Property Manager - Key Worker Services (Permanent) Location: Berkshire / Slough (Site-Based) Salary: £37,570 - £40,758 per annum + benefits Contract: Full Time, Permanent Working Pattern: Office-based The Role An opportunity has arisen for an experienced Property Manager to manage key worker accommodation within a busy, site-based environment click apply for full job details
Apr 24, 2026
Full time
Property Manager - Key Worker Services (Permanent) Location: Berkshire / Slough (Site-Based) Salary: £37,570 - £40,758 per annum + benefits Contract: Full Time, Permanent Working Pattern: Office-based The Role An opportunity has arisen for an experienced Property Manager to manage key worker accommodation within a busy, site-based environment click apply for full job details
Property Manager - Key Worker Services (Permanent) Location: Berkshire / Slough (Site-Based) Salary: 37,570 - 40,758 per annum + benefits Contract: Full Time, Permanent Working Pattern: Office-based The Role An opportunity has arisen for an experienced Property Manager to manage key worker accommodation within a busy, site-based environment. You will be responsible for the day-to-day management of residential accommodation, ensuring properties are safe, compliant and maintained to a high standard, while delivering a professional service to residents and stakeholders (including healthcare partners). Key Responsibilities Manage tenancies from allocation through to move-in Act as the main point of contact for residents and stakeholders Conduct estate inspections and ensure compliance standards are met Oversee repairs, maintenance and contractor performance Manage complaints and anti-social behaviour cases Monitor voids and minimise rental loss Ensure health & safety and fire compliance (including FRA actions) Maintain accurate records for audit and reporting purposes Build effective relationships with external partners and agencies Requirements (ESSENTIAL) Experience working within a Local Authority, Council or Housing Association Previous experience in property or housing management Strong knowledge of tenancy management and housing legislation Experience managing repairs, maintenance and estate inspections including FRA Ability to manage complaints and resolve issues effectively Strong organisational and communication skills Strong stakeholder management Benefits Excellent pension scheme (up to 6% employer contribution) 28 days annual leave rising to 31 days + bank holidays Health Cash Plan Life assurance Paid volunteering leave Employee Assistance Programme Additional Information Full-time, site-based role One-stage interview process via MS Teams Closing Date: 03/05/2026 (9:00am) Apply Please apply with your CV to be considered. Early applications are encouraged. Linsco is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2026
Full time
Property Manager - Key Worker Services (Permanent) Location: Berkshire / Slough (Site-Based) Salary: 37,570 - 40,758 per annum + benefits Contract: Full Time, Permanent Working Pattern: Office-based The Role An opportunity has arisen for an experienced Property Manager to manage key worker accommodation within a busy, site-based environment. You will be responsible for the day-to-day management of residential accommodation, ensuring properties are safe, compliant and maintained to a high standard, while delivering a professional service to residents and stakeholders (including healthcare partners). Key Responsibilities Manage tenancies from allocation through to move-in Act as the main point of contact for residents and stakeholders Conduct estate inspections and ensure compliance standards are met Oversee repairs, maintenance and contractor performance Manage complaints and anti-social behaviour cases Monitor voids and minimise rental loss Ensure health & safety and fire compliance (including FRA actions) Maintain accurate records for audit and reporting purposes Build effective relationships with external partners and agencies Requirements (ESSENTIAL) Experience working within a Local Authority, Council or Housing Association Previous experience in property or housing management Strong knowledge of tenancy management and housing legislation Experience managing repairs, maintenance and estate inspections including FRA Ability to manage complaints and resolve issues effectively Strong organisational and communication skills Strong stakeholder management Benefits Excellent pension scheme (up to 6% employer contribution) 28 days annual leave rising to 31 days + bank holidays Health Cash Plan Life assurance Paid volunteering leave Employee Assistance Programme Additional Information Full-time, site-based role One-stage interview process via MS Teams Closing Date: 03/05/2026 (9:00am) Apply Please apply with your CV to be considered. Early applications are encouraged. Linsco is acting as an Employment Agency in relation to this vacancy.
