Business Services Senior Manager We are seeking an experienced
Business Services Senior Manager to oversee a portfolio of complex client accounts, providing high-quality strategic financial advice and ensuring full compliance with professional and regulatory standards. This role combines senior leadership with hands-on delivery, requiring strong client management, technical expertise, and a commercial mindset. You will act as a trusted adviser to clients, lead and mentor teams, and contribute to business development and practice growth. This is a key leadership role with real influence over quality, culture, and future direction. Key Responsibilities:
Client Leadership & Advisory- Act as the primary point of contact for key clients, maintaining strong, trusted relationships
- Lead client and stakeholder meetings with confidence
- Understand clients' commercial priorities and challenges, providing proactive and forward-looking advice
- Anticipate legislative, regulatory, and industry changes and support clients through them
- Tailor service delivery to client needs, including scope, timing, and cost
- Identify opportunities for additional services and cross-functional support
Technical Excellence & Quality- Take responsibility for the quality of work delivered across assigned teams
- Review statutory accounts, completion accounts, and corporate tax returns
- Advise clients on materiality, unadjusted errors, audit thresholds, and compliance risks
- Ensure disclosures are adequate and compliant with relevant standards
- Collaborate with tax, VAT, audit, and specialist teams on complex matters
- Share technical and regulatory updates internally to support consistent delivery
People Leadership- Lead, coach, and mentor managers and senior team members
- Build high-performing, engaged, and inclusive teams
- Manage performance effectively, including development plans where required
- Delegate appropriately, supporting both individual development and departmental objectives
- Mediate conflicts and support teams through change
Efficiency & Continuous Improvement- Promote efficient working practices and the effective use of technology
- Encourage ideas to improve workflow, processes, and client delivery
- Implement improvements in collaboration with the wider team
Business Development & Growth- Build and maintain a strong professional network
- Identify and develop new business opportunities and referrals
- Promote specialist expertise to clients and external contacts
- Support achievement of team growth and revenue targets
Technical Skills & Knowledge- Strong understanding of statutory accounts and completion accounts (including SPA-linked accounts)
- Ability to review low- and medium-risk corporate tax returns and identify escalation points
- Knowledge of audit thresholds and group structures
- High-level advisory capability on VAT registration and scheme options
- Understanding of associated company rules and group loss relief
- Awareness of accountancy technology solutions and when they add value for clients
What We're Looking For
- Qualified accountant (ACA / ACCA / CA) or qualified by experience
- Proven experience at Senior Manager (or equivalent) level within practice
- Strong leadership, coaching, and stakeholder-management skills
- Commercially aware, proactive, and client-focused
- High standards of professionalism, collaboration, and integrity
Why Apply?
- Senior leadership role with scope to influence strategy and growth
- Varied client portfolio and technical challenges
- Clear opportunity to develop people, services, and your own career
- Supportive and professional environment that values quality and collaboration