage the Central Assistant Manager(s), conducting regular 1:1s, annual appraisals and development planning. Manage team capacity and resourcing, ensuring the rotating pool model operates effectively across all five disciplines and all live properties. Identify and implement training and development opportunities, ensuring team members build expertise across all function areas over time. Drive a culture of accountability, high standards and continuous improvement within the team. Operational Delivery & Quality Ensure the team meets agreed SLAs across all five disciplines (sales, debt, finance admin, resident experience, G&A) across the full live portfolio. Own and maintain all Central Team SOPs, ensuring documentation is current and understood by the team. Conduct regular quality audits of team output - Entrata data, correspondence, referral packs, reports - and implement corrective action where required. Act as the final internal escalation point for all Central Team cases below the ROM/OD threshold. Manage the onboarding of new properties onto the centralisation model, co ordinating with site CMs and ROMs on process transition, SOP training and go live readiness. Sales & Renewals Oversight Oversee leasing and renewals performance across the portfolio, monitoring conversion rates, occupancy risk and pipeline health. Work with the ROM and Central Sales function to align the Central Team's leasing activity with portfolio occupancy strategy. Ensure the summer leasing cycle and annual renewals campaign are planned, resourced and executed to target. Debt & Finance Administration Oversight Own arrears performance for the Central Team portfolio - monitoring KPIs, identifying systemic issues and driving resolution. Approve payment plan exceptions above the CAM tier, in line with the two tier approval framework. Oversee the ACT referral pipeline, ensuring accuracy, completeness and appropriate escalation to the ROM. Ensure ledger accuracy and reporting integrity across all live properties in Entrata. Resident Experience & G&A Oversight Ensure welfare referral pathways are operating correctly, with clear escalation routes to site teams, ROMs and external agencies. Monitor resident satisfaction performance (NPS, review platforms) at portfolio level and work with ROMs and site teams to address systemic issues. Oversee G&A compliance workflows (council tax, HMO licences), ensuring deadlines are met and risks are escalated promptly. Stakeholder Management & Reporting Maintain strong working relationships with site Community Managers and Assistant Managers, acting as a trusted operational partner rather than an oversight function. Provide regular performance reporting to the ROM/OD on team KPIs, SLA performance, arrears, leasing and team health. Contribute to the UKST leadership group on centralisation programme development, scope evolution and the technology roadmap. Knowledge & Qualifications Degree level education or equivalent professional experience - desirable. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); confident with data, analytics and reporting. Strong proficiency in Entrata or equivalent property management system. Training will be provided. Detailed knowledge of UK landlord/tenant legislation, residential lettings and debt recovery processes - required. Working knowledge of UK HMO licensing, council tax exemption frameworks and the PBSA regulatory environment - desirable. Understanding of IOSH/NEBOSH or equivalent Health & Safety obligations in a residential setting - desirable. Experience & Skills Essential Significant experience in operations leadership within PBSA, residential lettings, hospitality or a related multi site service environment. Demonstrated success in leading, developing and performance managing a multi disciplinary team. Strong commercial awareness with experience managing to budget, occupancy and revenue performance targets. Proven ability to design, document and embed operational processes and SOPs across a team. Excellent written and verbal communication skills; able to engage confidently with stakeholders from site teams to senior leadership. High level of organisational capability - able to manage multiple workstreams, deadlines and competing priorities. Change management capability: able to lead through ambiguity and bring teams with them during process transition. Represent the Central Team in cross functional forums (Finance, People, Systems, Compliance) as required. Lead the phased expansion of Central Team function scope, targeting full coverage of all programme disciplines by September 2026. Organisational Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilising other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility. Role Scope Senior central leadership role with portfolio wide accountability across all live Canvas and Chapter PBSA properties in the UKST programme. The COM is the day to day leader of the Central Team and holds full line management responsibility for all central team members. Direct Reports: Central Assistant Manager(s); Central Customer Service Advisor(s). Portfolio Reach: Canvas and Chapter properties Key Relationships: Regional Operations Manager / Operations Director (direct line manager); Central Assistant Manager(s) and CCSA cohort (direct reports); site Community Managers (primary operational counterparts); Senior Finance Manager Shared Services AR (arrears strategy, FMO governance); QX Global (outsourced finance relationship); ACT external debt agency; Entrata/Systems team (product feedback, configuration, reporting); People team (performance management, resourcing, L&D); Legal/Osborne Clarke (regulatory compliance as required). Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
