Job Description
Contract: Permanent, 18.75 hours per week
Salary: £12,488 - £13,821 pro rata (£24,976 - £27,643 FTE)
Location: Kimpton, Hertfordshire, SG4 8EU
Closing date: Sunday 19th July 2026
Interview date: 27th - 31st July 2026
We're recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Hertfordshire!
As Volunteer Coordinator, you'll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You'll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.
Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets.
As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.
This role is part time over a 2 week rota:
Week 1: Tuesday, Thursday
Week 2: Monday, Wednesday, Friday,
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let's work together to see if this is the role for you.
About you
You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives.
With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.
You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions.
You will know what it is like to work in an emotionally charged environment and have excellent 'bounce back ability' and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.
Knowledge, skills, and experience
- Demonstrable experience of supervision or management of volunteers.
- Good experience of running and marketing recruitment campaigns for volunteer roles.
- Experience of working with local communities and promoting volunteer opportunities
- Working with and relationship building with a range of external stakeholders.
- Good experience of actively managing a bank of clients or volunteers
- High standards of verbal and written communication.
- Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
- Strong organisational, administration and analytical skills, including use of computerised systems.
- Good interviewing and recruitment skills
- An awareness of health and safety legislation.
- Current full driving licence.
- Ability to demonstrate, understanding and apply our Blue Cross values
It would also be great (but not essential) if you had:
- Qualifications in managing volunteers or similar.
- Training or coaching skills.
- Presentation skills.
- Working with animals, and knowledge of animal welfare.
- Organising events.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our website and complete the online application process before the closing date on Sunday 19th July 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
