Procure to Pay Manager

Why Greencore?

Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better.

As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

Role Purpose:

The purpose of the Procure-To-Pay (PTP) Manager role is to oversee the day-to day operations of the PTP team within Finance Shared Services (FSS). The PTP Manager will be part of the FSS leadership team, requiring building strong working relationship with the process Global Process Owner (GPO) to contribute to the future PTP strategy based on operational and delivery knowledge. The role is responsible for managing relationships with internal Bakkavor stakeholders and external vendors, ensuring an efficient and effective delivery of the PTP process within the FSS, supports the team, and ensures that the suppliers are paid on time (amongst other outcomes) whilst adhering to Bakkavor controls and governance requirements. The person is also responsible for managing the escalations, audits, and process continuous improvement.

Key Accountabilities:

Invoice Processing

• Review Accounts Payable reports produced by the PTP Team Leader to monitor the performance of the team
• Oversee the work of PTP analysts and Team Leader, providing guidance and support as needed
• Oversee PTP operations, ensures best in class service delivery and continuous improvement
• Guide team on issues related to outstanding invoices, ageing, queries, and discrepancies

Payments

• Review supplier statements and payments reconciliation during month-end close to ensure reconciliations have been performed accurately
• Ensure all controls and governance requirements are fulfilled and appropriate evidence is retained
• Ensure payment runs are completed in a timely manner
• Ensure key suppliers & employee reimbursements are paid on time and in line with Bakkavor policies and objectives
• Support cost performance and cost controls - assisting in planning, budgeting, forecasting and variance reporting
• Works closely with the Group Treasury function to develop cash flow forecasts based on accounts payable information and support ongoing activities with respect to cash flow

Query Resolution

• Ensure disputes and queries are resolved on time
• Manage stakeholder issue escalation and resolution
• Lead on negotiation of internal service level agreements and KPIs along with process GPO
• Maintain strong stakeholder relationships to ensure the timely resolution of problems as well as being responsive to future needs

Audit and Internal Controls

• Continuously assessing internal controls environment within the PTP team, ensuring all internal controls, policy and governance requirements are always adhered by all team members and creating a vigilant and risk mitigation culture within the team
• Participate, assist, and coordinate in all internal & external audit related activities

People Management

• Foster a culture of leadership within the team, mentoring team members, and identifying potential leaders for future growth opportunities
• Establish clear performance metrics such as SMART goals and KPIs to gauge the team's performance effectively

Communication and Change Management

• Cultivate effective relationship management with key stakeholders and suppliers
• Engage with the FSS Head to communicate PTP-related updates, progress, and challenges
• Coordinate with other FSS managers to deliver quality, cost and productivity that meets or exceeds service level agreement specifications
• Working with the GPO - manage changes related to PTP processes, system implementations, or organisational restructuring
• Consult with PTP Team Leader on identified process improvement opportunities and feedback accordingly

Performance Management

• Working closely with the Head of FSS, process GPOs and business stakeholders to set PTP key performance measures, monitors performance against set measures on a regular basis and supports course correction activities where needed
• Respond to customer feedback survey results on a timely basis
• Working closely with the GPO/process excellence teams and PTP team to identify and drive continuous improvement opportunities

Knowledge, Skills and Experience:

• Strong written and verbal communication skills to convey information clearly and concisely,whether through email, phone calls, or face-to-face interactions
• Working knowledge of using Microsoft Office products particularly MS PowerPoint, MS Word,and MS Excel
• Demonstrate excellent analytical and problem-solving skills
• Demonstrate excellent employee management skills; ability to plan, assign and direct work;ability to recruit, mentor and appraise employees
• Demonstratable experience of managing PTP teams in a shared services environment anddelivering high quality services
• Ability to utilize metrics to identify opportunities for service improvement
• Ability to identify and apply internal best practices to PTP operations
• Previous experience at a management level
• Internal controls experience
• Strong knowledge of financial systems and deep understanding and expertise in Financeprocesses
• Understanding of best practices and metrics for PTP
• Previous experience in working with ERP systems, specifically with SAP S/4 HANA preferred
• Professional Qualified Accountant (for example ACA/ACCA/CIMA) preferred

What you'll get in return:

• Competitive salary and job-related benefits
• 25 days Holiday
• Competitive matched pension contributions
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform

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