Hospitality & Events Manager - University of Worcester

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days

Hospitality Manager £31k

University of Worcester Chartwells Universities (Compass Group UK & Ireland)

Are you a passionate hospitality leader who thrives in a fast-paced, customer focused environment? We're looking for an experienced Hospitality Manager to lead our hospitality and event catering operations at the University of Worcester.

This is a fantastic opportunity to play a key role in delivering outstanding food and service experiences for students, staff and guests, while leading and developing a high-performing team.

The Role

As Hospitality Manager, you will be responsible for the day-to-day leadership and delivery of hospitality and event catering services across campus. Working closely with the Operations Manager and wider management team, you'll ensure high standards of service, strong financial control and full compliance at all times.

You'll be a visible, hands-on leader who sets clear expectations, motivates teams and takes ownership of performance, customer experience and standards.

Key Responsibilities

• Lead and manage all hospitality and event catering operations on site
• Deliver consistently high service standards and memorable guest experiences
• Manage labour, food costs and waste in line with budgets and GP targets
• Recruit, train, develop and performance-manage hospitality teams
• Ensure full compliance with food safety, health & safety and statutory requirements
• Support and deliver events, promotions, pop-ups and engagement activity
• Actively respond to customer feedback and drive continuous improvement
• Work collaboratively with the Operations Manager, Catering, Retail and Marketing teams

What We're Looking For

• Proven experience managing hospitality or event catering operations
• Strong people leadership skills with experience managing teams
• Commercial awareness and confidence managing costs and labour
• Excellent organisation and communication skills
• A hands-on, positive and professional leadership style
• Passion for hospitality, food and delivering great customer experiences

Why Join Chartwells?

• Be part of Compass Group UK & Ireland - a global market leader
• Work in a vibrant university environment
• Opportunities for career progression and development
• Competitive salary and benefits package
• Supportive team culture with a strong focus on people, quality and innovation

Ready to take the next step in your hospitality career? Apply now and help us deliver outstanding hospitality at the University of Worcester.

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com SU & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!