A well established manufacturer providing high quality industrial solutions to over 65 countries worldwide.
Responsibilities
Export Sales Support Coordinator
Location: Southampton
Close to M27 with free parking on-site and good public transport links
Salary: Up to £34,000 per annum
Ref: 1205FR
Main duties:
- To provide excellent customer service and administrative support
- Act as the first point of contact for customers' enquiries and provide excellent customer support
- Accurately process orders and maintain accurate customer information in the system
- Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand
- Work closely with freight forwarders and shipping companies to ensure smooth delivery
- Manage quotations and sales invoices and liaise with finance team accordingly
- Provide after-sales support including; troubleshooting, enquiries on warranties and servicing requests
Candidate's Profile
- Previous experience in a sales office role or with processing orders
- Export or logistics background - Advantage
- Technically minded candidate
- Proactive, confident and dynamic personality
- IT literate
- Fluent in French (written and verbally) - Beneficial