Travel After Sales Support Consultant

Travel After Sales Support Assistant

Base Salary to £30,000 + Great Benefits

Fully remote within the UK

Our client is an independently owned award-winning specialist tour operator who specialises in luxury holidays as well as tailormade holidays, escorted tours and cruises, for discerning clients within Europe, North Africa, Indian Ocean and the Middle East selling to both direct clients and trade partners.

Due to growth, they now recruiting for an experienced Travel Aftersales Support Assistant to join their teams.

Candidates must have previous travel industry experience in a similar role with operations, support or after sales.

This role is offered on a fully remote basis within the UK

Travel Aftersales Support Assistant Duties:

Pro-actively work as an 'after sales' support for all members of the reservations team

Checking bookings made by the reservations team and sending out correct documentation to clients

Checking that costings, markups, commissions are applied correctly

Dealing with any changes, cancellations, additions, or amendments to holiday bookings

Processing customer requests - flight seats, airport assistance, extra luggage etc

Travel Aftersales Support Assistant Experience Required

Previous customer service, operations, or after sales experience working within the travel industry is essential preferably for a tour operator

Exceptional Customer Service skills, looking to always exceed expectations

Ability to manage own workload

Travel Aftersales Support Assistant Salary and Benefits

Base Salary to £30,000 based on experience

22 days annual leave

Pension

Fam Trips and holiday discounts

No Sundays or evenings

Fully remote within the UK

To apply for the Travel Aftersales Support Assistant role, please email your CV and a member of the team will be in contact to discuss the role and company.