Administrator

Are you looking to work for a creative, innovative and forward thinking team?

The Neurodevelopmental Conditions Service (NDC) is one of the specialist Child and Adolescent Mental Health Services (CAMHS). We offer diagnostic assessment of autism and attention deficit hyperactivity disorder (ADHD), as well as other neuro-developmental conditions.

As a service, we work closely with Oxford University to lead on research opportunities. With the support of NHS England the NDC service are currently developing a new diagnostic ASD Adolescent assessment tool.

We're looking for a permanent, full time, Administrator to join our team, to support the amazing work we do. You'll have the opportunity to experience working in an established administrative team, while working alongside the clinical team. The support you provide goes a long way towards making a real difference to the lives of children, young people and their families. So if you're looking for a role that gives you purpose, we're the team for you.

The wellbeing of our Administrative and Clinical staff is top of our agenda; we have an active Wellbeing Team and regular opportunities for staff support. We have a strong ethos of collaboration, shared reflection and team working.

On a day-to-day basis, this will include organisation of systems to ensure the smooth running of the office, diary and post management, taking and typing minutes and other clerical duties.

This an office based role.

Main duties of the job

• To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
• To provide administrative support for meetings as requested and to ensure follow up action is completed.
• Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.
• To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
• To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: Outstanding care delivered by an outstanding team

Our values are: Caring, safe and excellent

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Essential criteria

• Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role
• Experience of using Office computer programs including Excel, Word and Outlook
• Organisational skills/managing diary systems and tracking information
• Excellent telephone manner
• Able to work effectively within a team environment
• Ability to liaise with all professionals and levels in a confident and effective manner

Desirable criteria

• Working knowledge of email systems, Carenotes, Rio and the Patient Browser