Front of House Assistant Manager - Brand New Business Centre

Location: Bournemouth, Dorset

Salary: DOE + Excellent Benefits + Career Progression

Full-Time Permanent Office-Based

We are recruiting for an experienced Front of House Assistant Manager to join a brand-new premium serviced office centre opening in Westbourne, Bournemouth.

This is a rare opportunity to join at launch stage and play a key role in establishing a high-end, professional business environment from day one.

We are seeking a mature, polished and customer-focused professional from a hospitality, hotel, corporate reception, retail management or client services background, looking to develop their career within a structured and progressive business setting.

You will be responsible for delivering an exceptional front of house and client experience, while supporting the smooth day-to-day running of a busy business centre.

Working closely with the Centre Manager, this is a varied role combining customer service, office operations, facilities support, administration and client engagement within a premium working environment.

• Act as first point of contact for clients, visitors and suppliers
• Deliver a professional, high-quality front of house service
• Build and maintain strong client relationships
• Handle enquiries confidently in person, via phone and email
• Ensure reception and communal areas are always "show ready"

• Support the daily running of the business centre
• Manage meeting room bookings and client requests
• Oversee post, deliveries and general office coordination
• Maintain CRM records and operational updates
• Support occupancy reporting and administrative tasks

• Support facilities and maintenance coordination
• Carry out Health & Safety and compliance checks
• Assist with office moves and client onboarding/offboarding
• Ensure high presentation standards across the centre

• Support client engagement activities and events
• Help create a professional and welcoming business community

We are looking for a confident, professional and service-driven individual with:

• Minimum 2+ years' experience in front of house, hospitality, hotel, retail management, corporate reception or client services
• Experience in a high-standard customer-facing environment
• Strong communication and interpersonal skills
• Excellent organisational and multitasking ability
• Professional presentation and attitude
• Strong attention to detail
• IT literate (Microsoft Word, Excel, Outlook)
• Proactive, hands-on and reliable approach

This role would suit candidates with experience as:

• Front of House Supervisor / Manager
• Hotel Reception Supervisor
• Hospitality Assistant Manager
• Premium Retail Supervisor / Assistant Manager
• Corporate Receptionist
• Workplace / Office Coordinator
• Serviced Office / Facilities Coordinator

• Join a brand-new flagship office opening in Westbourne
• Opportunity to shape the centre from launch stage
• Clear career progression to Centre Manager level
• Professional, premium and client-focused environment
• Varied and engaging Assistant Manager role
• Strong benefits package and long-term development opportunity