Customer Service Administrator

Customer Service Administrator

Salary: 12.71 p/h - Increasing with Progression

Location: Huddersfield

Hours: 9am - 5pm, Monday - Friday (37.5 Hours per Week)

Contract Type: 12 Week Temporary role with a view to being offered a permanent role upon successful trial period

Stafflex are recruiting for a Customer Service Administrator to join a busy, fast-paced office environment in Huddersfield. This is a fantastic opportunity for someone looking to build on strong administrative skills to build into a payroll-focused position over time.

This role will initially focus on supporting customer returns and administration with an opportunity to develop into a specialist payroll position over time.

Key Responsibilities:

• Manage customer queries via. phone and email in a professional and efficient manner
• Handle the full returns process, liaising with internal teams and customers
• Provide accurate information on products, orders and deliveries
• Support general administrative duties across the team
• Export and manipulate data using Microsoft Excel and internal systems
• Maintain accurate records and ensure attention to detail across all tasks

Skills & Experience Required

• Good working knowledge of Microsoft Excel (Filters, Basic Formulas, Pivot tables)
• Previous Experience in a Customer Service/Admin role
• Strong communication skills
• A professional telephone manner
• High-level of attention to detail and organisation
• Ability to manage multiple tasks in a fast-paced environment
• Confident using computer system and willing to learn new processes
• Friendly, approachable and team-orientated manner
• Positive attitude and willingness to learn and develop
• Reliability and ability to work independently when required

This is an ideal opportunity for someone looking for a structured office role with long-term prospects. If you're looking for a clear pathway, this role will offer you stability within a growing environment. Please apply now to be considered.