Administrator/Receptionist

Overview

We are seeking a highly organised and professional Administrator / Receptionist to support the smooth day-to-day running of the office.

This is a varied role combining front-of-house duties, administrative support and involvement in the coordination of medical reports. The position will also include some HR administrative support, making it ideal for someone looking to broaden their experience.

Due to the nature of the role, a high level of confidentiality, accuracy and attention to detail is essential.

Key Responsibilities

Reception & Front of House

• Acting as the first point of contact for visitors, clients and incoming calls
• Managing a busy switchboard and directing enquiries appropriately
• Welcoming visitors and maintaining a professional front-of-house presence
• Handling incoming and outgoing post and deliveries

Medical Reports Administration

• Assisting with the coordination and processing of medical reports
• Liaising with clients, medical professionals and third parties
• Tracking report progress and ensuring deadlines are met
• Maintaining accurate and confidential records
• Ensuring all documentation is handled in line with data protection requirements

General Administration

• Providing administrative support across the wider team
• Managing diaries, appointments and meeting room bookings
• Preparing correspondence and documentation
• Maintaining organised filing systems (both electronic and paper-based)

HR Support (Ad Hoc)

• Assisting with onboarding administration (e.g. preparing documents, right to work checks)
• Maintaining employee records
• Supporting with general HR administration tasks as required

Skills & Experience

• Previous experience in an administrative and/or receptionist role
• Strong organisational skills and ability to manage multiple tasks
• Excellent attention to detail, particularly when handling sensitive information
• Confident communication skills, both written and verbal
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience working with confidential or regulated information is advantageous

Personal Attributes

• Professional and approachable
• Discreet and trustworthy
• Proactive and able to use initiative
• Strong team player with a flexible attitude

What's on Offer

• A varied role with exposure to multiple areas of the business
• Opportunity to gain experience in HR support
• Supportive and professional working environment