Commercial Coordinator

Role: Commercial Coordinator
Location: Bristol (Onsite)
Salary: 30,000 per annum DOE

Reporting to the Commercial Manager, the Commercial Coordinator sits at the heart of the Commercial team, acting as the face of Broadway to both customers and suppliers. They ensure customer requirements are understood internally and that supplier orders are delivered on time and in full. The role also maintains close ties with the Business Development team to stay aligned with future pipeline and strategy.
Responsibilities:
Managing customer communications
Maintaining accurate data and systems
Working closely with production teams to balance the order book and monitor delivery performance
Negotiating order book changes
Proactively addressing delivery risks
Responding promptly to customer concerns
Attending meetings and progress reviews as required
Manages supplier scorecards
Keeps accreditations up to date
Oversees raw material receipt
Handles onboarding of new suppliers, from appraisal through to system setup
On the supplier side, the role covers raising and managing purchase orders for:
Raw materials
Sub-contract suppliers
Tooling and consumables
With a focus on on-time, in-full delivery, responsibilities include:
Conducting regular order book reviews
Mitigating risks to delivery schedules
Resolving quality issues
Maintaining clear communication with internal stakeholders

Experience
Experience managing customer communications (email, calls, account updates)
Handling customer complaints and resolving delivery or quality issues
Building and maintaining strong relationships with clients and internal stakeholders
Leading or contributing to review meetings and progress updates
Raising and managing purchase orders along with Negotiating changes to orders, schedules, or delivery expectations
If suitable, please apply or contact (url removed)