Your new company A fantastic opportunity has arisen for a dedicated and people-focused Local Housing Manager to join a Retirement Living service, supporting older residents to live independently, safely and confidently in their homes. This is a varied, customer-facing role at the heart of scheme life, combining housing management, community engagement and operational responsibility. You will be the key point of contact for residents, colleagues and the local community, ensuring the scheme is well-managed, welcoming and compliant with all relevant standards. No two days are the same, and the role offers the chance to make a meaningful difference to the wellbeing and independence of older people. Your new role As a Local Housing Manager, you will oversee all aspects of scheme operations, ensuring a high-quality housing and support service. Your responsibilities will include:Property & Compliance Completing and recording all required health & safety checks, compliance tasks and audits. Identifying repairs, raising work orders and managing contractors on site. Supporting planned maintenance projects with internal teams. Procuring and managing local services such as gardening, cleaning and window cleaning. Managing void properties efficiently, ensuring they are lettable and allocated promptly. Ensuring communal areas are safe, welcoming and well-maintained. Providing short-term "buddy cover" for nearby schemes when required. Managing permission and alteration requests in line with policy. Supporting leasehold sales processes where applicable, including viewings and purchaser queries. Performance & Administration Assisting with annual budget setting and monitoring monthly and year-end accounts. Managing rent accounts, issuing statements and taking early action to prevent arrears. Meeting targets for void turnaround, allocations and waiting list management. Processing and varying repair orders to ensure timely contractor payments. Maintaining accurate, GDPR-compliant records across all systems. Participating in quality assessments such as Housing Quality Standards and Quest. Residents & Community Creating a vibrant, active scheme by organising events and activities to reduce social isolation. Encouraging use of communal spaces and involving local groups and organisations. Building strong relationships with residents, ensuring their views shape scheme life. Facilitating resident meetings, feedback sessions and discussions on local issues. Promoting partnership working with community organisations and local services. Supporting residents with tenancy sustainment, wellbeing and independent living. What you'll need to succeed Experience in housing management, supported housing or a similar customer-facing role. Strong organisational skills and the ability to manage a varied workload. Excellent communication and distinguishabilities abilities. Confidence in managing budgets, rent accounts and compliance tasks. A proactive, community-minded approach with a genuine commitment to resident wellbeing. Understanding of safeguarding, health & safety, equality, diversity and GDPR responsibilities. Ability to work independently while contributing positively to a wider team. What you'll get in return A rewarding role supporting older people to live independently and thrive. A varied, people-centred position with real autonomy and responsibility. Opportunities to shape a vibrant community environment. Supportive management and a values-driven organisational culture. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 24, 2026
Seasonal
Your new company A fantastic opportunity has arisen for a dedicated and people-focused Local Housing Manager to join a Retirement Living service, supporting older residents to live independently, safely and confidently in their homes. This is a varied, customer-facing role at the heart of scheme life, combining housing management, community engagement and operational responsibility. You will be the key point of contact for residents, colleagues and the local community, ensuring the scheme is well-managed, welcoming and compliant with all relevant standards. No two days are the same, and the role offers the chance to make a meaningful difference to the wellbeing and independence of older people. Your new role As a Local Housing Manager, you will oversee all aspects of scheme operations, ensuring a high-quality housing and support service. Your responsibilities will include:Property & Compliance Completing and recording all required health & safety checks, compliance tasks and audits. Identifying repairs, raising work orders and managing contractors on site. Supporting planned maintenance projects with internal teams. Procuring and managing local services such as gardening, cleaning and window cleaning. Managing void properties efficiently, ensuring they are lettable and allocated promptly. Ensuring communal areas are safe, welcoming and well-maintained. Providing short-term "buddy cover" for nearby schemes when required. Managing permission and alteration requests in line with policy. Supporting leasehold sales processes where applicable, including viewings and purchaser queries. Performance & Administration Assisting with annual budget setting and monitoring monthly and year-end accounts. Managing rent accounts, issuing statements and taking early action to prevent arrears. Meeting targets for void turnaround, allocations and waiting list management. Processing and varying repair orders to ensure timely contractor payments. Maintaining accurate, GDPR-compliant records across all systems. Participating in quality