Job title: SailPoint Technical Consultant Day rate: £450 per day - Outside IR35 / Limited Company Duration: 6 months Location: Fully remote / WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint Identity Security Cloud (ISC) and/or IdentityIQ (IIQ). The successful applicant will work closely with the client's CISO, security stakeholders, architects, and technical teams to design, configure, integrate, and deploy the SailPoint solution. Responsibilities Assess the current identity environment, deployment scope, target architecture, and technical dependencies Design and deliver a SailPoint solution aligned to business and security requirements Lead the hands-on configuration, integration, and deployment of SailPoint, including integration with Microsoft Entra ID, identity sources, enterprise applications, and target systems Configure core identity governance capabilities, including Joiner, Mover and Leaver (JML) processes, access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required Experience Recent hands-on experience with SailPoint Identity Security Cloud (ISC) and/or IdentityIQ (IIQ). Experience of delivering multiple end-to-end SailPoint implementations from design through go-live. Deep understanding of Identity Governance and Administration (IGA) principles and best practices. Practical experience configuring: SailPoint connectors, APIs, Workflows, Provisioning Identity lifecycle processes Experience integrating SailPoint with Microsoft Entra ID (Azure AD) and enterprise applications. Strong troubleshooting skills across: Identity data, Access models, Provisioning, Connectors, Downstream systems Ability to work independently while identifying delivery risks early and recommending pragmatic solutions. Strong stakeholder management skills with senior security leaders, architects, and technical teams. Desirable SailPoint certification (IdentityIQ and/or Identity Security Cloud) Experience within regulated or security-sensitive environments Experience recovering or de-risking complex identity programmes Familiarity with audit, compliance, and formal security governance frameworks Experience working within blended client and professional services delivery teams
Aug 06, 2026
Contractor
Job title: SailPoint Technical Consultant Day rate: £450 per day - Outside IR35 / Limited Company Duration: 6 months Location: Fully remote / WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint Identity Security Cloud (ISC) and/or IdentityIQ (IIQ). The successful applicant will work closely with the client's CISO, security stakeholders, architects, and technical teams to design, configure, integrate, and deploy the SailPoint solution. Responsibilities Assess the current identity environment, deployment scope, target architecture, and technical dependencies Design and deliver a SailPoint solution aligned to business and security requirements Lead the hands-on configuration, integration, and deployment of SailPoint, including integration with Microsoft Entra ID, identity sources, enterprise applications, and target systems Configure core identity governance capabilities, including Joiner, Mover and Leaver (JML) processes, access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required Experience Recent hands-on experience with SailPoint Identity Security Cloud (ISC) and/or IdentityIQ (IIQ). Experience of delivering multiple end-to-end SailPoint implementations from design through go-live. Deep understanding of Identity Governance and Administration (IGA) principles and best practices. Practical experience configuring: SailPoint connectors, APIs, Workflows, Provisioning Identity lifecycle processes Experience integrating SailPoint with Microsoft Entra ID (Azure AD) and enterprise applications. Strong troubleshooting skills across: Identity data, Access models, Provisioning, Connectors, Downstream systems Ability to work independently while identifying delivery risks early and recommending pragmatic solutions. Strong stakeholder management skills with senior security leaders, architects, and technical teams. Desirable SailPoint certification (IdentityIQ and/or Identity Security Cloud) Experience within regulated or security-sensitive environments Experience recovering or de-risking complex identity programmes Familiarity with audit, compliance, and formal security governance frameworks Experience working within blended client and professional services delivery teams
James Andrew Recruitment Solutions (JAR Solutions)
Stafford, Staffordshire
Our client is looking for an IT Infrastructure Engineer to provide first, second and third-line IT support and help maintain and improve their IT infrastructure. You'll work closely with the IT Manager, supporting day-to-day operations, resolving technical issues, and contributing to the wider IT strategy. Key responsibilities Provide IT support on-site and remotely, logging and resolving incidents through the ITSM system Support hardware, servers, networking equipment and cloud platforms Image, configure and deploy desktop, laptop and mobile devices Monitor backups and keep systems patched and up to date Cover for the IT Manager during leave or absence, including occasional on-call for major incidents Contribute to IT architecture, roadmaps and system upgrades What you'll need Full driving licence and access to a vehicle (travel between sites required) Relevant certification (Microsoft, CompTIA, Cisco or ITIL) Strong communication and problem-solving skills Willingness to undergo DBS clearance Technical experience Microsoft 365, Active Directory/Entra, Windows Server (2019+) with Hyper-V, networking (TCP/IP, DHCP, DNS, routing, firewalls), telephony, backup software. Desirable: Intune, Defender, Azure, SQL Server, Exchange, ESET, 3CX, Veeam James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Aug 06, 2026
Contractor
Our client is looking for an IT Infrastructure Engineer to provide first, second and third-line IT support and help maintain and improve their IT infrastructure. You'll work closely with the IT Manager, supporting day-to-day operations, resolving technical issues, and contributing to the wider IT strategy. Key responsibilities Provide IT support on-site and remotely, logging and resolving incidents through the ITSM system Support hardware, servers, networking equipment and cloud platforms Image, configure and deploy desktop, laptop and mobile devices Monitor backups and keep systems patched and up to date Cover for the IT Manager during leave or absence, including occasional on-call for major incidents Contribute to IT architecture, roadmaps and system upgrades What you'll need Full driving licence and access to a vehicle (travel between sites required) Relevant certification (Microsoft, CompTIA, Cisco or ITIL) Strong communication and problem-solving skills Willingness to undergo DBS clearance Technical experience Microsoft 365, Active Directory/Entra, Windows Server (2019+) with Hyper-V, networking (TCP/IP, DHCP, DNS, routing, firewalls), telephony, backup software. Desirable: Intune, Defender, Azure, SQL Server, Exchange, ESET, 3CX, Veeam James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
What You'll Do Avalara is accelerating delivery of AI-enabled capabilities across our compliance platform to improve customer experience, increase engineering velocity, and scale global operations efficiently. As a Technical Lead, you will join a globally distributed team to architect distributed systems and embed applied AI into our core products. You will sit within the E-invoicing and Live Reporting (ELR) team and reports to a Director of Engineering. You will elevate platform reliability and raise engineering standards across the team. You'll take ownership of key platform areas, make bold technical decisions, and shape how work gets done by embedding AI into development workflows. If you are passionate about pushing the limits of innovation and creating industry-leading products, you will find a culture of Bar Raisers here who share your drive to build the future of compliance. This role is fully remote. What Your Responsibilities Will Be Architect and deliver scalable, secure backend and frontend systems that support our global compliance platform. Lead technical design discussions and influence architectural decisions, collaborating cross-functionally to solve complex technical challenges. Increase development efficiency by embedding AI-assisted coding, testing, documentation, and architectural exploration into daily workflows. Deliver AI-enabled product features that enhance automation, data processing, and customer-facing intelligence. Improve deployment frequency, automated test coverage, and code quality through CI/CD and engineering best practices. Reduce production incidents and improve system observability through thoughtful architecture and proactive monitoring. Raise team performance standards through active mentoring, peer feedback, and maintaining high standards of accountability. What You'll Need to be Successful B.S. in Computer Science or Engineering with 12+ years of professional software engineering experience. Hands-on experience building scalable APIs and services with Java or .NET (C#) and maintainable frontend applications with React (TypeScript). Experience with distributed systems, RESTful/GraphQL APIs, system performance trade-offs, load balancing, and high availability engineering. Experience with AWS (Azure or GCP welcome), Infrastructure as Code (Terraform), CI/CD pipelines (e.g., GitLab), Docker, and Kubernetes. Experience with relational and NoSQL databases and automated testing strategies. Demonstrated, measurable impact from hands-on AI usage that improved business or engineering outcomes (casual AI usage is insufficient). Experience with LLMs and AI architectures, with experience designing and implementing agentic AI systems using frameworks like LangGraph, Semantic Kernel, AutoGen, or CrewAI. Deep knowledge of Retrieval-Augmented Generation (RAG), Vector databases, prompt engineering best practices, and model selection trade-offs. Strong understanding of AI security risks (prompt injection, data leakage) and data privacy/compliance requirements (e.g., GDPR). Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You'll bring experience using AI and AI-related technologies, ready to thrive here. You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too. We're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
Aug 03, 2026
Full time
What You'll Do Avalara is accelerating delivery of AI-enabled capabilities across our compliance platform to improve customer experience, increase engineering velocity, and scale global operations efficiently. As a Technical Lead, you will join a globally distributed team to architect distributed systems and embed applied AI into our core products. You will sit within the E-invoicing and Live Reporting (ELR) team and reports to a Director of Engineering. You will elevate platform reliability and raise engineering standards across the team. You'll take ownership of key platform areas, make bold technical decisions, and shape how work gets done by embedding AI into development workflows. If you are passionate about pushing the limits of innovation and creating industry-leading products, you will find a culture of Bar Raisers here who share your drive to build the future of compliance. This role is fully remote. What Your Responsibilities Will Be Architect and deliver scalable, secure backend and frontend systems that support our global compliance platform. Lead technical design discussions and influence architectural decisions, collaborating cross-functionally to solve complex technical challenges. Increase development efficiency by embedding AI-assisted coding, testing, documentation, and architectural exploration into daily workflows. Deliver AI-enabled product features that enhance automation, data processing, and customer-facing intelligence. Improve deployment frequency, automated test coverage, and code quality through CI/CD and engineering best practices. Reduce production incidents and improve system observability through thoughtful architecture and proactive monitoring. Raise team performance standards through active mentoring, peer feedback, and maintaining high standards of accountability. What You'll Need to be Successful B.S. in Computer Science or Engineering with 12+ years of professional software engineering experience. Hands-on experience building scalable APIs and services with Java or .NET (C#) and maintainable frontend applications with React (TypeScript). Experience with distributed systems, RESTful/GraphQL APIs, system performance trade-offs, load balancing, and high availability engineering. Experience with AWS (Azure or GCP welcome), Infrastructure as Code (Terraform), CI/CD pipelines (e.g., GitLab), Docker, and Kubernetes. Experience with relational and NoSQL databases and automated testing strategies. Demonstrated, measurable impact from hands-on AI usage that improved business or engineering outcomes (casual AI usage is insufficient). Experience with LLMs and AI architectures, with experience designing and implementing agentic AI systems using frameworks like LangGraph, Semantic Kernel, AutoGen, or CrewAI. Deep knowledge of Retrieval-Augmented Generation (RAG), Vector databases, prompt engineering best practices, and model selection trade-offs. Strong understanding of AI security risks (prompt injection, data leakage) and data privacy/compliance requirements (e.g., GDPR). Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You'll bring experience using AI and AI-related technologies, ready to thrive here. You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too. We're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
Senior Infrastructure Consultant Scunthorpe, North Lincolnshire 2 Year FTC Hybrid after 3 months - 3 Days Onsite / 2 Days Remote 55,000 - 65,000 + Funded Training & Certifications + Company Pension + 27 Days Holiday + Bank Holidays + Life Assurance + Health Cash Plan + Enhanced Family Benefits Are you a senior Infrastructure Engineer, Technical Lead, or Infrastructure Consultant looking for a varied role where you can combine hands-on 3rd line support with solution design, project delivery, and long-term infrastructure strategy within a large-scale, business-critical environment? This is an excellent opportunity to join a well-established organisation investing heavily in infrastructure modernisation, cyber security, cloud technologies, and resilience programmes. Working across a diverse technology estate, you will play a key role in both supporting and shaping the future direction of the infrastructure landscape. You will be responsible for designing, validating, and delivering practical infrastructure solutions while acting as a senior escalation point for complex technical issues. The role will see you working closely with internal stakeholders and external suppliers, ensuring solutions are robust, supportable, and aligned with business requirements. The ideal candidate will have strong experience across Microsoft infrastructure technologies, virtualisation, storage, backup, and hybrid cloud environments. You will be comfortable producing technical documentation, supporting project delivery, and providing technical leadership within a collaborative infrastructure team. The Role: Design and deliver infrastructure solutions across server, storage, virtualisation, backup, cloud, and identity platforms Act as a senior 3rd line escalation point for complex infrastructure incidents and problems Produce HLDs, LLDs, implementation plans, migration documentation, and operational procedures Support infrastructure refresh and transformation projects across the IT estate Review and challenge supplier-led technical proposals and solutions The Person: Strong experience in a senior Infrastructure Engineer, Technical Lead, Consultant, or 3rd Line role Good knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Experience with VMware, Nutanix, Microsoft 365, Azure, or hybrid infrastructure environments Strong troubleshooting, root cause analysis, and documentation skills Able to communicate effectively with technical teams, stakeholders, and third-party suppliers Any experience with Nutanix AHV, Aruba, Azure architecture, automation, or cybersecurity principles would be advantageous Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 31, 2026
