Assistant Accommodation Manager

Assistant Accommodation Manager
Central Portsmouth
Temp
IMMEDIATE START

Overview

We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team.

This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support.

Key Responsibilities

• Provide a welcoming, professional front-of-house reception service
• Respond promptly and professionally to enquiries from prospective students, parents, and university partners
• Support the coordination of property viewings, open days, and resident engagement activities
• Welcome and assist visitors, contractors, and external stakeholders on site
• Assist with tenancy administration, including deposit processing and contract preparation
• Support student allocation processes and the preparation of tenancy agreements
• Monitor rent accounts and assist with arrears management where required
• Maintain accurate records, databases, and general office communications
• Liaise with the Facilities team to ensure maintenance issues are resolved efficiently
• Support student move-in and move-out processes
• Assist the Accommodation Manager in maintaining Health & Safety compliance across the site

About You

• Experience in property management, residential lettings, or student accommodation
• Strong communication and interpersonal skills with a customer-focused approach
• Highly organised with the ability to manage multiple priorities effectively
• Proactive, self-motivated, and able to adapt in a fast-paced environment
• Confident IT user with experience in Microsoft Office and CRM or database systems
• Flexible to work occasional weekends during peak periods such as open days and student arrivals

APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION