Company:
Arriva Kent Thameside Limited
Job Group:
Operations
Type of Contract:
Full time
Ref#:
JR031733
We're looking for an experienced Sites Manager to lead bus operations across Northfleet, Southend, and Colchester. This is a senior operational leadership role with responsibility for safety, service delivery, people, and financial performance across multiple depots.
You'll provide strong, visible leadership, ensuring safe, reliable, and customer-focused bus services while driving continuous improvement and operational performance.
What You'll Be Doing
- Take full accountability for Health & Safety and operational compliance
- Lead and develop large operational teams and work constructively with Trade Unions
- Manage service delivery, performance, and customer experience
- Own site-level financial performance, budgets, and cost control
- Build strong relationships with local authorities and key stakeholders
- Lead change and continuous improvement initiatives
What We're Looking For
- Proven experience managing a complex operational or multi-site environment
- Strong leadership background with experience managing large teams
- Experience with P&L responsibility and budget control
- Confident working with Trade Unions and managing serious incidents
- Customer-focused mindset with experience handling complaints and disputes
- Strong communicator, resilient, and effective under pressure
Why Join Us?
- Senior leadership role with real operational influence
- Full time, permanent contract
- Opportunity to make a visible impact on local transport services
- Supportive, inclusive organization with career development opportunities
Apply Now
If you're ready to lead multi-site bus operations and make a meaningful impact on safety, service delivery, and performance, we'd love to hear from you.