Contractor
Senior Infrastructure Consultant Scunthorpe, North Lincolnshire 2 Year FTC Hybrid after 3 months - 3 Days Onsite / 2 Days Remote 55,000 - 65,000 + Funded Training & Certifications + Company Pension + 27 Days Holiday + Bank Holidays + Life Assurance + Health Cash Plan + Enhanced Family Benefits Are you a senior Infrastructure Engineer, Technical Lead, or Infrastructure Consultant looking for a varied role where you can combine hands-on 3rd line support with solution design, project delivery, and long-term infrastructure strategy within a large-scale, business-critical environment? This is an excellent opportunity to join a well-established organisation investing heavily in infrastructure modernisation, cyber security, cloud technologies, and resilience programmes. Working across a diverse technology estate, you will play a key role in both supporting and shaping the future direction of the infrastructure landscape. You will be responsible for designing, validating, and delivering practical infrastructure solutions while acting as a senior escalation point for complex technical issues. The role will see you working closely with internal stakeholders and external suppliers, ensuring solutions are robust, supportable, and aligned with business requirements. The ideal candidate will have strong experience across Microsoft infrastructure technologies, virtualisation, storage, backup, and hybrid cloud environments. You will be comfortable producing technical documentation, supporting project delivery, and providing technical leadership within a collaborative infrastructure team. The Role: Design and deliver infrastructure solutions across server, storage, virtualisation, backup, cloud, and identity platforms Act as a senior 3rd line escalation point for complex infrastructure incidents and problems Produce HLDs, LLDs, implementation plans, migration documentation, and operational procedures Support infrastructure refresh and transformation projects across the IT estate Review and challenge supplier-led technical proposals and solutions The Person: Strong experience in a senior Infrastructure Engineer, Technical Lead, Consultant, or 3rd Line role Good knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Experience with VMware, Nutanix, Microsoft 365, Azure, or hybrid infrastructure environments Strong troubleshooting, root cause analysis, and documentation skills Able to communicate effectively with technical teams, stakeholders, and third-party suppliers Any experience with Nutanix AHV, Aruba, Azure architecture, automation, or cybersecurity principles would be advantageous Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Senior Sales EngineerApplyremote type: Hybridlocations: London, United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154 Job Description At Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the primary technical partner for our enterprise and commercial accounts. This role is built for technical consultants and builders who love mapping complex business challenges to modern, AI-powered software solutions. Sitting at the intersection of technical discovery, solution design and hands-on system configuration, you will be responsible for proving the value of Zendesk's platform, autonomous agents, and integration capabilities to technical evaluators and business leaders alike. What You'll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase of the sales cycle, answering detailed RFPs, designing compelling solutions, building out standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision. Configure Agentic AI Workflows: Build and showcase tailored, agentic AI-driven workflows, utilising prompt engineering and Zendesk's AI features to solve real-world customer pain points. Deploy Reusable Tools: Utilise and adapt existing technical accelerators, API templates, and middleware components to quickly deliver complex architectures for prospects. Advocate for the Field: Collect real-world product feedback and feature requests from customer engagements, partnering with internal teams to flag product gaps and help shape future platform enhancements. What You Bring (Required Qualifications): First and foremost, we are looking for a growth mindset. We value professional agility and seek individuals who actively pursue continuous learning, embrace constructive feedback, and adapt to evolving business needs. Even if you don't check every single box below, we encourage you to apply!" Experience: 4-6 years of hands-on experience in technical presales, solution engineering, technical consulting, or an application developer role. Technical Fluency: Proficient with modern web technologies (e.g., JavaScript, Python, Node.js), HTML/CSS, REST APIs, and utilising webhooks. AI Expertise: Practical understanding of AI applications, including utilising LLM-powered features, prompt engineering , and automated workflows. Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows. Travel Commitment: Ability and willingness to travel up to 30% annually for on-site customer discovery and presentation sessions. Education: Bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related technical discipline. Preferred Qualifications: To support our strategic roadmap, we would value hands-on knowledge of cloud data stacks (eg Snowflake, Databricks, BigQuery, AWS/Azure/GCP data services) and enterprise BI software (e.g., Power BI, Tableau, Looker), and the relevant application of modern AI frameworks, LLM integration, data science processes. Ideally some vertical industry experience, especially in Financial Services, Retail, Travel, Transport & Leisure or Public Sector Active engagement in the technical or developer community (e.g., open-source contributions, technical blogging, or community mentorship). Proven track record of designing reusable implementation guides, integration playbooks, or localization toolkits for global delivery partners and systems integrators. Experience flattening complex technical narratives into high-impact presentations tailored for executive, economic buyers and C-level stakeholders. Who You Are: Customer obsessed: You are dedicated to understanding customer needs and crafting solutions that deliver real value and delight. A Builder First: You enjoy writing code, configuring complex systems, and prototyping modern software solutions. Strategically Minded: You naturally tie advanced technical mechanisms directly to strategic business metrics, ROI, and organizational transformation. Resilient & Collaborative: You thrive in dynamic environments, working cross-functionally across global teams to drive success. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Jul 31, 2026
Full time
Senior Sales EngineerApplyremote type: Hybridlocations: London, United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154 Job Description At Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the primary technical partner for our enterprise and commercial accounts. This role is built for technical consultants and builders who love mapping complex business challenges to modern, AI-powered software solutions. Sitting at the intersection of technical discovery, solution design and hands-on system configuration, you will be responsible for proving the value of Zendesk's platform, autonomous agents, and integration capabilities to technical evaluators and business leaders alike. What You'll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase of the sales cycle, answering detailed RFPs, designing compelling solutions, building out standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision. Configure Agentic AI Workflows: Build and showcase tailored, agentic AI-driven workflows, utilising prompt engineering and Zendesk's AI features to solve real-world customer pain points. Deploy Reusable Tools: Utilise and adapt existing technical accelerators, API templates, and middleware components to quickly deliver complex architectures for prospects. Advocate for the Field: Collect real-world product feedback and feature requests from customer engagements, partnering with internal teams to flag product gaps and help shape future platform enhancements. What You Bring (Required Qualifications): First and foremost, we are looking for a growth mindset. We value professional agility and seek individuals who actively pursue continuous learning, embrace constructive feedback, and adapt to evolving business needs. Even if you don't check every single box below, we encourage you to apply!" Experience: 4-6 years of hands-on experience in technical presales, solution engineering, technical consulting, or an application developer role. Technical Fluency: Proficient with modern web technologies (e.g., JavaScript, Python, Node.js), HTML/CSS, REST APIs, and utilising webhooks. AI Expertise: Practical understanding of AI applications, including utilising LLM-powered features, prompt engineering , and automated workflows. Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows. Travel Commitment: Ability and willingness to travel up to 30% annually for on-site customer discovery and presentation sessions. Education: Bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related technical discipline. Preferred Qualifications: To support our strategic roadmap, we would value hands-on knowledge of cloud data stacks (eg Snowflake, Databricks, BigQuery, AWS/Azure/GCP data services) and enterprise BI software (e.g., Power BI, Tableau, Looker), and the relevant application of modern AI frameworks, LLM integration, data science processes. Ideally some vertical industry experience, especially in Financial Services, Retail, Travel, Transport & Leisure or Public Sector Active engagement in the technical or developer community (e.g., open-source contributions, technical blogging, or community mentorship). Proven track record of designing reusable implementation guides, integration playbooks, or localization toolkits for global delivery partners and systems integrators. Experience flattening complex technical narratives into high-impact presentations tailored for executive, economic buyers and C-level stakeholders. Who You Are: Customer obsessed: You are dedicated to understanding customer needs and crafting solutions that deliver real value and delight. A Builder First: You enjoy writing code, configuring complex systems, and prototyping modern software solutions. Strategically Minded: You naturally tie advanced technical mechanisms directly to strategic business metrics, ROI, and organizational transformation. Resilient & Collaborative: You thrive in dynamic environments, working cross-functionally across global teams to drive success. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
AI Engineer (Machine Learning & NLP) Location: Fully Remote (UK) Salary: 60,000 - 70,000 + Benefits Type: Permanent Eligibility: Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position. The Opportunity We're looking for an AI Engineer to join an innovative team building cutting-edge AI and machine learning solutions. This is an exciting opportunity to work on large-scale AI platforms, helping to productionise machine learning models and develop cloud-native systems that power intelligent applications. You'll work closely with Data Scientists and Engineering teams to design, build and deploy scalable AI services, with a particular focus on Machine Learning, NLP and Large Language Models (LLMs). Key Responsibilities Build and maintain scalable data pipelines and AI processing workflows. Develop, deploy and optimise RESTful APIs and microservices for AI model serving. Design cloud-native backend systems following enterprise architecture best practices. Partner with Data Scientists to productionise Machine Learning and NLP models. Improve system reliability, scalability, observability, security and performance. Contribute to CI/CD pipelines, automated testing and Infrastructure as Code. Develop integrations that improve interoperability across enterprise systems. Support internal and external consumption of AI models and data services. Translate technical requirements into robust, scalable engineering solutions. Skills & Experience We're looking for someone with experience across backend engineering and modern AI technologies, including: Degree (BS, MS or PhD) in Computer Science, Software Engineering, Artificial Intelligence or a related discipline. 4+ years' commercial experience in Backend Engineering, Machine Learning Engineering or Data Engineering. Strong Python development experience. Experience with FastAPI, Flask or Django. Building and maintaining RESTful APIs and microservices. Strong SQL skills with PostgreSQL or similar relational databases. Experience working within AWS and/or Azure cloud environments. Knowledge of distributed systems and scalable architectures. Commercial experience with Machine Learning, Natural Language Processing (NLP) or AI applications. Experience with CI/CD pipelines, automated testing and containerised deployments. Strong problem-solving skills with a focus on performance, reliability and maintainability. Excellent communication skills and fluent English. Desirable Experience Experience with any of the following would be highly beneficial: Large Language Models (LLMs) Transformers PyTorch Databricks Kubernetes Terraform Kafka Knowledge Graphs MLOps and model deployment best practices Technology Stack Python FastAPI SQL / PostgreSQL PyTorch Transformers / LLMs Databricks Terraform Kubernetes AWS & Azure Kafka Git CI/CD Knowledge Graph What's on Offer Fully remote working within the UK Salary between 60,000 - 70,000 Opportunity to work on cutting-edge AI, Machine Learning and NLP projects Modern cloud-native technology environment Collaborative engineering culture with opportunities for learning and career progression Please note: Applicants must already have the right to work in the UK. Visa sponsorship is not available for this position.