assessments such as Housing Quality Standards and Quest. Residents & Community Creating a vibrant, active scheme by organising events and activities to reduce social isolation. Encouraging use of communal spaces and involving local groups and organisations. Building strong relationships with residents, ensuring their views shape scheme life. Facilitating resident meetings, feedback sessions and discussions on local issues. Promoting partnership working with community organisations and local services. Supporting residents with tenancy sustainment, wellbeing and independent living. What you'll need to succeed Experience in housing management, supported housing or a similar customer-facing role. Strong organisational skills and the ability to manage a varied workload. Excellent communication and distinguishabilities abilities. Confidence in managing budgets, rent accounts and compliance tasks. A proactive, community-minded approach with a genuine commitment to resident wellbeing. Understanding of safeguarding, health & safety, equality, diversity and GDPR responsibilities. Ability to work independently while contributing positively to a wider team. What you'll get in return A rewarding role supporting older people to live independently and thrive. A varied, people-centred position with real autonomy and responsibility. Opportunities to shape a vibrant community environment. Supportive management and a values-driven organisational culture. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Apr 24, 2026
Full time
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Senior Mechanical Design Engineer - Building Services (Public Sector) Location: Ipswich (Hybrid Working)Salary: £60,000 per annumContract Type: Permanent, Full-Time Overview We are seeking an experienced Senior Mechanical Design Engineer to lead the delivery of high-quality building services design across a diverse public-sector estate. This role is ideal for someone who thrives on technical leadership, stakeholder engagement, and delivering sustainable, compliant, and cost-effective mechanical solutions.You will play a key role in shaping mechanical engineering strategy across capital projects, refurbishments, and ongoing estate improvements, ensuring buildings are safe, efficient, and FutureLearn. Key Responsibilities Lead the mechanical design process for building services projects, from concept through to detailed design and delivery. Produce high-quality mechanical designs including HVAC, heating, cooling, ventilation, domestic services, and associated systems. Oversee technical standards, ensuring compliance with relevant legislation, CIBSE guidelines, and public-sector requirements. Manage and mentor junior engineers, providing technical guidance and quality assurance. Collaborate with multidisciplinary teams including electrical engineers, architects, project managers, and contractors. Conduct site surveys, feasibility studies, and condition assessments across a varied public-sector property portfolio. Prepare technical reports, specifications, schedules, and tender documentation. Support sustainability and decarbonisation initiatives, including low-carbon technologies and energy-efficient design. Engage with internal stakeholders, external consultants, and statutory bodies to ensure smooth project delivery. Contribute to long-term asset planning and mechanical engineering strategy for the estate. Skills & Experience Required Degree in Mechanical Engineering or Building Services Engineering (or equivalent). Chartered or working toward Chartered status (CEng) with CIBSE or IMechE. Significant experience in mechanical building services design, ideally within or for the public sector. Strong understanding of UK building regulations, compliance frameworks, and public-sector procurement. Proficiency in design software such as AutoCAD, Revit, and mechanical calculation tools. Excellent communication skills with the ability to present technical information clearly to non-technical stakeholders. Proven ability to lead projects, manage workloads, and deliver to deadlines. A proactive, solutions-focused mindset with strong attention to detail. What We Offer Competitive salary of £60,000. Hybrid working with flexibility between office, home, and site visits. Opportunity to influence major public-sector building programmes. Professional development support, including chartership pathways. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 23, 2026
Full time
Senior Mechanical Design Engineer - Building Services (Public Sector) Location: Ipswich (Hybrid Working)Salary: £60,000 per annumContract Type: Permanent, Full-Time Overview We are seeking an experienced Senior Mechanical Design Engineer to lead the delivery of high-quality building services design across a diverse public-sector estate. This role is ideal for someone who thrives on technical leadership, stakeholder engagement, and delivering sustainable, compliant, and cost-effective mechanical solutions.You will play a key role in shaping mechanical engineering strategy across capital projects, refurbishments, and ongoing estate improvements, ensuring buildings are safe, efficient, and FutureLearn. Key Responsibilities Lead the mechanical design process for building services projects, from concept through to detailed design and delivery. Produce high-quality mechanical designs including HVAC, heating, cooling, ventilation, domestic services, and associated systems. Oversee technical standards, ensuring compliance with relevant legislation, CIBSE guidelines, and public-sector requirements. Manage and mentor