As an Indirect Tax - Vice President in the Tax Department you will be working in one of the top ranked Global and EMEA international banking groups as part of an experienced and broad VAT team. You will have the opportunity to develop deep knowledge of the banking sector across EMEA and get involved in all aspects of the VAT risk management for the business. The role provides advisory services and support to the Global Investment Bank with opportunities to support a range of other areas of the group, including International Consumer Banking business, Chase UK retail bank and CHASE EU, an award winning Digital Bank. You will also have exposure to support tax considerations within the EMEA region (Europe, Middle East, Africa) for a wide range of businesses including investment banking, markets (trading) businesses, private banking, asset management and custody services. Job responsibilities Analyses the Global Investment Bank line of business detailed model in several EMEA locations, including assisting in product and territory expansion. Focus on transformation of existing processes to enhance management information, drive efficiencies in reporting and mitigate tax risks, including consideration of new technology solutions to support all aspects of the indirect tax profile of the business. Understands the line of business products and providing ongoing advisory services. Develops knowledge of local VAT regimes applicable to the relevant jurisdictions and transactions / products (both tax technical and practical). Communicates VAT risks succinctly and clearly to tax and non-tax colleagues and escalating risks internally within the team as appropriate. Advises internal senior stakeholders. Works with external tax advisors, as well as partnering internally with global Corporate Tax colleagues and non-tax colleagues (such as the Business, Legal, Finance, Operations etc.). Required Qualifications , Skills and Capabilities Accounting or Tax qualification, e.g. ICAEW or CTA VAT advisory experience of at least Manager level at Big 4 or equivalent in-house. A detailed understanding of UK/EU VAT principles, Some knowledge of VAT compliance requirements and processes. Preferred Qualifications, Skills and Capabilities Strong communication and structured written skills and the ability to work well in a team. Strong analytical and critical thinking skills to formulate commercially sound solutions. Quick learner with a positive attitude and professionalism and interest in understanding new business operation and / or financial services product offerings. Being able to work independently, managing own workload and projects. Strong interpersonal skills to build working relationships with internal and external stakeholders. Functional knowledge of MS Excel, PowerPoint and other applications is also desirable. CTA (indirect tax route preferable). Knowledge/experience of VAT issues in the financial services sector being desirable.
Jul 10, 2026
Full time
As an Indirect Tax - Vice President in the Tax Department you will be working in one of the top ranked Global and EMEA international banking groups as part of an experienced and broad VAT team. You will have the opportunity to develop deep knowledge of the banking sector across EMEA and get involved in all aspects of the VAT risk management for the business. The role provides advisory services and support to the Global Investment Bank with opportunities to support a range of other areas of the group, including International Consumer Banking business, Chase UK retail bank and CHASE EU, an award winning Digital Bank. You will also have exposure to support tax considerations within the EMEA region (Europe, Middle East, Africa) for a wide range of businesses including investment banking, markets (trading) businesses, private banking, asset management and custody services. Job responsibilities Analyses the Global Investment Bank line of business detailed model in several EMEA locations, including assisting in product and territory expansion. Focus on transformation of existing processes to enhance management information, drive efficiencies in reporting and mitigate tax risks, including consideration of new technology solutions to support all aspects of the indirect tax profile of the business. Understands the line of business products and providing ongoing advisory services. Develops knowledge of local VAT regimes applicable to the relevant jurisdictions and transactions / products (both tax technical and practical). Communicates VAT risks succinctly and clearly to tax and non-tax colleagues and escalating risks internally within the team as appropriate. Advises internal senior stakeholders. Works with external tax advisors, as well as partnering internally with global Corporate Tax colleagues and non-tax colleagues (such as the Business, Legal, Finance, Operations etc.). Required Qualifications , Skills and Capabilities Accounting or Tax qualification, e.g. ICAEW or CTA VAT advisory experience of at least Manager level at Big 4 or equivalent in-house. A detailed understanding of UK/EU VAT principles, Some knowledge of VAT compliance requirements and processes. Preferred Qualifications, Skills and Capabilities Strong communication and structured written skills and the ability to work well in a team. Strong analytical and critical thinking skills to formulate commercially sound solutions. Quick learner with a positive attitude and professionalism and interest in understanding new business operation and / or financial services product offerings. Being able to work independently, managing own workload and projects. Strong interpersonal skills to build working relationships with internal and external stakeholders. Functional knowledge of MS Excel, PowerPoint and other applications is also desirable. CTA (indirect tax route preferable). Knowledge/experience of VAT issues in the financial services sector being desirable.