Jul 31, 2026
Full time
AI Engineer (Machine Learning & NLP) Location: Fully Remote (UK) Salary: 60,000 - 70,000 + Benefits Type: Permanent Eligibility: Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position. The Opportunity We're looking for an AI Engineer to join an innovative team building cutting-edge AI and machine learning solutions. This is an exciting opportunity to work on large-scale AI platforms, helping to productionise machine learning models and develop cloud-native systems that power intelligent applications. You'll work closely with Data Scientists and Engineering teams to design, build and deploy scalable AI services, with a particular focus on Machine Learning, NLP and Large Language Models (LLMs). Key Responsibilities Build and maintain scalable data pipelines and AI processing workflows. Develop, deploy and optimise RESTful APIs and microservices for AI model serving. Design cloud-native backend systems following enterprise architecture best practices. Partner with Data Scientists to productionise Machine Learning and NLP models. Improve system reliability, scalability, observability, security and performance. Contribute to CI/CD pipelines, automated testing and Infrastructure as Code. Develop integrations that improve interoperability across enterprise systems. Support internal and external consumption of AI models and data services. Translate technical requirements into robust, scalable engineering solutions. Skills & Experience We're looking for someone with experience across backend engineering and modern AI technologies, including: Degree (BS, MS or PhD) in Computer Science, Software Engineering, Artificial Intelligence or a related discipline. 4+ years' commercial experience in Backend Engineering, Machine Learning Engineering or Data Engineering. Strong Python development experience. Experience with FastAPI, Flask or Django. Building and maintaining RESTful APIs and microservices. Strong SQL skills with PostgreSQL or similar relational databases. Experience working within AWS and/or Azure cloud environments. Knowledge of distributed systems and scalable architectures. Commercial experience with Machine Learning, Natural Language Processing (NLP) or AI applications. Experience with CI/CD pipelines, automated testing and containerised deployments. Strong problem-solving skills with a focus on performance, reliability and maintainability. Excellent communication skills and fluent English. Desirable Experience Experience with any of the following would be highly beneficial: Large Language Models (LLMs) Transformers PyTorch Databricks Kubernetes Terraform Kafka Knowledge Graphs MLOps and model deployment best practices Technology Stack Python FastAPI SQL / PostgreSQL PyTorch Transformers / LLMs Databricks Terraform Kubernetes AWS & Azure Kafka Git CI/CD Knowledge Graph What's on Offer Fully remote working within the UK Salary between 60,000 - 70,000 Opportunity to work on cutting-edge AI, Machine Learning and NLP projects Modern cloud-native technology environment Collaborative engineering culture with opportunities for learning and career progression Please note: Applicants must already have the right to work in the UK. Visa sponsorship is not available for this position.
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Contractor
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Technical Product Manager - Asset Data Warwick (Hybrid - 1 day per week on-site) Initial 6-Month Contract We're recruiting for an experienced Technical Product Manager to join the Asset Data Domain within the Chief Data Office (CDO), part of the IT & Digital function of a major UK critical infrastructure organisation. This is an opportunity to shape enterprise data and analytics products that support engineering, asset management and strategic decision-making across one of the UK's largest asset portfolios. What You'll Be Doing You'll own the vision, roadmap and delivery of enterprise data products, working closely with business leaders, engineering teams and technology specialists to deliver solutions that improve asset performance and decision-making. Key programmes include: Developing data and analytics products that support asset risk management with the Group Engineering function. Shaping how Operational Technology (OT) data is utilised to unlock greater operational insight and business value. Defining product roadmaps, investment priorities, business cases and delivery plans. Working with Technical Leads and Programme Managers to shape product strategy, resource requirements and successful delivery. Leading stakeholder engagement across engineering, asset management, data and IT. About You You'll be an experienced Technical Product Manager (or Data Product Manager/Product Owner) with experience delivering enterprise digital or data products within complex organisations. You'll have: Strong Technical Product Management experience. Knowledge of asset management and the asset lifecycle within an asset-intensive industry. Experience developing product roadmaps, managing backlogs and translating business requirements into product outcomes. Excellent stakeholder management and communication skills, with the ability to influence senior business leaders and technical teams. A collaborative approach and the confidence to operate across business and technology functions. Technical Knowledge This isn't a hands-on technical role, but you'll be comfortable engaging with architects and engineering teams. Experience or familiarity with the following is highly desirable: Microsoft Azure Snowflake Cloud and hyperscale platforms Data products, analytics and AI-enabled solutions Operational Technology (OT) data Enterprise data architecture and governance Why Apply? Strategic product ownership within the Chief Data Office. Opportunity to shape enterprise data and analytics products supporting critical infrastructure. Work across high-profile programmes focused on asset risk, engineering data and digital transformation. Predominantly remote working with one day per week in Warwick. Initial six-month contract with the opportunity to make a significant impact on enterprise data capabilities. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 31, 2026
Contractor
Technical Product Manager - Asset Data Warwick (Hybrid - 1 day per week on-site) Initial 6-Month Contract We're recruiting for an experienced Technical Product Manager to join the Asset Data Domain within the Chief Data Office (CDO), part of the IT & Digital function of a major UK critical infrastructure organisation. This is an opportunity to shape enterprise data and analytics products that support engineering, asset management and strategic decision-making across one of the UK's largest asset portfolios. What You'll Be Doing You'll own the vision, roadmap and delivery of enterprise data products, working closely with business leaders, engineering teams and technology specialists to deliver solutions that improve asset performance and decision-making. Key programmes include: Developing data and analytics products that support asset risk management with the Group Engineering function. Shaping how Operational Technology (OT) data is utilised to unlock greater operational insight and business value. Defining product roadmaps, investment priorities, business cases and delivery plans. Working with Technical Leads and Programme Managers to shape product strategy, resource requirements and successful delivery. Leading stakeholder engagement across engineering, asset management, data and IT. About You You'll be an experienced Technical Product Manager (or Data Product Manager/Product Owner) with experience delivering enterprise digital or data products within complex organisations. You'll have: Strong Technical Product Management experience. Knowledge of asset management and the asset lifecycle within an asset-intensive industry. Experience developing product roadmaps, managing backlogs and translating business requirements into product outcomes. Excellent stakeholder management and communication skills, with the ability to influence senior business leaders and technical teams. A collaborative approach and the confidence to operate across business and technology functions. Technical Knowledge This isn't a hands-on technical role, but you'll be comfortable engaging with architects and engineering teams. Experience or familiarity with the following is highly desirable: Microsoft Azure Snowflake Cloud and hyperscale platforms Data products, analytics and AI-enabled solutions Operational Technology (OT) data Enterprise data architecture and governance Why Apply? Strategic product ownership within the Chief Data Office. Opportunity to shape enterprise data and analytics products supporting critical infrastructure. Work across high-profile programmes focused on asset risk, engineering data and digital transformation. Predominantly remote working with one day per week in Warwick. Initial six-month contract with the opportunity to make a significant impact on enterprise data capabilities. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Sales EngineerPostulerremote type: Hybridlocations: London, United Kingdom: Dublin, Irelandtime type: Full timeposted on: Publié aujourd'huijob requisition id: R34154 Job Description At Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the primary technical partner for our enterprise and commercial accounts. This role is built for technical consultants and builders who love mapping complex business challenges to modern, AI-powered software solutions. Sitting at the intersection of technical discovery, solution design and hands-on system configuration, you will be responsible for proving the value of Zendesk's platform, autonomous agents, and integration capabilities to technical evaluators and business leaders alike. What You'll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase of the sales cycle, answering detailed RFPs, designing compelling solutions, building out standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision. Configure Agentic AI Workflows: Build and showcase tailored, agentic AI-driven workflows, utilising prompt engineering and Zendesk's AI features to solve real-world customer pain points. Deploy Reusable Tools: Utilise and adapt existing technical accelerators, API templates, and middleware components to quickly deliver complex architectures for prospects. Advocate for the Field: Collect real-world product feedback and feature requests from customer engagements, partnering with internal teams to flag product gaps and help shape future platform enhancements. What You Bring (Required Qualifications): First and foremost, we are looking for a growth mindset. We value professional agility and seek individuals who actively pursue continuous learning, embrace constructive feedback, and adapt to evolving business needs. Even if you don't check every single box below, we encourage you to apply!" Experience: 4-6 years of hands-on experience in technical presales, solution engineering, technical consulting, or an application developer role. Technical Fluency: Proficient with modern web technologies (e.g., JavaScript, Python, Node.js), HTML/CSS, REST APIs, and utilising webhooks. AI Expertise: Practical understanding of AI applications, including utilising LLM-powered features, prompt engineering , and automated workflows. Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows. Travel Commitment: Ability and willingness to travel up to 30% annually for on-site customer discovery and presentation sessions. Education: Bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related technical discipline. Preferred Qualifications: To support our strategic roadmap, we would value hands-on knowledge of cloud data stacks (eg Snowflake, Databricks, BigQuery, AWS/Azure/GCP data services) and enterprise BI software (e.g., Power BI, Tableau, Looker), and the relevant application of modern AI frameworks, LLM integration, data science processes. Ideally some vertical industry experience, especially in Financial Services, Retail, Travel, Transport & Leisure or Public Sector Active engagement in the technical or developer community (e.g., open-source contributions, technical blogging, or community mentorship). Proven track record of designing reusable implementation guides, integration playbooks, or localization toolkits for global delivery partners and systems integrators. Experience flattening complex technical narratives into high-impact presentations tailored for executive, economic buyers and C-level stakeholders. Who You Are: Customer obsessed: You are dedicated to understanding customer needs and crafting solutions that deliver real value and delight. A Builder First: You enjoy writing code, configuring complex systems, and prototyping modern software solutions. Strategically Minded: You naturally tie advanced technical mechanisms directly to strategic business metrics, ROI, and organizational transformation. Resilient & Collaborative: You thrive in dynamic environments, working cross-functionally across global teams to drive success. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Jul 31, 2026
Full time