junior engineers, providing technical guidance and quality assurance. Collaborate with multidisciplinary teams including electrical engineers, architects, project managers, and contractors. Conduct site surveys, feasibility studies, and condition assessments across a varied public-sector property portfolio. Prepare technical reports, specifications, schedules, and tender documentation. Support sustainability and decarbonisation initiatives, including low-carbon technologies and energy-efficient design. Engage with internal stakeholders, external consultants, and statutory bodies to ensure smooth project delivery. Contribute to long-term asset planning and mechanical engineering strategy for the estate. Skills & Experience Required Degree in Mechanical Engineering or Building Services Engineering (or equivalent). Chartered or working toward Chartered status (CEng) with CIBSE or IMechE. Significant experience in mechanical building services design, ideally within or for the public sector. Strong understanding of UK building regulations, compliance frameworks, and public-sector procurement. Proficiency in design software such as AutoCAD, Revit, and mechanical calculation tools. Excellent communication skills with the ability to present technical information clearly to non-technical stakeholders. Proven ability to lead projects, manage workloads, and deliver to deadlines. A proactive, solutions-focused mindset with strong attention to detail. What We Offer Competitive salary of £60,000. Hybrid working with flexibility between office, home, and site visits. Opportunity to influence major public-sector building programmes. Professional development support, including chartership pathways. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged . We take a trauma informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide day to day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
Apr 19, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged . We take a trauma informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide day to day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
Senior Property and Safety Manager Location: Ealing/Mobile (covering West London and other areas as required) Salary: £45,239-£52,382 Contract: Permanent, full-time, 35 hours per week, Monday to Friday DBS Level: Standard As a Senior Property and Safety Manager, you will lead the delivery of exceptional property and building safety management across a portfolio of tall, complex mixed tenancy and commercial buildings. You will ensure our buildings meet all safety and regulatory requirements, while proactively responding to new legislation and evolving resident expectations. You'll drive robust processes, maintain accurate data, and anticipate changes to keep our services improving through innovative solutions. Key Responsibilities Take full ownership of your buildings, covering compliance, repairs, planned maintenance, and resident engagement Build strong, trust based relationships with residents, contractors, and internal teams Ensure all building and asset information is accurately captured and maintained in the relevant IT systems to the highest standard Stay up to date with building safety legislation and actively support your Head of Department in reviewing services to ensure compliance Conduct and monitor regular estate inspections, maintaining accurate records and resolving issues promptly Support Case Workers in investigating and resolving resident enquiries, providing advice and guidance Represent the Group at meetings, hearings, and forums, building constructive relationships with internal and external stakeholders Use data to set challenging yet achievable targets and develop innovative methods to improve performance Lead service delivery across fire safety (including testing of fire safety equipment), estate budgets, contract management, and resident communications Your focus areas will include: Fire safety and compliance Estate expenditure and budget management Resident engagement Estate Management Strategy documentation Contract management More About You ATPI or MTPI membership (or equivalent qualification) Intermediate MS Office skills and willingness to learn new systems Strong background in building safety, estate management, or housing services Passion for delivering outstanding customer service In depth knowledge of building safety legislation and a proactive approach to compliance Excellent communication and problem solving skills Experience working with diverse communities and building positive relationships Confidence in using data and digital tools to enhance service delivery Experience of delivering residential property management in private or public housing sector or technical knowledge of building construction and fire safety Full UK clean driving licence Choosing us is easy As an employee of A2 Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. Staff benefits for this role include: 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working All permanent and fixed term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2 Dominion We're proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at . We know some people may hesitate to apply unless they meet every requirement. If that's you, we'd still encourage you to apply or get in touch with us to talk it through. At A2 Dominion, we value diversity, embrace flexibility, and are a family friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs. The role closes on 16th April 2026 and we reserve the right to close early upon appointment of the right candidate.
