Probation Service Officer

Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield.

This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support.

Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey.

This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension.

Job Summary

• Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ
• Contract Type: Temporary, 13 weeks (with possibility of extension)
• Hours: Full-time, 37 hours per week (flexibility required)
• Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella
• Working Pattern: On-site

Key Responsibilities

• Provide pre-release and resettlement support to approximately 30-40 offenders per month.
• Conduct assessments to identify needs, risks, and appropriate interventions.
• Coordinate referrals to housing providers and partner agencies to support resettlement.
• Manage a caseload of low to medium risk offenders approaching release.
• Support offender management processes and contribute to sentence planning.
• Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums.
• Maintain accurate and timely case records in line with policy and procedural requirements.
• Build strong working relationships with residents, prison staff, and external stakeholders.
• Support individuals at the point of release to ensure continuity of care and engagement with services.

Duties and Responsibilities

• Conduct interviews and assessments to identify support needs.
• Complete referrals and liaise with external agencies to achieve positive outcomes.
• Work closely with housing providers and rehabilitative services.
• Maintain up-to-date case records using relevant case management systems.
• Contribute to safeguarding, risk management, and public protection processes.
• Attend internal and external meetings as required.
• Support individuals with complex needs, including those at risk of reoffending.
• Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans.

Essential Requirements

• NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths).
• Recent experience (within the last 5 years) working for a recognised provider of probation services.
• At least 12 months' experience working with individuals on probation with complex social and personal needs.
• Experience motivating individuals and supporting behaviour change in both one-to-one and group settings.
• Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA.
• Strong report-writing skills, with the ability to meet strict deadlines and quality standards.
• Understanding of and commitment to equality, diversity, and inclusion.
• Ability to handle sensitive and confidential information with professionalism and discretion.

If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms).

RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors.

Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.