Senior Sales EngineerPostulerremote type: Hybridlocations: London, United Kingdom: Dublin, Irelandtime type: Full timeposted on: Publié aujourd'huijob requisition id: R34154 Job Description At Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the primary technical partner for our enterprise and commercial accounts. This role is built for technical consultants and builders who love mapping complex business challenges to modern, AI-powered software solutions. Sitting at the intersection of technical discovery, solution design and hands-on system configuration, you will be responsible for proving the value of Zendesk's platform, autonomous agents, and integration capabilities to technical evaluators and business leaders alike. What You'll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase of the sales cycle, answering detailed RFPs, designing compelling solutions, building out standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision. Configure Agentic AI Workflows: Build and showcase tailored, agentic AI-driven workflows, utilising prompt engineering and Zendesk's AI features to solve real-world customer pain points. Deploy Reusable Tools: Utilise and adapt existing technical accelerators, API templates, and middleware components to quickly deliver complex architectures for prospects. Advocate for the Field: Collect real-world product feedback and feature requests from customer engagements, partnering with internal teams to flag product gaps and help shape future platform enhancements. What You Bring (Required Qualifications): First and foremost, we are looking for a growth mindset. We value professional agility and seek individuals who actively pursue continuous learning, embrace constructive feedback, and adapt to evolving business needs. Even if you don't check every single box below, we encourage you to apply!" Experience: 4-6 years of hands-on experience in technical presales, solution engineering, technical consulting, or an application developer role. Technical Fluency: Proficient with modern web technologies (e.g., JavaScript, Python, Node.js), HTML/CSS, REST APIs, and utilising webhooks. AI Expertise: Practical understanding of AI applications, including utilising LLM-powered features, prompt engineering , and automated workflows. Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows. Travel Commitment: Ability and willingness to travel up to 30% annually for on-site customer discovery and presentation sessions. Education: Bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related technical discipline. Preferred Qualifications: To support our strategic roadmap, we would value hands-on knowledge of cloud data stacks (eg Snowflake, Databricks, BigQuery, AWS/Azure/GCP data services) and enterprise BI software (e.g., Power BI, Tableau, Looker), and the relevant application of modern AI frameworks, LLM integration, data science processes. Ideally some vertical industry experience, especially in Financial Services, Retail, Travel, Transport & Leisure or Public Sector Active engagement in the technical or developer community (e.g., open-source contributions, technical blogging, or community mentorship). Proven track record of designing reusable implementation guides, integration playbooks, or localization toolkits for global delivery partners and systems integrators. Experience flattening complex technical narratives into high-impact presentations tailored for executive, economic buyers and C-level stakeholders. Who You Are: Customer obsessed: You are dedicated to understanding customer needs and crafting solutions that deliver real value and delight. A Builder First: You enjoy writing code, configuring complex systems, and prototyping modern software solutions. Strategically Minded: You naturally tie advanced technical mechanisms directly to strategic business metrics, ROI, and organizational transformation. Resilient & Collaborative: You thrive in dynamic environments, working cross-functionally across global teams to drive success. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Solution Architect required by a leading professional services organisation based in Bristol. A fantastic opportunity has arisen for an experienced Solution Architect to join a well-established organisation embarking on an exciting technology transformation programme. Working as part of a collaborative architecture function, you'll play a key role in designing scalable, secure and integrated technology solutions across a diverse technology estate. This is a hybrid role , requiring 3 days per week onsite in central Bristol (just a five-minute walk from Bristol Temple Meads), with the remainder worked remotely. This arrangement can be flexible as and when required. The Role As a Solution Architect, you'll work closely with business stakeholders, project teams and technical specialists to translate business requirements into robust, end-to-end solution designs. You'll be responsible for producing architecture documentation, defining integration strategies, supporting governance processes and ensuring solutions align with enterprise architecture principles. This is an excellent opportunity for someone who enjoys working across infrastructure, applications, cloud technologies and data, whilst influencing technical direction across multiple projects. Responsibilities Produce high-quality High-Level Designs (HLDs) and, where appropriate, detailed Low-Level Designs (LLDs). Lead solution discovery activities and translate business requirements into practical technical solutions. Define integration approaches, APIs and data flows between enterprise platforms and business systems. Support architecture governance, technical design reviews and solution assurance activities. Ensure solutions meet security, scalability, resilience and operational support requirements. Work collaboratively with internal stakeholders, delivery teams and third-party suppliers throughout the project lifecycle. Contribute to architecture standards, best practice and reusable design patterns. About You We're looking for an experienced Solution Architect with broad technical knowledge rather than a specialist in a single discipline. You'll be comfortable engaging with both technical and non-technical stakeholders and able to balance strategic thinking with hands-on solution design. You'll ideally have experience of: Producing High-Level and Low-Level Solution Designs. Designing enterprise-scale solutions across applications, infrastructure and data. Cloud platforms such as Microsoft Azure and/or AWS. API design, systems integration and modern integration patterns. Identity, security and architecture governance. Working with cross-functional teams to deliver business-focused technology solutions. Excellent stakeholder management and communication skills. Experience with digital infrastructure, connected technologies, operational systems or asset management environments would be advantageous, although this is by no means essential. What's on Offer Salary of 60,000 - 70,000 10% annual bonus Excellent benefits package Hybrid working (3 days per week in central Bristol) Modern offices within a five-minute walk of Bristol Temple Meads The opportunity to work on a wide variety of technology transformation initiatives A collaborative architecture team with genuine influence across the organisation Ongoing investment in technology and professional development If you're an experienced Solution Architect looking for a varied role where you'll help shape enterprise technology solutions within a progressive organisation, we'd love to hear from you.
Jul 31, 2026
Full time
Solution Architect required by a leading professional services organisation based in Bristol. A fantastic opportunity has arisen for an experienced Solution Architect to join a well-established organisation embarking on an exciting technology transformation programme. Working as part of a collaborative architecture function, you'll play a key role in designing scalable, secure and integrated technology solutions across a diverse technology estate. This is a hybrid role , requiring 3 days per week onsite in central Bristol (just a five-minute walk from Bristol Temple Meads), with the remainder worked remotely. This arrangement can be flexible as and when required. The Role As a Solution Architect, you'll work closely with business stakeholders, project teams and technical specialists to translate business requirements into robust, end-to-end solution designs. You'll be responsible for producing architecture documentation, defining integration strategies, supporting governance processes and ensuring solutions align with enterprise architecture principles. This is an excellent opportunity for someone who enjoys working across infrastructure, applications, cloud technologies and data, whilst influencing technical direction across multiple projects. Responsibilities Produce high-quality High-Level Designs (HLDs) and, where appropriate, detailed Low-Level Designs (LLDs). Lead solution discovery activities and translate business requirements into practical technical solutions. Define integration approaches, APIs and data flows between enterprise platforms and business systems. Support architecture governance, technical design reviews and solution assurance activities. Ensure solutions meet security, scalability, resilience and operational support requirements. Work collaboratively with internal stakeholders, delivery teams and third-party suppliers throughout the project lifecycle. Contribute to architecture standards, best practice and reusable design patterns. About You We're looking for an experienced Solution Architect with broad technical knowledge rather than a specialist in a single discipline. You'll be comfortable engaging with both technical and non-technical stakeholders and able to balance strategic thinking with hands-on solution design. You'll ideally have experience of: Producing High-Level and Low-Level Solution Designs. Designing enterprise-scale solutions across applications, infrastructure and data. Cloud platforms such as Microsoft Azure and/or AWS. API design, systems integration and modern integration patterns. Identity, security and architecture governance. Working with cross-functional teams to deliver business-focused technology solutions. Excellent stakeholder management and communication skills. Experience with digital infrastructure, connected technologies, operational systems or asset management environments would be advantageous, although this is by no means essential. What's on Offer Salary of 60,000 - 70,000 10% annual bonus Excellent benefits package Hybrid working (3 days per week in central Bristol) Modern offices within a five-minute walk of Bristol Temple Meads The opportunity to work on a wide variety of technology transformation initiatives A collaborative architecture team with genuine influence across the organisation Ongoing investment in technology and professional development If you're an experienced Solution Architect looking for a varied role where you'll help shape enterprise technology solutions within a progressive organisation, we'd love to hear from you.
Enterprise Architect - Data Lake and Finance Systems - Outside IR35 - Glasgow/Remote - 650+ per day - 3 to 5-month contract We are seeking an experienced Enterprise Architect to provide strategic leadership across a complex technology environment, ensuring platforms, systems, data and integrations are aligned to organisational goals and future growth. The role will define and govern enterprise architecture principles, establish architecture standards and target-state designs, and provide oversight across cloud, data, integration, security, AI and automation initiatives. Working closely with business leaders, delivery teams and suppliers, the Enterprise Architect will help drive technology modernisation while reducing complexity, managing risk and improving long-term value from technology investments. Key Responsibilities Define and maintain enterprise architecture strategy, principles, standards and roadmaps. Provide architectural leadership across platforms, applications, data, cloud and integration services. Establish architecture governance, including review boards, decision-making processes and design assurance. Develop target-state architectures and reference models that support organisational priorities. Guide strategic programmes such as finance system transformation, data platform development, AI adoption and automation initiatives. Provide architectural direction for Microsoft-based environments including Azure, Microsoft 365, Power Platform and integration technologies. Identify and address architectural risks, technical debt and duplication. Work with stakeholders, delivery teams and suppliers to ensure architecture is embedded throughout procurement, design and delivery. Lead and develop a small team of specialist technology professionals. Manage technology platform and service budgets of approximately 500k- 1m. Essential Experience Significant experience in Enterprise Architecture within complex organisations. Strong background designing architectures across business systems, cloud platforms, data environments and integrations. Experience working within Microsoft-centric ecosystems, including Azure, Microsoft 365, Power Platform and modern data platforms. Deep understanding of integration patterns, interoperability and enterprise data flows. Experience establishing architecture governance and assurance processes. Ability to communicate complex architectural concepts to senior non-technical stakeholders. Knowledge of security, compliance and risk considerations in enterprise environments. Experience supporting large-scale transformation and technology modernisation programmes. Desirable Experience Knowledge of Enterprise Architecture frameworks such as TOGAF or equivalent. Experience with AI-enabled services, analytics and enterprise data platforms. Experience defining architectural operating models and building internal architecture capability. Experience supporting ERP, finance transformation or large-scale digital programmes. Key Deliverables Enterprise Architecture framework, principles and standards. Architecture governance model and Architecture Review Board. Target-state architectures and technology roadmaps. Architecture repository and Architecture Decision Record (ADR) framework. Architectural support for strategic transformation initiatives. Mentoring and capability development for internal technical teams. This is an excellent opportunity for an experienced Enterprise Architect to shape an organisation's technology strategy, establish architecture best practice and support major transformation programmes. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Contractor
Enterprise Architect - Data Lake and Finance Systems - Outside IR35 - Glasgow/Remote - 650+ per day - 3 to 5-month contract We are seeking an experienced Enterprise Architect to provide strategic leadership across a complex technology environment, ensuring platforms, systems, data and integrations are aligned to organisational goals and future growth. The role will define and govern enterprise architecture principles, establish architecture standards and target-state designs, and provide oversight across cloud, data, integration, security, AI and automation initiatives. Working closely with business leaders, delivery teams and suppliers, the Enterprise Architect will help drive technology modernisation while reducing complexity, managing risk and improving long-term value from technology investments. Key Responsibilities Define and maintain enterprise architecture strategy, principles, standards and roadmaps. Provide architectural leadership across platforms, applications, data, cloud and integration services. Establish architecture governance, including review boards, decision-making processes and design assurance. Develop target-state architectures and reference models that support organisational priorities. Guide strategic programmes such as finance system transformation, data platform development, AI adoption and automation initiatives. Provide architectural direction for Microsoft-based environments including Azure, Microsoft 365, Power Platform and integration technologies. Identify and address architectural risks, technical debt and duplication. Work with stakeholders, delivery teams and suppliers to ensure architecture is embedded throughout procurement, design and delivery. Lead and develop a small team of specialist technology professionals. Manage technology platform and service budgets of approximately 500k- 1m. Essential Experience Significant experience in Enterprise Architecture within complex organisations. Strong background designing architectures across business systems, cloud platforms, data environments and integrations. Experience working within Microsoft-centric ecosystems, including Azure, Microsoft 365, Power Platform and modern data platforms. Deep understanding of integration patterns, interoperability and enterprise data flows. Experience establishing architecture governance and assurance processes. Ability to communicate complex architectural concepts to senior non-technical stakeholders. Knowledge of security, compliance and risk considerations in enterprise environments. Experience supporting large-scale transformation and technology modernisation programmes. Desirable Experience Knowledge of Enterprise Architecture frameworks such as TOGAF or equivalent. Experience with AI-enabled services, analytics and enterprise data platforms. Experience defining architectural operating models and building internal architecture capability. Experience supporting ERP, finance transformation or large-scale digital programmes. Key Deliverables Enterprise Architecture framework, principles and standards. Architecture governance model and Architecture Review Board. Target-state architectures and technology roadmaps. Architecture repository and Architecture Decision Record (ADR) framework. Architectural support for strategic transformation initiatives. Mentoring and capability development for internal technical teams. This is an excellent opportunity for an experienced Enterprise Architect to shape an organisation's technology strategy, establish architecture best practice and support major transformation programmes. