Customer Service / Account Manager

• Customer Service / Account Manager - Mansfield
• Location: Mansfield - Fully Office Based
• Hours: Monday-Friday, 9am-5pm
• Salary: 26,227 - 28,000 DOE
• Contract: Permanent

JDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team.

This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters.

This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business.

The Role

You will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times.

Duties will include:

• Managing and developing existing customer accounts
• Building strong long-term client relationships
• Identifying upselling and additional business opportunities
• Preparing quotations, proposals and customer follow-ups
• Maintaining accurate CRM records and customer information
• Liaising with internal departments to ensure smooth delivery and fulfilment
• Providing solutions and adding value to customer accounts
• Ensuring all communication and documentation is accurate and professional

About You:

The successful candidate will:

• Have previous experience within account management, customer service, internal sales or sales support
• Be highly organised with strong attention to detail
• Have excellent communication skills, both written and verbal
• Be confident building long-term customer relationships
• Have a proactive and commercially aware approach
• Enjoy working within a collaborative office environment
• Take ownership of tasks and see them through to completion

What's On Offer

• Competitive salary package
• Permanent, stable opportunity within a growing business
• Supportive and collaborative team culture
• Genuine long-term career development opportunities
• A varied role where your ideas and contribution are valued

This vacancy is being offered on a permanent basis, working directly for our client.

Immediate start available.

To express an interest, please submit your CV and a member of our team will be in touch to discuss the opportunity further.

JDR Recruitment Limited are acting as an employment agency in relation to this vacancy.

JDRMansfield

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.

JDR is acting as an Employment Agency in relation to this vacancy.