Senior Young People Support Worker

Senior Young People Support Worker (Wallsend)

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: Maritime Court, Wallsend

Salary: £29,403 per annum

Closing date: 27 May, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Senior Young People Support Worker Wallsend

We re looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at a nine bed supported accommodation service in Maritime Court. You ll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively.

You ll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you ll help clients access education, training, employment and volunteering opportunities making sure the service delivers impact, consistency and opportunity every day.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the Policy and Procedures.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the Community Programs Team.
• You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call rota.
• You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports.
• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in.
• You will liaise with departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service.
• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

What we are looking for from you Person Specification

When completing your application form please address all the points set out below.

Experiencing of supervising the work of others.

An understanding and commitment to working in an assets based way.

Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.

Experience of using Risk Assessments and Support Planning.

Good literacy, numeracy and IT skills.

Experience of operating safeguarding requirements and procedures.

Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

Personal and professional integrity.

High level understanding of professional boundaries and ability to maintain boundaries.

Effective collaborative working.

Ability to effectively reflect on own practices for ongoing learning and development.

Respect for the values and ethos of the charity and its founding partners.

What You ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.