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Contract .NET Software Developer (CAD/CAM) Location: Nottingham (Hybrid: 2 days onsite, 3 days remote) Employment Type: Outside IR35 Contract (Subject to Assessment) Pay Rate: Flexible Day Rate Duration: 6 Months The Opportunity We're working with an established technology business that is looking for an experienced Contract Software Developer to support the delivery of a range of innovative CAD/CAM software products. This is an opportunity to join a collaborative engineering team working on modern, cloud-based applications used by customers across multiple industries. You'll contribute to the development of scalable software solutions, working alongside experienced developers to deliver new features, enhance existing functionality and solve complex technical challenges. The Role As a Contract Software Developer, you'll work across a variety of projects and development teams, adapting to changing priorities and contributing wherever your expertise is needed. The role involves designing, developing and maintaining modern software applications, collaborating closely with engineers to deliver high-quality solutions. This position is well suited to someone who enjoys tackling complex technical problems, can quickly familiarise themselves with existing codebases, and thrives in a collaborative Agile environment. Essential Skills & Experience Strong commercial experience with C# and .NET / ASP.NET Core 8+ Experience working with AWS or Azure Proficiency using Git Strong mathematical, algorithmic and geometric problem-solving skills Proven commercial software development experience (3+ years of experience) Experience contributing across multiple teams, products or codebases Degree in Computer Science, Software Engineering or a related discipline, or equivalent commercial experience Desirable Experience Development of 3D graphics or CAD applications WPF Angular (v18+) or another modern frontend framework DynamoDB or other NoSQL databases RabbitMQ or MassTransit Microservices architecture, Event-driven architecture Cloud-native application development CQRS and Domain-Driven Design (DDD) Test-Driven Development (TDD) Agile development methodologies CI/CD pipelines What's on Offer Hybrid working (2 days onsite, 3 days remote) Long-term contract opportunity Highly technical engineering environment Opportunity to work on complex CAD/CAM software with real-world industrial applications Collaborative team with varied and challenging development work If you're an experienced .NET Contractor with mathematical background and a passion for solving complex engineering and geometry-based problems, we'd love to hear from you.
Jul 31, 2026
Contractor
Contract .NET Software Developer (CAD/CAM) Location: Nottingham (Hybrid: 2 days onsite, 3 days remote) Employment Type: Outside IR35 Contract (Subject to Assessment) Pay Rate: Flexible Day Rate Duration: 6 Months The Opportunity We're working with an established technology business that is looking for an experienced Contract Software Developer to support the delivery of a range of innovative CAD/CAM software products. This is an opportunity to join a collaborative engineering team working on modern, cloud-based applications used by customers across multiple industries. You'll contribute to the development of scalable software solutions, working alongside experienced developers to deliver new features, enhance existing functionality and solve complex technical challenges. The Role As a Contract Software Developer, you'll work across a variety of projects and development teams, adapting to changing priorities and contributing wherever your expertise is needed. The role involves designing, developing and maintaining modern software applications, collaborating closely with engineers to deliver high-quality solutions. This position is well suited to someone who enjoys tackling complex technical problems, can quickly familiarise themselves with existing codebases, and thrives in a collaborative Agile environment. Essential Skills & Experience Strong commercial experience with C# and .NET / ASP.NET Core 8+ Experience working with AWS or Azure Proficiency using Git Strong mathematical, algorithmic and geometric problem-solving skills Proven commercial software development experience (3+ years of experience) Experience contributing across multiple teams, products or codebases Degree in Computer Science, Software Engineering or a related discipline, or equivalent commercial experience Desirable Experience Development of 3D graphics or CAD applications WPF Angular (v18+) or another modern frontend framework DynamoDB or other NoSQL databases RabbitMQ or MassTransit Microservices architecture, Event-driven architecture Cloud-native application development CQRS and Domain-Driven Design (DDD) Test-Driven Development (TDD) Agile development methodologies CI/CD pipelines What's on Offer Hybrid working (2 days onsite, 3 days remote) Long-term contract opportunity Highly technical engineering environment Opportunity to work on complex CAD/CAM software with real-world industrial applications Collaborative team with varied and challenging development work If you're an experienced .NET Contractor with mathematical background and a passion for solving complex engineering and geometry-based problems, we'd love to hear from you.
Associate Director, Applied AI Lab, Innovation & AIApplyremote type: Onsitelocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 2, 2026 (3 days left to apply)job requisition id: JR102668Our Practice Solutions team leads the Firm's innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.The Associate Director - Applied AI Lab, Innovation and AI plays a pivotal role in supporting the Firm's strategic objectives relating to AI, innovation and legal technology. This role significantly contributes to setting the strategic direction of the Firm's AI capabilities, leaning on a wealth of expertise in AI systems architecture, software development, legal technology, and innovation initiatives. As part of the leadership team for Innovation and AI, the Associate Director brings sound technical and commercial recommendations that lead to impactful business decisions. Whether serving in a managerial capacity or as an individual contributor, this role is pivotal for developing and implementing key AI and innovation initiatives across practice groups, client matters and firm-wide operations.The roles and responsibilities of this job include: Serves as technical lead for the Firm's AI Lab, overseeing the design, development, testing and deployment of AI tools, models and infrastructure, and providing authoritative technical direction to the team. Contributes to the development and execution of Firm-wide innovation and AI strategic initiatives, supporting long-term planning, governance and management goals for built, bought and partnered AI solutions. Provides expert technical and strategic consultation to lawyers, legal staff and senior leadership on the application of AI, automation and emerging technologies to legal practice, including contract management, transaction management and workflow optimisation. Architects and develops technical solutions within the AI Lab, including scripting, coding and configuring AI systems and IT infrastructure, leveraging protocols and frameworks such as Model Context Protocol (MCP) and related agentic technologies. Leads rigorous evaluation and testing of AI tools, platforms and vendors, providing technical and commercial recommendations to senior leadership and ensuring solutions meet the Firm's security, performance and scalability requirements. Champions the introduction and adoption of new AI and technology solutions across matter teams and practice groups, identifying high-impact use cases and working with stakeholders at all levels to drive sustainable change. Takes senior accountability for the operational delivery of the AI Lab's programmes and client-facing initiatives, ensuring effective AI governance, quality outcomes and alignment with the Firm's strategic objectives. Analyses performance data, usage metrics and technical outputs from AI systems to generate insights, drive continuous improvement and inform strategic decision-making by the Director of Innovation and AI and the Chief Innovation Officer. Collaborates closely with business services, technology, procurement, Firm Governance teams and external partners to ensure seamless integration of AI and technology solutions, maintaining a forward-looking pipeline of innovation opportunities aligned to the Firm's strategic priorities. Manages and develops a multidisciplinary team of legal engineers, fostering a collaborative, innovative and high-performing team culture and providing visible leadership with direct and matrix leadership responsibilities. Performs additional responsibilities as required to support the Firm's innovation and AI agenda, including supporting the Firm's AI governance coordination for built, bought and partnered AI solutions. Ability to travel domestically and internationally Required skills and experience A law degree or equivalent legal qualification is preferred; a degree in, or practical experience with, computer science, software engineering, information technology, or a related technical discipline will also be considered / beneficial. A combination of legal and technical qualifications is strongly desirable. 12+ years of cross-functional experience across law, innovation, technology, or AI-related roles, with a significant portion spent in or closely supporting a legal or professional services environment. Demonstrated technical expertise in AI systems architecture, software development and IDEs and associated best practices, scripting (e.g. Python, JavaScript, or similar), IT infrastructure, and emerging agentic AI frameworks including Model Context Protocol (MCP), agentic AI technologies and best practices, and related orchestration technologies. Deep expertise in leading, assessing, and deploying legal technology and AI solutions, including generative AI platforms, large language model (LLM) applications. Strong understanding of legal practice workflows, with the ability to translate operational requirements into technical specifications and build or configure solutions that deliver measurable improvements. Advanced proficiency in standard business applications (Microsoft 365 suite), as well as familiarity with cloud platforms (e.g. Microsoft Azure, AWS) and AI/ML development environments. Exceptional communication and stakeholder management skills, with the ability to translate complex technical concepts clearly to senior partners, business leaders, the Director of Innovation and AI, and the Chief Innovation Officer, and to operate as a trusted adviser bridging technology and legal practice. Highly developed diplomacy skills, with demonstrated ability to build consensus, foster collaboration, and drive cross-functional, global teams across multiple time zones and jurisdictions through difficult and ambiguous problem spaces to successful deadline-driven outcomes. Demonstrated project and programme management expertise, including the ability to lead and deliver complex technical and innovation projects within matrixed, hierarchical and non-hierarchical environments at pace. In-depth knowledge of the rapidly evolving AI and legal technology landscape, including generative AI, agentic systems, LLM fine-tuning, and responsible AI governance, with a genuine commitment to keeping the firm at the forefront of innovation. Strong independent judgment and the ability to make confident technical and strategic recommendations, with clear awareness of when matters require escalation to the Director of Innovation and AI or Chief Innovation Officer. Proven ability to lead, coach, and develop a growing technically skilled team, with a focus on building capability, supporting career development, and maintaining high standards of performance across the AI Lab. What We Offer At White & Case, you can make a real difference, work on cutting-edge matters that make the headlines and help shape the world we live in. We live by our values to be pioneering, united and human and we believe that you will experience them from your first day. We will give you the support and training that will help you achieve your potential.We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a member of our market leading Innovation & AI team and our benefits are designed to support your changing needs and priorities across different life stages.We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation. Location This role is based in our London office.Our standard office hours are 09:30-18:00, with a current requirement for 4 days (Monday - Thursday) in the office per week. Firm Benefits We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include: Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Holiday purchase Life insurance Critical illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Director, Innovation and AI Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Jul 31, 2026
Full time
