Customer Experience Coordinator

Linear Recruitment is currently looking for a Customer Experience Coordinator (CEC). The successful candidate will play a key role in delivering outstanding service to both clients and tenants.

About the Role
As a CEC, you ll be the central point of contact for customer queries, ensuring smooth day-to-day operations across our property portfolio. Using Buildium software, you ll manage communications, track maintenance requests, and support efficient property administration.

The position is a temporary role, and the duration is 4 to 5 months.

Key Responsibilities

• Respond promptly to tenant and client enquiries via phone and email
• Manage and update records using Buildium
• Coordinate maintenance requests and follow up with contractors
• Assist with rent tracking, lease updates, and documentation
• Ensure a high standard of customer service at all times
• Support the wider team with administrative tasks

What We re Looking For

• Experience in an office-based customer service or admin role
• Familiarity with Buildium (preferred but not essential training provided)
• Strong organisational and multitasking skills
• Excellent communication and problem-solving abilities
• Proficiency in Microsoft Office and general IT systems

All applicants will be required to provide two recent working references.