Apr 17, 2026
Full time
Senior Property and Safety Manager Location: Ealing/Mobile (covering West London and other areas as required) Salary: £45,239-£52,382 Contract: Permanent, full-time, 35 hours per week, Monday to Friday DBS Level: Standard As a Senior Property and Safety Manager, you will lead the delivery of exceptional property and building safety management across a portfolio of tall, complex mixed tenancy and commercial buildings. You will ensure our buildings meet all safety and regulatory requirements, while proactively responding to new legislation and evolving resident expectations. You'll drive robust processes, maintain accurate data, and anticipate changes to keep our services improving through innovative solutions. Key Responsibilities Take full ownership of your buildings, covering compliance, repairs, planned maintenance, and resident engagement Build strong, trust based relationships with residents, contractors, and internal teams Ensure all building and asset information is accurately captured and maintained in the relevant IT systems to the highest standard Stay up to date with building safety legislation and actively support your Head of Department in reviewing services to ensure compliance Conduct and monitor regular estate inspections, maintaining accurate records and resolving issues promptly Support Case Workers in investigating and resolving resident enquiries, providing advice and guidance Represent the Group at meetings, hearings, and forums, building constructive relationships with internal and external stakeholders Use data to set challenging yet achievable targets and develop innovative methods to improve performance Lead service delivery across fire safety (including testing of fire safety equipment), estate budgets, contract management, and resident communications Your focus areas will include: Fire safety and compliance Estate expenditure and budget management Resident engagement Estate Management Strategy documentation Contract management More About You ATPI or MTPI membership (or equivalent qualification) Intermediate MS Office skills and willingness to learn new systems Strong background in building safety, estate management, or housing services Passion for delivering outstanding customer service In depth knowledge of building safety legislation and a proactive approach to compliance Excellent communication and problem solving skills Experience working with diverse communities and building positive relationships Confidence in using data and digital tools to enhance service delivery Experience of delivering residential property management in private or public housing sector or technical knowledge of building construction and fire safety Full UK clean driving licence Choosing us is easy As an employee of A2 Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. Staff benefits for this role include: 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working All permanent and fixed term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2 Dominion We're proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at . We know some people may hesitate to apply unless they meet every requirement. If that's you, we'd still encourage you to apply or get in touch with us to talk it through. At A2 Dominion, we value diversity, embrace flexibility, and are a family friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs. The role closes on 16th April 2026 and we reserve the right to close early upon appointment of the right candidate.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Housekeeping page is loaded Room Attendant - Housekeepinglocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1904Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: HOUSEKEEPER Overview The Housekeeper is responsible for a combination of cleaning duties to maintain guest rooms (occupied and checked-out rooms and suites) in a clean and orderly manner. Duties include guest service, vacuuming, making beds, replenishing linens, and cleaning rooms, halls and bathrooms. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position) Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Maintains a clean, safe, hazard-free work environment within area of responsibility. Promotes positive guest relations at all times. Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present. Enter guest rooms according to procedures, including respecting Do Not Disturb rooms. Clean guest rooms, including beds, furniture, floors, fixtures, closets, and bathroom, according to room cleaning sequence. Deep clean guest rooms according to schedule. Remove In Room Dining trays/tables from guest rooms and corridors. Ensure all equipment in guest room is in working order and all amenities are free of damage. Deliver and remove cribs and rollaway beds, as needed. Clean vacuum cleaners daily. Unload and store all unused items from caddies/carts, and store caddies/carts correctly. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all team members have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with management to ensure that assigned duties are completed to standard. Present a professional image to team members, guests, clients, owners, and investors. Operate ethically to protect the Hard Rock brand. Maintain confidentiality of guest, team member, and company information. Comply with all policies and standard operating procedure of the property. Perform work regularly and predictably. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School diploma or equivalent, along with 6 months Housekeeping experience in a similar hotel environment required or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to operate potentially hazardous equipment. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
