Office Administrator

We are seeking a highly organised and proactive Office Administrator to support the smooth day-to-day operations of a busy and growing estate agency in the Attleborough area. The ideal candidate will play a key role in ensuring administrative processes run efficiently, supporting the sales and lettings teams, and delivering a high standard of customer service to clients.

This position involves working closely with negotiators and senior management - helping to manage property enquiries, coordinate viewings, and maintain accurate records throughout the sales and lettings process. You will be a central point of contact within the office, helping to ensure a professional and efficient experience for buyers, sellers, landlords, and tenants.

Our client is a respected local estate agency with a strong reputation for delivering quality service, local market expertise, and building long-standing client relationships.

What's on offer for the successful Office Administrator:

• Competitive salary (dependent on experience)
• Supportive and professional working environment
• Opportunity to work within a well-established local agency
• Career development opportunities within the business

Key responsibilities:

• Provide administrative support to the sales and lettings teams
• Manage incoming calls, emails, and property enquiries, ensuring prompt responses
• Coordinate property viewings and maintain appointment schedules
• Prepare property details, listings, and marketing materials
• Upload and manage property listings on internal systems and online platforms
• Maintain accurate records of clients, properties, and transactions
• Assist with sales progression and liaise with buyers, sellers, solicitors, and contractors
• Handle general office duties including filing, document preparation, and correspondence
• Ensure compliance paperwork and documentation are up to date

Office Administrator requirements:

• Previous experience in an administrative role (estate agency experience desirable)
• Strong organisational skills and ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Confident using Microsoft Office (Word, Excel, Outlook)
• High level of attention to detail and accuracy
• Professional, friendly, and confident manner
• Familiarity with office systems or CRM software