Senior Property Manager

Senior Property Manager (FTC)
Milton Keynes
£55,000

A leading property management company, is seeking a passionate and experienced Regional Resident Services Manager to join our dynamic team. In this permanent role, you will play a pivotal part in ensuring the safe and seamless management of our operations across a cluster or portfolio, aligning with our business strategy. With a competitive salary range of 55,000, this is an exciting opportunity to make a real impact in the property industry.
- Deliver exceptional customer service and resident experience- Lead and develop a high-performing on-site team-

Preferred Requirements:

• Ensure the Resident Services Team (RST) delivers the resident move-in and move-out process seamlessly, with all related streams completed within the set timeframe.
• Manage face-to-face enquiries from customers and maintain consistently high levels of customer service at all times.
• Effectively handle customer complaints and major incidents, such as security issues, with a calm and professional approach.
• Demonstrate a strong understanding of the Landlord and Tenants Act, Housing/Rents Acts Legislation, and health and safety requirements on-site.
• Possess a passion for service delivery and a can-do attitude, working collaboratively with the team to achieve goals.

Preferred Qualifications:

• Educated to a minimum of A-Level standard or equivalent, with a desirable background in property management.
• Proven management and leadership experience in a complex residential property management or multi-site role in retail or hospitality.
• Excellent technical knowledge and previous experience in residential property repair and construction, an advantage.

Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role