Store Manager

An exciting Store Manager opportunity has arisen for a new store, due to open soon in New Lubbesthorpe as part of Jenno s Coffee House a thriving, family-owned business in Leicestershire.

Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team.

Our New Lubbesthorpe store is located in a large-scale residential area on the outskirts of Leicester as part of a commercial amenity centre, which includes a school, care home, doctors, dentist, pharmacy and Sainsburys Local.

The store will offer a modern and welcoming environment, incorporating 120 covers inclusive of outdoor seating, and will be open for evening trade offering pizza and alcohol.

What s in it for you?

• A quarterly bonus
• Private healthcare
• Free staff parking (onsite)
• Staff discounts on food and drinks
  

What you ll be doing as Store Manager at Jenno s:

• Delivering excellent customer service consistently and building strong relationships with customers
• Leading and managing a team of around 35 people (including an Assistant Manager)
• Overseeing day-to-day operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
• Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
• Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
• Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
• Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation
  

What we re looking for in a Store Manager:

• Leadership or people management experience
• Experience within a hospitality or retail environment
• Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
• Strong organisational and communication skills to manage teams and daily operations effectively
• Commitment to consistently delivering high standards and excellent customer service
• Based within a commutable distance of New Lubbesthorpe, Leicester
• Full UK driving licence and access to a car (essential) to support occasional cover at other Leicestershire stores
  

Working Hours:
Monday-Saturday: 06 30
Sunday: 08 30

To apply for this role as Store Manager, please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK.

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