Apr 15, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Housekeeping page is loaded Room Attendant - Housekeepinglocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1904Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: HOUSEKEEPER Overview The Housekeeper is responsible for a combination of cleaning duties to maintain guest rooms (occupied and checked-out rooms and suites) in a clean and orderly manner. Duties include guest service, vacuuming, making beds, replenishing linens, and cleaning rooms, halls and bathrooms. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position) Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Maintains a clean, safe, hazard-free work environment within area of responsibility. Promotes positive guest relations at all times. Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present. Enter guest rooms according to procedures, including respecting Do Not Disturb rooms. Clean guest rooms, including beds, furniture, floors, fixtures, closets, and bathroom, according to room cleaning sequence. Deep clean guest rooms according to schedule. Remove In Room Dining trays/tables from guest rooms and corridors. Ensure all equipment in guest room is in working order and all amenities are free of damage. Deliver and remove cribs and rollaway beds, as needed. Clean vacuum cleaners daily. Unload and store all unused items from caddies/carts, and store caddies/carts correctly. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all team members have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with management to ensure that assigned duties are completed to standard. Present a professional image to team members, guests, clients, owners, and investors. Operate ethically to protect the Hard Rock brand. Maintain confidentiality of guest, team member, and company information. Comply with all policies and standard operating procedure of the property. Perform work regularly and predictably. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School diploma or equivalent, along with 6 months Housekeeping experience in a similar hotel environment required or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to operate potentially hazardous equipment. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure highquality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Monday 4 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
Apr 14, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure highquality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Monday 4 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
Your new company This privately owned, long-established independent accountancy practice is entering an exciting phase of expansion, including the opening of a brand-new Surrey office. With deep local roots and a loyal, long-standing client base across Surrey and the surrounding counties, the firm prides itself on its personal approach, collaborative culture, and genuine career progression opportunities.As part of their continued growth, they are now looking to appoint a confident and commercially minded Audit & Accounts Manager to act as the number two within the audit and accounts team-supporting the Partner while helping shape the next stage of the team's development. Your new role As Audit & Accounts Manager, you'll take ownership of a mixed portfolio of local, privately owned businesses across sectors such as professional services, property, retail, and technology.This is a hands-on, varied role where you will: Lead audit engagements from planning through to completion Review accounts production work and tax computations Manage, mentor, and develop a growing team Work closely with the Partner on workflow, quality, and client service. Play a key role in the continued development of the new Surrey office. Build strong client relationships and act as a trusted advisor to owner-managed businesses With a balance of audit and accounts responsibilities, this role offers real autonomy and visibility within the firm. What you'll need to succeed ACA/ACCA qualified At least 3-5 years' experience in audit and accounts within practice Solid technical knowledge of UK GAAP and FRS 102 Experience managing audits and reviewing junior work Confident communicator with a proactive, leadership-focused approach Strong organisational skills and the ability to manage multiple deadlines What you'll get in return Competitive salary and benefits package Brand-new modern office space Hybrid working and flexibility Clear progression to Senior Manager Supportive, approachable Partner team A genuinely collaborative environment within a stable, privately owned firm What you need to do now If you're ready to take a step into a number-two position within a growing team-and want to join a firm where progression, autonomy, and work-life balance truly align-apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 13, 2026
Full time
Your new company This privately owned, long-established independent accountancy practice is entering an exciting phase of expansion, including the opening of a brand-new Surrey office. With deep local roots and a loyal, long-standing client base across Surrey and the surrounding counties, the firm prides itself on its personal approach, collaborative culture, and genuine career progression opportunities.As part of their continued growth, they are now looking to appoint a confident and commercially minded Audit & Accounts Manager to act as the number two within the audit and accounts team-supporting the Partner while helping shape the next stage of the team's development. Your new role As Audit & Accounts Manager, you'll take ownership of a mixed portfolio of local, privately owned businesses across sectors such as professional services, property, retail, and technology.This is a hands-on, varied role where you will: Lead audit engagements from planning through to completion Review accounts production work and tax computations Manage, mentor, and develop a growing team Work closely with the Partner on workflow, quality, and client service. Play a key role in the continued development of the new Surrey office. Build strong client relationships and act as a trusted advisor to owner-managed businesses With a balance of audit and accounts responsibilities, this role offers real autonomy and visibility within the firm. What you'll need to succeed ACA/ACCA qualified At least 3-5 years' experience in audit and accounts within practice Solid technical knowledge of UK GAAP and FRS 102 Experience managing audits and reviewing junior work Confident communicator with a proactive, leadership-focused approach Strong organisational skills and the ability to manage multiple deadlines What you'll get in return Competitive salary and benefits package Brand-new modern office space Hybrid working and flexibility Clear progression to Senior Manager Supportive, approachable Partner team A genuinely collaborative environment within a stable, privately owned firm What you need to do now If you're ready to take a step into a number-two position within a growing team-and want to join a firm where progression, autonomy, and work-life balance truly align-apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Apr 13, 2026
Full time
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