Citi's COO Corporate Shared Services organization is seeking a visionary and highly influential leader for the critical new role ofNon-Financial Regulatory Reporting (NFRR) Global Lead. This Managing Director will be responsible for the strategic transformation of Citi's global NFRR capabilities, converting our compliance function from a cost center into a source of competitive advantage. This leader will hold single-threaded accountability for developing and executing the "North Star" vision for NFRR: a proprietary, AI-enabled, and unified Regulatory Intelligence Platform. The role involves setting the strategic direction, leading a global organization (which includes the Regulatory Reporting execution, Regulatory program and Data quality, Data framework), and driving the end-to-end execution of a new Target Operating Model (TOM). This position demands a strategic leader with deep expertise in large-scale data transformation, experience with firmwide regulatory reporting transformations, a proven ability to lead senior managers, and a passion for leveraging AI to solve complex regulatory challenges and de-risk the firm. Key Responsibilities: Strategic Vision and Leadership Set Strategic Direction:Define and execute a comprehensive, forward-looking strategy for the NFRR function, creating a singular, scalable, and data-centric enterprise platform that extends across all of Citi's businesses. Global Team Leadership:Provide senior leadership, mentorship, and career development to a global organization of senior professionals. Foster a culture of excellence, innovation, and accountability. Enterprise Contribution:Develop and execute functional strategies that have a major impact on the firm, contributing to the commercial objectives of the business and influencing the way things are done, not only internally but beyond the business itself. Transformation and Target Operating Model (TOM) Execution Own the NFRR Transformation:As the accountable owner, drive the execution of the NFRR OM&A.I business case, delivering a centralized, AI-enabled utility that migrates manual reporting into a strategic platform with standardized data and automated quality management. Accountable Executive to deliver regulatory commitments related to Data use-cases and other key regulatory deliverables. Execute the Target Operating Model:Own the design, socialization, and implementation of a cohesive TOM that unifies processes, platforms, and people. Drive significant, enterprise-wide cost efficiencies and headcount reduction through the elimination of duplicative, manual processes. Drive Operational Excellence:Champion the use of data-driven insights to identify re-engineering opportunities. Establish a "validate once, reuse multiple times" principle to drive productivity gains and reduce operational risk through a unified control framework. Innovation and Technology Integration Champion AI and Automation:Act as the senior champion for leveraging emerging technologies-particularly agentic AI, machine learning, and autonomous systems-to revolutionize regulatory reporting. Deliver AI-Powered Capabilities:Spearhead the delivery of key platform capabilities, including Autonomous Report Generation, Intelligent Exception Triage & Resolution, Agentic Quality Assurance, and Regulatory Change Intelligence. Partner for Next-Generation Tools:Partner with Technology and senior business stakeholders to develop and deploy next-generation tools and platforms that establish unwavering confidence in every regulatory submission and enable superior decision-making. Governance, Risk, and Stakeholder Management Enhance the Control Environment:Ensure a robust, proactive risk and control framework is embedded across the NFRR lifecycle. Strengthen controls through shift-left data governance, standardized processes, and AI-enabled QA and testing. Senior Stakeholder Engagement:Build and maintain strong, collaborative relationships with senior stakeholders across the firm, including Executive Management, Business Leaders, Risk, Treasury, Technology, and external regulators. Act as the key advisor on all NFRR matters. Manage Risk and Reputation:Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with all applicable laws, rules, and regulations, and foster a culture of transparently escalating and reporting control issues. Qualifications: 15+ years of extensive, senior-level experience in Regulatory Reporting, Large-Scale Data Transformation, or Financial Services Operations. Requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to a global reporting function, as well as practical experience of multiple business cycles. Proven track record of managing multiple teams of senior professionals through other senior managers. Demonstrated, hands on experience in designing and successfully implementing enterprise-level Target Operating Models (TOMs), particularly for data-centric and regulatory functions. Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real-world operational challenges at scale. Deep understanding of the global regulatory landscape, with an in-depth knowledge of the industry and direct competitors' approaches. Excellent communication skills required to influence a wide range of audiences; proven ability to negotiate and make independent decisions on issues that have a critical impact on the company. Full management responsibility for multiple teams, including management of people, budget, and planning. Education: Bachelor's/University degree is required. Master's degree/MBA is preferred. Job Family Group: Finance Job Family: Regulatory Reporting Time Type: Most Relevant Skills Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 10, 2026