Associate Director, Applied AI Lab, Innovation & AIApplyremote type: Onsitelocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 2, 2026 (3 days left to apply)job requisition id: JR102668Our Practice Solutions team leads the Firm's innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.The Associate Director - Applied AI Lab, Innovation and AI plays a pivotal role in supporting the Firm's strategic objectives relating to AI, innovation and legal technology. This role significantly contributes to setting the strategic direction of the Firm's AI capabilities, leaning on a wealth of expertise in AI systems architecture, software development, legal technology, and innovation initiatives. As part of the leadership team for Innovation and AI, the Associate Director brings sound technical and commercial recommendations that lead to impactful business decisions. Whether serving in a managerial capacity or as an individual contributor, this role is pivotal for developing and implementing key AI and innovation initiatives across practice groups, client matters and firm-wide operations.The roles and responsibilities of this job include: Serves as technical lead for the Firm's AI Lab, overseeing the design, development, testing and deployment of AI tools, models and infrastructure, and providing authoritative technical direction to the team. Contributes to the development and execution of Firm-wide innovation and AI strategic initiatives, supporting long-term planning, governance and management goals for built, bought and partnered AI solutions. Provides expert technical and strategic consultation to lawyers, legal staff and senior leadership on the application of AI, automation and emerging technologies to legal practice, including contract management, transaction management and workflow optimisation. Architects and develops technical solutions within the AI Lab, including scripting, coding and configuring AI systems and IT infrastructure, leveraging protocols and frameworks such as Model Context Protocol (MCP) and related agentic technologies. Leads rigorous evaluation and testing of AI tools, platforms and vendors, providing technical and commercial recommendations to senior leadership and ensuring solutions meet the Firm's security, performance and scalability requirements. Champions the introduction and adoption of new AI and technology solutions across matter teams and practice groups, identifying high-impact use cases and working with stakeholders at all levels to drive sustainable change. Takes senior accountability for the operational delivery of the AI Lab's programmes and client-facing initiatives, ensuring effective AI governance, quality outcomes and alignment with the Firm's strategic objectives. Analyses performance data, usage metrics and technical outputs from AI systems to generate insights, drive continuous improvement and inform strategic decision-making by the Director of Innovation and AI and the Chief Innovation Officer. Collaborates closely with business services, technology, procurement, Firm Governance teams and external partners to ensure seamless integration of AI and technology solutions, maintaining a forward-looking pipeline of innovation opportunities aligned to the Firm's strategic priorities. Manages and develops a multidisciplinary team of legal engineers, fostering a collaborative, innovative and high-performing team culture and providing visible leadership with direct and matrix leadership responsibilities. Performs additional responsibilities as required to support the Firm's innovation and AI agenda, including supporting the Firm's AI governance coordination for built, bought and partnered AI solutions. Ability to travel domestically and internationally Required skills and experience A law degree or equivalent legal qualification is preferred; a degree in, or practical experience with, computer science, software engineering, information technology, or a related technical discipline will also be considered / beneficial. A combination of legal and technical qualifications is strongly desirable. 12+ years of cross-functional experience across law, innovation, technology, or AI-related roles, with a significant portion spent in or closely supporting a legal or professional services environment. Demonstrated technical expertise in AI systems architecture, software development and IDEs and associated best practices, scripting (e.g. Python, JavaScript, or similar), IT infrastructure, and emerging agentic AI frameworks including Model Context Protocol (MCP), agentic AI technologies and best practices, and related orchestration technologies. Deep expertise in leading, assessing, and deploying legal technology and AI solutions, including generative AI platforms, large language model (LLM) applications. Strong understanding of legal practice workflows, with the ability to translate operational requirements into technical specifications and build or configure solutions that deliver measurable improvements. Advanced proficiency in standard business applications (Microsoft 365 suite), as well as familiarity with cloud platforms (e.g. Microsoft Azure, AWS) and AI/ML development environments. Exceptional communication and stakeholder management skills, with the ability to translate complex technical concepts clearly to senior partners, business leaders, the Director of Innovation and AI, and the Chief Innovation Officer, and to operate as a trusted adviser bridging technology and legal practice. Highly developed diplomacy skills, with demonstrated ability to build consensus, foster collaboration, and drive cross-functional, global teams across multiple time zones and jurisdictions through difficult and ambiguous problem spaces to successful deadline-driven outcomes. Demonstrated project and programme management expertise, including the ability to lead and deliver complex technical and innovation projects within matrixed, hierarchical and non-hierarchical environments at pace. In-depth knowledge of the rapidly evolving AI and legal technology landscape, including generative AI, agentic systems, LLM fine-tuning, and responsible AI governance, with a genuine commitment to keeping the firm at the forefront of innovation. Strong independent judgment and the ability to make confident technical and strategic recommendations, with clear awareness of when matters require escalation to the Director of Innovation and AI or Chief Innovation Officer. Proven ability to lead, coach, and develop a growing technically skilled team, with a focus on building capability, supporting career development, and maintaining high standards of performance across the AI Lab. What We Offer At White & Case, you can make a real difference, work on cutting-edge matters that make the headlines and help shape the world we live in. We live by our values to be pioneering, united and human and we believe that you will experience them from your first day. We will give you the support and training that will help you achieve your potential.We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a member of our market leading Innovation & AI team and our benefits are designed to support your changing needs and priorities across different life stages.We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation. Location This role is based in our London office.Our standard office hours are 09:30-18:00, with a current requirement for 4 days (Monday - Thursday) in the office per week. Firm Benefits We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include: Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Holiday purchase Life insurance Critical illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Director, Innovation and AI Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Overview Job Family: Software Req ID: 487063 We are looking for people who want to shape the digital world of tomorrow together with us. Because - we enable digital transformation! Welcome to Siemens Digital Industries Software. We are a dynamic, modern and steadily growing software company that already delivers tomorrow's technologies and innovations to our customers today. Backed by the strength of a company like Siemens, a wide range of opportunities emerges - opportunities we want to explore together with you. We are the software pillar of Siemens. We take ownership, support and assist our clients in all questions related to software - with a focus on various industries. With the world's most comprehensive portfolio in industrial software. Join our dynamic and forward thinking CaPS (Cloud Application Services) Team, where we support critical engineering and manufacturing platforms used globally. The Role As an Implementation Consultant, you will be part of a collaborative and highly skilled team supporting PLM Solutions for customers across the UK. You will contribute to the ongoing support, optimisation, and evolution of PLM environments, helping to ensure they remain reliable and performant. You will ensure high availability and performance of the environments, enabling engineering teams to work efficiently and without disruption. The role combines hands on technical work, proactive system management, and close collaboration with application, database, network, and security teams. You will support the implementation and ongoing operation of Siemens PLM Software solutions, helping customers achieve stable, high performing production environments throughout their digital transformation journey. This is a fully remote position with UK, offering flexibility and autonomy, while remaining part of a highly connected global team. Key Responsibilities Provide guidance and technical consultation during the implementation and configuration of ALM/PLM solutions for our customers (Polarion or Teamcenter). Deliver comprehensive technical support, including shift-based work, to ensure continuous operation and post-implementation customer satisfaction. Handle and resolve L2 tickets and technical incidents related to ALM/PLM applications to ensure optimal system performance. Perform system maintenance tasks, including applying patches and updates in Test, UAT, and Production environments, to maintain solution integrity and security. Conduct thorough root cause analyses for sophisticated technical issues and document findings to prevent recurrence and improve system stability. Liaise with internal product support (GTAC) to resolve deeper product-related issues and manage Incident Reports (IRs). Maintain clear and effective communication with end-users regarding issue status, resolution, and best practices. Work closely with implementation and development teams to address L3 issues and sophisticated system integrations. Develop and provide effective workarounds for critical system problems to minimize operational impact. Contribute to and maintain a comprehensive Knowledge Management database, documenting solutions and best practices for future reference. On Call Support This role requires on-call availability in a rotating model in addition to the regular working hours, approximately once per month. Any on call duties are compensated with additional payment, in line with the Siemens policies. Required Skills & Experience Experience in consulting and concept development for the software and product development process Excellent knowledge of business processes in the ALM/PLM environment, as well as process knowledge in Business Process Analysis. Basic Linux and Windows Operating System knowledge Previous experience installing SISW Software solutions on cloud platforms (AWS, Azure, GCP). Experience in Requirements Engineering/System Engineering and working experience with web applications, client-server architecture You understand common software development principles and lifecycle You contribute to process improvement in Application support and maintenance, providing feedback on the use of processes, systems, and tools in real world situations Focusing on mentoring others to improve technical delivery & support across the business, proactively sharing knowledge to transfer expertise Security & Vetting Requirements Please note that this role may be subject to security and export control requirements. As a result, employment in this role is subject to the successful completion of pre employment screening, including Baseline Personnel Security Standard (BPSS) checks. Depending on the nature of the role and associated access requirements, additional levels of National Security Vetting (such as Security Check (SC may be required. This may include meeting UK residency requirements necessary to support the security vetting process. We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare. We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. Organization: Digital Industries Job Type: Full-time Category: Customer Services
Jul 31, 2026
Full time
Overview Job Family: Software Req ID: 487063 We are looking for people who want to shape the digital world of tomorrow together with us. Because - we enable digital transformation! Welcome to Siemens Digital Industries Software. We are a dynamic, modern and steadily growing software company that already delivers tomorrow's technologies and innovations to our customers today. Backed by the strength of a company like Siemens, a wide range of opportunities emerges - opportunities we want to explore together with you. We are the software pillar of Siemens. We take ownership, support and assist our clients in all questions related to software - with a focus on various industries. With the world's most comprehensive portfolio in industrial software. Join our dynamic and forward thinking CaPS (Cloud Application Services) Team, where we support critical engineering and manufacturing platforms used globally. The Role As an Implementation Consultant, you will be part of a collaborative and highly skilled team supporting PLM Solutions for customers across the UK. You will contribute to the ongoing support, optimisation, and evolution of PLM environments, helping to ensure they remain reliable and performant. You will ensure high availability and performance of the environments, enabling engineering teams to work efficiently and without disruption. The role combines hands on technical work, proactive system management, and close collaboration with application, database, network, and security teams. You will support the implementation and ongoing operation of Siemens PLM Software solutions, helping customers achieve stable, high performing production environments throughout their digital transformation journey. This is a fully remote position with UK, offering flexibility and autonomy, while remaining part of a highly connected global team. Key Responsibilities Provide guidance and technical consultation during the implementation and configuration of ALM/PLM solutions for our customers (Polarion or Teamcenter). Deliver comprehensive technical support, including shift-based work, to ensure continuous operation and post-implementation customer satisfaction. Handle and resolve L2 tickets and technical incidents related to ALM/PLM applications to ensure optimal system performance. Perform system maintenance tasks, including applying patches and updates in Test, UAT, and Production environments, to maintain solution integrity and security. Conduct thorough root cause analyses for sophisticated technical issues and document findings to prevent recurrence and improve system stability. Liaise with internal product support (GTAC) to resolve deeper product-related issues and manage Incident Reports (IRs). Maintain clear and effective communication with end-users regarding issue status, resolution, and best practices. Work closely with implementation and development teams to address L3 issues and sophisticated system integrations. Develop and provide effective workarounds for critical system problems to minimize operational impact. Contribute to and maintain a comprehensive Knowledge Management database, documenting solutions and best practices for future reference. On Call Support This role requires on-call availability in a rotating model in addition to the regular working hours, approximately once per month. Any on call duties are compensated with additional payment, in line with the Siemens policies. Required Skills & Experience Experience in consulting and concept development for the software and product development process Excellent knowledge of business processes in the ALM/PLM environment, as well as process knowledge in Business Process Analysis. Basic Linux and Windows Operating System knowledge Previous experience installing SISW Software solutions on cloud platforms (AWS, Azure, GCP). Experience in Requirements Engineering/System Engineering and working experience with web applications, client-server architecture You understand common software development principles and lifecycle You contribute to process improvement in Application support and maintenance, providing feedback on the use of processes, systems, and tools in real world situations Focusing on mentoring others to improve technical delivery & support across the business, proactively sharing knowledge to transfer expertise Security & Vetting Requirements Please note that this role may be subject to security and export control requirements. As a result, employment in this role is subject to the successful completion of pre employment screening, including Baseline Personnel Security Standard (BPSS) checks. Depending on the nature of the role and associated access requirements, additional levels of National Security Vetting (such as Security Check (SC may be required. This may include meeting UK residency requirements necessary to support the security vetting process. We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare. We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. Organization: Digital Industries Job Type: Full-time Category: Customer Services
