General Manager

  • YO! RESTAURANT
  • City, Birmingham
  • May 07, 2026
Full time Hospitality & Tourism

Job Description

General Manager Operations - Birmingham Selfridges Contract: Full Time
Salary: £41,300 - 43,300
Contracted Hours: 45

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.

We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

About You


We're looking for dynamic, people-focused leaders with a real passion for food and hospitality to join us on our journey. Our people are at the heart of everything we do, and we're after individuals who bring energy, drive, and ambition:


• A natural role model with a hunger for success and delivering exceptional results
• Curious, ambitious, and always looking to learn and grow
• Takes pride in doing things the right way, every time
• Positive, enthusiastic, and full of energy
• Thrives on challenges with a proactive, can-do mindset
• Excited to be part of a growing success story

What you'll be doing:


As a General Manager, you'll be the driving force behind an exceptional guest experience and a brilliant place to work-leading a team that brings energy, pride, and personality to every shift.


• Creating a restaurant where guests feel welcomed, valued, and excited to return
• Leading a culture where your team feel supported, motivated, and proud of what they do
• Building a strong, engaged team that works together and delivers great service naturally
• Setting the tone on shift-leading from the front and bringing energy to every service
• Developing people so they can grow, progress, and reach their full potential
• Making your restaurant a place where great talent wants to stay and thrive
• Encouraging a guest-first mindset in everything your team does
• Acting on feedback and insight to constantly improve the guest experience
• Creating an environment that feels safe, inclusive, and supportive for everyone
• Inspiring confidence in your leadership team so they can step up and succeed
• Staying connected to your local area and ensuring your restaurant feels relevant, vibrant, and part of the community

We're proud to offer:

  • Fantastic working hours
  • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
  • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
  • Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
  • Discounted gym membership, cinema tickets, dining out and retail offers are all available b