The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the RoleAs a Solutions Consultant, you'll be the trusted solution and technical advisor within our revenue team, bridging the gap between our innovative technology and each customer's unique vision. You'll architect solutions for major client wins, demonstrate the platform's capabilities, and show how dotdigital can maximise ROI, accelerate adoption, and unlock personalisation at scale. From discovery and tailored demos to proof of concept builds, you'll play a pivotal role in turning interest into commitment and strategy into reality.
Here, you'll work with global brands, tackle diverse technical challenges, and collaborate with some of the brightest sales and customer success minds in SaaS - all in a high growth, collaborative environment where your expertise has a direct impact on revenue and customer success.
Your ImpactAt dotdigital, Solutions Consultants own the technical win. As the trusted advisor to prospects and customers, you'll collaborate closely with Account Executives, Account Managers, and Professional Services to design and deliver solutions that close deals, accelerate adoption, and maximise client ROI.
This is a high profile, customer facing role where your blend of technical expertise, commercial acumen, and consultative approach shapes deal strategy, overcomes challenges, and showcases the full power of the dotdigital platform.
If you thrive at the intersection of technology, business impact, and storytelling - and want to contribute to a market leading SaaS solution - we'd love to hear from you.
What You'll Do Partner with Sales & Customer Success to drive revenueAt Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.
We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI commitmentAs an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal statementNo agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.