Full time
Citi's COO Corporate Shared Services organization is seeking a visionary and highly influential leader for the critical new role ofNon-Financial Regulatory Reporting (NFRR) Global Lead. This Managing Director will be responsible for the strategic transformation of Citi's global NFRR capabilities, converting our compliance function from a cost center into a source of competitive advantage. This leader will hold single-threaded accountability for developing and executing the "North Star" vision for NFRR: a proprietary, AI-enabled, and unified Regulatory Intelligence Platform. The role involves setting the strategic direction, leading a global organization (which includes the Regulatory Reporting execution, Regulatory program and Data quality, Data framework), and driving the end-to-end execution of a new Target Operating Model (TOM). This position demands a strategic leader with deep expertise in large-scale data transformation, experience with firmwide regulatory reporting transformations, a proven ability to lead senior managers, and a passion for leveraging AI to solve complex regulatory challenges and de-risk the firm. Key Responsibilities: Strategic Vision and Leadership Set Strategic Direction:Define and execute a comprehensive, forward-looking strategy for the NFRR function, creating a singular, scalable, and data-centric enterprise platform that extends across all of Citi's businesses. Global Team Leadership:Provide senior leadership, mentorship, and career development to a global organization of senior professionals. Foster a culture of excellence, innovation, and accountability. Enterprise Contribution:Develop and execute functional strategies that have a major impact on the firm, contributing to the commercial objectives of the business and influencing the way things are done, not only internally but beyond the business itself. Transformation and Target Operating Model (TOM) Execution Own the NFRR Transformation:As the accountable owner, drive the execution of the NFRR OM&A.I business case, delivering a centralized, AI-enabled utility that migrates manual reporting into a strategic platform with standardized data and automated quality management. Accountable Executive to deliver regulatory commitments related to Data use-cases and other key regulatory deliverables. Execute the Target Operating Model:Own the design, socialization, and implementation of a cohesive TOM that unifies processes, platforms, and people. Drive significant, enterprise-wide cost efficiencies and headcount reduction through the elimination of duplicative, manual processes. Drive Operational Excellence:Champion the use of data-driven insights to identify re-engineering opportunities. Establish a "validate once, reuse multiple times" principle to drive productivity gains and reduce operational risk through a unified control framework. Innovation and Technology Integration Champion AI and Automation:Act as the senior champion for leveraging emerging technologies-particularly agentic AI, machine learning, and autonomous systems-to revolutionize regulatory reporting. Deliver AI-Powered Capabilities:Spearhead the delivery of key platform capabilities, including Autonomous Report Generation, Intelligent Exception Triage & Resolution, Agentic Quality Assurance, and Regulatory Change Intelligence. Partner for Next-Generation Tools:Partner with Technology and senior business stakeholders to develop and deploy next-generation tools and platforms that establish unwavering confidence in every regulatory submission and enable superior decision-making. Governance, Risk, and Stakeholder Management Enhance the Control Environment:Ensure a robust, proactive risk and control framework is embedded across the NFRR lifecycle. Strengthen controls through shift-left data governance, standardized processes, and AI-enabled QA and testing. Senior Stakeholder Engagement:Build and maintain strong, collaborative relationships with senior stakeholders across the firm, including Executive Management, Business Leaders, Risk, Treasury, Technology, and external regulators. Act as the key advisor on all NFRR matters. Manage Risk and Reputation:Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with all applicable laws, rules, and regulations, and foster a culture of transparently escalating and reporting control issues. Qualifications: 15+ years of extensive, senior-level experience in Regulatory Reporting, Large-Scale Data Transformation, or Financial Services Operations. Requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to a global reporting function, as well as practical experience of multiple business cycles. Proven track record of managing multiple teams of senior professionals through other senior managers. Demonstrated, hands on experience in designing and successfully implementing enterprise-level Target Operating Models (TOMs), particularly for data-centric and regulatory functions. Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real-world operational challenges at scale. Deep understanding of the global regulatory landscape, with an in-depth knowledge of the industry and direct competitors' approaches. Excellent communication skills required to influence a wide range of audiences; proven ability to negotiate and make independent decisions on issues that have a critical impact on the company. Full management responsibility for multiple teams, including management of people, budget, and planning. Education: Bachelor's/University degree is required. Master's degree/MBA is preferred. Job Family Group: Finance Job Family: Regulatory Reporting Time Type: Most Relevant Skills Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