Lead Technical Architect - Azure Cloud Migration Location: Remote (UK) Rate: 737 per day (Outside IR35) Duration: Initial 3-month contract with potential extension Clearance: BPSS An exciting opportunity has arisen for an experienced Lead Technical Architect to join a high-profile programme supporting NHS Blood and Transplant (NHSBT) on the migration of a critical national infrastructure application to Microsoft Azure. The successful candidate will provide technical leadership across discovery, design assurance, and migration delivery, ensuring a secure, resilient, and operationally ready cloud solution. Working alongside senior stakeholders, Microsoft specialists, delivery teams, and third-party suppliers, you will act as the technical design authority throughout the cloud migration lifecycle. Essential Skills & Experience Extensive experience leading large-scale Azure cloud migration programmes. Proven background as a Lead Technical Architect within complex enterprise environments. Experience operating at SFIA Level 6/7. Ability to provide technical governance across multiple workstreams and stakeholder groups. Strong communication skills with the ability to engage senior client stakeholders and hyperscale cloud providers. Strong expertise across: Microsoft Azure Architecture Enterprise Networking Identity & Access Management (IAM) Security Architecture Backup & Recovery Disaster Recovery Business Continuity Planning Desirable Microsoft Azure Solutions Architect certification. TOGAF certification. Experience migrating applications from on-premises environments to Azure. Knowledge of service transition and operational support model design. Key Responsibilities Lead technical governance and architecture assurance throughout the migration programme. Review and validate target Azure architecture and landing zone design. Oversee security, resilience, compliance, and disaster recovery requirements. Assess technical risks, dependencies, and migration approaches. Support migration planning, implementation, cutover activities, and service transition. Facilitate architecture workshops and governance forums. Act as the primary technical interface between NHSBT, Microsoft, project teams, and third-party suppliers. What You'll Get in Return Opportunity to work on a nationally significant cloud transformation programme. Fully remote engagement. Competitive daily rate of 737 per day Outside IR35. Exposure to complex Azure architecture and Critical National Infrastructure environments. Collaborative working with senior technical and business stakeholders. What You Need to Do Now If you're interested in this role, click 'Apply Now' to submit your CV, or contact the Hays Technology team for a confidential discussion about your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 30, 2026
Contractor
Lead Technical Architect - Azure Cloud Migration Location: Remote (UK) Rate: 737 per day (Outside IR35) Duration: Initial 3-month contract with potential extension Clearance: BPSS An exciting opportunity has arisen for an experienced Lead Technical Architect to join a high-profile programme supporting NHS Blood and Transplant (NHSBT) on the migration of a critical national infrastructure application to Microsoft Azure. The successful candidate will provide technical leadership across discovery, design assurance, and migration delivery, ensuring a secure, resilient, and operationally ready cloud solution. Working alongside senior stakeholders, Microsoft specialists, delivery teams, and third-party suppliers, you will act as the technical design authority throughout the cloud migration lifecycle. Essential Skills & Experience Extensive experience leading large-scale Azure cloud migration programmes. Proven background as a Lead Technical Architect within complex enterprise environments. Experience operating at SFIA Level 6/7. Ability to provide technical governance across multiple workstreams and stakeholder groups. Strong communication skills with the ability to engage senior client stakeholders and hyperscale cloud providers. Strong expertise across: Microsoft Azure Architecture Enterprise Networking Identity & Access Management (IAM) Security Architecture Backup & Recovery Disaster Recovery Business Continuity Planning Desirable Microsoft Azure Solutions Architect certification. TOGAF certification. Experience migrating applications from on-premises environments to Azure. Knowledge of service transition and operational support model design. Key Responsibilities Lead technical governance and architecture assurance throughout the migration programme. Review and validate target Azure architecture and landing zone design. Oversee security, resilience, compliance, and disaster recovery requirements. Assess technical risks, dependencies, and migration approaches. Support migration planning, implementation, cutover activities, and service transition. Facilitate architecture workshops and governance forums. Act as the primary technical interface between NHSBT, Microsoft, project teams, and third-party suppliers. What You'll Get in Return Opportunity to work on a nationally significant cloud transformation programme. Fully remote engagement. Competitive daily rate of 737 per day Outside IR35. Exposure to complex Azure architecture and Critical National Infrastructure environments. Collaborative working with senior technical and business stakeholders. What You Need to Do Now If you're interested in this role, click 'Apply Now' to submit your CV, or contact the Hays Technology team for a confidential discussion about your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Delivery Manager - Security / WIZ Remote (UK) 6-Month Rolling Contract Outside IR35 We are seeking an experienced Code Security Technical Delivery Manager to lead the rollout and adoption of a strategic code security platform across a large-scale telecommunications environment. This is a delivery-focused role that will see you working closely with Security, Engineering, DevOps, and Architecture teams to drive the successful implementation of cloud and code security capabilities across multiple development teams and markets. Key Responsibilities Lead the deployment, rollout, and adoption of a code security platform across the organisation. Drive onboarding of development teams and local business units. Work with Engineering, DevOps, and Security stakeholders to integrate security into developer workflows. Support integration with GitHub, GitLab, and Azure DevOps environments. Ensure security controls are embedded within CI/CD pipelines. Manage programme delivery, risks, issues, and dependencies. Track adoption, engagement, and delivery milestones. Coordinate stakeholders across multiple teams and locations. Support prioritisation and planning for future onboarding activities. Essential Experience 5+ years' experience within Cloud Security, Code Security, or DevSecOps environments. Proven experience delivering large-scale security or technology rollouts. Strong understanding of cloud security principles and secure software development. Experience working with CI/CD pipelines and DevOps practices. Experience with: GitHub GitLab Azure DevOps (ADO) Jira Strong stakeholder management and communication skills. Experience managing risks, dependencies, and delivery plans. Knowledge of Wiz or similar platforms such as Snyk, Prisma Cloud, Checkmarx, Veracode, or Lacework would be highly beneficial. Mandatory Requirement Telecommunications industry experience is essential. Candidates must have previous experience working within a Telco environment and be comfortable operating within complex, large-scale technology organisations. Suitable Backgrounds Technical Delivery Manager Security Delivery Manager DevSecOps Manager Cloud Security Manager Security Programme Manager Application Security Lead Cloud Security Architect This is an excellent opportunity to join a major transformation programme, driving the adoption of cloud and code security capabilities within a large telecommunications organisation on a fully remote, Outside IR35 contract basis. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jul 30, 2026
Contractor
Technical Delivery Manager - Security / WIZ Remote (UK) 6-Month Rolling Contract Outside IR35 We are seeking an experienced Code Security Technical Delivery Manager to lead the rollout and adoption of a strategic code security platform across a large-scale telecommunications environment. This is a delivery-focused role that will see you working closely with Security, Engineering, DevOps, and Architecture teams to drive the successful implementation of cloud and code security capabilities across multiple development teams and markets. Key Responsibilities Lead the deployment, rollout, and adoption of a code security platform across the organisation. Drive onboarding of development teams and local business units. Work with Engineering, DevOps, and Security stakeholders to integrate security into developer workflows. Support integration with GitHub, GitLab, and Azure DevOps environments. Ensure security controls are embedded within CI/CD pipelines. Manage programme delivery, risks, issues, and dependencies. Track adoption, engagement, and delivery milestones. Coordinate stakeholders across multiple teams and locations. Support prioritisation and planning for future onboarding activities. Essential Experience 5+ years' experience within Cloud Security, Code Security, or DevSecOps environments. Proven experience delivering large-scale security or technology rollouts. Strong understanding of cloud security principles and secure software development. Experience working with CI/CD pipelines and DevOps practices. Experience with: GitHub GitLab Azure DevOps (ADO) Jira Strong stakeholder management and communication skills. Experience managing risks, dependencies, and delivery plans. Knowledge of Wiz or similar platforms such as Snyk, Prisma Cloud, Checkmarx, Veracode, or Lacework would be highly beneficial. Mandatory Requirement Telecommunications industry experience is essential. Candidates must have previous experience working within a Telco environment and be comfortable operating within complex, large-scale technology organisations. Suitable Backgrounds Technical Delivery Manager Security Delivery Manager DevSecOps Manager Cloud Security Manager Security Programme Manager Application Security Lead Cloud Security Architect This is an excellent opportunity to join a major transformation programme, driving the adoption of cloud and code security capabilities within a large telecommunications organisation on a fully remote, Outside IR35 contract basis. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Lead Technical Architect Location: Primarily Remote (occasional travel to Bristol, Manchester or London) Duration: ASAP - 31st Dec Our Client is hiring for a reputed client to provide technical leadership across the discovery and migration of a critical NHS Blood and Transplant application to Microsoft Azure. This is a short-term project (3-4 months, starting 7 September), where your architectural governance will directly help enable a safe, resilient cloud move within a highly regulated environment. What you'll be doing: Lead technical assurance from discovery through migration completion and service transition Validate the current "as-is" architecture, including application, infrastructure, network, security and operational dependencies Define and assure the target Azure architecture, including landing zone alignment and key platform components Govern technical decisions and risks across NHSBT, Microsoft, and delivery teams Oversee security, resilience, backup, disaster recovery, and business continuity requirements Review migration approaches, sequencing, runbooks, readiness criteria, and escalation blockers Support operational readiness and final technical acceptance/sign-off recommendations What you'll bring: Extensive experience delivering Azure cloud migration programmes, confidently operating at SFIA 6/7 level Proven track record as a Lead Technical Architect on complex enterprise transformation work Strong understanding of Azure architecture, networking, identity/access management, security, backup/recovery and disaster recovery Ability to act as a credible technical design authority with senior stakeholders, including a hyperscaler partner Experience governing technical delivery across multiple stakeholder groups Additional information: Security Clearance: BPSS needed If you're an architect who thrives on governance, clarity and real-world delivery in mission-critical environments, we'd love to hear from you. Apply today with an up-to-date CV. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 30, 2026
Contractor
Lead Technical Architect Location: Primarily Remote (occasional travel to Bristol, Manchester or London) Duration: ASAP - 31st Dec Our Client is hiring for a reputed client to provide technical leadership across the discovery and migration of a critical NHS Blood and Transplant application to Microsoft Azure. This is a short-term project (3-4 months, starting 7 September), where your architectural governance will directly help enable a safe, resilient cloud move within a highly regulated environment. What you'll be doing: Lead technical assurance from discovery through migration completion and service transition Validate the current "as-is" architecture, including application, infrastructure, network, security and operational dependencies Define and assure the target Azure architecture, including landing zone alignment and key platform components Govern technical decisions and risks across NHSBT, Microsoft, and delivery teams Oversee security, resilience, backup, disaster recovery, and business continuity requirements Review migration approaches, sequencing, runbooks, readiness criteria, and escalation blockers Support operational readiness and final technical acceptance/sign-off recommendations What you'll bring: Extensive experience delivering Azure cloud migration programmes, confidently operating at SFIA 6/7 level Proven track record as a Lead Technical Architect on complex enterprise transformation work Strong understanding of Azure architecture, networking, identity/access management, security, backup/recovery and disaster recovery Ability to act as a credible technical design authority with senior stakeholders, including a hyperscaler partner Experience governing technical delivery across multiple stakeholder groups Additional information: Security Clearance: BPSS needed If you're an architect who thrives on governance, clarity and real-world delivery in mission-critical environments, we'd love to hear from you. Apply today with an up-to-date CV. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! See yourself at Twilio Join the team as our next Principal Presales Engineer for our Twilio Communications EMEA team. About the job The Twilio Principal Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 5 years in a technical pre-sales role in CPaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre-sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud-native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK, Ireland or Spain. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Jul 30, 2026
