Client Services Manager

Role: Client Service Manager
Location: Clients based in Nottingham and Mansfield
Salary 28-40k Dept on Experience

We are looking for a Client Services Manager for multiple clients to support the delivery of POS and print campaigns for major retail brands. Working closely with client marketing teams, you will manage the end-to-end delivery of printed point-of-sale and retail marketing campaigns across the UK.

The role of Client Service Manager will involve:

• Working directly with client marketing teams to take and interpret campaign briefs
• Managing projects through all stages of workflow including design, artwork, print production, fulfilment, and nationwide distribution
• Coordinating POS and print campaigns to ensure all deadlines and brand requirements are met
• Liaising with internal production teams and external stakeholders to maintain smooth project delivery
• Providing outstanding customer service, regular updates, and managing client queries throughout each campaign
• Using management information systems to facilitate workflow and ensure accurate transfer of information between client and production teams
• Managing multiple projects simultaneously within fast-paced retail environments
• Supporting the successful delivery of campaigns to tight timescales and high quality standards

The Ideal Candidate will have:

• Previous experience within an Account Management or s Client Services role
• Experience managing POS, print, or retail marketing campaigns would be highly advantageous
• Strong understanding of production processes including design, artwork, print, fulfilment, and distribution
• Excellent stakeholder management and customer relationship skills
• The ability to prioritise workload and manage multiple deadlines effectively
• Strong organisational and communication skills
• Excellent computer skills including a good working knowledge of Excel

Interested? Call TurnerFox Recruitment or email your CV