NOC Operations Manager Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex, multi-platform IT environment supporting customers across Finance, Manufacturing, Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing You'll lead the NOC team, ensuring the smooth operation of business-critical systems while driving continuous improvement across our managed services. From overseeing Linux and Windows environments to managing VMware, networking, high availability, security and automation, you'll be at the heart of delivering exceptional service to our customers. You'll prioritise workloads, manage incidents, and help shape the future of our infrastructure. Skills Required : Strong expertise across Linux, Windows Server and VMware ESXi Expert knowledge of Windows 10/11 Own Car and Clean Driving License. Experience in Operations, Infrastructure or Systems Engineering Solid networking, high availability and security knowledge Experience with technologies such as Veeam, Intune, NGINX, HAProxy, Apache and scripting/automation A proactive, customer-focused approach and excellent leadership skills The ability to thrive in a fast-paced managed services environment Industry certifications (such as VMware VCP or Microsoft certifications) are highly desirable. Why join us? This is an opportunity to join a global technology solutions provider where you'll have real influence, work with a broad range of technologies, and lead a talented team delivering services to well-known organisations across multiple industries. If you're an experienced infrastructure professional ready to take ownership, lead from the front and make an impact, please send your CV to
Jul 10, 2026
Full time
NOC Operations Manager Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex, multi-platform IT environment supporting customers across Finance, Manufacturing, Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing You'll lead the NOC team, ensuring the smooth operation of business-critical systems while driving continuous improvement across our managed services. From overseeing Linux and Windows environments to managing VMware, networking, high availability, security and automation, you'll be at the heart of delivering exceptional service to our customers. You'll prioritise workloads, manage incidents, and help shape the future of our infrastructure. Skills Required : Strong expertise across Linux, Windows Server and VMware ESXi Expert knowledge of Windows 10/11 Own Car and Clean Driving License. Experience in Operations, Infrastructure or Systems Engineering Solid networking, high availability and security knowledge Experience with technologies such as Veeam, Intune, NGINX, HAProxy, Apache and scripting/automation A proactive, customer-focused approach and excellent leadership skills The ability to thrive in a fast-paced managed services environment Industry certifications (such as VMware VCP or Microsoft certifications) are highly desirable. Why join us? This is an opportunity to join a global technology solutions provider where you'll have real influence, work with a broad range of technologies, and lead a talented team delivering services to well-known organisations across multiple industries. If you're an experienced infrastructure professional ready to take ownership, lead from the front and make an impact, please send your CV to
Citi's COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of Treasury & Liquidity Operations Group Manager. This Managing Director position will hold single-threaded accountability for overseeing and leading critical, global organizations: Cash Management and Bank Network Management. This senior leader will be responsible for setting the strategic vision for Citi's enterprise-wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best in class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large-scale operational teams, driving significant change, and managing complex global stakeholder relationships. Key Responsibilities Strategic Vision and Leadership: Define and execute a comprehensive, forward looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi's broader business objectives. Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement. Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams. Transformation and Target Operating Model (TOM) Execution: Own the design, socialization, and execution of a cohesive Target Operating Model (TOM) that unifies processes, platforms, and people. Identify and drive large scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability. Champion the use of data driven insights to identify re engineering opportunities and measure the impact of transformational initiatives. Innovation and Technology Integration: Act as the senior champion for leveraging emerging technologies, particularly Artificial Intelligence (AI) to revolutionize cash operations. Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection. Partner with Technology and other stakeholders to develop and deploy next generation tools and platforms that support the strategic objectives of the function. Risk, Control, and Network Management: Ensure a robust, proactive risk and control framework is embedded across the end to end cash lifecycle, adhering to all regulatory requirements and internal policies, enhancing the safety and soundness of our intraday liquidity management processes. Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators. Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost. Stakeholder Management and Governance: Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services. Represent Citi's Treasury & Liquidity Operations in industry forums, being a key thought leader in the market. Represent Treasury & Liquidity Operations in senior governance forums, providing clear updates on performance, transformation initiatives, and the overall control environment. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets. Qualifications 15+ years of extensive, senior level experience in Transaction Banking, Cash Management, or large scale Financial Services Operations. Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization. Demonstrated, hands on experience in designing and successfully implementing enterprise level Target Operating Models (TOMs). Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real world operational challenges. Deep understanding of the global cash management landscape, including payments, liquidity and correspondent banking. Exceptional leadership skills with a history of developing and retaining top talent. Proven ability to influence, negotiate, and drive change at the most senior levels of an organization. Strategic and forward thinking mindset with the ability to translate vision into actionable execution plans. Unwavering commitment to a best in class risk and control environment. Bachelor's degree required; MBA or master's preferred. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review our Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 10, 2026
Full time
Citi's COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of Treasury & Liquidity Operations Group Manager. This Managing Director position will hold single-threaded accountability for overseeing and leading critical, global organizations: Cash Management and Bank Network Management. This senior leader will be responsible for setting the strategic vision for Citi's enterprise-wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best in class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large-scale operational teams, driving significant change, and managing complex global stakeholder relationships. Key Responsibilities Strategic Vision and Leadership: Define and execute a comprehensive, forward looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi's broader business objectives. Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement. Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams. Transformation and Target Operating Model (TOM) Execution: Own the design, socialization, and execution of a cohesive Target Operating Model (TOM) that unifies processes, platforms, and people. Identify and drive large scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability. Champion the use of data driven insights to identify re engineering opportunities and measure the impact of transformational initiatives. Innovation and Technology Integration: Act as the senior champion for leveraging emerging technologies, particularly Artificial Intelligence (AI) to revolutionize cash operations. Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection. Partner with Technology and other stakeholders to develop and deploy next generation tools and platforms that support the strategic objectives of the function. Risk, Control, and Network Management: Ensure a robust, proactive risk and control framework is embedded across the end to end cash lifecycle, adhering to all regulatory requirements and internal policies, enhancing the safety and soundness of our intraday liquidity management processes. Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators. Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost. Stakeholder Management and Governance: Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services. Represent Citi's Treasury & Liquidity Operations in industry forums, being a key thought leader in the market. Represent Treasury & Liquidity Operations in senior governance forums, providing clear updates on performance, transformation initiatives, and the overall control environment. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets. Qualifications 15+ years of extensive, senior level experience in Transaction Banking, Cash Management, or large scale Financial Services Operations. Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization. Demonstrated, hands on experience in designing and successfully implementing enterprise level Target Operating Models (TOMs). Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real world operational challenges. Deep understanding of the global cash management landscape, including payments, liquidity and correspondent banking. Exceptional leadership skills with a history of developing and retaining top talent. Proven ability to influence, negotiate, and drive change at the most senior levels of an organization. Strategic and forward thinking mindset with the ability to translate vision into actionable execution plans. Unwavering commitment to a best in class risk and control environment. Bachelor's degree required; MBA or master's preferred. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review our Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