Full time
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! See yourself at Twilio Join the team as our next Principal Presales Engineer for our Twilio Communications EMEA team. About the job The Twilio Principal Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 5 years in a technical pre-sales role in CPaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre-sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud-native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK, Ireland or Spain. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Our Future Healthis an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we'renow the world's biggest health researchprogramme of its kind, and our volunteer group is also more diverse than other, similar health researchprogrammes. Technology and data are central to our mission. Our systems power websites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. We are looking for a Staff Engineer (Architect) to own the high-level design of our researcher operations systems. As Our Future Health moves to expand its research offering we need to build and operate new systems related to acquiring researchers, onboarding them, taking them through the study application process, and maintaining our relationship with them. The role will require working with other functions at Our Future Health such as Finance, Customer Support, and we expect it to involve a mixture of bespoke building of select components alongside configuration and integration of SaaS products like CRM, ticketing, support, and email comms systems. Where we build our own components you will work with product development squads to define the design and requirements for the component and then support the squad as they build it. The researcher onboarding and study application processes are vitally important to Our Future Health since they form our implementation of two principles from the "Five Safes" framework for safe research access to data - "safe people" and "safe projects". As well as the responsibilities specific to the researcher operations area, as a member of the Architecture team you will also play a key role in general architecture activities at Our Future Health - working with other engineers to guide the wider platform design, work on cross-platform projects which add new platform-side capabilities, represent technology in the early stages of future projects, and so on. Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: Represent technology/architecture/engineering in cross functional project teams throughout a project's lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them. Work with your peer staff engineers and Head of Engineering to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement. Lead decision making on critical technical strategy and implementations which affect your business area. Identify opportunities for and then carry out specific pieces of high impact hands on work where it makes sense. Work with partners and suppliers to integrate their systems with Our Future Health's. Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high quality software products. Contribute to the reliability, resilience and ongoing evolution of critical research platform services and live systems where required. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills You have led the architectural design of systems. Experience of configuring and integrating off the shelf SaaS systems with bespoke web and backend applications, via APIs, event driven architectures, etc. Appreciation of the balance between "build" and "buy", experience of weighing up pros and cons to make a selection which will fit into the wider organisation's systems and meet the needs of organisational internal users and goals. Knowledge and experience of building cloud hosted consumer web applications and backend services using open source technologies such as Node.js, Ruby on Rails, Python in a start up or scale up environment. Prior experience with Azure (ideally), AWS or GCP. Comfortable working with Infrastructure as Code, ideally with knowledge of Terraform. Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity with other types of data store (blob, document, graph). Expertise in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competencies Experience working in/with cross functional teams consisting of engineers, product, UX and non technical stakeholders. Proven ability to communicate with stakeholders and audiences at different levels. Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade offs and make informed decisions around design and technology choices. Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued. Strong understanding of software quality principles and practices. Experience in mentoring and coaching less experienced engineers. Comfortable facilitating technical discussions, encouraging collaboration and providing direction. Salary & Benefits Competitive base salary from £105,000 Generous Pension Scheme - We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join Us - Let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications we need to close our postings early. Equity and Accessibility At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you require any reasonable adjustments, please email us at
Jul 28, 2026
Full time
Our Future Healthis an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we'renow the world's biggest health researchprogramme of its kind, and our volunteer group is also more diverse than other, similar health researchprogrammes. Technology and data are central to our mission. Our systems power websites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. We are looking for a Staff Engineer (Architect) to own the high-level design of our researcher operations systems. As Our Future Health moves to expand its research offering we need to build and operate new systems related to acquiring researchers, onboarding them, taking them through the study application process, and maintaining our relationship with them. The role will require working with other functions at Our Future Health such as Finance, Customer Support, and we expect it to involve a mixture of bespoke building of select components alongside configuration and integration of SaaS products like CRM, ticketing, support, and email comms systems. Where we build our own components you will work with product development squads to define the design and requirements for the component and then support the squad as they build it. The researcher onboarding and study application processes are vitally important to Our Future Health since they form our implementation of two principles from the "Five Safes" framework for safe research access to data - "safe people" and "safe projects". As well as the responsibilities specific to the researcher operations area, as a member of the Architecture team you will also play a key role in general architecture activities at Our Future Health - working with other engineers to guide the wider platform design, work on cross-platform projects which add new platform-side capabilities, represent technology in the early stages of future projects, and so on. Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: Represent technology/architecture/engineering in cross functional project teams throughout a project's lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them. Work with your peer staff engineers and Head of Engineering to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement. Lead decision making on critical technical strategy and implementations which affect your business area. Identify opportunities for and then carry out specific pieces of high impact hands on work where it makes sense. Work with partners and suppliers to integrate their systems with Our Future Health's. Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high quality software products. Contribute to the reliability, resilience and ongoing evolution of critical research platform services and live systems where required. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills You have led the architectural design of systems. Experience of configuring and integrating off the shelf SaaS systems with bespoke web and backend applications, via APIs, event driven architectures, etc. Appreciation of the balance between "build" and "buy", experience of weighing up pros and cons to make a selection which will fit into the wider organisation's systems and meet the needs of organisational internal users and goals. Knowledge and experience of building cloud hosted consumer web applications and backend services using open source technologies such as Node.js, Ruby on Rails, Python in a start up or scale up environment. Prior experience with Azure (ideally), AWS or GCP. Comfortable working with Infrastructure as Code, ideally with knowledge of Terraform. Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity with other types of data store (blob, document, graph). Expertise in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competencies Experience working in/with cross functional teams consisting of engineers, product, UX and non technical stakeholders. Proven ability to communicate with stakeholders and audiences at different levels. Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade offs and make informed decisions around design and technology choices. Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued. Strong understanding of software quality principles and practices. Experience in mentoring and coaching less experienced engineers. Comfortable facilitating technical discussions, encouraging collaboration and providing direction. Salary & Benefits Competitive base salary from £105,000 Generous Pension Scheme - We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join Us - Let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications we need to close our postings early. Equity and Accessibility At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you require any reasonable adjustments, please email us at
Forward Deployed Engineer / Senior Software Engineer (AI focused) London / Remote (UK) £110K - £130K+ We are seeking an experienced technical leader to join a global consulting team. This role is central to shaping enterprise-scale AI transformations, combining deep technical expertise with strategic client engagement. As a Forward Deployed Engineer, you will be both technical and commercial in approach but most importantly, AI-focused in everything you do. Responsibilities will include: Working with customers to turn AI ideas and problems into real business solutions. Designing and build AI applications, agents and automated workflows. Connecting AI solutions with the customer's existing systems and cloud platforms (through API integrations largely). Taking projects from concept through to deployment. Helping organisations get the most value from AI. Creating reusable tools and frameworks that can be scaled across their client base. You'll be one of the first Forward Deployed Engineers in Europe, partnering with customers across the UK and Europe while collaborating with a global team of engineers. About you: Strong software engineering background with experience building production-grade solutions (preferably 7-10 years of experience+) Experience working with full-stack applications -JavaScript / TypeScript, Python (Java is a bonus). Experience working with AI technologies from Agentic systems, to RAG / CAG, LLM applications. Experience with cloud ecosystems (GCP, Azure, AWS) Good understanding of enterprise architecture, security and business processes. Comfortable engaging directly with customers and acting as a trusted technical advisor. Why This Role? Work on cutting-edge AI projects directly with clients. Be a key part of building the European FDE presence from the ground up. Enjoy the flexibility of a remote role with occasional travel across the UK and Europe. Work across a diverse range of industries and use cases. Influence customer strategy, architecture and AI adoption at scale. If you're a senior engineer who enjoys solving difficult problems, working closely with customers, and building the next generation of AI-powered solutions, we'd love to hear from you. Apply now for a confidential conversation.
Jul 22, 2026
Full time
Forward Deployed Engineer / Senior Software Engineer (AI focused) London / Remote (UK) £110K - £130K+ We are seeking an experienced technical leader to join a global consulting team. This role is central to shaping enterprise-scale AI transformations, combining deep technical expertise with strategic client engagement. As a Forward Deployed Engineer, you will be both technical and commercial in approach but most importantly, AI-focused in everything you do. Responsibilities will include: Working with customers to turn AI ideas and problems into real business solutions. Designing and build AI applications, agents and automated workflows. Connecting AI solutions with the customer's existing systems and cloud platforms (through API integrations largely). Taking projects from concept through to deployment. Helping organisations get the most value from AI. Creating reusable tools and frameworks that can be scaled across their client base. You'll be one of the first Forward Deployed Engineers in Europe, partnering with customers across the UK and Europe while collaborating with a global team of engineers. About you: Strong software engineering background with experience building production-grade solutions (preferably 7-10 years of experience+) Experience working with full-stack applications -JavaScript / TypeScript, Python (Java is a bonus). Experience working with AI technologies from Agentic systems, to RAG / CAG, LLM applications. Experience with cloud ecosystems (GCP, Azure, AWS) Good understanding of enterprise architecture, security and business processes. Comfortable engaging directly with customers and acting as a trusted technical advisor. Why This Role? Work on cutting-edge AI projects directly with clients. Be a key part of building the European FDE presence from the ground up. Enjoy the flexibility of a remote role with occasional travel across the UK and Europe. Work across a diverse range of industries and use cases. Influence customer strategy, architecture and AI adoption at scale. If you're a senior engineer who enjoys solving difficult problems, working closely with customers, and building the next generation of AI-powered solutions, we'd love to hear from you. Apply now for a confidential conversation.
